March 29, 2019 NHTSA CAMPAIGN NUMBER: 19V257000
WiFiRanger Power Supply May Overheat
An overheated power supply can increase the risk of a fire.
NHTSA Campaign Number: 19V257
Manufacturer Newmar
Corporation
Components EQUIPMENT
Potential Number of Units Affected 476
Summary
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Remedy
Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
14 Affected Products
Vehicles
| NEWMAR | BAY STAR | 2018-2019 |
| NEWMAR | BAY STAR SPORT | 2018 |
| NEWMAR | CANYON STAR | 2018 |
| NEWMAR | DUTCH STAR | 2018 |
| NEWMAR | ESSEX | 2018-2019 |
| NEWMAR | KING AIRE | 2018 |
| NEWMAR | LONDON AIRE | 2018 |
| NEWMAR | MOUNTAIN AIRE | 2018 |
| NEWMAR | NEW AIRE | 2018-2019 |
| NEWMAR | VENTANA | 2018 |
| NEWMAR | VENTANA LE | 2018 |
4 Associated Documents
Recall Acknowledgement
RCAK-19V257-2743.pdf 245.709KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V257-2006.PDF 211.126KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V257-2100.PDF 211.223KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V257-0488.PDF 211.305KB
Latest Recalls Documents
NHTSA ID Number: 10161600
Manufacturer Communication Number: 19V 257
Summary
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the WiFi Ranger option and a specific power supply.
RSB 542
NHTSA #19V 257
Apr. 18, 2019
TC #2019-163 RECALL SERVICE BULLETIN
AFFECTED MODELS
2018 :: Bay Star Sport, Bay Star, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, King Aire.
DESCRIPTION
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the WiFi Ranger option and a specific power supply.
ISSUE
Safety Risk: If the power source overheats, it may increase the risk of injury and/or property damage.
CORRECTIVE ACTION
Newmar will notify owners by mail, instructing them to take the motorhome to a dealer to replace the WiFi Ranger power supply.
UNITS AFFECTED
Refer to the attached population list for specific coach and VIN numbers.
REPAIR PROCEDURE
The remedy consists of replacing the defective power source with a new power supply. Follow the attached instructions to inspect and/or replace the affected power supply.
CUSTOMER ACTION
Contact the Newmar service department at 1-800-731-8300. An associate will assist you in making an appointment to have this repair completed by an authorized Newmar Service Facility.
DEALER ACTION
Contact your Service Account Manager to obtain authorization and order part #143651.
FLAT RATE CODE: 19V 257
LABOR TIME: .3 hr. for inspection and replacement.
NOTE
Some coaches may already have the new power supply installed. Please verify the coach contains the affected power supply prior to calling for authorization and parts.
IMPORTANT: Please read this bulletin in its entirety prior to beginning any diagnosis or repairs.
RSB 542
Apr. 18, 2019
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