December 8, 2023 NHTSA CAMPAIGN NUMBER: 23V833000
Air Deflector Bracket May Detach from Vehicle
Loose or broken mounting bracket hardware can allow the deflector to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
NHTSA Campaign Number: 23V833
Manufacturer REV Recreation Group
Components STRUCTURE
Potential Number of Units Affected 259
Summary
REV Recreation Group (REV) is recalling certain 2016-2023 American Coach American Eagle motorhomes. Turbulence may loosen or break the rear air deflector mounting bracket hardware.
Remedy
Dealers will replace the attachment hardware bracket and fasteners, free of charge. Owner notification letters are expected to be mailed February 3, 2024. REV’s number for this recall is 231205REV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
9/2023 – Complaint was reported that a rear deflector became loose & needed repaired on an American Eagle motor home. REV RV contacted the service repair facility. The root cause of how the deflector became loose was unknown & not actionable. Engineering was made aware of the issue to consider & study possible root cause.
10/31 – During a service appointment inspection on an American Eagle motor home, the rear air deflector brackets & fasteners were loose, & the air deflector was becoming detached.
11/1 – As part of the service appointment REV removed the hardware for engineering to perform testing to determine if turbulence could have caused the mounting hardware & fasteners to become loose.
11/6 – A stop ship was implemented at the manufacturing facility on American Eagle’s pending analysis. Motor homes built in late October had not been shipped & were inspected.
11/9 – An investigation was conducted & determined that a more robust mounting may be required on the service unit. Bracketry hardware was showing signs of fatigue.
11/14 – REV reviewed field data & inspected like products with the same deflector design. REV considered the previous American Eagle recall (19V529 – 190709REV) relating to the air deflector to determine the possibility of increased investigation scope. Visual inspections of recalled/repaired air deflectors in service inventory were showing signs of fastener fatigue.
11/20 – REV Engineering completed testing on a prototype attachment design. The new robust design & material was approved by Engineering to be installed on units in stop ship status & also approved to be upfitted on field units.
11/30 – REV RV Leadership & Engineering met to discussed the specifications of the unit that failed & concluded that their safety committee should consider a voluntary safety recall on American Eagle built between January 15, 2015, through October 19, 2023.
12/5 – Safety committee met & decided to proceed with this voluntary safety recall.
8 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| AMERICAN COACH | AMERICAN EAGLE | 2016-2023 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-23V833-4935.PDF 214.724KB
Recall 573 Report – 12/13/2023
RCLRPT-23V833-4631.PDF 214.765KB
Recall 573 Report – 12/13/2023
RCLRPT-23V833-3641.PDF 214.765KB
Recall Acknowledgement
RCAK-23V833-6380.pdf 1380.554KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-833
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
REV Recreation Group DEC 08, 2023 NHTSA Recall No. : 23V-833 Manufacturer Recall No. : 231205REV Manufacturer Information :
Manufacturer Name : REV Recreation Group Address : 1031 U.S. 224 E
P.O. Box 31 Decatur IN 46733
Company phone : 800 509 3417
Population :
Number of potentially involved : 259 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2016-2023 American Coach American Eagle Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : American Eagle motor homes built from January 2015 through October 2023 could potentially have the rear cap air deflector loosen and partially detach.
Production Dates : JAN 15, 2015 – OCT 19, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : As a result of turbulent conditions near the rear cap, the air deflector bracket hardware may start to fail and become loose allowing the air deflector to detach.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Should the rear air deflector become disconnected from the motorhome, it
could present a road hazard which may result in personal injury and/or property damage.
Description of the Cause : Due to the turbulence in this area while driving at highway speed, the air deflector hardware and fasteners may work loose and may disconnect over time. Identification of Any Warning
that can Occur : If the rear air deflector were to come loose, it may visibly move and/or produce a noise while in motion.
Involved Components : Part 573 Safety Recall Report 23V-833 Page 2 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
9/2023 – Complaint was reported that a rear deflector became loose & needed repaired on an American Eagle motor home. REV RV contacted the service repair facility. The root cause of how the deflector became loose was unknown & not actionable. Engineering was made aware of the issue to consider & study possible root cause.
10/31 – During a service appointment inspection on an American Eagle motor home, the rear air deflector brackets & fasteners were loose, & the air deflector was becoming detached.
11/1 – As part of the service appointment REV removed the hardware for engineering to perform testing to determine if turbulence could have caused the mounting hardware & fasteners to become loose.
11/6 – A stop ship was implemented at the manufacturing facility on American Eagle’s pending analysis. Motor homes built in late October had not been shipped & were inspected.
11/9 – An investigation was conducted & determined that a more robust mounting may be required on the service unit. Bracketry hardware was showing signs of fatigue.
11/14 – REV reviewed field data & inspected like products with the same deflector design. REV considered the previous American Eagle recall (19V529 – 190709REV) relating to the air deflector to determine the possibility of increased investigation scope. Visual inspections of recalled/repaired air deflectors in service inventory were showing signs of fastener fatigue.
11/20 – REV Engineering completed testing on a prototype attachment design. The new robust design & material was approved by Engineering to be installed on units in stop ship status & also approved to be up- fitted on field units.
11/30 – REV RV Leadership & Engineering met to discussed the specifications of the unit that failed & concluded that their safety committee should consider a voluntary safety recall on American Eagle built between January 15, 2015, through October 19, 2023.
12/5 – Safety committee met & decided to proceed with this voluntary safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-833
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : REV RV Engineering designed, tested, and approved a new robust air
deflector attachment hardware bracket and fasteners. The new approved bracket hardware design was installed on plant inventory of American Eagle motor homes.
REV RV will notify current owners and dealers of this recall campaign. An authorized REV RV Dealer or Service Center will need to perform the remedy. Technicians will be provided technical instructions by REV RV to install new bracket hardware and fasteners which will securely attach the rear air deflector. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy includes adding 3 large black hardware brackets and robust fasteners required to repair the recalled population
On November 20, 2023 – REV RV validated the newly designed robust hardware brackets were added on American Eagle motor homes still in REV RVs plant inventory. The design was also implemented into the current manufacturing process. Recall Schedule :
Description of Recall Schedule : REV RV will notify owners and dealers of the recall campaign. The repairs
will be made free of charge. REV RV will reimburse owners that have previously paid for a repair that is within the scope of this defect under the recall upon presentation of a paid receipt.
Planned Dealer Notification Date : JAN 29, 2024 – JAN 29, 2024
Planned Owner Notification Date : FEB 03, 2024 – FEB 03, 2024
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-833
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
REV Recreation Group DEC 13, 2023 NHTSA Recall No. : 23V-833 Manufacturer Recall No. : 231205REV Manufacturer Information :
Manufacturer Name : REV Recreation Group Address : 1031 U.S. 224 E
P.O. Box 31 Decatur IN 46733
Company phone : 800 509 3417
Population :
Number of potentially involved : 259 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2016-2023 American Coach American Eagle Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : American Eagle motor homes built from January 2015 through October 2023 could potentially have the rear cap air deflector loosen and partially detach.
Production Dates : JAN 15, 2015 – OCT 19, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : As a result of turbulent conditions near the rear cap, the air deflector bracket hardware may start to fail and become loose allowing the air deflector to detach.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Should the rear air deflector become disconnected from the motorhome, it
could present a road hazard which may result in personal injury and/or property damage.
Description of the Cause : Due to the turbulence in this area while driving at highway speed, the air deflector hardware and fasteners may work loose and may disconnect over time. Identification of Any Warning
that can Occur : If the rear air deflector were to come loose, it may visibly move and/or produce a noise while in motion.
Involved Components : Part 573 Safety Recall Report 23V-833 Page 2 Component Name 1 : Rear Air Deflector Assembly
Component Description : Rear Air Deflector with brackets and hardware Component Part Number : E64-0003 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
9/2023 – Complaint was reported that a rear deflector became loose & needed repaired on an American Eagle motor home. REV RV contacted the service repair facility. The root cause of how the deflector became loose was unknown & not actionable. Engineering was made aware of the issue to consider & study possible root cause.
10/31 – During a service appointment inspection on an American Eagle motor home, the rear air deflector brackets & fasteners were loose, & the air deflector was becoming detached.
11/1 – As part of the service appointment REV removed the hardware for engineering to perform testing to determine if turbulence could have caused the mounting hardware & fasteners to become loose.
11/6 – A stop ship was implemented at the manufacturing facility on American Eagle’s pending analysis. Motor homes built in late October had not been shipped & were inspected.
11/9 – An investigation was conducted & determined that a more robust mounting may be required on the service unit. Bracketry hardware was showing signs of fatigue.
11/14 – REV reviewed field data & inspected like products with the same deflector design. REV considered the previous American Eagle recall (19V529 – 190709REV) relating to the air deflector to determine the possibility of increased investigation scope. Visual inspections of recalled/repaired air deflectors in service inventory were showing signs of fastener fatigue.
11/20 – REV Engineering completed testing on a prototype attachment design. The new robust design & material was approved by Engineering to be installed on units in stop ship status & also approved to be up- fitted on field units.
11/30 – REV RV Leadership & Engineering met to discussed the specifications of the unit that failed & concluded that their safety committee should consider a voluntary safety recall on American Eagle built between January 15, 2015, through October 19, 2023.
12/5 – Safety committee met & decided to proceed with this voluntary safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-833
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : REV RV Engineering designed, tested, and approved a new robust air
deflector attachment hardware bracket and fasteners. The new approved bracket hardware design was installed on plant inventory of American Eagle motor homes.
REV RV will notify current owners and dealers of this recall campaign. An authorized REV RV Dealer or Service Center will need to perform the remedy. Technicians will be provided technical instructions by REV RV to install new bracket hardware and fasteners which will securely attach the rear air deflector. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy includes adding 3 large black hardware brackets and robust fasteners required to repair the recalled population
On November 20, 2023 – REV RV validated the newly designed robust hardware brackets were added on American Eagle motor homes still in REV RVs plant inventory. The design was also implemented into the current manufacturing process. Recall Schedule :
Description of Recall Schedule : REV RV will notify owners and dealers of the recall campaign. The repairs
will be made free of charge. REV RV will reimburse owners that have previously paid for a repair that is within the scope of this defect under the recall upon presentation of a paid receipt.
Planned Dealer Notification Date : JAN 29, 2024 – JAN 29, 2024
Planned Owner Notification Date : FEB 03, 2024 – FEB 03, 2024
* NR – Not Reported
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