Improperly Tightened Wheel Lug Nuts – 2023-2024 Kidron Refrigerated Trailers

Recall 573 Report

RCLRPT-24V359-7573.PDF 213.575KB

Safety Bulletin

RCSB-24V359-0487.pdf 138.872KB

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CONTACT INFORMATION:
Mihai Serban
Warranty Manager
STE Hackney
Phone 330-857-6810
Fax 330 857 8451
SERVICE BULLETIN: 240514
TITLE: Wheel nuts – No correct torque applied.
DATE: 5/14/2024
CUSTOMER: Various
UNITS EFFECTED: See list attached
SERVICE and WARRANTY: Service
Shop Hours Allowance: 1.0 hour for standard repair
ISSUE:
ACTION REQUIRED
1. – Inspect and confirm that the wheel nuts have the correct torque applied.
Minimum 450 ft lbs. Maximum 500 ft lbs.
Risk: Wheel could become loose
It was identified that the torque on the wheel nuts was not confirmed on some trailers manufactured in
Independence, Kansas plant from 01/01/24 2024 to 05/13/2024.
2.- If the torque is under the spec. apply the correct torque spec. 450-500 ft lbs.
2. – Contact STE Hackney – Kidron Warranty team to report the work done.
Inspect the units in the
list attached as soon as
feasible.
Do not wait for the next
scheduled maintenance.

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-359
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
ST Engineering Hackney, Inc MAY 22, 2024 NHTSA Recall No. : 24V-359 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : ST Engineering Hackney, Inc Address : 911 West 5th Street
PO Box 880 Washington NC 27889
Company phone : 252-946-6521
Population :
Number of potentially involved : 12 Estimated percentage with defect : 50 %
Vehicle Information : Vehicle 1 : 2023-2024 KIDRON REFRIGERATED TRAILERS
Vehicle Type : TRAILERS Body Style : ALL Power Train : NR
Descriptive Information : The wheel nuts may not been properly torqued on trailers manufactured at our Independence, Kansas facility between January 2 and May 13 2024.
Production Dates : JAN 02, 2024 – MAY 13, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The wheel nuts may not have been properly torqued during assembly process on units manufactured in our Independence, KS plant.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The wheel could come loose from the trailers increasing the risk of a crash.
Description of the Cause : The operator that conducted the wheel assembly failed to test the torque properly. Identification of Any Warning
that can Occur : Road noise, wheel vibration.
Wheel nuts torque can be confirmed.
Involved Components : Part 573 Safety Recall Report 24V-359 Page 2 Component Name 1 : Wheel nut Component Description : Wheel nut Component Part Number : K945095 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On May 13, 2024 the Kidron sales team received a communication from a customer regarding an issue with a trailer loosing the outside tire (Unit # 24Y00080). Our Internal investigation concluded that the operator failed to follow the wheel assembly procedure properly on units manufactured between January 2, and May 13, 2024. On May 14, 2024 our Service bulletin 240514 was issued asking customer to confirm wheel nuts torque spec on the identified units. Description of Remedy :
Description of Remedy Program : STE hackney will send a recall notice to all affected customers with
instructions defining how to inspect and confirm the torque on wheel nuts. STE Hackney warranty will compensate customers for 1 hour labor to torque the wheel nuts. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Remedy: The wheel nuts will be tighted with the correct spec. torque applied.
Recalled component:The wheel nuts under torqued.
May 14, 2024 Internal campaign conducted for all units in process. Verification process was added requiring pictures of the marked wheel nuts (mark on wheel = torque confirmed) Recall Schedule :
Description of Recall Schedule : STE Hackney warranty will begin the notification process within two
working days after receipt of the recall approval and number from NHTSA
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-359
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : MAY 20, 2024 –
MAY 21, 2024
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-359
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
ST Engineering Hackney, Inc MAY 22, 2024 NHTSA Recall No. : 24V-359 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : ST Engineering Hackney, Inc Address : 911 West 5th Street
PO Box 880 Washington NC 27889
Company phone : 252-946-6521
Population :
Number of potentially involved : 12 Estimated percentage with defect : 50 %
Vehicle Information : Vehicle 1 : 2023-2024 KIDRON REFRIGERATED TRAILERS
Vehicle Type : TRAILERS Body Style : ALL Power Train : NR
Descriptive Information : The wheel nuts may not been properly torqued on trailers manufactured at our Independence, Kansas facility between January 2 and May 13 2024.
Production Dates : JAN 02, 2024 – MAY 13, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The wheel nuts may not have been properly torqued during assembly process on units manufactured in our Independence, KS plant.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The wheel could come loose from the trailers increasing the risk of a crash.
Description of the Cause : The operator that conducted the wheel assembly failed to test the torque properly. Identification of Any Warning
that can Occur : Road noise, wheel vibration.
Wheel nuts torque can be confirmed.
Involved Components : Part 573 Safety Recall Report 24V-359 Page 2 Component Name 1 : Wheel nut Component Description : Wheel nut Component Part Number : K945095 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On May 13, 2024 the Kidron sales team received a communication from a customer regarding an issue with a trailer loosing the outside tire (Unit # 24Y00080). Our Internal investigation concluded that the operator failed to follow the wheel assembly procedure properly on units manufactured between January 2, and May 13, 2024. On May 14, 2024 our Service bulletin 240514 was issued asking customer to confirm wheel nuts torque spec on the identified units. Description of Remedy :
Description of Remedy Program : STE hackney will send a recall notice to all affected customers with
instructions defining how to inspect and confirm the torque on wheel nuts. STE Hackney warranty will compensate customers for 1 hour labor to torque the wheel nuts. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Remedy: The wheel nuts will be tighted with the correct spec. torque applied.
Recalled component:The wheel nuts under torqued.
May 14, 2024 Internal campaign conducted for all units in process. Verification process was added requiring pictures of the marked wheel nuts (mark on wheel = torque confirmed) Recall Schedule :
Description of Recall Schedule : STE Hackney warranty will begin the notification process within two
working days after receipt of the recall approval and number from NHTSA
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-359
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : MAY 27, 2024 –
JUL 26, 2024
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-359
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
ST Engineering Hackney, Inc MAY 23, 2024 NHTSA Recall No. : 24V-359 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : ST Engineering Hackney, Inc Address : 911 West 5th Street
PO Box 880 Washington NC 27889
Company phone : 252-946-6521
Population :
Number of potentially involved : 12 Estimated percentage with defect : 50 %
Vehicle Information : Vehicle 1 : 2023-2024 KIDRON REFRIGERATED TRAILERS
Vehicle Type : TRAILERS Body Style : ALL Power Train : NR
Descriptive Information : The wheel nuts may not been properly torqued on trailers manufactured at our Independence, Kansas facility between January 2 and May 13 2024.
Production Dates : JAN 02, 2024 – MAY 13, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The wheel nuts may not have been properly torqued during assembly process on units manufactured in our Independence, KS plant.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The wheel could come loose from the trailers increasing the risk of a crash.
Description of the Cause : The operator that conducted the wheel assembly failed to test the torque properly. Identification of Any Warning
that can Occur : Road noise, wheel vibration.
Wheel nuts torque can be confirmed.
Involved Components : Part 573 Safety Recall Report 24V-359 Page 2 Component Name 1 : Wheel nut Component Description : Wheel nut Component Part Number : K945095 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On May 13, 2024 the Kidron sales team received a communication from a customer regarding an issue with a trailer loosing the outside tire (Unit # 24Y00080). Our Internal investigation concluded that the operator failed to follow the wheel assembly procedure properly on units manufactured between January 2, and May 13, 2024. On May 14, 2024 our Service bulletin 240514 was issued asking customer to confirm wheel nuts torque spec on the identified units. Description of Remedy :
Description of Remedy Program : STE hackney will send a recall notice to all affected customers with
instructions defining how to inspect and confirm the torque on wheel nuts. STE Hackney warranty will compensate customers for 1 hour labor to torque the wheel nuts. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Remedy: The wheel nuts will be tighted with the correct spec. torque applied.
Recalled component:The wheel nuts under torqued.
May 14, 2024 Internal campaign conducted for all units in process. Verification process was added requiring pictures of the marked wheel nuts (mark on wheel = torque confirmed) Recall Schedule :
Description of Recall Schedule : STE Hackney warranty will begin the notification process within two
working days after receipt of the recall approval and number from NHTSA
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-359
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : MAY 27, 2024 –
JUL 21, 2024
* NR – Not Reported

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