24E051 – Incorrect Heat Treatment Can Cause Tie Rod Failure – Hendrickson Composolite EXS20 Steerable Lift Axle Suspension

June 20, 2024 NHTSA CAMPAIGN NUMBER: 24E051000

Incorrect Heat Treatment Can Cause Tie Rod Failure

The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.

NHTSA Campaign Number: 24E051

Manufacturer HendricksoneBay logo USA. L.L.C.

Components STEERING

Potential Number of Units Affected 461

 

Summary

HendricksoneBay logo USA. LLC (HendricksoneBay logo) is recalling certain Composolite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.

 

Remedy

HendricksoneBay logo will work the affected vehicle manufacturers to inspect and replace the tie rod assemblies as necessary, free of charge. HendricksoneBay logo will notify all affected vehicle manufacturers. Owners may contact HendricksoneBay logo customer service at 1-740-929-5600 or 1-800-660-2829. HendricksoneBay logo’s number for this recall is HAUX 2024-01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Chronology :

05/25/24: HendricksoneBay logo received letter from its supplier, USK Internacional S.A. de C.V. (“USK”), advising it had shipped tie rod assemblies equipped with improperly hardened ball studs, resulting from an experimental heat treatment process. USK identified the applicable manufacturing date codes for the suspect tie rod assemblies.

05/29/24: HendricksoneBay logo completed its initial internal sort and containment of affected USK tie rod assemblies (Part Nos. 015537-2000 and 015537-2100) for use on lift axle suspension assemblies.

05/29/24: HendricksoneBay logo contained all suspect Part No. 015537-2100 tie rod assemblies for use on lift axle suspension assemblies.

06/06/24: HendricksoneBay logo located an additional shipment of suspect Part No. 015537-2100 tie rod assemblies received from USK, and informed USK accordingly.

06/11/24: HendricksoneBay logo began conferring with its applicable vehicle manufacturer and equipment installer customers regarding the subject condition and affected lift axle suspension assemblies.

06/12/24: HendricksoneBay logo began assisting its above-referenced customers with efforts to identify, inspect, and remedy as-needed, affected lift axle suspension assemblies.

HendricksoneBay logo has not received any warranty claims, end user complaints, or field reports of accidents or injuries associated with this issue.

 


1 Affected Product

Equipment

BRANDPART NO.PRODUCTION DATES
HENDRICKSONeBay logoCOMPOSILITE

 


2 Associated Documents

Recall Acknowledgement

RCAK-24E051-3997.pdf 698.078KB

 


Recall 573 Report

RCLRPT-24E051-6147.PDF 217.465KB

 


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BILITOOLS 5PCS Tie Rod Adjusting Tool Set for Steering Linkage Systems
  • 【Protects Tie Rod Sleeves During Alignment】Designed as a reliable tie rod sleeve adjusting tool for front-end service, this set helps adjust tie rod sleeves without crushing or damaging components. A safer and more precise alternative to pipe wrenches and pliers during alignment work
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