May 16, 2024 NHTSA CAMPAIGN NUMBER: 24V347000
Overloaded Electrical System May Cause Fire
Overloaded electrical circuits can overheat, increasing the risk of fire.
NHTSA Campaign Number: 24V347
Manufacturer Custom Truck And Body Works
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 1
Summary
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford
F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Remedy
Custom Truck will update the firmware, free of charge. The owner notification letter is expected to be mailed May 31, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| CUSTOM TRUCK & BODY WORKS | FORD F-550 | 2020 |
2 Associated Documents
Recall 573 Report
RCLRPT-24V347-7020.PDF 212.866KB
Recall Acknowledgement
RCAK-24V347-3297.pdf 645.638KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-347
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Custom Truck And Body Works MAY 16, 2024 NHTSA Recall No. : 24V-347 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Custom Truck And Body Works Address : 13787 Whitehouse Parkway
Woodbury GA 30293
Company phone : 7065539178
Population :
Number of potentially involved : 1
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2020 Ford F550 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : Recall products have a different firmware version than those not included in the recall Production Dates : MAY 18, 2020 – AUG 03, 2020
VIN Range 1 : Begin : 1FD0X5HT2LED53169 End : 1FD0X5HT2LED53169 Not sequential Description of Defect :
Description of the Defect : The electrical current sensing calibration was not produced to specification so that the firmware would not shut off the output pin under a short circuit caused bt external load or wiring failure
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In the event of a short circuit or wiring failure, if the electrical circuit become overloaded, depending on how the input-output node is wired into the vehicle including whether it is located near a flammable fuel source, there is an increased of heat related damage or fire.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
None
Involved Components : Part 573 Safety Recall Report 24V-347
Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : 8 x 16 Input-Output Node Component Description : Input – Output Node Component Part Number : 6030-2000-00
Supplier Identification : Component Manufacturer
Name : Weldon Division of Akron Brass Address : 3656 Paragon Drive
Columbus Ohio 43228
Country : United States
Chronology :
NR
Description of Remedy :
Description of Remedy Program : Will have the vehicle brought to our location to get the Node updated to
the correct firmware How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Firmware version number on the device determines the range of devices that shall be recalled. Version 1.00 – 1.02 to be recalled
Will have the vehicle returned to our plant in order for the firmware to be updated and tested
Recall Schedule :
Description of Recall Schedule : Will send a letter and phone call to the customer Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : MAY 17, 2024 – MAY 31, 2024
* NR – Not Reported
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