April 23, 2024 NHTSA CAMPAIGN NUMBER: 24V285000
LED Backlight Circuit Board Failure May Cause Fire
A circuit board that overheats increases the risk of a fire.
NHTSA Campaign Number: 24V285
Manufacturer Winnebago
Towable
Components EQUIPMENT
Potential Number of Units Affected 13,117
Summary
Winnebago Towable (Winnebago) is recalling certain 2022-2024 Voyage, Micro Minnie, Micro Minnie FLX, Hike 200 and Minnie travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Remedy
Dealers will replace the cooktop control panel, free of charge. Owner notification letters are expected to be mailed May 30, 2024. Owners may contact Winnebago customer service at 1-574-825-5280 ext. 5220. Winnebago’s number for this recall is CAM0000035. This recall supersedes NHTSA recall 24V-054.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
In June 2023, Winnebago was notified of two incidents related to melted LED light rings on stove knobs. An investigation was opened and the supplier, Suburban, was notified.
Winnebago continued to meet with the supplier over the next few months, working together to try and understand scope of the issue.. In January 2024, Winnebago escalated the issue to the Product Safety Committee. On January 26, 2024, the Product Safety Committee determined that the issue presents an unreasonable risk to safety.
Winnebago is aware of 6 thermal incidents that it believes may relate to the recall condition. Winnebago has received claims/notices regarding these incidents on the following dates: 9/8/2022, 6/15/2023, 6/23/2023, 9/7/2023, 10/6/2023, and 1/9/2023
Of those incidents, Winnebago is aware of 0 death or injuries.
15 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| WINNEBAGO | HIKE200 | 2022-2024 |
| WINNEBAGO | MICRO MINNIE | 2022-2024 |
| WINNEBAGO | MICRO MINNIE FLX | 2022-2024 |
| WINNEBAGO | MINNIE | 2022-2024 |
| WINNEBAGO | VOYAGE | 2022-2024 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-24V285-5623.PDF 214.066KB
Recall Acknowledgement
RCAK-24V285-4960.pdf 646.003KB
Recall 573 Report – 4/25/2024
RCLRPT-24V285-9407.PDF 214.215KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V285-6724.pdf 152.911KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-285
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Winnebago Towable
Submission Date : APR 23, 2024
NHTSA Recall No. : 24V-285
Manufacturer Recall No. : CAM0000035
Manufacturer Information :
Manufacturer Name : Winnebago Towable
Address : 201 14th Street
Middlebury IN 46540
Company phone : 825-5250
Population :
Number of potentially involved : 13,117
Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2022-2024 Winnebago Voyage
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : All vehicles built between December 2021 and August 2023 with Suburban cooktops
with backlight LED knobs built with subject circuit boards. A new recall will be issued
to supersede the previous recall.
Production Dates : DEC 13, 2021 – AUG 29, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 2 : 2022-2024 Winnebago Micro Minnie, Micro Minnie FLX, Hike 200 & Minnie
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : All vehicles built between August 2021 and December 2023 with Suburban cooktops
with backlight LED knobs built with subject circuit boards. A new recall will be issued
to supersede the previous recall.
Production Dates : AUG 18, 2021 – DEC 05, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : LED backlight circuit boards in Suburban cooktop ranges installed in certain
Winnebago vehicles may fail without any prior warning.
FMVSS 1 : NR
FMVSS 2 : NR
Part 573 Safety Recall Report 24V-285 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Safety Risk : The failure may potentially lead to overheating of the LED backlight, and in
some cases, a thermal even without any prior warning.
Description of the Cause : The root cause was determined to be a manufacturing defect in the printed
circuit board within the cooktop LED backlights.
Identification of Any Warning
that can Occur :
NR
Involved Components :
Component Name 1 : Suburban Cooktop
Component Description : Suburban 3 Burner Slide in Cooktop with backlight LED control knobs
Component Part Number : SCNB3B6REB
Supplier Identification :
Component Manufacturer
Name : Suburban Manufacturing
Address : 676 Broadway Street
Dayton Tennessee 37321
Country : United States
Chronology :
In June 2023, Winnebago was notified of two incidents related to melted LED light rings on stove knobs. An
investigation was opened and the supplier, Suburban, was notified.
Winnebago continued to meet with the supplier over the next few months, working together to try and
understand scope of the issue.. In January 2024, Winnebago escalated the issue to the Product Safety
Committee. On January 26, 2024, the Product Safety Committee determined that the issue presents an
unreasonable risk to safety.
Winnebago is aware of 6 thermal incidents that it believes may relate to the recall condition. Winnebago has
received claims/notices regarding these incidents on the following dates: 9/8/2022, 6/15/2023, 6/23/2023,
9/7/2023, 10/6/2023, and 1/9/2023
Of those incidents, Winnebago is aware of 0 death or injuries.
Part 573 Safety Recall Report 24V-285 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Reimbursement requests will follow the general reimbursement plan on
file with NHTSA.
How Remedy Component Differs
from Recalled Component :
The remedy involves replacing the cooktop control panel with a revised
version that does not include the LED backlight control knobs.
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : Initial Dealer Notification posted 2/6/2024, revised version will post
4/29/2024. Repair instructions posted 2/20/2024, revised version will
post 4/29/2024. Customer letters mailed 3/06/2024, revised letters will
mail 5/30/2024.
Planned Dealer Notification Date : APR 29, 2024 – APR 29, 2024
Planned Owner Notification Date : MAY 30, 2024 – MAY 30, 2024
* NR – Not Reported
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DEALER COMMUNICATION
IMPORTANT SAFETY RECALL NOTICE
Date:
To: Subject:
Issue:
Affected Vehicles:
April 29, 2024
All Winnebago Towable Dealers NHTSA Safety Recall Number: 24V-285
Transport Canada Recall Number: 2024-239
Winnebago Towable Internal Number: CAM0000035
This recall supersedes NHTSA# 24V-054 and Transport Canada# 2024-050.
Winnebago Towables has decided that a defect related to motor vehicle safety exists on certain 2022-2024 Winnebago models. These vehicles were manufactured August 2021 through December 2023.
The LED backlight circuit boards in Suburban cooktop ranges installed in certain Winnebago vehicles may fail without warning. This failure may potentially lead to overheating of the LED backlight, and in some cases, a thermal event.
Repair Information: The remedy has been developed and is posted to the Winnebago Dealer Portal.
Owner Notification: Winnebago Towables anticipates notifying owners by the end of May.
Owner Precautions: Owners should be aware of any abnormal functioning of the backlit cooktop knobs and notify their dealer if there are any concerns. In addition, owners should de- energize the trailer when not in use.
Dealer Responsibility: Do not deliver any subject trailer until corrective action has been taken. All vehicles subject to this campaign are to be serviced at no charge to the owners regardless of mileage, age of vehicle, or ownership from this time forward.
Important Reminder: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the noncompliance is remedied.
Please ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Winnebago Towable Customer Care if you require additional assistance. Direct any press inquiries to Winnebago Public Relations.
201 14th Street Middlebury, IN 46540 PH: 574.825.5250 FAX: 574.825.5433 http://www.winnebago.com
MAKE
MODEL
MODEL YEARS
WINNEBAGO
MICRO MINNIE
2022-2024
WINNEBAGO
MICRO MINNIE FLX
2022-2024
WINNEBAGO
HIKE 200
2022-2024
WINNEBAGO
MINNIE
2022-2024
WINNEBAGO
VOYAGE
2022-2024
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-285
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Winnebago Towable APR 25, 2024 NHTSA Recall No. : 24V-285 Manufacturer Recall No. : CAM0000035 Manufacturer Information :
Manufacturer Name : Winnebago Towable Address : 201 14th Street
Middlebury IN 46540
Company phone : 825-5250
Population :
Number of potentially involved : 13,117 Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2022-2024 Winnebago Voyage Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : All vehicles built between December 2021 and August 2023 with Suburban cooktops with backlight LED knobs built with subject circuit boards. A new recall will be issued to supersede the previous recall.
Production Dates : DEC 13, 2021 – AUG 29, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2024 Winnebago Micro Minnie, Micro Minnie FLX, Hike 200 & Minnie Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : All vehicles built between August 2021 and December 2023 with Suburban cooktops with backlight LED knobs built with subject circuit boards. A new recall will be issued to supersede the previous recall. Production Dates : AUG 18, 2021 – DEC 05, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : LED backlight circuit boards in Suburban cooktop ranges installed in certain Winnebago vehicles may fail without any prior warning.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 24V-285 Page 2 Description of the Safety Risk : The failure may potentially lead to overheating of the LED backlight, and in
some cases, a thermal even without any prior warning.
Description of the Cause : The root cause was determined to be a manufacturing defect in the printed circuit board within the cooktop LED backlights. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Suburban Cooktop
Component Description : Suburban 3 Burner Slide in Cooktop with backlight LED control knobs Component Part Number : SCNB3B6REB Component Name 2 : Suburban Cooktop
Component Description : Suburban 3 Burner Slide in Range with backlight LED control knobs Component Part Number : SRNSQB3B4RAG2EC Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway Street
Dayton Tennessee 37321
Country : United States Chronology :
In June 2023, Winnebago was notified of two incidents related to melted LED light rings on stove knobs. An investigation was opened and the supplier, Suburban, was notified. Winnebago continued to meet with the supplier over the next few months, working together to try and understand scope of the issue.. In January 2024, Winnebago escalated the issue to the Product Safety Committee. On January 26, 2024, the Product Safety Committee determined that the issue presents an unreasonable risk to safety.
Winnebago is aware of 6 thermal incidents that it believes may relate to the recall condition. Winnebago has received claims/notices regarding these incidents on the following dates: 9/8/2022, 6/15/2023, 6/23/2023, The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-285
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
9/7/2023, 10/6/2023, and 1/9/2023 Of those incidents, Winnebago is aware of 0 death or injuries.
Description of Remedy :
Description of Remedy Program : Reimbursement requests will follow the general reimbursement plan on
file with NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy involves replacing the cooktop control panel with a revised version that does not include the LED backlight control knobs.
NR Recall Schedule :
Description of Recall Schedule : Initial Dealer Notification posted 2/6/2024, revised version will post
4/29/2024. Repair instructions posted 2/20/2024, revised version will post 4/29/2024. Customer letters mailed 3/06/2024, revised letters will mail 5/30/2024.
Planned Dealer Notification Date : APR 29, 2024 – APR 29, 2024
Planned Owner Notification Date : MAY 30, 2024 – MAY 30, 2024
* NR – Not Reported
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