May 20, 2024 NHTSA CAMPAIGN NUMBER: 24V354000
LED Backlight Circuit Board Failure May Cause Fire
A circuit board that overheats increases the risk of a fire.
NHTSA Campaign Number: 24V354
Manufacturer Aluminum Trailer Company (ATC)
Components EQUIPMENT
Potential Number of Units Affected 398
Summary
Aluminum Trailer Company (ATC) is recalling certain 2021-2024 Toy Hauler 5th wheel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Remedy
Dealers will cut the circuit powering the LED backlights
and terminate the wiring, or remove the LED backlights, free of charge. Owner notification letters are expected to be mailed June 14, 2024. Owners may contact ATC customer service at 1-877-441-2440, ext. 3422.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Suburban Manufacturing notified of recall 24E-028. After review of the time period of the recall, it was determined that 398 toy haulers are potentially impacted by the recall. ATC determined the recall population and confirmed receipt of the impacted product 5/15/2024 and proceeded to file the claim
24E028 – LED Backlight Circuit Board Failure May Cause Fire – Suburban Slide in Range
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ATC | TOYHAULER | 2021-2024 |
4 Associated Documents
Recall Acknowledgement
RCAK-24V354-2351.pdf 645.359KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V354-3148.pdf 184.376KB
Latest Recalls Documents
- Duxtop Induction Cooktop uses 120 volts, 15 amps of electricity – standard in all homes; Lightweight and compact for easy handling and storage
- Digital control panel. Built-in count-down digital timer with 1 min increments up to 170 minutes; 15 temperature range from 140°F to 460°F; 15 power levels from 200-1800 Watts
- REQUIRES INDUCTION COMPATIBLE MAGNETIC COOKWARE. Compatible with Duxtop and other induction ready cookware such as cast aluminum enameled iron and steel, stainless steel with a magnetic bottom, or cast iron
- The auto-pan detection will shut the unit off automatically after 60 seconds if no cookware is detected; Equipped with diagnostic error message system, Low and high voltage warning system; ETL approved
- Note: In order to use this and any other induction cooktops, you need to have the right kind of cookware. Induction itself is a noiseless process, however there may be high pitch sound from clad cookware, the base of which has multiple layers of metals sandwiched together
- PORTABLE INDUCTION BURNER: Duxtop induction cooktop uses 110/120 V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. It is lightweight and compact for easy handling and storage
- Choose from 20 preset power levels (100 to 1800 W) and 20 preset temperature level settings (100 °F to 460 °F). With an 83% energy efficiency, induction burner is more efficient than traditional gas or electric stoves
- DIGITAL LCD SENSOR: Touch control panel: child safety lock keeps the cooking and timer settings from being accidentally changed once they have been set; fast boil button; keep warm button (for 1-30 minutes at 140 °F); up to 10-hour timer button
- Induction stoves rely on cookware to heat, so it’s essential to choose magnetic bottom cookware with a minimum diameter of 5 inches. Auto-pan detection will shut off automatically after 60 seconds if no cookware, or the incorrect cookware is detected
- Although induction itself is a noiseless process, there may be high pitched sounds from the cookware due to multiple layers of metals sandwiched together. Please allow the induction cooker to cool down before cleaning
- FLEXIBLE & SPACE-SAVING: This versatile portable induction stovetop allows you to cook meals without a full range, making it the perfect solution for RVs, cabins, studio apartments, and other small spaces where a full kitchen isn't available.
- VERSATILE COOKING: With 8 power levels (300-1800 watts) and temperature range 160-440°F (71-226°C), this cooktop accommodates a wide range of cooking methods: simmering, keeping warm, reheating, pan frying, stir frying, boiling, steaming, roasting, or grilling. Ideal for continuous heating but not recommended for slow or low temperature cooking.
- SMART CONTROL: Convenient pre-set cooking modes and a 3-hour timer make meal planning and execution effortless. The user-friendly LED display features intuitive cooking function controls for seamless meal preparation.
- SAFE OPERATION: Advanced safety features include a child lock, auto-pause function, overheat protection, and voltage warning system.
- EASY MAINTENANCE: The tempered glass surface is durable and allows for effortless cleaning after use.
- HIGH EFFICIENCY - ChangBERT Induction cooktop offers 9 preset power levels (200-1800W) and 18 preset temperature settings (120-460℉, 20F per level). With an 83% energy efficiency rating, the induction cooker is more efficient than traditional gas or electric stoves, providing quick heat-up and faster cooking times.
- CONSISTENTLY STABLE HIGH-POWER OUTPUT - Built for constant use, it features continuous-duty circuitry for non-stop cooking. The unique power control technology ensures stable high-power output, reduces the temperature of internal electronics, and facilitates low-noise heat dissipation, providing reliable cooking performance. This dependable performance sets it apart from others.
- LARGE COOKING AREA - Features an expanded magnetic coil design that optimizes the winding structure to enhance the transfer of electromagnetic energy directly to the cookware, significantly improving heating efficiency and ensuring more even heat distribution across the bottom of the cookware.
- NSF CERTIFIED & COMMERCIAL GRADE - UL commercial standard 197, completely ETL & NSF approved. It meets industry durability standards, passing a drop test with an impact of 1.5 ft lbs. Designed for large-volume usage, it is ideal for commercial and professional settings such as restaurants, industrial kitchens, and other catering services.
- EASY TO CONTROL & CLEAN - The control buttons with solid tactile response make operation intuitive and precise.With simple and clear display, the Key-Press-Control Panel provides clear visibility and easy control, even with gloves or wet hands. With no open flame or heating element, food does not burn onto the glass cooktop, making it easy to clean greasy dirt.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- 96 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 5°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
- FAST and EFFICIENT – Gold heats the pot directly transferring 85% to 90% of its electro-magnetic energy to heat energy! Traditional stovetops only convert about 30% of their heat for cooking. Cook faster without wasting energy and money.
- MELT CHOCOLATE - Mastery of the double boilers is not necessary. Simply set the Gold at 120°F; add chocolates into an induction-ready pot; and stir. It will never burn. Even preparing the most delicate sauces like Hollandaise, Beurre Blanc, and Beurre Fondue is no longer daunting.
SEOCONTENT-START
206346 Range and Slide-in Deactivate Lights Instructions
PN: 206346
4-2-2024
WARNING
This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure they can use the appliance safely.
To prevent electrical shock and/or equipment damage, disconnect electrical power to the system at the main fuse or circuit breaker until installation is complete.
CAUTION
This electrical work must be performed by trained technicians only. Adhere to all local and national codes and ordinances. Take care when securing and routing wires so they do not short. Personal injury and/or property damage may occur.
This electrical work will disable the function of the red, white and oven lights.
1.
Disconnect 12VDC power to the range.
2.
Remove the range main top by firmly pulling up at the front. Lift the main top free of the burner box clips and set aside.
3.
Locate the red and black wires that connect to the coach wiring (Coach wiring color may vary). Cut this wire directly behind the connector using a pair of electrical cutters.
4.
Crimp the Crimp Caps(233759) to incoming 12V positive and negative to prevent lights from being reattached.
5.
Locate and unplug the wires from the light switch on the front of the unit, Then remove the light switch by squeezing the locking tabs and replace with the plug provided in the kit (233754).
6.
Replace the main top by engaging rear clips and pressing firmly on the front latch.
7.
Close the glass cover (if equipped).
8.
Reconnect 12VDC power.
Service
For any questions, please reach out to the Suburban service department using the contact information below.
Suburban, An Airxcel Brand
Service Department
676 Broadway Street
Dayton, TN 37321
(574) 247-9235 Option 5
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The Aluminum Trailer Company 751 N. Tomahawk Trail P.O. Box 396
Nappanee, IN 46550
(877) 441-2440
May 20, 2024
RE: IMPORTANT SAFETY NOTIFICATION – NHTSA Recall Notice 24V-354 – ATC Toy hauler with a Suburban slide in range with red LED backlit knobs.
To: All Dealers
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
The Aluminum Trailer Company (“ATC”) has decided that a defect, which relates to motor vehicle safety, exists in certain 2021-2024 ATC Toy hauler 5th Wheels specifically with a Suburban slide in range with red LED backlit knobs that were manufactured by ATC from December 2021 to April 1st, 2024.
If the trailer specified has a Suburban slide in range with red LED backlit knobs, the LED backlit printed circuit boards (PCB) could fail. If the PCB fails, it can become overheated, and the polyethylene cover of the lights can melt and possibly ignite causing a fire. Safety of all past and present ATC trailers is our top priority.
Owners will be notified by mail about the recall. ATC will remedy the defect without charge by assisting Suburban in the repair of the range. ATC will work with Suburban to supply the required parts kit and work instructions for the repair. There is no cost to owners for this recall. ATC will reimburse any customer who incurred costs to repair the defect before our notification was sent.
Please be reminded that it is a violation of Federal law for you to sell or lease the trailers covered by this notification until this recall has been performed on these trailers. Substantial civil penalties apply to violations of this law.
Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact Customer Support at The Aluminum Trailer Company by mail, P.O. Box 396 Nappanee, IN 46550; by phone (877) 441-2440, or electronic mail [email protected].
Sincerely,
The Aluminum Trailer Company
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-354
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Aluminum Trailer Company (ATC) MAY 20, 2024 NHTSA Recall No. : 24V-354 Manufacturer Recall No. : 24E-028 Manufacturer Information :
Manufacturer Name : Aluminum Trailer Company (ATC) Address : 751 N Tomahawk Trail
Nappanee IN 46650
Company phone : 574-773-2440 Population :
Number of potentially involved : 398 Estimated percentage with defect : 30 % Vehicle Information : Vehicle 1 : 2021-2024 ATC Toy hauler 5th wheel Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : In conjunction with recall issued by Suburban Manufacturing (24E-028) Any ranges made with the defective red LED backlit knobs issued during the established time line April 06, 2021 to March 05, 2024 are at risk on Toy hauler 5th wheels built during that time line. Ranges not involved either have no LED backlighting or have blue LED backlights
Production Dates : APR 20, 2021 – MAR 28, 2024 VIN Range 1 : Begin : 5JX3U4035ME222423 End : 5JX3U433XRF233026 ✔ Not sequential Description of Defect :
Description of the Defect : Suburban Manufacturing has advised on recall 24E-028 The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can become overheated, and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination Identification of Any Warning
that can Occur : The Led backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at
random Part 573 Safety Recall Report 24V-354 Page 2 Involved Components : Component Name 1 : 17″ Range
Component Description : 17″ Range, 3 burner, stainless steel Component Part Number : 0018094 Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton Tennessee 37321
Country : United States Chronology :
Suburban Manufacturing notified of recall 24E-028. After review of the time period of the recall, it was determined that 398 toy haulers are potentially impacted by the recall. ATC determined the recall population and confirmed receipt of the impacted product 5/15/2024 and proceeded to file the claim Description of Remedy :
Description of Remedy Program : There are 2 remedies for this issue. The LED backlights can be removed
from the range, or the circuit powering the LED backlights can be cut and properly terminated. ATC will supply replacement materials if needed as they will be provided by Suburban under the recall. ATC will work with Suburban to supply the parts kits to service facilities making the repair. If a customer or dealer has incurred costs for the range that would have been covered with this repair, those costs will be reimbursed. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have the LED backlights removed or the circuit for the Red LED lights terminated
As of April 1st, 2024 all product received from Suburban was corrected and the new product was issued to production. Recall Schedule : Description of Recall Schedule : Recall notification will begin on 6/14/24 and be completed by 6/21/24. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-354
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Owners will be notified by first class mail. Dealers will be notified via e- mail with return receipts.
Planned Dealer Notification Date : JUN 14, 2024 – JUN 21, 2024
Planned Owner Notification Date : JUN 14, 2024 – JUN 21, 2024
* NR – Not Reported
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SEOCONTENT-END
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