June 14, 2024 NHTSA CAMPAIGN NUMBER: 24V441000
Emergency Window Blocked by Outdoor Griddle
A blocked emergency exit window can delay occupants exiting the vehicle during an emergency, increasing the risk of injury.
NHTSA Campaign Number: 24V441000
Manufacturer Thor Motor Coach
Components STRUCTURE
Potential Number of Units Affected 35
Summary
Thor Motor Coach (TMC) is recalling certain 2023-2024 Omni and Magnitude motorcoaches. The emergency exit window could be blocked while outside griddle is in use.
Remedy
Dealers will relocate the emergency exit window, free of charge. Owner notification letters are expected to begin August 14, 2024. Owners may contact TMC customer service at 1-877-500-1020.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chronology :
6/11/2024 – While reviewing the operation of the griddle option it was discovered that egress from the emergency exit window was partially blocked. A safety committee meeting was conducted the same day, and all agreed to issue a recall. No warranty claims or customer complaints have been received.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| THOR MOTOR COACH | MAGNITUDE | 2023-2024 |
| THOR MOTOR COACH | OMNI | 2023-2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V441-1468.pdf 645.913KB
Recall 573 Report – 6/14/2024
RCLRPT-24V441-6763.PDF 215.085KB
Defect Recall 573 Report
RCLRPT-24V441-4571.PDF 214.894KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-441
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Thor Motor Coach JUN 14, 2024 NHTSA Recall No. : 24V-441 Manufacturer Recall No. : RC000307
Manufacturer Information :
Manufacturer Name : Thor Motor Coach Address : PO Box 1486
701 County Road 15 Elkhart IN 46515
Company phone : 877-500-1020
Population :
Number of potentially involved : 35 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2024 Thor Motor Coach Omni, Magnitude Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The coach was designed with a exterior griddle option that partially blocks egress from the emergency exit window when in use.
Production Dates : JUL 21, 2022 – JAN 29, 2024 VIN Range 1 : Begin : 1FDFF6LTXNDA13755 End : 1FDFF6LT0RDA00101 ✔ Not sequential Description of Defect :
Description of the Defect : When using the outside Griddle option, egress from the interior emergency exit window is partially blocked by the griddle upon exit.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : During an emergency inside the motorhome egress may be blocked by the
griddle which may result in increased risk of personal injury.
Description of the Cause : The griddle option when in use blocks egress from the emergency exit window.
Identification of Any Warning
that can Occur :
None
Involved Components : Part 573 Safety Recall Report 24V-441 Page 2 Component Name 1 : Outside Griddle Option 22″ Blackstone Component Description : Outside Griddle Option 22″ Blackstone Component Part Number : 0565455 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
6/11/2024 – While reviewing the operation of the griddle option it was discovered that egress from the emergency exit window was partially blocked. A safety committee meeting was conducted the same day, and all agreed to issue a recall. No warranty claims or customer complaints have been received. Description of Remedy :
Description of Remedy Program : Relocation of the emergency exit window to the other side of the
motorhome will be performed at no cost to the owner. Any reimbursement will follow the general reimbursement plan that is on file with NHTSA. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy is to change the emergency exit window installed to the opposite side of the motorhome. The griddle will no longer be in the path of egress.
Engineering made the change online with production staff on 6/11/2024 the same day it was discovered. Recall Schedule :
Description of Recall Schedule : Thor Motor Coach has the utmost urgency in notifying owners about a
recall that affects their vehicle. Letters will be sent out once all pertinent information has been gathered. Planned Dealer Notification Date : AUG 14, 2024 – AUG 14, 2024
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-441
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : AUG 14, 2024 – AUG 14, 2024
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-441
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Thor Motor Coach JUN 14, 2024 NHTSA Recall No. : 24V-441 Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Thor Motor Coach Address : PO Box 1486
701 County Road 15 Elkhart IN 46515
Company phone : 877-500-1020
Population :
Number of potentially involved : 35 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2024 Thor Motor Coach Omni, Magnitude Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The coach was designed with a exterior griddle option that partially blocks the emergency exit window.
Production Dates : JUL 21, 2022 – JAN 29, 2024 VIN Range 1 : Begin : 1FDFF6LTXNDA13755 End : 1FDFF6LT0RDA00101 ✔ Not sequential Description of Defect :
Description of the Defect : When using the outside Griddle option, the interior emergency exit window is partially blocked.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : During an emergency inside the motorhome the window may be blocked
which may result in increased risk of personal injury.
Description of the Cause : The griddle option when in use partially blocks the emergency exit window.
Identification of Any Warning
that can Occur :
None
Involved Components : Part 573 Safety Recall Report 24V-441 Page 2 Component Name 1 : Emergency Exit Window Component Description : Emergency Exit Window Component Part Number : 0425507 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
6/11/2024 – While reviewing the operation of the griddle option it was discovered that the emergency exit window was partially blocked. A safety committee meeting was conducted the same day, and all agreed to issue a recall. No warranty claims or customer complaints have been received. Description of Remedy :
Description of Remedy Program : Installation of an emergency exit window on the other side of the
motorhome will be installed at no cost to the owner. Any reimbursement will follow the general reimbursement plan that is on file with NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy is an additional emergency exit window installed on the opposite side of the motorhome.
Engineering made the change online with production staff on 6/11/2024 the same day it was discovered. Recall Schedule :
Description of Recall Schedule : Thor Motor Coach has the utmost urgency in notifying owners about a
recall that affects their vehicle. Letters will be sent out once all pertinent information has been gathered. Planned Dealer Notification Date : AUG 14, 2024 – AUG 14, 2024
Planned Owner Notification Date : AUG 14, 2024 – AUG 14, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-441
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
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