June 12, 2024 NHTSA CAMPAIGN NUMBER: 24V433000
Broken Ball Stud May Cause Loss of Control
A broken ball stud can cause a complete loss of steering control, increasing the risk of a crash.
NHTSA Campaign Number: 24V433
Manufacturer PACCAR
Incorporated
Components STEERING
Potential Number of Units Affected 3,887
Summary
PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth K270, K370, T280, T380, T480, T680, T880, W900, W990, 2025 Peterbilt 220, 536, 537, 548, 567, 579, and 589 trucks. The tie rod or drag link assembly may contain an improperly heat-treated ball stud, causing the ball stud to break.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod and drag link assemblies as necessary, free of charge. Owner notification letters are expected to be mailed August 11, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR’s numbers for this recall are 24KWG and 24PBG.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
05-31-24: Supplier notified PACCAR production plants of drag link ball stud heat treat issue. Supplier Quality notified Safety and Compliance. Investigation opened.
06-03-24: PACCAR North American plants began inspecting for suspect drag links.
06-04-24: Dana notified PACCAR that certain axle assemblies may contain tie rods with suspect ball studs from same supplier.
06-06-24: Safety committee meeting held. Safety related defect determined.
As of 06-06-24, PACCAR received zero warranty claims and zero reports about zero trucks in the field that may be related. Zero reports of deaths or injuries have been received.
16 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KENWORTH | K270 | 2025 |
| KENWORTH | K370 | 2025 |
| KENWORTH | T280 | 2025 |
| KENWORTH | T380 | 2025 |
| KENWORTH | T480 | 2025 |
| KENWORTH | T680 | 2025 |
| KENWORTH | T880 | 2025 |
| KENWORTH | W900 | 2025 |
| KENWORTH | W990 | 2025 |
| PETERBILT | 220 | 2025 |
| PETERBILT | 536 | 2025 |
| PETERBILT | 537 | 2025 |
| PETERBILT | 548 | 2025 |
| PETERBILT | 567 | 2025 |
| PETERBILT | 579 | 2025 |
| PETERBILT | 589 | 2025 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V433-7454.pdf 790.908KB
Recall 573 Report
RCLRPT-24V433-4351.PDF 214.323KB
Latest Recalls Documents
- Universal Compatibility：This Inner Tie Rod Removal Kit is designed to fit most domestic and imported vehicles, including cars, pickups, and SUVs. It allows for the safe and efficient removal and installation of inner tie rods without the need to remove the rack and pinion, saving you time and effort during vehicle maintenance.
- The precision - crafted sliding ring ensures a firm hold on the crowfoot adapter, guaranteeing it won't bend during operation. Additionally, tie rods fit perfectly into the adapter, centering precisely on the tool for optimal performance.
- Inner Tie Rod Removal Kit: The kit comes with 12 crowfoot adapters in the most common SAE and metric sizes. These sizes include 1 - 3/16", 1 - 1/4", 1 - 5/16", 1 - 3/8", 1 - 7/16", 1 - 1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. This wide range of sizes ensures that you can handle any inner tie rod job quickly and efficiently, meeting all your vehicle repair needs.
- Solid Construction：Our drawbar tool features a 1/2 - inch drive rod made of high - quality steel. It has been heat - treated and coated with oxide, which not only makes it extremely durable but also highly resistant to damage. It is also compatible with a 1/2" drive wrench for easy use.
- Complete and Portable Set：This Inner Tie Rod Removal Kit is a complete set that includes a rod, 12 adapters, and a portable case. All the tools are neatly stored and fixed in the case, making it easy to store and carry. Whether you are a professional mechanic or a DIY car enthusiast, this set is a convenient and practical addition to your tool collection.
- 【Inner Tie Rod Removal Set】Handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion.12pcs Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
- 【Easy Handling with 1/2-Inch Drive Tube】 The tie rod end puller in the kit features a 1/2-inch drive tube handle. This design makes it effortless to grip and maneuver, providing excellent control and leverage while removing and reinstalling tie rod ends. DO NOT USE IMPACT WRENCH.
- 【Versatility】With 13 pieces, including crowfoot adapters and a 1/2-inch drive tube, this tool kit offers versatility to tackle various inner tie rod sizes and configurations. It ensures compatibility with a wide range of vehicles. Its knurled grip keeps you in total control at all times
- 【High-Quality Construction】Constructed from AISI 1045 medium carbon steel, this tie-rod removal set boasts admirable strength and will give you corrosion-proof service for years. The sturdy construction can withstand the demands of frequent use, providing reliable and consistent results.
- 【Easy Storage】A rugged carrying case is included to keep all tool components neatly organized and stored. As a complete professional set, portable 13-piece master inner tie rod tools deliver the performance demanded by automotive shops and DIY mechanics alike.
- INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
- 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
- UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches can’t fit; works on inner tie rods with inaccessible wrench flats
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
- HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
- 【Premium Construction for Long-Lasting Durability】 Inner Tie Rod Tool Kit is built from high-strength steel, ensuring superior durability even under heavy use. Its reinforced tool wall minimizes the risk of breakage, making it the ideal choice for professional mechanics and DIY enthusiasts who demand reliability for tough jobs.
- 【Precision Engineering for Secure Fit】 Designed with precision in mind, Inner Tie Rod Tool Kitfeatures a sliding ring mechanism that securely holds the crowfoot adapter in place, preventing any bending or slippage during operation. Tie rods remain centered and stable, ensuring an efficient and accurate removal and installation process.
- 【Effortless Tie Rod Removal & Installation】 This heavy-duty inner tie rod tool allows for quick and easy removal and installation of inner tie rods without the need to disassemble the rack and pinion, significantly streamlining your vehicle maintenance tasks and saving time on repairs.
- 【Simple & User-Friendly Operation】 Select the correct adapter and slide it onto the inner tie rod. Attach the tube to the tie rod. Align the slot and rotate the collar to securely lock the adapter in place. Insert a 1/2" drive tool into the hole to easily remove the tie rod. This easy-to-follow process ensures smooth and efficient use every time.
- 【 Wide Compatibility with Multiple Vehicle Sizes】 The Inner Tie Rod Tool Kit includes 12 Crowfoot adapters, ranging from 1-3/16" to 42 mm, ensuring compatibility with a wide variety of vehicles. Sizes included are: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm, covering most car makes and models.
- Solid Construction -- Crafted from high-strength steel, this tie rod tool kit is built to last through frequent use, thickened tool wall to prevent it from breaking.
- Professional craftsmanship -- Precision sliding ring holds the crowfoot adapter tightly in place, the adapter will not bend during use. Tie rods fit snugly into the adapter and are centered on the tool.
- Easy Removal & Installation -- The heavy-duty steel inner tie rod tool allows removal and installation of inner tie rods without disassembling the rack and pinion for simplified maintenance. DO NOT USE IMPACT WRENCH.
- How to Use -- 1. Select the correct adapter and slip it over the inner tie rod. 2. slide the tube onto the tie rod. 3. Align the slot, then rotate the collar to lock the adapter in place. 4. Insert the 1/2" drive tool into the end hole and remove the tie rod.
- Popular Size Coverage -- 12pcs Crowfoot Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-433
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
PACCAR Incorporated JUN 12, 2024 NHTSA Recall No. : 24V-433 Manufacturer Recall No. : 24KWG 24PBG Manufacturer Information :
Manufacturer Name : PACCAR Incorporated
Address : 777 106TH AVENUE NORTHEAST BELLEVUE WA 98004
Company phone : 940 591 4220
Population :
Number of potentially involved : 3,887 Estimated percentage with defect : 18 %
Vehicle Information : Vehicle 1 : 2025-2025 Kenworth K270, K370, T280, T380, T480, T680, T880, W900, W990 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL
Descriptive Information : Chassis built with drag link part numbers J20-6067, J20-6071, J20-6072, J20-6073 during period when suspect lots were at PACCAR production plants. Chassis with tie rod part numbers 817755, 971092, 971776, 10036700, 10036701 installed on front axles during period when axle supplier had suspect ball stud lots on hand.
Production Dates : APR 10, 2024 – JUN 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2025-2025 Peterbilt 220, 536, 537, 548, 567, 579, 589 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL
Descriptive Information : Chassis built with drag link part numbers J20-6067, J20-6071, J20-6072, J20-6073 during period when suspect lots were at PACCAR production plants. Chassis with tie rod part numbers 817755, 971092, 971776, 10036700, 10036701 installed on front axles during period when axle supplier had suspect ball stud lots on hand.
Production Dates : APR 10, 2024 – JUN 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Certain vehicles may have a tie rod or drag link with a ball stud out of hardness specification. An out of hardness specification ball stud may fracture. FMVSS 1 : NR Part 573 Safety Recall Report 24V-433 Page 2 FMVSS 2 : NR
Description of the Safety Risk : If the ball stud fractures, the driver may experience a loss of steering and
reduced vehicle control, which may increase the risk of a crash.
Description of the Cause : Supplier mixed ball studs with an unvalidated heat treat process into normal production flow. Identification of Any Warning
that can Occur : None identified Involved Components : Component Name 1 : Drag Link Component Description : Drag Link Assembly
Component Part Number : J20-6067, J20-6071, J20-6072, J20-6073 Component Name 2 : Tie Rod Component Description : Tie Rod Assembly
Component Part Number : 817755, 971092, 971776, 10036700, 10036701 Supplier Identification : Component Manufacturer
Name : USK
Address : Avenida Huehuetoca S/N
Cuautitlan Izcalli Foreign States 54713 Country : Mexico Chronology :
05-31-24: Supplier notified PACCAR production plants of drag link ball stud heat treat issue. Supplier Quality notified Safety and Compliance. Investigation opened. 06-03-24: PACCAR North American plants began inspecting for suspect drag links. 06-04-24: Dana notified PACCAR that certain axle assemblies may contain tie rods with suspect ball studs from same supplier. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-433
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
06-06-24: Safety committee meeting held. Safety related defect determined. As of 06-06-24, PACCAR received zero warranty claims and zero reports about zero trucks in the field that may be related. Zero reports of deaths or injuries have been received.
Description of Remedy :
Description of Remedy Program : Affected vehicle owners will be notified and dealers will inspect vehicles
for suspect assemblies and replace affected assemblies free of charge. Owners who incurred costs to obtain a remedy for the problem addressed by the recall in advance of receiving notification may seek reimbursement through the process outlined in the general reimbursement plan on file How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedy components will not have a suspect lot code and will have a properly heat treated ball stud.
Trucks held at all North American PACCAR plants for inspection of drag links and tie rods.
Recall Schedule :
Description of Recall Schedule : Dealers and owners will be notified within 60 days.
Planned Dealer Notification Date : AUG 11, 2024 – AUG 11, 2024
Planned Owner Notification Date : AUG 11, 2024 – AUG 11, 2024
* NR – Not Reported
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