910041 – Reversed Plug Blades on Electrical Outlet – 2024 Grand Design Reflection Travel Trailers

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-788
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Grand Design RV, LLC
Submission Date : NOV 22, 2023
NHTSA Recall No. : 23V-788
Manufacturer Recall No. : 910041
Manufacturer Information :
Manufacturer Name : Grand Design RV, LLC
Address : 11333 County Road 2
Middlebury IN 46540
Company phone : (574) 825-8000 x2015
Population :
Number of potentially involved : 1,011
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Grand Design Reflection
Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : The recall population was determined from purchase orders provided by Hubbell
Wirecon, the product supplier. Purchase orders were matched with production units
to accurately determine the population. The recalled product has a defect not present
in units outside of the population. There are 1012 affected, 2024 Grand Design,
Reflection travel trailers and fifth wheels.
Production Dates : SEP 06, 2023 – NOV 15, 2023
VIN Range 1 : Begin : 573FR3429R3348091 End : 573FR3129R3348689 ✔ Not sequential
VIN Range 2 : Begin : 573FR3822R9924948 End : 573TR3828R9925492 ✔ Not sequential
Description of Defect :
Description of the Defect : The hot and neutral plug blade opening on one of the two receptacle outlet
faces are reversed.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : If a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no
ground pin is inserted into the affected product, it may lead to an electrical
short, with the potential to cause product failure, property damage and an
increased risk of fire or injury. Grand Design has no damage, injuries or
deaths related to this concern.
Description of the Cause : Electrical receptacles produced by Hubbell Wirecon have the “HOT” and
“Neutral” plug blade openings on one of the two receptacle outlet faces,
reversed.
Part 573 Safety Recall Report 23V-788 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Identification of Any Warning
that can Occur :
Failure can be preceded by a loss of power, tripped safety breaker or strong
smell of melting wires.
Involved Components :
Component Name 1 : White Hubble Recept
Component Description : RECEPT WHITE HUBWIR WDRU15WT #71 15AMP WHT SCD DUPLEX
Component Part Number : WDRU15WT
Supplier Identification :
Component Manufacturer
Name : Dave Carter
Address : 2434 Century Drive
Goshen Indiana 46528
Country : United States
Chronology :
On or around 11/14/2023, Grand Design was made aware of the voluntary safety recall initiated by the
product manufacturer. Grand Design with the assistance of Dave Carter & Associates representatives
determined no affected parts are being used in active production and no affected products are present in our
stock.
11/15/23, Grand Design determined scope of affected units and initiated process for field action.
Grand Design is not aware of any incidents or injuries as a result of this issue.
Part 573 Safety Recall Report 23V-788 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Grand Design, as the Final Stage Manufacturer, will release a Recall Notice
(immediately following NHTSA assignment of a recall number) to all Grand
Design dealers and registered owners. Owners will be instructed to take
their vehicle to the nearest Grand Design dealer to have their receptacles
replaced at no charge. Owner’s that have paid to have this service
performed will be reimbursed by Grand Design for any expenses incurred
relating to the defect.
How Remedy Component Differs
from Recalled Component :
The hot and neutral blade on the replacement receptacles are located in
the correct orientation.
Identify How/When Recall Condition
was Corrected in Production :
Remaining faulty components were removed from production and
replaced with supplier corrected recepts.
Recall Schedule :
Description of Recall Schedule : Owners of affected vehicles will be notified by First Class mail that their
vehicle is affected by this recall. In addition we will post recall
information electrically for consumer access. Dealer will be notified of the
recall action (by First Class mail & electronically) and will be supplied
with repair information and vehicle identification information.
Planned Dealer Notification Date : JAN 03, 2024 – JAN 03, 2024
Planned Owner Notification Date : JAN 05, 2024 – JAN 05, 2024
* NR – Not Reported

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