June 9, 2024 NHTSA CAMPAIGN NUMBER: 24V424000
Loss of Steering Control from Tie Rod Failure
A sudden loss of steering control increases the risk of a crash.
NHTSA Campaign Number: 24V424
Manufacturer Mack Trucks
, Inc.
Components POWER TRAIN, STEERING
Potential Number of Units Affected 7
Summary
Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters are expected to be mailed July 5, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack’s number for this recall is SC0466.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Description
Vehicles may have been built with tie rod assemblies containing a ball stud with improper heat treatment. Failure of the ball stud could result in a sudden loss of steering which increases the risk of a crash. Owners will be notified and strongly recommended not to drive their vehicles until recall repairs have been completed.
There have been no field reports, warranty claims or customer complaints associated with this issue.
The remedy will be to inspect the tie rod assembly for the impacted date range. Any suspect tie rod assemblies will be replaced.
Model and Model Years Affected
- Certain 2025 Mack Anthem and Pinnacle model vehicles manufactured April 29, 2024 through May 29, 2024.
Vehicle Quantities
- 7 vehicles (All US)
Dealer Responsibilities
- The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act require dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
- Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.
Notification Release Schedule
- Vehicle list will be posted on the Trucks Dealer Portal June 10, 2024.
- Owner notification letters will be released on or before June 20, 2024.
- Repair Instruction will be released once they are available.
Contact
If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.
Chronology :
June 3, 2024: Mack Trucks was notified by Dana Incorporated, that they received experimental ball studs in error from their Tier 2 Supplier. Mack Trucks initiates efforts to identify vehicles impacted by this issue.
June 7, 2023: Product Safety Committee meets and determines that a product safety defect exists. The committee also determined that owners must be notified and strongly recommended to not drive their vehicles until repairs have been completed.
There have been no accidents or injuries associated with this issue, there have been no warranty, or customer complaints.
2 Affected Products
Vehicles
3 Associated Documents
Recall 573 Report
RCLRPT-24V424-2747.PDF 215.337KB
Recall Acknowledgement
RCAK-24V424-7835.pdf 645.431KB
Safety Recall SC0466, Tie Rod Assembly.
RCMN-24V424-9268.pdf 130.704KB
Latest Recalls Documents
- Universal Compatibility：This Inner Tie Rod Removal Kit is designed to fit most domestic and imported vehicles, including cars, pickups, and SUVs. It allows for the safe and efficient removal and installation of inner tie rods without the need to remove the rack and pinion, saving you time and effort during vehicle maintenance.
- The precision - crafted sliding ring ensures a firm hold on the crowfoot adapter, guaranteeing it won't bend during operation. Additionally, tie rods fit perfectly into the adapter, centering precisely on the tool for optimal performance.
- Inner Tie Rod Removal Kit: The kit comes with 12 crowfoot adapters in the most common SAE and metric sizes. These sizes include 1 - 3/16", 1 - 1/4", 1 - 5/16", 1 - 3/8", 1 - 7/16", 1 - 1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. This wide range of sizes ensures that you can handle any inner tie rod job quickly and efficiently, meeting all your vehicle repair needs.
- Solid Construction：Our drawbar tool features a 1/2 - inch drive rod made of high - quality steel. It has been heat - treated and coated with oxide, which not only makes it extremely durable but also highly resistant to damage. It is also compatible with a 1/2" drive wrench for easy use.
- Complete and Portable Set：This Inner Tie Rod Removal Kit is a complete set that includes a rod, 12 adapters, and a portable case. All the tools are neatly stored and fixed in the case, making it easy to store and carry. Whether you are a professional mechanic or a DIY car enthusiast, this set is a convenient and practical addition to your tool collection.
- 【Inner Tie Rod Removal Set】Handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion.12pcs Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
- 【Easy Handling with 1/2-Inch Drive Tube】 The tie rod end puller in the kit features a 1/2-inch drive tube handle. This design makes it effortless to grip and maneuver, providing excellent control and leverage while removing and reinstalling tie rod ends. DO NOT USE IMPACT WRENCH.
- 【Versatility】With 13 pieces, including crowfoot adapters and a 1/2-inch drive tube, this tool kit offers versatility to tackle various inner tie rod sizes and configurations. It ensures compatibility with a wide range of vehicles. Its knurled grip keeps you in total control at all times
- 【High-Quality Construction】Constructed from AISI 1045 medium carbon steel, this tie-rod removal set boasts admirable strength and will give you corrosion-proof service for years. The sturdy construction can withstand the demands of frequent use, providing reliable and consistent results.
- 【Easy Storage】A rugged carrying case is included to keep all tool components neatly organized and stored. As a complete professional set, portable 13-piece master inner tie rod tools deliver the performance demanded by automotive shops and DIY mechanics alike.
- INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
- 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
- UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches can’t fit; works on inner tie rods with inaccessible wrench flats
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
- HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
- 【Premium Construction for Long-Lasting Durability】 Inner Tie Rod Tool Kit is built from high-strength steel, ensuring superior durability even under heavy use. Its reinforced tool wall minimizes the risk of breakage, making it the ideal choice for professional mechanics and DIY enthusiasts who demand reliability for tough jobs.
- 【Precision Engineering for Secure Fit】 Designed with precision in mind, Inner Tie Rod Tool Kitfeatures a sliding ring mechanism that securely holds the crowfoot adapter in place, preventing any bending or slippage during operation. Tie rods remain centered and stable, ensuring an efficient and accurate removal and installation process.
- 【Effortless Tie Rod Removal & Installation】 This heavy-duty inner tie rod tool allows for quick and easy removal and installation of inner tie rods without the need to disassemble the rack and pinion, significantly streamlining your vehicle maintenance tasks and saving time on repairs.
- 【Simple & User-Friendly Operation】 Select the correct adapter and slide it onto the inner tie rod. Attach the tube to the tie rod. Align the slot and rotate the collar to securely lock the adapter in place. Insert a 1/2" drive tool into the hole to easily remove the tie rod. This easy-to-follow process ensures smooth and efficient use every time.
- 【 Wide Compatibility with Multiple Vehicle Sizes】 The Inner Tie Rod Tool Kit includes 12 Crowfoot adapters, ranging from 1-3/16" to 42 mm, ensuring compatibility with a wide variety of vehicles. Sizes included are: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm, covering most car makes and models.
- Solid Construction -- Crafted from high-strength steel, this tie rod tool kit is built to last through frequent use, thickened tool wall to prevent it from breaking.
- Professional craftsmanship -- Precision sliding ring holds the crowfoot adapter tightly in place, the adapter will not bend during use. Tie rods fit snugly into the adapter and are centered on the tool.
- Easy Removal & Installation -- The heavy-duty steel inner tie rod tool allows removal and installation of inner tie rods without disassembling the rack and pinion for simplified maintenance. DO NOT USE IMPACT WRENCH.
- How to Use -- 1. Select the correct adapter and slip it over the inner tie rod. 2. slide the tube onto the tie rod. 3. Align the slot, then rotate the collar to lock the adapter in place. 4. Insert the 1/2" drive tool into the end hole and remove the tie rod.
- Popular Size Coverage -- 12pcs Crowfoot Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
MACK TRUCKS
RECALL ALERT
© Mack Trucks, Inc. CONFIDENTIAL – For limited distribution only to circulation list above. This bulletin, and any information herein, is subject to change by Company without
notice. For the most current and accurate information, always refer to Trucks Dealer Portal for the electronic version of this document.
Description
Vehicles may have been built with tie rod assemblies containing a ball stud with improper heat treatment. Failure of the ball stud could result in a sudden loss of steering which increases the risk of a crash. Owners will be notified and strongly recommended not to drive their vehicles until recall repairs have been completed.
There have been no field reports, warranty claims or customer complaints associated with this issue.
The remedy will be to inspect the tie rod assembly for the impacted date range. Any suspect tie rod assemblies will be replaced.
Model and Model Years Affected
•Certain 2025 Mack Anthem and Pinnacle model vehicles manufactured April 29, 2024 through May 29,2024.
Vehicle Quantities
•7 vehicles (All US)
Dealer Responsibilities
•The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requiredealers to ensure that all new and used vehicles are free of safety defects and comply with all relevantsafety standards at the time of delivery to the consumer.
•Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicleincluded in the safety recall in their inventory to be sold, the condition must be corrected beforereleasing it to a customer.
Notification Release Schedule
•Vehicle list will be posted on the Trucks Dealer Portal June 10, 2024.•Owner notification letters will be released on or before June 20, 2024.•Repair Instruction will be released once they are available.
Contact
If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.
Subject:
Recall Number:
Date:
Safety Recall SC0466, Tie Rod Assembly SRA-M466 June 10, 2024
Applicable Markets:
☒U.S. ☐Canada ☐ Export
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-424
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mack Trucks, Inc. JUN 09, 2024 NHTSA Recall No. : 24V-424 Manufacturer Recall No. : SC0466
Manufacturer Information :
Manufacturer Name : Mack Trucks, Inc.
Address : 2100 Mack Boulevard
PO Box M Allentown PA 18105-5000 Company phone : 610-709-2131
Population :
Number of potentially involved : 7
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2025-2025 Mack ANTHEM (AN) / PINNACLE (PI) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population is defined by vehicles built from April 29, 2024 through May 29, 2024 that may have been built with suspect tie rod ends. There are 6 Mack ANTHEM (AN) and 1 Mack PINNACLE (PI/PN) Model YR 2025 impacted vehicles.
Production Dates : APR 29, 2024 – MAY 29, 2024 VIN Range 1 : Begin : 1M1AN4GY0SM051583 End : 1M1AN2GY0SM048719 ✔ Not sequential Description of Defect :
Description of the Defect : Vehicles may have been built with front axle assemblies whose tie rod ends may have a ball stud with improper heat treatment.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Failure of the ball stud could result in a sudden loss of steering control which increases the risk of a crash.
Description of the Cause : Front axle assembly supplier’s tier 2 mixed improperly hardened ball studs, resulting from experimental heat treatment process, with production-ready ball studs shipped to manufacturers. Identification of Any Warning
that can Occur : There is no warning prior to occurrence.
Involved Components : Part 573 Safety Recall Report 24V-424 Page 2 Component Name 1 : AXLE ASSEMBLY Component Description : FRONT Component Part Number : 23057987 Supplier Identification : Component Manufacturer
Name : Dana Incorportated Address : 6515 Maumee Western
Maumee Ohio 43537
Country : United States Chronology :
June 3, 2024: Mack Trucks was notified by Dana Incorporated, that they received experimental ball studs in error from their Tier 2 Supplier. Mack Trucks initiates efforts to identify vehicles impacted by this issue.
June 7, 2023: Product Safety Committee meets and determines that a product safety defect exists. The committee also determined that owners must be notified and strongly recommended to not drive their vehicles until repairs have been completed. There have been no accidents or injuries associated with this issue, there have been no warranty, or customer complaints. Description of Remedy :
Description of Remedy Program : Vehicles will be recalled. The remedy will consist of an inspection for the
impacted date range. Any suspect tie rod ends will be replaced. Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedied component will have a properly heat treated ball stud. P/N 10036700 Tie Rod Assembly
An Internal Campaign was launched to correct vehicles in production June 5, 2024. Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-424
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : Dealer notification will begin on June 12, 2024 and owner notification will begin on or before July 05, 2024.
Planned Dealer Notification Date : JUN 12, 2024 – JUN 12, 2024
Planned Owner Notification Date : JUL 05, 2024 – JUL 05, 2024
* NR – Not Reported
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