March 25, 2019 NHTSA CAMPAIGN NUMBER: 19V230000
Back Up Camera Display Image may be Reversed
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 19V230
Manufacturer Kovatch Mobile Equipment Corp.
Components BACK OVER PREVENTION
Potential Number of Units Affected 4
Summary
Kovatch Mobile Equipment Corp. (KME) is recalling certain 2017 KME commercial rescue and 2019 KME commercial tanker vehicles equipped with an ASA Electronics
backup camera display. The display may revert back to the factory default settings, which may cause the camera image to be reversed.
Remedy
KME will notify owners, and dealers will install a harness/relay/capacitor module to prevent the image from reversing. The recall began May 17, 2019. Owners may contact KME customer service at 1-800-235-3928.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
May 17, 2019
Name
Address
City, ST ZIP
IMPORTANT SAFETY RECALL NOTICE: 19V230
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s):
Dear KME Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Why is a recall being conducted?
KME has decided that a defect which relates to motor vehicle safety exists in certain model year 2017-2019 KME Commercial vehicles manufactured from December 2017 through December 2018 equipped with certain Voyager Mirror Monitors.
The supplier of the monitors, ASA Electronics, notified KME that as the Voyager Mirror monitor powers up at a specific time it loads the user defined settings. If the power up sequence is interrupted by a power drop at a precise time, the monitor may not be able to load the user settings and will load the default settings which will reverse the image on the monitor. The user defined setting for image is “NORMAL”. The factory default setting for image is “MIRROR”. The monitor image will stay in “MIRROR” mode until the user selects “NORMAL” in the settings.
Other effects of the factory default settings being loaded is shown below.
- When the unit powers up using the factory default settings, the mirror monitor Auto On will be OFF. The Monitor, if the factory default settings are loaded, has to be manually turned ON instead of coming on by itself.
- When the user manually turns ON the unit, the factory default for volume will be at 50% instead of 0 (user-defined) which allows outside noise.
- At this point the default of the image is inverted or put into Mirror mode (Safety issue).
- This would all happen before the driver puts the vehicle in Drive (if they notice the monitor is actually turned OFF).
Under the factory default setting, the monitor image is a mirror image of the normal image (left and right are reversed). This reversal could influence the driver to make a decision that could lead to a crash.
What are we doing about the problem?
ASA Electronics will work with KME, KME dealers, and vehicle owners to implement a field repair program at no cost to the vehicle owner. ASA Electronics estimates that the repair will take approximately 0.75 hrs.
What should you do?
If you receive this notification, please contact your KME Dealer or KME Customer Service at (570) 6695230 to schedule an appointment to have your vehicle(s) remedied.
INCLUDED WITH THIS LETTER IS AN OWNER RESPONSE CARD TO BE FILLED OUT AND RETURNED TO KME. Please have your Truck VIN or GSO available. After the repair has been completed, please fill in the appropriate information on the enclosed Owner Response Postcard, sign it, and return it to:
Mail: KME, One Industrial Complex, Nesquehoning, PA 18240
E-mail: [email protected]
Fax: (570) 669-5182
What if you no longer own this vehicle?
If you are not the current owner of the vehicle, please indicate this on the Owner Response Postcard and return the card to us.
Federal law requires any lessor who receives a notification of a safety related defect or noncompliance pertaining to any leased motor vehicle shall send the notice to the lessee within 10 days. If you are no longer the owner of this vehicle, please provide us with any contact information so we may contact the new owner.
If you have already paid to have your vehicle repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement of components. To learn more about what you need to do to obtain reimbursement, contact our customer service department.
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.
Sincerely,
KME, Inc
April 30, 2019
SAFETY RECALL NOTICE: 19V230
TO: Affected KME Dealers
KME has decided that a defect which relates to motor vehicle safety exists in certain model year
2017-2019 KME commercial vehicles manufactured from December 2017 through December 2018 equipped with certain Voyager Mirror Monitors.
The supplier of the monitors, ASA Electronics, notified KME that as the Voyager Mirror monitor powers up at a specific time it loads the user defined settings. If the power up sequence is interrupted by a power drop at a precise time, the monitor may not be able to load the user settings and will load the default settings which will reverse the image on the monitor. The user defined setting for image is “NORMAL”. The factory default setting for image is “MIRROR”. The monitor image will stay in “MIRROR” mode until the user selects “NORMAL” in the settings.
Other effects of the factory default settings being loaded is shown below.
- When the unit powers up using the factory default settings, the mirror monitor Auto On will be OFF. The Monitor, if the factory default settings are loaded, has to be manually turned ON instead of coming on by itself.
- When the user manually turns ON the unit, the factory default for volume will be at 50% instead of 0 (user-defined) which allows outside noise.
- At this point the default of the image is inverted or put into Mirror mode (Safety issue).
- This would all happen before the driver puts the vehicle in Drive (if they notice the monitor is actually turned OFF).
Under the factory default setting, the monitor image is a mirror image of the normal image (left and right are reversed). This reversal could influence the driver to make a decision that could lead to a crash.
Owners will be notified by mail about the recall and will be instructed to contact their KME Dealer or KME to have their vehicle remedied. ASA Electronics will work with KME, KME dealers, and vehicle owners to implement a field repair program at no cost to the vehicle owner. ASA Electronics estimates that the repair will take approximately 0.75 hrs.
Please be reminded that it is a violation of Federal law for you deliver a new motor vehicle or any new or used item of motor vehicle equipment covered by this notification until this defect has been remedied. Substantial civil penalties apply to violations of this law.
Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact KME Customer Service at (570) 669-5230.
Sincerely,
KME, Inc.
2 Affected Products
Vehicles
| KME | COMMERCIAL RESCUE | 2017 |
| KME | COMMERCIAL TANKER | 2019 |
7 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-19V230-4716.PDF 216.284KB
Manufacturer Notices(to Dealers,etc)
ISSUED Owner Notification Letter(Part 577)
RCONL-19V230-8106.pdf 146.513KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V230-6599.PDF 211.137KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V230-4373.PDF 211.239KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V230-1756.PDF 211.323KB
Latest Recalls Documents
- 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
- 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
- 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
- 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
- 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
- Easy to Install: The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect the camera and monitor through the 4-pin video power cable made of 3.0MM pure copper that comes with the camera. ② Then plug the backup camera system into the cigarette lighter, manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing
- Stable Signal Transmission: The LeeKooLuu backup camera is superior in signal stability compared to other backup camera kit. It will automatically minimize energy loss during transmission, not only will there be no signal delays, interference, fluctuations or intermittent problems, but also realize the transmission of real-time data, providing you with clear picture and works great HD 1080P color images at all times, to ensure safer driving
- All-Weather Defender: The backup camera for truck housing is made of ABS-TC material and utilizes the latest nano-coating sealing technology with IP69 level waterproof performance, which is able to work reliably and perfectly to provide a crystal clear picture in extreme environments from -22°F to 176°F. It is like a brave guardian, not eroded by any water or fine particles, tenaciously resisting the baptism of wind/rain/dust/high and low temperatures, enhancing the safety index and service life
- Ultra HD Picture: This back up cameras integrate advanced optical anti-shake technology and the high-performance SC1346 color image sensor chip to counteract vibrations and eliminate motion blur on uneven roads. The intelligent stabilization ensures a great picture and very clear video in real time, so you can easily spot obstacles, pedestrians, and parking lines even on bumpy terrain. With this reliable rearview feed, reversing becomes safer and more precise, giving you peace of mind every time
- Adjustable Monitor, Easy to See: The backup camera with monitor is universally compatible with most vehicles, including cars, trucks, trailers, vans, SUVs, campers, and more. It effectively eliminates blind spots on your vehicle, enhancing safety. Additionally, you can adjust various settings such as brightness, contrast, and image flip to optimize the viewing experience for different lighting conditions and personal preferences
- 1 MINUTE MAGNETIC QUICK INSTALL: This backup camera for truck features a base with 6 powerful magnets made from "3rd generation rare earth permanent NdFeB magnets." It remains functional in extreme conditions, withstanding temperatures as low as -452°F and as high as 1166°F without demagnetizing or falling off. The wireless backup camera base is coated with a soft rubber layer, offering excellent wear resistance while protecting your vehicle's paintwork without compromising the magnetic strength
- SCREEN RESOLUTION & HD NIGHT VISION: Pemacom's self-developed algorithm can improve the clarity of the backup camera picture by about 80% compared to the original. The backup camera wireless is also equipped with the most unique CMOS image sensor and 1080P color chip, which can quickly analyze the picture, and also provide clearer picture at night or under low light environment, effectively suppress glare, restore the truest color, reduce safety hazards, and ensure safer driving
- POWERFUL DIGITAL SIGNAL: The back up camera systems for truck features a more powerful digital signal receiver with frequency hopping technology. It supports 2.4GHz WiFi transmission, offering enhanced anti-interference and stability, increasing performance by 70%. The image remains clear, without frame drops or delays. The magnetic backup camera's signal transmission distance reaches up to 33 feet, suitable for trucks, pickups, cars, trailers, campers, small RVs, and hitch trailers
- EXTRA LONG 24-HOUR BATTERY LIFE: This portable truck backup camera features a built-in 15,000mAh rechargeable lithium-ion battery with larger capacity. The solar backup camera also includes a 5W solar panel and a 5V-2A TYPE-C charger, ensuring longer battery life when power is low or sunlight is limited. A full 5-hour charge provides up to 24 hours of use, making it ideal for long-distance travel
- POWER-SAVING AUTO SLEEP MODE: When the wireless backup camera for trucks is not in use, you can turn off the monitor via the cigarette lighter or USB plug, and the rear view camera automatically enters energy-saving sleep mode. This feature unnecessary power consumption, extends battery life, and improves both safety and durability—without the need for manual shutdown
- Backup camera with strong waterproof function. It designed with fully sealed glue filling craft, you no need to worry about water, fog or mist inside. Caution: please separately order a suitable harness to complete installation if connect it to a factory radio/screen
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and horizontal 135 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple
- Reverse camera housing is metal,small size and OEM style design(OEM look). Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting)
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great low light performance (low illumination level: 0.01Lux)
- Customer satisfaction is our top priority. NATIKA offer 24 months replacement warranty,7 days-24 hours professional customer service and technical support
- ►【Easy Installation in 8 Mins】The waterproof camera and HD monitor are powered by one power supply, No need to power the camera and monitor separately, just connect the monitor to a cigarette lighter adapter/Acc/fuse etc, then wire the camera and monitor. Plug and Play - Much less installation effort than wireless rear camera systems.
- ►【Wired Back up Camera, Stable Signal Transmission】The wired reversing camera kit has more stable transmission and will not lose signal at any time. If your wireless backup camera is always intermittent and delayed, a wired camera is a reliable companion for every drive. The rv backup camera connects directly to the monitor via a 66ft cable and is widely used on trailer, truck, tractor, bus, rv, van, suv and more.
- ►【Clear Night Vision & 150° Non-fisheye distortion camera】True IR night vision greatly enhances the image, and the back up camera works even with minimal light around, allowing you to identify objects in the dark. 150 Degree Wide Viewing Angle - Non-fisheye distortion camera, great for lane changing and nighttime backing up and parking in narrow alleys.
- ►【7 inch IPS HD Monitor & Anti-Glare Sunshade】The 7" IPS display offers clearer and more vibrant color images, along with a wider viewing angle that maintains image consistency from various directions. Compare other screens, it reduces glare and flicker during long drives, making it easier on the eyes. Additionally, the backup camera for truck includes a sunshade for improved visibility in strong sunlight.
- ►【"Real Neck Saver" with Parking Guidelines and Image Flip】Reliable parking lines and image flip for fast and perfect reversing without having to turn around all the time, no more neck pain. Even if you sometimes have trouble figuring out the steering, just switch to the "mirror" view on the monitor, making you at ease when reversing.
This product presentation was made with AAWP plugin.