January 17, 2024 NHTSA CAMPAIGN NUMBER: 24V018000
Incorrect Tire Size Information/FMVSS 120
Incorrect tire information could result in the wrong tires being installed on the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 24V018
Manufacturer Heartland
Recreational Vehicles, LLC
Components EQUIPMENT
Potential Number of Units Affected 6
Summary
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024 Corterra fifth wheels. The certification labels may have missing or incorrect tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, “Wheels and Rims-Other Than Passenger Cars.”
Remedy
Heartland will send out replacement certification labels, free of charge. Owner notification letters are expected to be mailed March 15, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
1-10-24 – Engineering noted a discrepancy of tire sizes during an audit of our fed tags.
1-12-24- ran reports and researched scope.
1-12-24- found 7 units with incorrect tire size or no information printed on the tire placard.
1/15/24 – sent to the safety committee.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| HEARTLAND | CORTERRA | 2024 |
3 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-24V018-9963.PDF 215.16KB
Recall Acknowledgement
RCAK-24V018-1725.pdf 645.926KB
Recall 573 Report – 01/19/2024
RCLRPT-24V018-6834.PDF 215.161KB
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-018
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Heartland Recreational Vehicles, LLC JAN 17, 2024 NHTSA Recall No. : 24V-018 Manufacturer Recall No. : TBD Manufacturer Information :
Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive
Elkhart IN 46514
Company phone : 8772628032 Population :
Number of potentially involved : 6
Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Heartland Corterra Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : NOV 13, 2023 – DEC 11, 2023
VIN Range 1 : Begin : 5SFDG3525RE532852 End : 5SFDG3527RE532898 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Tire placards do not conform to 49 CFR Part 567 – Certification and Federal Motor Vehicle Safety Standard 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR
Description of the Safety Risk : The owner would not know the correct tire for replacement if the need arose. This could lead to the incorrect tire and or rim being substituted. This could lead to an increased chance of towing issues and a crash or personal injury. Description of the Cause : The tire placards were printed without tire information on the placard. Identification of Any Warning NA
that can Occur : Part 573 Safety Recall Report 24V-018 Page 2 Involved Components : Component Name 1 : Federal Certification Labels Component Description : Federal VIN tag and Tire Placard Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
1-10-24 – Engineering noted a discrepancy of tire sizes during an audit of our fed tags. 1-12-24- ran reports and researched scope. 1-12-24- found 7 units with incorrect tire size or no information printed on the tire placard. 1/15/24 – sent to the safety committee. Description of Remedy :
Description of Remedy Program : The manufacturer will send out replacement certification labels. This will
be corrected at no expense to the owner. All reimbursements will be covered by Heartland’s general reimbursement plan. How Remedy Component Differs from Recalled Component : The correct tire size listed will be corrected on the new tire placard. Identify How/When Recall Condition was Corrected in Production : We corrected the tire sizing in the system so the VIN tags and tire placard will print properly. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-018
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule : Description of Recall Schedule : Mailing will begin once approval is received
Planned Dealer Notification Date : MAR 15, 2024 – MAR 15, 2024
Planned Owner Notification Date : MAR 15, 2024 – MAR 15, 2024
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-018
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Heartland Recreational Vehicles, LLC JAN 19, 2024 NHTSA Recall No. : 24V-018 Manufacturer Recall No. : 99.01.77 Manufacturer Information :
Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive
Elkhart IN 46514
Company phone : 8772628032 Population :
Number of potentially involved : 6
Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Heartland Corterra Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : NOV 13, 2023 – DEC 11, 2023
VIN Range 1 : Begin : 5SFDG3525RE532852 End : 5SFDG3527RE532898 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Tire placards do not conform to 49 CFR Part 567 – Certification and Federal Motor Vehicle Safety Standard 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR
Description of the Safety Risk : The owner would not know the correct tire for replacement if the need arose. This could lead to the incorrect tire and or rim being substituted. This could lead to an increased chance of towing issues and a crash or personal injury. Description of the Cause : The tire placards were printed without tire information on the placard. Identification of Any Warning NA
that can Occur : Part 573 Safety Recall Report 24V-018 Page 2 Involved Components : Component Name 1 : Federal Certification Labels Component Description : Federal VIN tag and Tire Placard Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
1-10-24 – Engineering noted a discrepancy of tire sizes during an audit of our fed tags. 1-12-24- ran reports and researched scope. 1-12-24- found 7 units with incorrect tire size or no information printed on the tire placard. 1/15/24 – sent to the safety committee. Description of Remedy :
Description of Remedy Program : The manufacturer will send out replacement certification labels. This will
be corrected at no expense to the owner. All reimbursements will be covered by Heartland’s general reimbursement plan. How Remedy Component Differs from Recalled Component : The correct tire size listed will be corrected on the new tire placard. Identify How/When Recall Condition was Corrected in Production : We corrected the tire sizing in the system so the VIN tags and tire placard will print properly. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-018
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule : Description of Recall Schedule : Mailing will begin once approval is received
Planned Dealer Notification Date : MAR 15, 2024 – MAR 15, 2024
Planned Owner Notification Date : MAR 15, 2024 – MAR 15, 2024
* NR – Not Reported
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