June 21, 2024 NHTSA CAMPAIGN NUMBER: 24E050000
Emergency Exit Window Latch Can Fail/FMVSS 217
A window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury.
NHTSA Campaign Number: 24E050
Manufacturer AROW Global Corp
Components STRUCTURE
Potential Number of Units Affected 28
Summary
AROW Global Corp (AROW) is recalling certain MV210 emergency exit windows. The emergency exit window latch can fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, “Bus Emergency Exits and Window Retention and Release.”
Remedy
AROW will provide replacement black latch, free of charge. AROW will notify the vehicle manufacturer. Owners may contact AROW customer service at 715-693-6020.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chronology :
2023 AROW discovered there were no test reports in our records verifying compliance to FMVSS 217 relating to one window type. 2023-the suspect non-compliant window type was tested and verified as being noncompliant.
2023-2024-additional testing and analysis occurred to achieve compliance with FMVSS 217. 2024 initiation of this recall along with the rework procedure and production of parts required for the rework.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| AROW GLOBAL | BUS EMERGENCY EXIT WINDOW | |
2 Associated Documents
Recall 573 Report
RCLRPT-24E050-4923.PDF 214.349KB
Recall Acknowledgement
RCAK-24E050-4594.pdf 646.005KB
- Add & replace RV trailer window:Adding windows to an inclosed cargo trailer without prior window is a must. Replacement RV windows for a scratched or cracked broken window are very important in older RV.
- Durable&Safe:Our RV cargo trailer windows with DOT approved, RV exit window with strong tinted tempered glass + lightweight sturdy weather-resistant anodized aluminum frame + durable mesh screen + trim ring with ribbed rubber gaskets.
- Improve RV ventilation:A RV camper
emergency window improves ventilation, perfect for a thin wall (Less than 1-1/2" thickness ) DIY homemade RV camper
trailer project in cargo trailer/utility trailer/travel trailer/motorhome/cargo van/truck/SUV/garage/workshop. - Enhance RV camper
experience:A egress RV window is an opening in RV wall. The emergency RV window help RV to breathe and illuminate the RV room, protect privacy and build a gateway to connect broad outside for enjoying the fresh air, the nature view, the beautiful skyline, the warm sunlight and the gentle breeze, improving mood and increasing comfort, enhancing RV experience when traveling and camping with your RV. - Save time&money:A template is included for rough cutting the RV emergency exit window replacement holes. And pre-drilled holes in the escape RV window frame to match two different screws for faster installation.
- DOT-Certified Safety & Durability: Our RV window features 3.2mm tempered dark glass in a robust aluminum frame, resistant to impacts, cracking, and corrosion. DOT-certified for reliable performance, it blocks 95% of UV rays, reducing heat buildup in your RV
- Enhanced Security & Privacy: The emergency lock lever operates only from the inside, ensuring added security. A fine mesh screen keeps debris out while allowing airflow, and tinted glass enhances privacy. The ribbed rubber gasket prevents leaks and reduces wind noise
- Complete Easy-Install Kit: Install your RV window hassle-free with our complete kit, including a pre-cut template, pre-drilled holes, trim set, and spare buckles. Designed to fit 1.57"-1.77" walls, no special tools are required, and the seamless slide mechanism ensures smooth operation
- Year-Round Climate Control: Maintain comfortable interior temperatures year-round with our energy-efficient RV window. It keeps your RV cooler in summer and warmer in winter, reducing HVAC use and saving on energy costs. The mesh screen ensures proper ventilation
- Reliable 2-Year Protection: Enjoy peace of mind with AlloTemlass' 2-year warranty and 24/7 customer support. Our commitment includes free replacement parts and expert guidance for installation or maintenance, ensuring your complete satisfaction
- Add & replace RV trailer window:Adding windows to an inclosed cargo trailer without prior window is a must. Replacement RV windows for a scratched or cracked broken window are very important in older RV.
- Durable&Safe:Our RV cargo trailer windows with DOT approved, RV exit window with strong tinted tempered glass + lightweight sturdy weather-resistant anodized aluminum frame + durable mesh screen + trim ring with ribbed rubber gaskets.
- Improve RV ventilation:A RV camper
emergency window improves ventilation, perfect for a thin wall (Less than 1-1/2" thickness ) DIY homemade RV camper
trailer project in cargo trailer/utility trailer/travel trailer/motorhome/cargo van/truck/SUV/garage/workshop. - Enhance RV camper
experience:A egress RV window is an opening in RV wall. The emergency RV window help RV to breathe and illuminate the RV room, protect privacy and build a gateway to connect broad outside for enjoying the fresh air, the nature view, the beautiful skyline, the warm sunlight and the gentle breeze, improving mood and increasing comfort, enhancing RV experience when traveling and camping with your RV. - Save time&money:A template is included for rough cutting the RV emergency exit window replacement holes. And pre-drilled holes in the escape RV window frame to match two different screws for faster installation.
- Product Fitment - RV emergency exit window is suitable for cargo trailers, horse trailers, campers
, teardrop RVs, and other RV applications. Nominal size is 30"W x 20"H. Actual inner frame size is approximately 29-7/8"W x 19-7/8"H, and overall outside frame size is approximately 31-3/4"W x 21-3/4"H. Please measure your existing window or opening carefully before purchasing. If your required inner frame size is about 29-5/8"W x 21-5/8"H, please choose the 30"W x 22"H window instead. - Durable Materials - This RV exit window is made of aluminum, tempered glass, plastic, and rubber for reliable durability. The powder-coated surface is easy to clean, requires no complicated maintenance, and helps resist scratches, rust, and cracking for long-lasting use.
- Good Ventilation - The 30"W x 20"H RV exit window is equipped with a mesh screen, allowing fresh airflow while helping keep small debris and insects out. It provides better ventilation for your trailer, camper
, or RV. - Heat Insulation & Privacy Protection - This RV window comes with a trim ring for better sealing. The tinted glass helps reduce sunlight exposure, improve privacy, and maintain a more comfortable interior temperature inside your RV.
- Package & Installation - You will receive 1 x RV Emergency Exit Window with Trim Ring and Screen. Mounting hardware is included as shown in the picture. Installation instructions are not included. Screw installation is required, and professional installation is recommended for better fitment and performance.
- 𝗗𝘂𝗿𝗮𝗯𝗹𝗲: our rv emergency exit window are manufactured with tempered glass to ensure superior durability and strong resistance to cracking, chipping and shattering. Meanwhile the tinted glass not only protects your privacy, but also keeps out the sun and heat
- 𝗦𝗮𝗳𝗲 𝗮𝗻𝗱 𝗖𝗼𝗺𝗳𝗼𝗿𝘁𝗮𝗯𝗹𝗲: The sturdy 3.2mm thick tempered glass can resist normal impacts, keep the interior temperature comfortable, and prevent direct sunlight and rainwater from running into the car. The 90° angle of opening and closing makes it easy for you to escape in an emergency. In addition, the window can be locked from the inside with a rotating handle for your protection
- 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗩𝗲𝗻𝘁𝗶𝗹𝗮𝘁𝗶𝗼𝗻:our emergency RV windows are thoughtfully equipped with fine mesh screens that effectively keep insects out while allowing a steady flow of fresh air. It also has a clever prismatic seal design that helps maintain a comfortable temperature inside the RV - warm in winter and cool in summer. This not only improves comfort, but also reduces reliance on heating and cooling systems, resulting in significant savings on energy bills
- 𝗦𝗶𝘇𝗲: This rv window replacement opening is 29 5/8“ wide and 21 5/8” high, these are actual measurements, fits walls 1 1/4“ to 1 4/5” thick, please measure the opening carefully before purchasing or installing. Total width is 31 3/4“ and height is 23 3/4”. Please contact us with any questions about installation
- 𝗛𝗶𝗴𝗵 𝗣𝗿𝗶𝘃𝗮𝗰𝘆: With this double pane rv windows, pedestrians can not see the interior of the RV from the outside, so your privacy is well protected while resting. In addition, the screen can prevent insects and block light, so you can rest more comfortably
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