April 29, 2024 NHTSA CAMPAIGN NUMBER: 24V301000
LED Backlight Circuit Board Failure May Cause Fire
A circuit board that overheats increases the risk of a fire.
NHTSA Campaign Number: 24V301
Manufacturer Newmar
Corporation
Components EQUIPMENT
Potential Number of Units Affected 17
Summary
Newmar
Corporation (Newmar
) is recalling certain 2022 Bay Star
motorhomes. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Remedy
Dealers will disconnect and cut the circuit powering the LED backlights
and terminate the wiring, free of charge. Owner notification letters are expected to be mailed by May 31, 2024. Owners may contact Newmar
customer service at 1-800-731-8300. Newmar
’s number for this recall is 610 RSB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On March 22, 2024, Suburban Manufacturing
notified NHSTA of a defect involving slide in range models that contain LED Backlighted knobs.
On April 4, 2024, Suburban notified Winnebago
Industries of all potentially impacted shipments.
On April 22, 2024, Newmar
was notified that Suburban included slide in range models shipped to Newmar
that were part of the Suburban Manufacturing
Recall 24E-028
24E028 – LED Backlight Circuit Board Failure May Cause Fire – Suburban Slide in Range
1 Affected Product
Vehicle
2 Associated Documents
Recall Acknowledgement
RCAK-24V301-8696.pdf 645.943KB
Defect Notice 573 Report
RCLRPT-24V301-6810.PDF 213.661KB
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-301
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Newmar
Corporation APR 29, 2024 NHTSA Recall No. : 24V-301 Manufacturer Recall No. : 610 RSB Manufacturer Information :
Manufacturer Name : Newmar
Corporation Address : 355 North Delaware Street
PO Box 30 Nappanee IN 46550
Company phone : 574-773-7791
Population :
Number of potentially involved : 17 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2022 Newmar
Bay Star![]()
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS
Descriptive Information : The LED backlight printed circuit boards (PCB) are not fully coated on certain Suburban Manufacturing
slide in range models.
2022 Bay Star
models = 17
Production Dates : DEC 09, 2021 – JUL 13, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated on certain Suburban Manufacturing
slide in range models. The lack conformal coating in the connection passages between the layers of PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated, and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning NR
that can Occur :
Involved Components : Part 573 Safety Recall Report 24V-301 Page 2 Component Name 1 : Suburban Cooktop Component Description : Slide in Range Component Part Number : 3685A, 3636A Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing
Address : 676 Broadway
Dayton Tennessee 37321
Country : United States Chronology :
On March 22, 2024, Suburban Manufacturing
notified NHSTA of a defect involving slide in range models that contain LED Backlighted knobs.
On April 4, 2024, Suburban notified Winnebago
Industries of all potentially impacted shipments.
On April 22, 2024, Newmar
was notified that Suburban included slide in range models shipped to Newmar
that were part of the Suburban Manufacturing
Recall 24E-028 Description of Remedy :
Description of Remedy Program : Newmar
will notify the owner by mail and instruct them to take their
motorhome to an authorized service facility to have repairs performed. Suburban Manufacturing
has provided 2 remedies for this issue. The LED backlights
can be removed from the range or the circuit powering the LED backlights
can be cut and properly terminated. Work repair instructions will be provided by Suburban Manufacturing
. All repairs will be at no cost to the customer. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have the LED backlights
removed or the circuit for the LED lights terminated.
Suburban removed the backlighted knobs from production starting March 6, 2024. Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-301
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : Dealer Notification will be on or before 05/06/2024.
Customer Notification will be on or before 05/31/2024 Planned Dealer Notification Date : MAY 06, 2024 – MAY 06, 2024
Planned Owner Notification Date : MAY 31, 2024 – MAY 31, 2024
* NR – Not Reported
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