190318REV – Battery Terminals may Short Against Metal Straps – 2019 Fleetwood Flair & Holiday Rambler Admiral Motorhomes

March 22, 2019 NHTSA CAMPAIGN NUMBER: 19V224000

Battery Terminals may Short Against Metal Straps

A battery short circuit may increase the risk of a fire.

 

NHTSA Campaign Number: 19V224

Manufacturer REV Recreation Group

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 53

 

Summary

REV Recreation Group (REV) is recalling certain 2019 Fleetwood Flair and Holiday Rambler Admiral motorhomes. The metal battery hold down straps or their mounting brackets may contact the terminals for the auxiliary batteries, possibly resulting in a short circuit.

 

Remedy

REV will notify owners, and dealers will rework the motorhomes to prevent the auxiliary batteries from shorting against the battery hold down straps and strap mounting brackets, free of charge. The recall began May 8, 2019. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 190318REV.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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RECALL BULLETIN:

190318REV

 

YEAR(S) AFFECTED:

2019

 

PRODUCT(S) AFFECTED:

Fleetwood Flair manufactured 1/31/2019 through 2/28/2019

Holiday Rambler Admiral  manufactured 1/30/2019 through 2/28/2019

 

MODEL(S) AFFECTED:

All (See unit list)

 

SUBJECT:

Inspection / Correction of Battery Hold-Down Straps and Strap Mounting Hardware

 

KEYWORDS:

Battery, hold down, straps

 

ISSUE DATE:

May 2019

 

The purpose of this Recall Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect the auxiliary battery compartment for improperly oriented battery hold down straps and/or possible contact between the battery terminal(s) and the metal battery hold down strap hook or hold down bracket(s). If either of these conditions are discovered, the dealer will need to reorient the battery hold down straps and hold down brackets to the locations as described in this publication. A list of the affected motorhomes appears at the end of this Bulletin.

 

CONDITION:

On motorhomes affected by this recall, the auxiliary batteries, located inside the entry step compartment, were installed with hold-down straps attached with mounting brackets; both the straps and the mounting brackets have metal components and were mounted in a manner that could allow the batteries to make contact between the battery terminals and the hold-down straps and/or their mounting brackets.

If the metal on the battery hold-down strap or the metal hold-down strap mounting bracket contacts the battery terminal, erratic electrical issues, smoke, or fi re could result, posing the risk of property damage, personal injury or death.

 

INSTRUCTIONS:

Dealers are required to call REV Technical Support before beginning any work and after the unit is in their bay. Prior authorization is required to be submitted. Failure to follow these instructions could result in a denied claim. Fleetwood Dealer Technical Support: (800) 816-9825 Holiday Rambler Dealer Technical Support: (877) 332-9239 READ THIS ENTIRE BULLETIN CAREFULLY BEFORE PROCEEDING AND FOLLOW ALL SAFETY PRECAUTIONS. Review the list of affected units at the end of this bulletin to ensure the motorhome you are inspecting is part of this campaign. Take a copy of this bulletin with you when servicing the unit.  PHOTOS WILL BE REQUIRED FOR THE FOLLOWING PROCEDURES. READ PHOTO REQUIREMENTS CAREFULLY. INSUFFICIENT PHOTO DOCUMENTATION MAY RESULT IN CLAIM DENIAL If there are any questions after reviewing the entire procedure, contact REV Dealer Technical Support.

 

INSPECTION:

1. Park the motor home on a paved, level surface. Place the transmission into PARK and engage the parking brake. Retract the entry step.
2. Turn off the ignition and remove the ignition key. Maintain control of the ignition key until all repairs are completed. Attach a notice, “Do Not Use”, to the ignition switch in order to prevent activation of the systems.
3. Block wheels to prevent movement.

WARNING

BEFORE BEGINNING INSPECTION: REMOVE JEWELRY BEFORE WORKING NEAR ELECTRICAL WIRES. UNPLUG THE MOTOR HOME FROM SHORE POWER. TURN OFF THE GENERATOR, DISABLE THE AUTO-GEN START SYSTEM (IF EQUIPPED), AND TURN OFF THE INVERTER/CHARGER. TURN OFF THE AUXILIARY BATTERY DISCONNECT. BATTERIES CONTAIN EXPLOSIVE GASES; USE EXTREME CARE WHEN WORKING NEAR BATTERIES. DO NOT SMOKE OR HAVE OPEN FLAMES. AVOID CREATING SPARKS AROUND WET CELL BATTERIES.

 

4. With the entry step retracted and auxiliary battery disconnect off, open the entry door. Access the auxiliary battery compartment by removing the (2) screws from the cover on the lower step with a wide, fl at blade screwdriver. Set the screws aside for later reinstallation.
5. Inspect the battery compartment area for the battery hold down strap orientation. Refer to Figure 1 for a terminology key, and to the photos in Figures 2-4 on Page 3 as examples of both battery hold down strap scenarios.
   • If the battery hold down straps are oriented from the front of the coach towards the rear of the coach, take several clear photos of the battery compartment area and reinstall the lower step cover. Submit a claim with 6079-11, for Inspected/Not-Defective.
   • If the batteries have hold down straps oriented towards the exterior of the coach, proceed to Step #6 to continue the inspection.
6. Inspect the batteries, wiring and mounting hardware for any signs of arcing or damage. If no damage is found, please proceed to Step #7.

PHOTO REQUIREMENTS

• If no damage is found, take clear photos of the batteries, terminals and wiring and submit to REV Dealer Technical Support when submitting for authorization.
• If batteries, wiring or mounting hardware show any signs of arcing or damage, take clear photos and contact REV Dealer Technical Support for repair approval and instructions on how to proceed.

 

REPAIR PROCEDURE

Note: The batteries do not have to be removed in order to complete repairs; however, cover the battery terminals prior to beginning work to prevent accidental contact.

7. Locate and release the buckle on both battery hold down straps. Carefully unhook the straps from their mounting brackets and remove them from the battery compartment area. Set the straps aside for later reinstallation.
8. Referencing Figure 5, use a 5/16” hex head driver bit to remove the battery hold-down strap mounting brackets and attachment screws. There are (2) brackets mounted on the interior vertical surface of the compartment and (2) brackets mounted on the bottom surface of the compartment. Set aside all of the brackets and screws for later reinstallation.
9. Referencing Figures 6-9, begin reinstallation of the battery strap mounting brackets using the components previously removed in Step #8. You will need a 12” extension and a 5/16” hex head bit to reinstall the mounting brackets.

a. Slide both batteries all the way to the front of the compartment and install Bracket “1” on the bottom surface of the compartment at the location shown on the diagram in Figure 6. Reference also the photo in Figure 7.

b. Slide both batteries towards to the rear of the compartment until they are up against Bracket “1” and install Bracket “4” on the bottom surface of the compartment at the location shown on the diagram in Figure 6. Reference also the photo in Figure 8.

c. Leaving the rear battery against Bracket “1”, slide the front battery forward until it is against Bracket “4”.

d. With the batteries separated, install Bracket “2” and Bracket “3“ on the bottom surface of the compartment at the location shown on the diagram in Figure 6. Reference also the photo in Figure 9.

10. Using the original battery hold down straps removed in Step #7, follow the instructions below to ensure there is no contact between the battery hold down straps and the battery post(s). Refer to Figure 10 for strap component descriptions and to Figure 11 for a photo of a completed repair.

a. Remove and set aside the male portion of the buckle from the longer section of both straps.

b. Starting with the rear battery, feed the longer section of one strap through both battery lift hooks for the rear battery, making sure that the metal hook on the battery strap is near Bracket “1”. Attach the metal hook of the mounting strap to Bracket “1”.

c. Reinstall the male portion of the buckle onto the strap and connect it to the female portion of the buckle, leaving adequate slack in the strap for connection of the components. Attach the metal hook to Bracket “2”.

d. Pull the adjustable portion of the strap tight so that the rear battery is held securely in place.

e. Moving to the front battery, feed the longer section of strap through both battery lift hooks for the front battery, making sure that the metal hook on the battery strap is near Bracket “4”. Attach the metal hook of the mounting strap to Bracket “4”.

f. Reinstall the male portion of the buckle onto the strap and connect it to the female portion of the buckle, leaving adequate slack in the strap for connection of the components. Attach the metal hook to Bracket “3”.

g. Pull the adjustable portion of the strap tight so that the front battery is held securely in place.

11. Clean up any shavings or debris in the entry step area.
12. Reinstall the lower entry step cover using the screws removed in Step #4.

 

PARTS: 

If any original components are damaged, contact REV Dealer Technical Support at (800) 816-9825 for part ordering information.

 

TOOLS:

Wide, flat blade screwdriver
Power drill
5/16 hex head driver bit
12” driver extension bit
Tape measure
Flashlight
Wheel chocks

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IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL 190318REV
NHTSA # 19V224
May 2019

 

Dear Valued Fleetwood Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle safety exists in certain model year 2019 Fleetwood Flair Class A motorhomes, manufactured January 31, 2019 through February 28, 2019.

 

WHAT IS THE PROBLEM?

On motorhomes affected by this recall, the auxiliary batteries, located inside the entry step compartment, were installed with hold-down straps attached with mounting brackets; both the straps and the mounting brackets have metal components and were mounted in a manner that could allow the batteries to make contact between the battery terminals and the hold-down straps and/or their mounting brackets.

If the metal on the battery hold-down strap or the metal hold-down strap mounting bracket contacts the battery terminal, a fire could result, posing the risk of property damage, personal injury or death.

 

WHAT SHOULD YOU DO?

Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group Inc. dealer.

For assistance locating an authorized REV Recreation Group servicing dealer, please call REV Recreation Group Owner Relations toll-free at:

(800) 509-3417

 

WHAT WILL REV RECREATION GROUP DO?

With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV RV dealers have been supplied with all of the information needed to enable them to inspect, and if necessary, properly secure the auxiliary batteries inside the entry step compartment.

The repair should take approximately one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.

When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.

If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.

If you have paid to have this concern corrected previously, you may be eligible for reimbursement of your cost for that repair. For more information, please contact REV Recreation Group Owner Relations at (800) 509-3417.

For more information regarding this recall, contact:

REV RECREATION GROUP OWNER RELATIONS – RECALL #190318REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417

If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.

For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

If you believe that the dealer and REV Recreation Group Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590

Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov

 

REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.

 

Sincerely,

 

REV RECREATION GROUP INC.

Recall 190318REV
NTHSA 19V224

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IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL 190318REV
NHTSA # 19V224
May 2019

 

Dear Valued Holiday Rambler Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle safety exists in certain model year 2019 Holiday Rambler Admiral Class A motorhomes, manufactured January 30, 2019 through February 28, 2019.

 

WHAT IS THE PROBLEM?

On motorhomes affected by this recall, the auxiliary batteries, located inside the entry step compartment, were installed with hold-down straps attached with mounting brackets; both the straps and the mounting brackets have metal components and were mounted in a manner that could allow the batteries to make contact between the battery terminals and the hold-down straps and/or their mounting brackets. 

If the metal on the battery hold-down strap or the metal hold-down strap mounting bracket contacts the battery terminal, a fire could result, posing the risk of property damage, personal injury or death.

 

WHAT SHOULD YOU DO?

Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group Inc. dealer.

For assistance locating an authorized REV Recreation Group servicing dealer, please call REV Recreation Group Owner Relations toll-free at:

(800) 509-3417

 

WHAT WILL REV RECREATION GROUP DO?

With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV RV dealers have been supplied with all of the information needed to enable them to inspect, and if necessary, properly secure the auxiliary batteries inside the entry step compartment.

The repair should take approximately one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.

When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.

If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.

If you have paid to have this concern corrected previously, you may be eligible for reimbursement of your cost for that repair. For more information, please contact REV Recreation Group Owner Relations at (800) 509-3417.

For more information regarding this recall, contact:

REV RECREATION GROUP OWNER RELATIONS – RECALL #190318REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417

If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.

For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

If you believe that the dealer and REV Recreation Group Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590

Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov

 

REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.

 

Sincerely,

REV RECREATION GROUP INC.

 

Recall 190318REV
NTHSA 19V224

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IMPORTANT RECALL INFORMATION #190318REV

May 2019

 

TO: ALL REV RECREATION GROUP DEALER PRINCIPALS, SERVICE MANAGERS  AND PARTS MANAGERS

SUBJECT: RECALL CAMPAIGN #190318REV

Auxiliary Battery Hold-Down Straps and Strap Mounting Brackets

 

REV Recreation Group Inc. on behalf of its manufacturing center located in Decatur, Indiana, is requesting your assistance in conducting a voluntary recall notification campaign in accordance with the United States National Traffic and Motor Vehicle Safety Act.

REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle safety exists in certain model year 2019 Class A gas motorhomes.

Fleetwood Flair – manufactured 1/31/2019 – 2/28/2019
Holiday Rambler Admiral – manufactured 1/30/2019 – 2/28/2019

We are notifying the owners of the affected units in order to correct the problem. Copies of the letters sent to owners of record are attached for your information.

 

WHAT IS THE PROBLEM?

On motorhomes affected by this recall, the auxiliary batteries, located inside the entry step compartment, were installed with hold-down straps attached with mounting brackets; both the straps and the mounting brackets have metal components and were mounted in a manner that could allow the batteries to make contact between the battery terminals and the hold-down straps and/or their mounting brackets. 

If the metal on the battery hold-down strap or the metal hold-down strap mounting bracket contacts the battery terminal, a fire could result, posing the risk of property damage, personal injury or death.

 

WHAT SHOULD YOU DO?

Owners of the above mentioned motorhomes have been asked to contact an authorized REV Recreation Group dealer to have the described defect remedied. In the event that you are contacted by a customer, please verify eligibility by referring to the serial number range listed in the attached Recall Service Bulletin 190318REV prior to beginning repairs.

Once repairs have been completed according to Recall Service Bulletin #190318REV, have the customer sign your dealership’s Internal Repair Order. Warranty labor claims are to be submitted electronically to REV Recreation Group. Customers will not be charged for these repairs.

If you have one of these vehicles in your inventory, you will be mailed a Safety Recall Notice for that specific motorhome. REV Recreation Group dealers are required to make repairs to stock units on dealer lots prior to sale or lease. 

Federal Law (Section 154 of the National Highway Traffic and Motor Vehicle Safety Act) of 1966 requires that:  If you have received a notice of recall or failure to comply from REV Recreation Group Inc. or any component manufacturer, you must repair or otherwise correct the defect on vehicles remaining in your inventory according to the notification before selling or leasing the vehicles.  Any vehicle lessor receiving this recall notice must forward a copy of the notice to the lessee within ten days.

 

Please carefully review this entire package with your parts and service staff to familiarize them with the step-by-step procedure and implement the Voluntary Recall Campaign.

Thank you for helping REV Recreation Group with its continuing efforts to maintain customer satisfaction. If you have any questions, please contact your REV Recreation Group Service Center.

 

Sincerely,

REV RECREATION GROUP INC.

 

Attachments: Recall #190318REV US Customer Letters
Recall #190318REV Service Bulletin

           

Dealer Notification Letter
Recall Campaign #190318REV
NHTSA Recall #19V224

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2 Affected Products

Vehicles

FLEETWOOD	FLAIR	2019
HOLIDAY RAMBLER	ADMIRAL	2019

 

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10 Associated Documents

Recall Acknowledgement

RCAK-19V224-2049.pdf 245.797KB

 

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Defect Notice 573 Report

RCLRPT-19V224-5020.PDF 215.198KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V224-5958.pdf 101.538KB

 

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Owner Notification Letter(Part 577)

RCONL-19V224-3697.pdf 120.08KB

 

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Owner Notification Letter(Part 577)

RCONL-19V224-9062.pdf 114.393KB

 

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Remedy Instructions and TSB

RCRIT-19V224-8578.pdf 2055.767KB

 

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V224-0634.PDF 211.325KB

 

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V224-0683.PDF 211.14KB

 

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Renotification Notice

RCRN-19V224-4457.pdf 115.461KB

 

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Renotification Notice

RCRN-19V224-2907.pdf 122.4KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V224&docType=RCL

 

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