May 6, 2024 NHTSA CAMPAIGN NUMBER: 24V317000
The seat back could release under the shoulder belt load, increasing the risk of injury during a crash.
NHTSA Campaign Number: 24V317
Manufacturer Coach and Equipment Mfg. Corp.
Components SEATS
Potential Number of Units Affected 12
Summary
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024 Phoenix shuttle buses, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined.
Remedy
Coach and Equipment will direct owners to Freedman’s instructions on how to inspect and repair the seat as necessary, free of charge. Owner notification letters are expected to be mailed May 13, 2024. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Freedman Seating Company equipment Recall 24E026 was received 4/29/2024. There were no warranty claims, field or service report associated with the Freedman recall 24E026.
24E026 – Seat Back Malfunction – Freedman GO-ES Space Save Foldaway Seats
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| COACH AND EQUIPMENT | PHOENIX | 2024 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-24V317-5584.PDF 213.457KB
Recall Acknowledgement
RCAK-24V317-9760.pdf 694.198KB
Recall 573 Report – 5/10/2024
RCLRPT-24V317-4926.PDF 213.734KB
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-317
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Coach and Equipment Mfg. Corp. MAY 06, 2024 NHTSA Recall No. : 24V-317 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Coach and Equipment Mfg. Corp.
Address : 130 Horizon Park Drive
Penn Yan NY 14527 Company phone : 1-800-724-8464
Population :
Number of potentially involved : 12 Estimated percentage with defect : 15 %
Vehicle Information : Vehicle 1 : 2024-2024 Coach and Equipment Phoenix Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS
Descriptive Information : The recall population was determined from information from the Freedman Seating Company equipment recall 24E026. The recalled buses are installed with Freedman GO-ES Spacesaver Foldaway seats that were built during a certain time frame. This recall affects 12 2024 Coach and Equipment Phoenix model buses.
Production Dates : JAN 11, 2024 – JAN 24, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The seat back cushion may become disengaged from the dump mechanism when there is a high load applied to the shoulder portion of the seat belt.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : This defect may increase the risk of occupant injury in the event of a vehicle collision or crash.
Description of the Cause : The stop bracket may not be dimensionally correct. Identification of Any Warning
that can Occur : The seat back cushion may start to become disengaged
Involved Components : Part 573 Safety Recall Report 24V-317 Page 2 Component Name 1 : Freedman GO-ES Specesaver Foldaway Seat Component Description : NR
Component Part Number : NR Supplier Identification : Component Manufacturer
Name : Freedman Seating Company Address : 4545 W Agusta Blvd
Chicago Illinois 60465
Country : United States Chronology :
Freedman Seating Company equipment Recall 24E026 was received Description of Remedy :
Description of Remedy Program : The owners/dealers of the recalled vehicles are being sent a link to a
Freedman Seating Recall site. The site has an inspection / repair instruction and video. Once the inspections and needed repairs are completed, the owners/dealers are to complete an on-line form for reimbursement of 15 minutes per seat.for any seats requiring repair. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The seat back cushions will not come disengaged from the dump mechanism when a high load is applied to the shoulder portion of the seat belt.
The GO-ES Spacesaver Foldaway Seat issue was corrected on 2-1-2024 in production by Freedman Seating.. Recall Schedule :
Description of Recall Schedule : The quarterly reporting will be completed by the Freedman Seating
Company since they are collecting the needed information on their on – line form.
Planned Dealer Notification Date : MAY 13, 2024 – MAY 15, 2024
Planned Owner Notification Date : MAY 13, 2024 – MAY 15, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-317
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-317
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Coach and Equipment Mfg. Corp.
Submission Date : MAY 10, 2024
NHTSA Recall No. : 24V-317
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Coach and Equipment Mfg. Corp.
Address : 130 Horizon Park Drive
Penn Yan NY 14527
Company phone : 1-800-724-8464
Population :
Number of potentially involved : 12
Estimated percentage with defect : 15 %
Vehicle Information :
Vehicle 1 : 2024-2024 Coach and Equipment Phoenix
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES
Body Style : OTHER
Power Train : GAS
Descriptive Information : The recall population was determined from information from the Freedman Seating
Company equipment recall 24E026. The recalled buses are installed with Freedman
GO-ES Spacesaver Foldaway seats that were built during a certain time frame. This
recall affects 12 2024 Coach and Equipment Phoenix model buses.
Production Dates : JAN 11, 2024 – JAN 24, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : The seat back cushion may become disengaged from the dump mechanism
when there is a high load applied to the shoulder portion of the seat belt.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : This defect may increase the risk of occupant injury in the event of a vehicle
collision or crash.
Description of the Cause : The stop bracket may not be dimensionally correct.
Identification of Any Warning
that can Occur :
The seat back cushion may start to become disengaged
Involved Components :
Part 573 Safety Recall Report 24V-317 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : Freedman GO-ES Specesaver Foldaway Seat
Component Description : NR
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : Freedman Seating Company
Address : 4545 W Agusta Blvd
Chicago Illinois 60465
Country : United States
Chronology :
Freedman Seating Company equipment Recall 24E026 was received 4/29/2024. There were no warranty
claims, field or service report associated with the Freedman recall 24E026.
Description of Remedy :
Description of Remedy Program : The owners/dealers of the recalled vehicles are being sent a link to a
Freedman Seating Recall site. The site has an inspection / repair
instruction and video. Once the inspections and needed repairs are
completed, the owners/dealers are to complete an on-line form for
reimbursement of 15 minutes per seat.for any seats requiring repair.
Coach and Equipment incorporation with the Freedman Seating Company
will reimburse any repair costs incurred to remedy the problem addressed
in this recall within a reasonable time frame in advance of the notification
of the owners and dealers.
How Remedy Component Differs
from Recalled Component :
The seat back cushions will not come disengaged from the dump
mechanism when a high load is applied to the shoulder portion of the seat
belt.
Identify How/When Recall Condition
was Corrected in Production :
The GO-ES Spacesaver Foldaway Seat issue was corrected on 2-1-2024 in
production by Freedman Seating..
Recall Schedule :
Description of Recall Schedule : The quarterly reporting will be completed by the Freedman Seating
Part 573 Safety Recall Report 24V-317 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Company since they are collecting the needed information on their on –
line form.
Planned Dealer Notification Date : MAY 13, 2024 – MAY 15, 2024
Planned Owner Notification Date : MAY 13, 2024 – MAY 15, 2024
* NR – Not Reported
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