Loss of Power Steering Assist – 2023 Foretravel Realm FS605 & Realm Presidential FS605P

SEOCONTENT-START

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-101
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Foretravel, Inc. FEB 15, 2024 NHTSA Recall No. : 24V-101 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Foretravel, Inc.
Address : 1221 N.W. Stallings Drive Nacogdoches TX 75964
Company phone : 936-564-8367
Population :
Number of potentially involved : 17 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Foretravel Realm FS605 / Realm Presidential FS605P Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Spartan Chassis subject to this recall are equipped with an Independent Front Suspension (IFS) supplied by Cummins-Meritor and steering gear supplied by RH Sheppard.
CHASSIS EXCLUDED FROM THIS THIS RECALL ARE NOT EQUIPPED WITH EITHER COMPONENT OR SYSTEM.
Production Dates : AUG 12, 2021 – JUL 26, 2022 VIN Range 1 : Begin : 4VZ1U1E96PC091398 End : 4VZ1U1R10PC092020 ✔ Not sequential Description of Defect :
Description of the Defect : The steering gear may have foreign material internal to the gear that could inhibit pressure build within the system when turning to the right resulting in a loss of power assist.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A loss of power steering assist could increase the level of effort required to
steer the vehicle when turning right thus, potentially increasing the risk of property damage or crash.
Description of the Cause : The sector shaft had the potential to impact the inspection camera ring and chipping the material from the ring and iintroducing into the steering gear.. Identification of Any Warning
that can Occur : Part 573 Safety Recall Report 24V-101 Page 2 Involved Components : Component Name 1 : IFS w/Steering Gear Component Description : Steering Gear Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
August 9, 2023 – Product Safety and Compliance made aware of 3 complaints involving loss of power steering assist to the right.
September 27, 2023 – Cummins/Meritor provided analysis from RH Sheppard indicating the steering gears from the complainant RV chassis contained foreign material (piece of plastic).
October 3, 2023 – Received RH Sheppard’s 8-D indicating the foreign material was being introduced due to the sector shaft contacting the camera ring.
October 17, 2023 – On-site meeting at RH Sheppard (w/Cummins-Meritor) to walk through their analysis, risk assessment, and to determine scope of problem.
November 2023 – On-going discussions continued regarding the potential risk and defining the scope of the problem.
December 5, 2023 – Fourth complaint received involving loss of power steering assist to the right.
December 15, 2023 – RH Sheppard, through Cummins-Meritor, requested our test vehicle be instrumented and data be collected (e.g. fluid flow and change in level of effort to steer).
December 18, 2023 – Shyft supplied data previously gathered to RH Sheppard and Cummins-Meritor however RH Sheppard insisted on evaluating the test unit by following a UN ECE standard.
January 4, 2024 – Data was reviewed with all parties, RH Sheppard requested an on-site visit with the test coach to witness the condition.
On January 23, Shyft determined there could be a safety related defect within the steering gear on the IFS. On February 7,2024 Spartan (Shyft) Notified Foretravel as the Final Stage Manufacture of the Safety Defect. On February 9, 2024 Fortravel filed Part 573 Safety Recall Report with NHTSA The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-101
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : The steering gear will be removed and replaced with a steering gear that is
not subject to having foreign material present in the system. A reimbursement plan is not needed for this matter as the affected chassis are within their warranty period and claims received would have been honored as a part of the warranty without charge to the consumer How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The serial number on the gear would represent the date on which changes were made to the inspection process during assembly at RH Sheppard which is traceable to a serial number on the IFS.
RH Sheppard added a protective shield around the protective camera ring on August 18, 2023. Recall Schedule :
Description of Recall Schedule : Foretravel does not have Service Dealers that would be capable of
performing this Recall due to Safety Concerns for Technicians. This will be worked out with Shyft (Spartan) on where repairs will be completed.
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : APR 03, 2024 – APR 03, 2024
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-101
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Foretravel, Inc. FEB 09, 2024 NHTSA Recall No. : 24V-101 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Foretravel, Inc.
Address : 1221 N.W. Stallings Drive Nacogdoches TX 75964
Company phone : 936-564-8367
Population :
Number of potentially involved : 17 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Foretravel Realm / Realm Presidential Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Spartan Chassis subject to this recall are equipped with an Independent Front Suspension (IFS) supplied by Cummins-Meritor and steering gear supplied by RH Sheppard.
CHASSIS EXCLUDED FROM THIS THIS RECALL ARE NOT EQUIPPED WITH EITHER COMPONENT OR SYSTEM.
Production Dates : AUG 12, 2021 – JUL 26, 2022 VIN Range 1 : Begin : 4VZ1U1E96PC091398 End : 4VZ1U1R10PC092020 ✔ Not sequential Description of Defect :
Description of the Defect : The steering gear may have foreign material internal to the gear that could inhibit pressure build within the system when turning to the right resulting in a loss of power assist.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A loss of power steering assist could increase the level of effort required to
steer the vehicle when turning right thus, potentially increasing the risk of property damage or crash.
Description of the Cause : The sector shaft had the potential to impact the inspection camera ring and chipping the material from the ring and iintroducing into the steering gear.. Identification of Any Warning
that can Occur : Part 573 Safety Recall Report 24V-101 Page 2 Involved Components : Component Name 1 : IFS w/Steering Gear Component Description : Steering Gear Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
August 9, 2023 – Product Safety and Compliance made aware of 3 complaints involving loss of power steering assist to the right.
September 27, 2023 – Cummins/Meritor provided analysis from RH Sheppard indicating the steering gears from the complainant RV chassis contained foreign material (piece of plastic).
October 3, 2023 – Received RH Sheppard’s 8-D indicating the foreign material was being introduced due to the sector shaft contacting the camera ring.
October 17, 2023 – On-site meeting at RH Sheppard (w/Cummins-Meritor) to walk through their analysis, risk assessment, and to determine scope of problem.
November 2023 – On-going discussions continued regarding the potential risk and defining the scope of the problem.
December 5, 2023 – Fourth complaint received involving loss of power steering assist to the right.
December 15, 2023 – RH Sheppard, through Cummins-Meritor, requested our test vehicle be instrumented and data be collected (e.g. fluid flow and change in level of effort to steer).
December 18, 2023 – Shyft supplied data previously gathered to RH Sheppard and Cummins-Meritor however RH Sheppard insisted on evaluating the test unit by following a UN ECE standard.
January 4, 2024 – Data was reviewed with all parties, RH Sheppard requested an on-site visit with the test coach to witness the condition.
On January 23, Shyft determined there could be a safety related defect within the steering gear on the IFS. On February 7,2024 Spartan (Shyft) Notified Foretravel as the Final Stage Manufacture of the Safety Defect. On February 9, 2024 Fortravel filed Part 573 Safety Recall Report with NHTSA The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-101
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : The steering gear will be removed and replaced with a steering gear that is
not subject to having foreign material present in the system. A reimbursement plan is not needed for this matter as the affected chassis are within their warranty period and claims received would have been honored as a part of the warranty without charge to the consumer How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The serial number on the gear would represent the date on which changes were made to the inspection process during assembly at RH Sheppard which is traceable to a serial number on the IFS.
RH Sheppard added a protective shield around the protective camera ring on August 18, 2023. Recall Schedule :
Description of Recall Schedule : Shyft does not have dealers for this matter and will rely on the final stage
manufacturers to issue a dealer notice. Foretravel does not have Service Dealers that would be capable of performing this Recall due to Safety Concerns for Technicians. this will be worked out with Spartan on where repairs will be completed.
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : APR 26, 2024 – APR 26, 2024
* NR – Not Reported

**************************************************************************************************************

Foretravel Motorcoach
1221 NW Stallings Dr.
Nacogdoches, TX 75964
Foretravel Motorcoach
C/O Director of Customer Assistance
1221 NW Stallings Dr.
Nacogdoches, TX. 75964
Foretravel Motorcoach
1221 NW Stallings Dr.
Nacogdoches, TX 75964
Foretravel Motorcoach
C/O Director of Customer Assistance
1221 NW Stallings Dr.
Nacogdoches, TX. 75964
Recall Campaign Reply Card
Note: Repair must be completed in accordance w/ Recall / Campaign # 24V-101
Name:____________________________________________________
Date Work performed:________________________________
VIN: _______________________________________________________
Service Facility:_________________________________________
Address:__________________________________________________
City/State/Zip Code:____________________________________
Telephone #______________________________________________
_____ (Check if applicable) I no longer own this vehicle
This service has been completed in accordance w/ Recall/ Campaign # 24V-101
Service Manager Signature:__________________________________________________
Owner’s Signature:____________________________________________________________
Recall Campaign Reply Card
Note: Repair must be completed in accordance w/ Recall / Campaign # 24V-101
Name:____________________________________________________
Date Work performed:________________________________
VIN: ______________________________________________________
Service Facility:_________________________________________
Address:__________________________________________________
City/State/Zip Code:____________________________________
Telephone #______________________________________________
_____ (Check if applicable) I no longer own this vehicle
This service has been completed in accordance w/ Recall/ Campaign # 24V-101
Service Manager Signature:__________________________________________________
Owner’s Signature:____________________________________________________________

**************************************************************************************************************

**************************************************************************************************************

SEOCONTENT-END