24PBA – Cab Mirror Assembly May Detach – 2022-2024 Peterbilt 535, 536, 537, 548 Trucks

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-017
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
PACCAR Incorporated JAN 15, 2024 NHTSA Recall No. : 24V-017 Manufacturer Recall No. : 24KWA/24PBA Manufacturer Information :
Manufacturer Name : PACCAR Incorporated
Address : 777 106TH AVENUE NORTHEAST BELLEVUE WA 98004
Company phone : 940 591 4220
Population :
Number of potentially involved : 11,053 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2022-2024 Peterbilt Model 535, 536, 537, 548 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL
Descriptive Information : 2.1m Medium Duty vehicles built during date range when affected mirrors were received at assembly plant.
Production Dates : JUL 28, 2021 – JUL 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2024 Kenworth T180, T280, T380, T480 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL
Descriptive Information : 2.1m Medium Duty vehicles built before containment at the assembly plant.
Production Dates : JUL 28, 2021 – JUL 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Certain vehicles may have a cab mirror assembly with mirror glass lock ring not fully seated.
FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : Mirror glass with lock ring not fully seated may fall causing driver to lose use of their cab mirror. Lack of visibility may increase the risk of an accident or
injury. Missing mirror glass would cause non-compliance to FMVSS 111 Part 573 Safety Recall Report 24V-017 Page 2 Description of the Cause : Mirror glass lock ring may not have been fully seated during initial assembly or during re-work at the assembly plant. Identification of Any Warning
that can Occur : No immediate warning Involved Components : Component Name 1 : Mirror – Medium Duty Component Description : 2.1m Medium Duty Cab Mirror
Component Part Number : R59-6142-*, R59-6143-*, R59-6144-*, R59-6145-*, R59-6146-*, R59-6147-* Supplier Identification : Component Manufacturer
Name : Mekra Lang North America Address : 101 Tillessen Blvd
Ridgeway South Carolina 29130
Country : United States Chronology :
08/07/23 – Engineering notified Safety & Compliance that warranty claims were received for missing cab mirror glass. Part numbers and claims were provided. 08/16/23 – 9/22/23 – Safety & Compliance initiated investigation 09/25/23 – Joint Safety Committee reviewed investigation and requested follow-up information. 10/10/23 – Reliability group completed Weibull Analysis.
10/11/23 –Safety & Compliance continued investigation. 11/02/23 – Joint Safety Committee met and requested input from supplier. 11/14/23 –12/18/23 – Multiple meetings with supplier. Root cause determined. 01/12/24 – Joint Safety Committee determined that a safety related defect does exist. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-017
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
As of 01/12/24, Paccar received 181 warranty claims and 12 reports about 12 trucks in the field that may be related. 0 reports of deaths or injuries have been received.
Description of Remedy :
Description of Remedy Program : PACCAR will notify owners, and dealers will verify the mirror glass lock
ring is fully seated free of charge. Owners who incurred costs to obtain a remedy for the problem addressed in the recall in advance of receiving notification may seek reimbursement through the process outlined in the general reimbursement plan on file. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Trucks that have been remedied will have a fully seated mirror glass lock ring.
All mirror assemblies on and off trucks at the plant were checked for a fully seated lock ring. Clean point is July 28, 2023. Mirror glass lock ring was added to quality checks done at the plant. Supplier is reviewing design change for long term solution. Recall Schedule :
Description of Recall Schedule : PACCAR will notify owners, and dealers will verify the mirror glass lock
ring is fully seated free of charge. Owners who incurred costs to obtain a remedy for the problem addressed in the recall in advance of receiving notification may seek reimbursement through the process outlined in the general reimbursement plan on file.
Planned Dealer Notification Date : MAR 15, 2024 – MAR 15, 2024
Planned Owner Notification Date : MAR 15, 2024 – MAR 15, 2024
* NR – Not Reported
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