Drag Link May Become Deformed or Break – 2023-2024 Battle Motors Let2 Trucks

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-902
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Crane Carrier Company DEC 27, 2023 NHTSA Recall No. : 23V-902 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Crane Carrier Company Address : 1951 Reiser Ave. SE
New Philadelphia OH 44663
Company phone : 3303086700
Population :
Number of potentially involved : 1,327 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2024 Battle Motors LET2 Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : All On-Highway chassis produced by Battle Motors between the production dates.
There are currently 1,327 units included.
Production Dates : DEC 31, 2022 – DEC 26, 2023
VIN Range 1 : Begin : 1CYABDAC9R1003421 End : 1CYAUZZYXR1002544 Not sequential Description of Defect :
Description of the Defect : The drag link connecting the steering gear to the roadside steering knuckle may become deformed or, in rare cases, suffer a catastrophic failure.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the drag link suffers a catastrophic failure, the operator cannot steer the
vehicle.
Description of the Cause : Battle Motors had a failed quality control process, which led to the purchasing of an unapproved component. Identification of Any Warning
that can Occur : The operator will notice a significant reduction in the steering turn radius prior to a catastrophic failure.
Involved Components : Part 573 Safety Recall Report 23V-902 Page 2 Component Name 1 : Drag Link
Component Description : Steering linkage between the steering gear and the roadside steering knuckle. Component Part Number : 076C-0122 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On December 19, 2023, Battle Motors received a complaint regarding a defective drag link. An investigation of our warranty data and customer complaint data was reviewed upon request and determined to display a higher-than-normal failure rate. On December 21, 2023, a review conducted by Battle Motors Engineering team found an uncontrolled document approving the purchase of the unapproved component. A search of the purchase history was completed on December 22, 2023, and all units produced during this period were determined to be potentially at risk. Description of Remedy :
Description of Remedy Program : Battle Motors will notify end-users and our dealer network of the defect.
Dealers will be responsible for the purchase of the approved drag link from Battle Motors, and the installation of the component on all vehicles involved within the recall notification. The repair and component cost will be reimbursed via warranty claim per our standard warranty process and applicable federal and state laws. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The approved draglink will be noticeably heavier in weight. All shipments were stopped as of December 21, 2023. New drag links have been ordered and will be installed prior to the shipment of all units, and future builds. Recall Schedule : Description of Recall Schedule : Work instructions and dealer notifications will be produced and sent out
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-902
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
within 30 days of this report outlining the defect and remedy. Within 10 days of the dealer notification being sent, owner notifications will be sent informing them fo the defect with instructions to contact their local dealer for remedy.
Planned Dealer Notification Date : JAN 26, 2024 – FEB 02, 2024
Planned Owner Notification Date : FEB 09, 2024 – FEB 16, 2024
* NR – Not Reported

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BATTLE
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SERVICE BULLETIN
INSTRUCTIONS FOR RECALL 23V-902
To: Battle Motors, Inc. Dealer and Service Center Network
Date: January 22, 2024
Units Involved: Chassis produced between the dates of December 2022 and December 2023. A list of suspect vehicles is attached
part of this service bulletin.
Topic: Inspection and replacement of suspected defective draglink.
Battle Motors, Inc. has detennined that the drag link connecting the steering gear to the roadside steering knuckle may become defonned
or, in rare cases, suffer a catastrophic failure. Battle Motors, Inc. had a failed quality control process, which led to the purchasing of an
unapproved component. To coITect this, Battle Motors, Inc. is authorizing an inspection and replacement of the draglink.
Warranty Status: Reimbursement by warranty claim utilizing one of the following codes:
• 00-DL-001: Inspection without replacement- 0.3 hours.
• 00-DL-002: Inspection and replacement of draglink – 0.7 hours.
• Orde1· Part Number: 076C-0123 for Crew Cab Models
076C-0125 for Standard Cab Models
Max quantity of one (1) per unit
AWARNING Urgent attention to this se1·vice bulletin is required. Failure to complete this service in a timely manner may
result in equipment damage or personal injm-y.
Service Insti·uctions:
1. Detennine if the chassis is one of the suspected units by referencing the VIN list at the end of this bulletin. If the unit is on the list,
proceed to step tv.•o; if it is not, no further action is required.
2. Tilt the cab per the standard operational instiuctions in the Opera.tor’s Manual.
3. Locate the dra.glink on the roadside of the vehicle.
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
BATTLE
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4. Measme the diameter of the draglink tube with a Vemier Caliper. If the tube measmes 48 mm, proceed to step 5. If the tube
measmement is not 48 mm, no fwiher action is required.
5. Remove the tv.•o castle nuts and cotter pins that are seeming the drag link to the tluck.
Remove the cotter
Remove the castle
6. Loosen the tie rod clamps at both ends and remove the tie rod ends from the old drag link. NOTE: One tie rod end is left-hand thread,
and the other is right-hand thread.
Loosen the tie rod
clamps at both
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
BATTLE
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7. Reinstall the tie rod clamps, and tie rod ends onto the new draglink, noting the thread direction.
8. Adjust the tie rod ends in or out evenly until the ends fit into place on the axle steering rum and steering gear box ann. NOTE: The
bend in the drag link faces straight up.
9. Once drag link is in place, torque the tie rod clamps at both ends to 90 ft-lbs. Verify they ru·e in the orientation shown below.
Tighten to 90 ft-lbs in the
orientation shown.
10. Then tighten both castle nuts to 270 +/-10 ft-lbs to secure the drag link on the truck.
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
BATTLE
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11. Finally, inse1t and bend the cotter pin in the castle nuts.
Reinstall the cotter pin to
secure the castle nut in
12. Once the installation is complete, tum the wheel in both directions to verify that you have full range of steering and that the steering
wheel is centered. If not, proceed with standard repair procedures for steering poppet adjustment, axle stop adjustment, and alignment
procedures in the vehicle’s Service Manual.
Vehicle Identification Number List
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
BATTLE
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Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
BATTLE
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Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
BATTLE
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Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443
Battle Motors, Inc. 1951 Reiser SE, New Philadelphia, OH 44663 Phone: (888) 328-5443

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