January 17, 2024 NHTSA CAMPAIGN NUMBER: 24V019000
Incorrect Weld May Cause Seat Failure/FMVSS 207
A loose or detached seat assembly increases the risk of injury.
NHTSA Campaign Number: 24V019
Manufacturer Newmar
Corporation
Components SEATS
Potential Number of Units Affected 160
Summary
Newmar Corporation (Newmar) is recalling certain 2022-2023 Dutch Star, Mountain Aire, London Aire, Essex, and 2016 London Aire motorhomes. The pedestal mounting plate may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems,”, and number 210, “Seat belt assembly anchorages.”
Remedy
Dealers will inspect for a missing weld, and replace the pedestal as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Newmar customer service at 1-800-731-8300. Newmar’s number for this recall is 608 RSB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Defect Description:
Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210.
Safety Risk:
The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury.
Cause:
A improper weld of the seat pedestal to the base plate at the time of manufacture of the seat assembly at Villa International and failure to see improper weld prior to shipping seat assembly for use.
Principle Event Chronology
On December 15, 2023 Newmar Customer Service was made aware of a driver seat pedestal breaking on a 2022 Dutch Star Class A Motorhome. A supplier corrective action report was created and sent to Villa International for investigation.
On December 20, 2023 Villa International responded back to Newmar indicating they were investigating to gather the batch and time frame the seat pedestal was manufactured. Villa International also indicated they contacted the customer with the defective seat and instructed them to take the motorhome to their dealer and a new seat pedestal would be installed. The defective seat pedestal would then be shipped back to Villa International to inspect and gather the manufactured information from a sticker installed on the finished pedestal with manufactured dates.
On December 22, 2023 Villa International was able to determine the pedestal lot number giving them a total of 35 possible seat pedestal assemblies that would have been manufactured and shipped to Newmar Corporation from 4/19/2022 through 7/19/2022.
On December 27, 2023 a conference call with Villa International was held with Newmar Corporation Engineering to discuss the seat pedestal failure, steps to prevent this happening in the future.
On January 11, 2024 Newmar Corporation received via e-mail a official recall notification letter dated 1/10/2024 from Villa International, NHSTA #23E-098.
On January 17, 2024 Newmar Corporation is also filing a recall for the improper seat pedestal weld to go along with the Villa International recall filing to ensure all motorhome owners/dealers that may be impacted by this improper seat pedestal weld are notified.
Newmar Corporation is not aware of any property damage, injury, or death, in vehicles manufactured by Newmar Corporation, attributed directly or indirectly to this non-compliance.
At the time of this letter Newmar Corporation has received one customer complaint/warranty claim for this recall.
Defect Remedy Program
Villa International will be conducting this recall in its entirety. Newmar will notify the owner by mail and instruct them to take their motorhome to an authorized service facility to have the seat pedestal inspected for proper welds and if found to have improper welds a new seat pedestal will be installed to bring the seat into compliance with FMVSS 207/210 requirements. All repairs will be at no cost to the customer.
If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar Corporation at:
Service Department Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Phone – 1-800-731-8300
23E098 – Incorrect Weld May Cause Seat Failure – Villa Pedestal & Seat Anchorage
http://oemdtc.com/15048/23e098-incorrect-weld-may-cause-seat-failure-villa-pedestal-seat-anchorage
9 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| NEWMAR | DUTCH STAR | 2022-2023 |
| NEWMAR | ESSEX | 2022-2023 |
| NEWMAR | LONDON AIRE | 2016, 2022-2023 |
| NEWMAR | MOUNTAIN AIRE | 2022-2023 |
3 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-24V019-3130.PDF 216.773KB
Miscellaneous Document – 573 Non-Compliance Report
RMISC-24V019-7921.pdf 222.879KB
Recall Acknowledgement
RCAK-24V019-5389.pdf 647.058KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- PNEUMATIC ADVANTAGE：Unique pneumatic system. With one - press operation, you can easily adjust the height from 14 to 20 inches, providing comfort unrivaled by non - pneumatic bases.
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Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
NEWMAR CORPORATION
NEWMARCORP.COM
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(574) 773-7791 · FAX (574) 773-5153 · WWW.NEWMARCORP.COM Page 1 of 3
01/17/2024
Defect and Noncompliance Information Report
Newmar Corporation discovered a potential non-compliance relating to motor vehicle safety that may exist in the vehicles listed below. Newmar Corporation is furnishing notification to the National Highway Traffic Safety Administration pursuant to 49 U.S.C. Chapter 301 and 49 CFR Part 573.6.
Newmar Corporation’s Recall Service Bulletin number is 608 RSB.
Final Stage Vehicle Manufacturer
Newmar Corporation
355 N Delaware St.
Nappanee, IN 46550-0030
Inquiries should be directed to:
Rodney Newcomer
Codes and Compliance Manager
Newmar Corporation
355 N. Delaware St.
Nappanee, IN 46550-0030
Phone: (574) 773-7791
Fax: (574) 773-2007
Identification of Vehicles
The vehicle models involved in this recall are:
2022-2023 Dutch Star Class A motorhomes.
2022-2023 Mountain Aire Class A motorhomes.
2022-2023 London Aire Class A motorhomes.
2022-2023 Essex Class A motorhomes.
2016 London Aire Class A motorhome (New seat installed in service included in population list)
These vehicles were built between 4/19/2022 and 7/26/2023.
Comprehensive Vehicle Population
The total number of vehicles included in this campaign is 160.
Effected Population Assessment
100% of the vehicles identified above may contain defective equipment.
Page 2 of 3
Defect Description:
Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210.
Safety Risk:
The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury.
Cause:
A improper weld of the seat pedestal to the base plate at the time of manufacture of the seat assembly at Villa International and failure to see improper weld prior to shipping seat assembly for use.
Principle Event Chronology
On December 15, 2023 Newmar Customer Service was made aware of a driver seat pedestal breaking on a 2022 Dutch Star Class A Motorhome. A supplier corrective action report was created and sent to Villa International for investigation.
On December 20, 2023 Villa International responded back to Newmar indicating they were investigating to gather the batch and time frame the seat pedestal was manufactured. Villa International also indicated they contacted the customer with the defective seat and instructed them to take the motorhome to their dealer and a new seat pedestal would be installed. The defective seat pedestal would then be shipped back to Villa International to inspect and gather the manufactured information from a sticker installed on the finished pedestal with manufactured dates.
On December 22, 2023 Villa International was able to determine the pedestal lot number giving them a total of 35 possible seat pedestal assemblies that would have been manufactured and shipped to Newmar Corporation from 4/19/2022 through 7/19/2022.
On December 27, 2023 a conference call with Villa International was held with Newmar Corporation Engineering to discuss the seat pedestal failure, steps to prevent this happening in the future.
On January 11, 2024 Newmar Corporation received via e-mail a official recall notification letter dated 1/10/2024 from Villa International, NHSTA #23E-098.
On January 17, 2024 Newmar Corporation is also filing a recall for the improper seat pedestal weld to go along with the Villa International recall filing to ensure all motorhome owners/dealers that may be impacted by this improper seat pedestal weld are notified.
Newmar Corporation is not aware of any property damage, injury, or death, in vehicles manufactured by Newmar Corporation, attributed directly or indirectly to this non-compliance.
At the time of this letter Newmar Corporation has received one customer complaint/warranty claim for this recall.
Defect Remedy Program
Villa International will be conducting this recall in its entirety. Newmar will notify the owner by mail and instruct them to take their motorhome to an authorized service facility to have the seat pedestal inspected for proper welds and if found to have improper welds a new seat pedestal will be installed to bring the seat into compliance with FMVSS 207/210 requirements. All repairs will be at no cost to the customer.
Page 3 of 3
If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar Corporation at:
Service Department Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Phone – 1-800-731-8300
Distributed Notices and Other Communications
Owner and dealer letters will be sent out on or before 01/31/2024
This report prepared by:
Rodney Newcomer
Codes and Compliance Manager
Newmar Corporation
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-019
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Newmar Corporation JAN 17, 2024 NHTSA Recall No. : 24V-019 Manufacturer Recall No. : 608 RSB Manufacturer Information :
Manufacturer Name : Newmar Corporation Address : 355 North Delaware Street
PO Box 30 Nappanee IN 46550
Company phone : 574-773-7791
Population :
Number of potentially involved : 160 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2023 Newmar Dutch Star Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210. The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury.
Dutch Star = 125 Production Dates : APR 19, 2022 – JUL 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Newmar Mountain Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210. The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury.
Mountain Aire = 11 Production Dates : APR 19, 2022 – JUL 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-019 Page 2 Vehicle 3 : 2022-2023 Newmar London Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210. The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury.
London Aire 2022-2023 = 10
Production Dates : APR 19, 2022 – JUL 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2023 Newmar Essex
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210. The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury.
Essex = 13
Production Dates : APR 19, 2022 – JUL 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2016-2016 Newmar London Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210. The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury. 2016 London Aire is included because a possible seat assembly with the related improper weld was installed in the service department as a replacement seat
2016 London Aire = 1
Production Dates : MAR 17, 2015 – MAR 25, 2015
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-019 Page 3 Description of Noncompliance : Description of the Noncompliance : Newmar Corporation Service Department was made aware of 2022 Dutch Star Captain Chair Pedestal manufactured by Villa International that had the welds break at the pedestal to base plate connection. The weld breaking would bring the seat out of compliance with FMVSS 207 and 210. FMVSS 1 : 207 – Seating systems
FMVSS 2 : 210 – Seat belt assembly anchorages
Description of the Safety Risk : The improper weld from the seat pedestal to base plate not meeting FMVSS 207/210 requirements could fail in an accident which could increase the risk of an injury.
Description of the Cause : A improper weld of the seat pedestal to the base plate at the time of manufacture of the seat assembly at Villa International and failure to see improper weld prior to shipping seat assembly for use. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Seat pedestal Component Description : Seat pedestal Component Part Number : 400004 Supplier Identification : Component Manufacturer
Name : Villa International Address : 13760 Midway Street
Cerritos California 888-707-72
Country : United States Chronology :
On December 15, 2023 Newmar Customer Service was made aware of a driver seat pedestal breaking on a 2022 Dutch Star Class A Motorhome. A supplier corrective action report was created and sent to Villa International for investigation.
On December 20, 2023 Villa International responded back to Newmar indicating they were investigating to gather the batch and time frame the seat pedestal was manufactured. Villa International also indicated they The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-019
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
contacted the customer with the defective seat and instructed them to take the motorhome to their dealer and a new seat pedestal would be installed. The defective seat pedestal would then be shipped back to Villa International to inspect and gather the manufactured information from a sticker installed on the finished pedestal with manufactured dates.
On December 22, 2023 Villa International was able to determine the pedestal lot number giving them a total of 35 possible seat pedestal assemblies that would have been manufactured and shipped to Newmar Corporation from 4/19/2022 through 7/19/2022.
On December 27, 2023 a conference call with Villa International was held with Newmar Corporation Engineering to discuss the seat pedestal failure, steps to prevent this happening in the future.
On January 11, 2024 Newmar Corporation received via e-mail a official recall notification letter dated 1/10/2024 from Villa International, NHSTA #23E-098.
On January 17, 2024 Newmar Corporation is also filing a recall for the improper seat pedestal weld to go along with the Villa International recall filing to ensure all motorhome owners/dealers that may be impacted by this improper seat pedestal weld are notified.
Description of Remedy :
Description of Remedy Program : Villa International will be conducting this recall in its entirety. Newmar
will notify the owner by mail and instruct them to take their motorhome to an authorized service facility to have the seat pedestal inspected for proper welds, approx. .10 hour and if found to have improper welds a new seat pedestal will be installed, approx. 1 hour to bring the seat into compliance with FMVSS 207/210 requirements. All repairs will be at no cost to the customer. If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar Corporation at:355 N. Delaware St., Nappanee, IN 46550, 1-800-731-8300 How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : New seat pedestal assembly with proper full weld NR Recall Schedule :
Description of Recall Schedule : All owner and dealer notification letters will be on or before 01/31/2024 Planned Dealer Notification Date : JAN 31, 2024 – JAN 31, 2024
Planned Owner Notification Date : JAN 31, 2024 – JAN 31, 2024
* NR – Not Reported
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