215-1733 – Furnace May Overheat and Leak Carbon Monoxide – 2023-2024 Coachmen Prism Motorhomes

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STOP SALE NOTICE
Page 1 of 1
January 26, 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION.
2023-2024 COACHMEN PRISM CLASS C MOTORHOMES
Forest River has decided that a safety defect exists in certain 2023-2024 Coachmen Class C Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the “Campaign Search” field, click on the “Campaign ID Number”. Next, select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
The furnace may short cycle due to not having the correct amount of square inches of cold air return.
EVALUATION OF RISK:
If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death.
SERVICE PROCEDURE:
The remedy for this recall is under development.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 825-8602
SERVICE CAMPAIGN: 001066
FR ID: 215-1733

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-050
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 31, 2024 NHTSA Recall No. : 24V-050 Manufacturer Recall No. : 215-1733
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 111 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Coachmen Prism Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant began purchasing cold air return.
Model year Product name Unit item USA 2023 PRISM PRC24CB 57
2023 PRISM PRC24MB 16
2024 PRISM PRC24CB 13
2024 PRISM PRC24MB 25
Grand Total 111 Production Dates : AUG 16, 2022 – JAN 15, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The furnace may short cycle due to not having the correct amount of square inches of cold air return.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death. Description of the Cause : Manufacturing error. Part 573 Safety Recall Report 24V-050 Page 2 Identification of Any Warning
that can Occur : A user may notice the furnace is short cycling. Involved Components : Component Name 1 : Cold Air return Component Description : Cold Air return Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On January 24, 2024, the manufacturing plant was reviewing the installation of the furnace cold air return and number of heat ducts being used due to an internal Pre-Delivery Inspection (“PDI”) inspection. On January 25, 2024, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. On January 26, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. On January 31, 2024, Forest River amended the recall to reflect the remedy. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-050
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The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer will need to perform the remedy. The cold air return will be replaced.
What is the Forest River Customer Service Phone Number? (574) 825-8602 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Prism
Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540
How Remedy Component Differs from Recalled Component :
Forest River’s manufacturing plant will install the correct cold air return grill, per the manufacture of the furnaces’ requirements.
Affected Component – Cold Air return P/N N/A
Identify How/When Recall Condition was Corrected in Production :
The week of January 25, 2024, the manufacturing plant began remedying all vehicles in production and the shipping yard was put on hold until all vehicles could be remedied. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 06, 2024 – MAR 06, 2024
Planned Owner Notification Date : MAR 06, 2024 – MAR 06, 2024
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-050
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 26, 2024 NHTSA Recall No. : 24V-050 Manufacturer Recall No. : 215-1733
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 111 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Coachmen Prism Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant began purchasing cold air return.
Model year Product name Unit item USA 2023 PRISM PRC24CB 57
2023 PRISM PRC24MB 16
2024 PRISM PRC24CB 13
2024 PRISM PRC24MB 25
Grand Total 111 Production Dates : AUG 16, 2022 – JAN 15, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The furnace may short cycle due to not having the correct amount of square inches of cold air return.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death. Description of the Cause : Manufacturing error. Part 573 Safety Recall Report 24V-050 Page 2 Identification of Any Warning
that can Occur : A user may notice the furnace is short cycling. Involved Components : Component Name 1 : Cold Air return Component Description : Cold Air return Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On January 24, 2024, the manufacturing plant was reviewing the installation of the furnace cold air return and number of heat ducts being used due to an internal Pre-Delivery Inspection (“PDI”) inspection. On January 25, 2024, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. On January 26, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. Description of Remedy :
Description of Remedy Program : The remedy is not available at this time. Once the remedy is available, the
573 will be updated.
What is the Forest River Customer Service Phone Number? (574) 825-8602 How Remedy Component Differs Forest River’s manufacturing plant will install the correct cold air return
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-050
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The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : grill, per the manufacture of the furnaces’ requirements.
Affected Component – Cold Air return P/N N/A
Identify How/When Recall Condition was Corrected in Production :
The week of January 25, 2024, the manufacturing plant began remedying all vehicles in production and the shipping yard was put on hold until all vehicles could be remedied. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 06, 2024 – MAR 06, 2024
Planned Owner Notification Date : MAR 06, 2024 – MAR 06, 2024
* NR – Not Reported

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Page 1 of 1
RECALL 24V050 / 2024-043 REMEDY INSTRUCTIONS
Make(s): PRISM
Model(s): SEE BELOW
Model Year(s): 2023 – 2024
Concern:
The furnace may short cycle due to not
having the correct amount of square inches
of cold air return.
Repair Code: RC-024-01-00-004483
Allotted Time: .20 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: NO
Prior Authorization Required: YES
Part(s) Kit Number: C01290457
Part(s) Return: NO – DESTROY IN FIELD
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2023 – 2024 PRISM: PRC24CB, PRC24CBC, PRC24MB & PRC24MBC
ORDER PART NUMBER:
STEP 1: LOCATE THE FURNACE COLD AIR RETURN (PANEL/WOOD INSERT WITH 14 LOUVERS, NEAR THE FLOOR);
STEP 2: REMOVE AND SET ASIDE THE FOUR SCREWS;
• DESTROY THIS COLD AIR RETURN;
STEP 3: INSTALL THE NEW COLD AIR RETURN USING THE FOUR SCREWS, IN THE SAME SCREW HOLES OF THE CABINET;
STEP 4: CLEAN AREA OF DEBRIS;
STEP 5: CLAIM REPAIR CODE.

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IMPORTANT SAFETY RECALL
Page 1 of 2
February 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2023-2024 Coachmen Prism 24CB and 24MB Class C Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 08/16/2022 through 01/15/2024.
DEFECT/NONCOMPLIANCE:
The furnace may short cycle due to not having the correct amount of square inches of cold air return.
EVALUATION OF RISK:
If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
PARTS KIT NUMBER:
C01290457
PRIOR AUTHORIZATION IS REQUIRED.
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V050
2024-043
RC-024-01-00-004483
REPLACE COLD AIR RETURN
.20 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(260) 499-2100
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V050
CANADA RECALL: 2024-043
FR ID: 215-1733
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IMPORTANT SAFETY RECALL
Page 2 of 2
The Recall shall be considered the utmost priority to remedy the 2023-2024 Coachmen Prism Class C Motorhome in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023-2024 Coachmen Prism Class C Motorhome listed under this Recall.
If your dealership has already performed the remedy to 2023-2024 Coachmen Prism Class C Motorhome, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023-2024 Coachmen Prism Class C Motorhome in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance************************************************************************************************************** 

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