24E050 - Emergency Exit Window Latch Can Fail - AROW MV210 Emergency Exit Windows

June 21, 2024 NHTSA CAMPAIGN NUMBER: 24E050000

Emergency Exit Window Latch Can Fail/FMVSS 217

A window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury.

NHTSA Campaign Number: 24E050

Manufacturer AROW Global Corp

Components STRUCTURE

Potential Number of Units Affected 28

Summary

AROW Global Corp (AROW) is recalling certain MV210 emergency exit windows. The emergency exit window latch can fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, “Bus Emergency Exits and Window Retention and Release.”

Remedy

AROW will provide replacement black latch, free of charge. AROW will notify the vehicle manufacturer. Owners may contact AROW customer service at 715-693-6020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Chronology :

2023 AROW discovered there were no test reports in our records verifying compliance to FMVSS 217 relating to one window type. 2023-the suspect non-compliant window type was tested and verified as being noncompliant.

2023-2024-additional testing and analysis occurred to achieve compliance with FMVSS 217. 2024 initiation of this recall along with the rework procedure and production of parts required for the rework.

1 Affected Product

Equipment

BRAND	PART NO.	PRODUCTION DATES

AROW GLOBAL	BUS EMERGENCY EXIT WINDOW

2 Associated Documents

Recall 573 Report

RCLRPT-24E050-4923.PDF 214.349KB

Recall Acknowledgement

RCAK-24E050-4594.pdf 646.005KB

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