69-1731 – Incorrect Tire Size on Placard – 2023-2024 Forest River Salem & Wildwood Fifth Wheel Travel Trailers

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-066
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Forest River, Inc.
Submission Date : FEB 02, 2024
NHTSA Recall No. : 24V-066
Manufacturer Recall No. : 69-1731
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030
Company phone : 1-800-348-7440
Population :
Number of potentially involved : 107
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Salem Fifth Wheels
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : Since inception of the models, the incorrect tire size had been printed onto the
Federal Placard. Thus the scope included all models, to current date.
2023 SALEM SBF375FAM 1
2024 SALEM SBF375FAM 45
Grand total 46
Production Dates : AUG 08, 2023 – JAN 16, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 2 : 2023-2024 Forest River Inc. Wildwood Fifth Wheels
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : Since inception of the models, the incorrect tire size had been printed onto the
Federal Placard. Thus the scope included all models, to current date.
2023 WILDWOOD WBF375FAM 1
2024 WILDWOOD WBF375FAM 60
Grand total 61
Production Dates : AUG 08, 2023 – JAN 16, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 24V-066 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Noncompliance :
Description of the
Noncompliance :
The incorrect tire size is listed on the Federal Placard.
FMVSS 1 : 120 – Wheels and rims- other than passenger cars
FMVSS 2 : 567 – Certification
Description of the Safety Risk : A user may mistake the listed tire with that of a lower rated capacity tire. If
this happens, this may lead to a crash.
Description of the Cause : Clerical error when initially entering the tire size to the particular models.
Identification of Any Warning
that can Occur :
No
Involved Components :
Component Name 1 : Federal Placard
Component Description : Federal Placard
Component Part Number : N/A
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
On January 29, 2024, the manufacturing plant found that the Federal Placard was showing an incorrect tire
size.
On January 30, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified and a research item
was opened. It was found that the tire size listed on the placard was not a tire that is manufactured. It was also
found in that a user could easily mistake the listed tire with that of a lower rated capacity tire, in the event the
tire(s) needed replaced.
On February 2, 2024, Forest Rivers Corporate Recall Committee voted to recall. A Stop Sale Notice will be
Part 573 Safety Recall Report 24V-066 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
issued immediately after the filing of this recall.
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. Forest River will notify dealerships of this recall and will
provide them with Federal Placards for all vehicles located in their stock
inventory. Consumers will receive their Federal Placards via mail along
with remedy instructions to install these Federal Placards. If a consumer is
uncomfortable installing them, they can visit a Forest River Dealer or
Service Center to have the Placard installed at no charge.
What is the Forest River Customer Service Phone Number? (574)
534-3167
If you have already paid for a repair that is within the scope of this defect
under recall, you still need to have this recall inspected and/or performed
to ensure the correct parts and procedures were utilized. Additionally, you
may be eligible for a refund of previously paid repairs. Refunds will only
be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Salem/Wildwood
Forest River, Inc.
Attn: WARRANTY MANAGER
1803 Century Drive
Goshen, IN 46528
How Remedy Component Differs
from Recalled Component :
Affected Component – Federal Placard
The Federal Placard will now have the correct tire size listed.
Identify How/When Recall Condition
was Corrected in Production :
The week of January 30, 2024, manufacturing began installing new Federal
Placards onto the affected models still in production and in Forest River
control that listed the correct tire size. The tire(s) installed on the vehicle
currently are accurate and sufficient for the load rating required.
Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull
data on the current owner of the vehicles (as needed) once a formal
NHTSA I.D. is provided. Forest River intends on pushing the mailing out
as soon as NHTSA provides any correction(s) and an Acknowledgement
Letter.
Part 573 Safety Recall Report 24V-066 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Planned Dealer Notification Date : MAR 13, 2024 – MAR 13, 2024
Planned Owner Notification Date : MAR 13, 2024 – MAR 13, 2024
* NR – Not Reported

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STOP SALE NOTICE
Page 1 of 1
February 2, 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION.
CERTAIN 2023-2024 SALEM AND WILDWOOD FIFTH WHEELS
Forest River has decided that a safety defect exists in certain 2023 – 2024 Salem and Wildwood Fifth Wheel Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the “Campaign Search” field, click on the “Campaign ID Number”. Next, select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
WHAT IS THE NONCOMPLIANCE?
The incorrect tire size is listed on the Federal Placard.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A user may mistake the listed tire with that of a lower rated capacity tire. If this happens, this may lead to a crash.
SERVICE PROCEDURE:
Forest River is in process of printing new Federal Placards. The Federal Placards will be shipped directly to your Dealership for all affected vehicles in your stock inventory. All vehicles that are consumer owned; the Federal Placard will be sent directly to their address on file.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 534-3167
SERVICE CAMPAIGN: 001067
FR ID: 69-1731

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IMPORTANT SAFETY RECALL
Page 1 of 2
February 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2023-2024 Salem and Wildwood Fifth Wheel Recreational Vehicles and fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS 120 – Tire Selection and Rims.
WHAT IS THE NONCOMPLIANCE?
The incorrect tire size is listed on the Federal Placard.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A user may mistake the listed tire with that of a lower rated capacity tire. If this happens, this may lead to a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
The remedy instructions and Federal Placard for this recall is included with this notification. Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. If you choose to go to a Dealer, please make sure and bring this notice and the Federal Placard with you for the appointment.
WHAT SHOULD YOU DO?
Federal Placard Installation:
 The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;
 Wipe off the labels with isopropyl alcohol;
 Match the labels and carefully place the new labels directly on top of the old labels.
If you are not comfortable with installing these labels:
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .10 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V066
FR ID: 69-1731
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
Please send the service invoice to the following address:
Salem/Wildwood
Forest River, Inc.
Attn: WARRANTY MANAGER
1803 Century Drive
Goshen, IN 46528
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 534-3167
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without change, you may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 24V066
Sincerely,
Forest River, Inc.
Office of Corporate Compliance

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IMPORTANT SAFETY RECALL
Page 1 of 2
February 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
This notice is sent to you in accordance with the requirements of Canada’s Motor Vehicle Safety Act and in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2023-2024 Salem and Wildwood Fifth Wheel Recreational Vehicles and fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS 120 – Tire Selection and Rims. Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations (CMVSS) number 120 – Tire Selection and Rims. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 8/8/2023 through 1/16/2024.
WHAT IS THE NONCOMPLIANCE?
The incorrect tire size is listed on the Federal Placard.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A user may mistake the listed tire with that of a lower rated capacity tire. If this happens, this may lead to a crash.
SERVICE PROCEDURE:
Federal Placard Installation:
 The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;
 Wipe off the labels with isopropyl alcohol;
 Match the labels and carefully place the new labels directly on top of the old labels.
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
The Federal Placards are included with this notification.
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V066
2024-063
RC-002-01-00-004486
PERFORM REMEDY
.10 HRS
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V066
CANADA RECALL: 2024-063
FR ID# 69-1731
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O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 534-3167
The Recall shall be considered the utmost priority to remedy the 2023-2024 Salem and Wildwood Fifth Wheel in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023-2024 Salem and Wildwood Fifth Wheel listed under this Recall.
If your dealership has already performed the remedy to 2023-2024 Salem and Wildwood Fifth Wheel, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023-2024 Salem and Wildwood Fifth Wheel in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance****************************************************************************************************************************************************************************************************************************

 

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