RC-19-84-01 – Side Curtain Air Bags may not Deploy/FMVSS 226 – 2018 Karma Revero

April 11, 2019

Side Curtain Air Bags may not Deploy/FMVSS 226

If the side air bags do not deploy as intended in a roll over crash, it can increase the risk of injury.

 

NHTSA Campaign Number: 19V296

Manufacturer KarmaeBay logo Automotive LLC

Components AIR BAGS

Potential Number of Units Affected 231

 

Summary

KarmaeBay logo Automotive (KarmaeBay logo) is recalling certain 2018 KarmaeBay logo Revero vehicles. In the event of a roll over crash, the side curtain/head protection air bags may not deploy as intended due to a rollover sensor system that is not enabled. The system also lacks an instrument cluster warning light and a description of the system in the owner’s manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, “Ejection Mitigation.”

 

Remedy

KarmaeBay logo will notify owners, and dealers will replace the existing Airbag Control Unit (ACU) with a rollover enabled ACU and the owners manual will be updated with the description of the system, free of charge. The recall began July 1, 2019. Owners may contact KarmaeBay logo customer service at 1-855-288-6109. KarmaeBay logo’s number for this recall is RC-19-84-01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for KARMA Recalls

 


Safety Recall Campaign

RC-19-84-01
MODEL: 2018 KarmaeBay logo Revero DATE: June 2019
Released- June 2019

MODEL: 2018 KarmaeBay logo Revero

TITLE: Remedy, Replacement Airbag Control Unit (ACU)


PRIORITY: Revero vehicles in the attached list (PP. 3~4)

APPLICABILITY: 2018 KarmaeBay logo Revero

MARKET REGIONS: United States and Canada                                            

PURPOSE: This document highlights the removal of the Airbag Control Unit (ACU) Assembly and installation of the new provided part.

This document supersedes any and all previous documents in workshop manuals, wiring diagrams, training documents, parts catalog, labor operations, etc. While the method of repair is approved as indicated, performing and verifying the repair is proper is the responsibility of the technician.

 

Safety Recall Notice (Remedy)
2018 Model Year KarmaeBay logo Revero – Airbag Control Unit
Important Information Enclosed

 

IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS

New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.

Have a camera available and ready. Capture images of the removed airbag control module assembly, and the new airbag control module assembly, prior to installation.These images showing both serial numbers (clearly and readable) must be attached to the recall warranty claim,the TSS case, and retained with repair order documentation, as well. This is needed for the NHTSA and Transport Canada recall records.


MANDATORY STOP SALE AND DELIVERY
RECALL CAMPAIGN RC-19-84-01
SIDE-CURTAIN AIRBAG DEPLOYMENT IN THE EVENT OF A ROLLOVER ROLLOVER

 

Date: April 11, 2019

To: All Dealers (All Markets)

From: KarmaeBay logo Automotive LLC (KarmaeBay logo)

Subject: Non-Compliance Recall Campaign RC-19-84-01 – Side-curtain airbag deployment in the event of a Rollover

MODEL: MY 2018 KarmaeBay logo Revero vehicles manufactured on or after September 1, 2017 (U.S.A.) and on or after September 1, 2018 (Canada) are affected by this recall.

Effective immediately and until further notice, these MY 2018 Revero vehicles are on mandatory stop-sale hold. 

DO NOT sell, or offer for sale or lease, any vehicle included in this hold.

 

STOP SALE INFORMATION

KarmaeBay logo Automotive LLC (KarmaeBay logo) has identified a noncompliance with a Federal Motor Vehicle Safety Standard (FMVSS/CMVSS 226) with respect to side-curtain airbag deployment in the event of a rollover.

KarmaeBay logo is conducting a Voluntary Non-Compliance Recall Campaign effective April, 11, 2019 on MY 2018 KarmaeBay logo Revero vehicles manufactured on or after September 1, 2017 (U.S.A.) and on or after September 1, 2018 (Canada).  Check for any affected vehicles in inventory.

A repair solution is under development.  Additional information will be provided as soon as it becomes available.

 

KarmaeBay logo Automotive LLC


NOTICE OF SAFETY RECALL

NONCOMPLIANCE RECALL 19V-XXX SIDE-CURTAIN
AIRBAG DEPLOYMENT IN THE EVENT OF A ROLLOVER

 

Date: April 11, 2019

To: KarmaeBay logo Dealer Principal, General Manager, Sales Manager, Service Manager, Parts Manager, and Warranty Administrator (All Markets)

From: KarmaeBay logo Aftersales Department

Subject: Notification of Noncompliance Recall Campaign RC-19-84-01 – Side-curtain airbags deployment in the event of a rollover

KarmaeBay logo Automotive LLC (KarmaeBay logo) has identified a noncompliance with a Federal Motor Vehicle Safety Standard with respect to side-curtain airbag deployment in the event of a rollover.  Specifically, FMVSS/CMVSS 226 requires that vehicles employ ejection mitigation countermeasures. If a side-curtain airbag is the chosen countermeasure in the event of a rollover, the vehicle must have a rollover sensor system to deploy the countermeasure, along with a readiness indicator and a description of the system in the vehicle’s owner manual or other written information provided to the consumer.  Affected MY 2018 KarmaeBay logo Revero vehicles do not meet these requirements because, although employing a side-curtain airbag for ejection mitigation, the rollover sensor system is not enabled.  Thus, the vehicles operate without a system to monitor the readiness of and deploy the countermeasure or a telltale to indicate faults with the system in the event of a rollover.  MY 2018 KarmaeBay logo Revero owner manuals also lack a description of the system or telltale.

Without an enabled rollover sensor, the vehicle will not be able to detect the rollover condition, and thus would not trigger the side-curtain airbag countermeasure, thus increasing the risk of injury to vehicle occupants.

As a result, KarmaeBay logo is conducting a Voluntary Non-Compliance Recall Campaign effective April, 11, 2019 on MY 2018 KarmaeBay logo Revero vehicles manufactured on or after September 1, 2017 (U.S.A) and on or after September 1, 2018 (Canada). 

The current proposed remedy is to replace the existing Airbag Control Unit (ACU) with a rollover enabled ACU. The remedy will also include the addition of an indicator to monitor the readiness of this system, as well as an update of the owner manual or the provision of written information describing the readiness indicator, the systems it monitors, the location and purpose of the telltale, and what action to take should the telltale illuminate. KarmaeBay logo currently estimates that the remedy will be available in July 2019. 

 

On or before April 30, 2019, vehicle owners will be notified with an interim notification recall letter. The interim recall letter will state that until a remedy is made available, KarmaeBay logo recommends that all vehicle occupants fasten their safety belts before driving and keep them fastened for the duration of their travel.

After the remedy is made available to dealers, a second notification letter will be sent to the owners asking them to bring their vehicles to dealers for the remedy to be performed.

 

IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS           

New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.  

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.

 

If you have any questions or require additional assistance, please contact KarmaeBay logo Warranty. As always, any press inquiries should be directed to KarmaeBay logo Public Relations.

 

KarmaeBay logo Aftersales Department


IMPORTANT SAFETY RECALL

<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>

 

This notice applies to your vehicle: <VIN> 

NHTSA Campaign Number: 19V-296

Subject: Non-Compliance Recall Campaign RC-19-84-01 – Side-curtain Airbags deployment in the event of a Rollover (Certain 2018 Model Year KarmaeBay logo Revero)

 

Dear KarmaeBay logo Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety

Act. KarmaeBay logo Automotive LLC (KarmaeBay logo) has decided that certain 2018 model year KarmaeBay logo Revero vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 226, “Ejection Mitigation.” Our records show that you are the owner of a vehicle affected by this action.

 

What is the issue? 

In the course of routine testing, it was determined that the rollover sensor in certain 2018 MY KarmaeBay logo Revero vehicles had not been enabled and as a result will not detect a rollover condition, and therefore may not deploy the side-curtain airbag as intended.  If the air bags do not deploy properly in a crash, it can increase the risk of injury. KarmaeBay logo also determined related non-compliances with respect to the readiness indicator light and owner manual/consumer information requirements.

 

What will we do? 

The Airbag Control Unit, which contains the rollover sensor and readiness indicator sensor, will be replaced for free.  KarmaeBay logo will also provide an update of the owner manual or other supplemental written information describing the readiness indicator, the systems it monitors, the location and purpose of the instrument cluster warning light, and what action to take should the warning light illuminate.  KarmaeBay logo currently anticipates that these remedies will be available in July 2019.  Once available, the process of replacing the Airbag Control Unit will take approximately two (2) hours.

 

What should you do?

As always, KarmaeBay logo recommends that all vehicle occupants fasten their safety belts before driving and keep them fastened for the duration of the travel.

Please contact your KarmaeBay logo authorized service provider without delay to schedule this recall repair.  For your convenience, you can also visit www.karmaautomotive.com and click on the “Locator” link to locate a dealer near you and schedule this service.

 

Lease vehicles and address changes 

If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.

 

Can we assist you further? 

If your KarmaeBay logo authorized service provider fails to assist you in any way, please contact KarmaeBay logo Client Services by calling Toll Free at 1-855-288-6109 from 8 AM to 5 PM Pacific Time, Monday through Friday or via email at [email protected]

 

Checking your vehicle for open Recalls and Service Campaigns 

To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.karmaautomotive.com/campaigns and enter your Vehicle Identification Number (VIN). If you are still unable to have the repair performed without charge, or within a reasonable amount of time, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the tollfree Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

 

We apologize for any inconvenience this matter may cause; however, we are taking this action to help ensure your safety and continued satisfaction with your vehicle.

 

Sincerely,

 

KarmaeBay logo Client Services



1 Affected Product

Vehicle

KARMAREVERO2018

 


11 Associated Documents

Remedy Instructions and TSB

RCRIT-19V296-1889.pdf 6331.649KB

 


Miscellaneous Document – MANDATORY STOP SALE AND DELIVERY RECALL CAMPAIGN RC-19-84-01

RMISC-19V296-9551.pdf 252.307KB

 


Manufacturer Notices(to Dealers,etc) – Notification of Noncompliance Recall Campaign RC-19-84-01 – Side-curtain airbags deployment in the event of a rollover

RCMN-19V296-6272.pdf 263.121KB

 


Recall 573 Report – AMENDMENT 1

RCLRPT-19V296-6848.PDF 216.805KB

 


Recall Acknowledgement

RCAK-19V296-2380.pdf 286.235KB

 


Recall 573 Report – AMENDMENT 2

RCLRPT-19V296-8349.PDF 217.064KB

 


Non-Compliance Notice 573 Report/FMVSS 226

RCLRPT-19V296-6873.PDF 216.757KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V296-9024.pdf 283.114KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-19V296-2876.pdf 283.262KB

 


Recall Quarterly Report #2, 2019-4

RCLQRT-19V296-1047.PDF 211.244KB

 


Recall Quarterly Report #1, 2019-3

RCLQRT-19V296-1691.PDF 211.147KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V296&docType=RCL

 


NHTSA ID Number: 10161631

Manufacturer Communication Number: RC-19-84-01

Summary

This document highlights the removal of the Airbag Control Unit (ACU) Assembly and installation of the new provided part.


RC-19-84-01
DATE: June 2019
Released- June 2019

https://www.nhtsa.gov/recalls?nhtsaId=10161631
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161631-0001.pdf

 


 

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