Loss of Hydraulic Steering Assist – Reyco – Fire Truck Independent Front Suspension

July 17, 2019 NHTSA CAMPAIGN NUMBER: 19E045000

Loss of Hydraulic Steering Assist

A loss of hydraulic steering assist can increase the risk of a crash.

 

NHTSA Campaign Number: 19E045

Manufacturer Reyco Granning

Components SUSPENSION

Potential Number of Units Affected 426

 

Summary

Reyco Granning (Reyco) is recalling certain Fire Truck Independent Front Suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

 

Remedy

Reyco will notify manufacturers, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began July 18, 2019. Owners may contact Reyco customer service at 1-765-543-5815.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Technical Service Bulletin 19 002
Spartan Motors
Date: 07/17/2019
REV: OR

 

Subject: Upper Shock Mounting Hardware

Condition: The upper shock mounting hardware may come loose over time due improper joint clamp load.

Applies To:    Fire Truck  IFS 20k and 24k Models

Mfg Date Range:  October 31^st  2014 to July 1^st 2019.

Vocation: Fire Apparatus

Purpose:  To provide instruction for inspection and repair of the effected joint.

 

Please Read the Entire Tech Tip Before Proceeding With Any Work.  Follow industry standards regarding safety equipment and procedures.

 

Inspection and Repair should be conducted immediately.

 

Tools Needed:

1. 5/8” hex (Allen) drive socket. Example Snap-On item # SA20E
2. ½” or ¾” drive torque wrench – 250 ft-lbs capable
3. ½” or ¾” breaker bar
4. ½” drive, 12” long extension
5. 1 1/16” box end wrench or similar torque drive adaptor for a socket.

 

Parts:     Kit #K715180 that includes the following:

(2) 714189-01 – Long Spacers
(2) 714190-01 – Short Spacers
(2) 715176-01 – Socket head bolts
(2) 710356-01 – Ny-lock nuts

Also include in the above kit are shims to address any variations in the width of cradle pocket (reference Step 2 and 5 below).

(2) 714198-01 – 0.020” Shim
(2) 714199-01 – 0.032” Shim
(2) 714200-01 – 0.062” Shim
(3) 714201-01 – 0.125” Shim
(1) 715181-01 – “Go-No Go” Gage for use in Step 2.

 

Replacement: 

1. Remove and discard upper shock absorber eyelet hardware (nut, bolt, and spacers).
2. Use the 715181-01 “Go-No Go” Gage to check the width of the pocket near the bolt holes.
   1. If the gage slips into the pocket, then the pocket is too wide and a shim will be needed to close the gap.
   2. If needed, add shims between one of the spacers and the pocket inside face during reassembly such that the gap between the spacer and the pocket wall is minimized. Use one of the 0.062 shims (#714200-01) if necessary to check that the gap is less than 0.062” (Placing the shims against either the front or rear mount is acceptable).
3. Install new hardware including spacers and shims from kit #K715180 as shown below.
   1. Note: One 714201-01 shims must be installed under the head of each     715176-01 Bolt.
   2. Assembly tip: Insert bolt through the rear tab enough to hang needed shims and short spacer, place shock in position, advance bolt to engage shock, position long spacer, push bolt through front tab, and install nut.

4. Using a socket extension thru the access holes in the cradle, torque the head of the bolt to between 245 and 260 ft-lbs while holding the nut with a wrench.
5. Repeat Steps 1 through 4 on the opposite side.

 

Labor Allowance: 0.7 hr not to exceed $85.00.

Note: To further assist our customers, if three (3) or more trucks are in close proximity, please contact Reyco Granning Warranty at (417) 466-1015 or email [email protected]  to arrange for a Reyco Granning Field Service Representative to conduct the repair.

 

For coverage please supply the following info with warranty claim and submit to chassis manufacturer.

1. Suspension serial number, located on tag at front of suspension
2. In Service Date
3. Inspection/repair date
4. Vehicle mileage

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IMPORTANT SAFETY RECALL NOTICE

 

7/18/2019
Mr. Wesley Chestnut
Manager, Product Safety and Compliance
Spartan Motors, Inc
1541 Reynolds Rd
Charlotte, MI 48813

 

Subject:  Potential for loose upper shock mount on Fire Truck Independent Front Suspensions

Reyco Granning LLC has decided that a defect which relates to motor vehicle safety exists in Fire Truck Independent Front Suspension (FT IFS) modules manufactured by Reyco Granning from December 01, 2014 to July 01, 2019.

 

What is the issue?

Reyco Granning has learned that FT IFS modules manufactured during the affected timeframe could have loose upper shock joints.  If loose upper shock joints are not detected, they may eventually separate from their mating part, which could result in collateral damage including loss of steering assist. Reyco Granning has notified NHTSA of this condition.  This recall notice applies to FT IFS modules which have been identified as being purchased from Reyco Granning by your company within the timeframe listed above.  A list of the serial numbers of FT IFS modules manufactured within the affected timeframe and sold by Reyco Granning to your company is attached as Exhibit A in the individual OEM letter of notification.

 

What are we asking your company to do?

Reyco Granning recommends that impacted OEMs conduct their own safety-related defect determination with respect to the vehicles in which the affected FT IFS units were installed, and that the impacted OEM file its own defect information report with NHTSA under 49 CFR Sections 573.3(f) and 573.6.

We also recommend that impacted OEMs conduct a recall of the vehicles in which it installed affected FT IFS units, so that they can have the hardware in the upper shock pocket replaced.   Inspection and repair procedures are described in the attached Service Bulletin.

 

What will we do?

Reyco Granning will support the inspection and repair effort as set forth in the attached Service Bulletin, and is ready to begin that support immediately.  Please review the Service Bulletin attached to this letter, which addresses:

• Proper Correction Method
• Authorized Labor Allocation
• Inspection Tools Required
• Repair Tools Required
• Inspection and Repair Instructions

As you are aware, it is a violation of Federal law to deliver any of the FT IFS modules covered by this recall notice, or vehicles incorporating such modules, under a sale or lease until the identified defect is remedied.

Thank you for your prompt attention regarding this important matter.  Please contact me at (417) 461-4762 with any questions or concerns.

 

Sincerely,
Will Seeger
VP Sales

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1 Affected Product

Equipment

BRAND	PART NO.	PRODUCTION DATES
REYCO GRANNING	FRONT SUSPENSION	12/01/2014 – 07/01/2019

 

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16 Associated Documents

Recall Quarterly Report #3, 2020-1

RCLQRT-19E045-8567.PDF 211.3KB

 

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Defect Notice 573 Report

RCLRPT-19E045-4757.PDF 215.277KB

 

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Recall 573 Report- Amendment 1

RCLRPT-19E045-3609.PDF 215.741KB

 

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Recall Acknowledgement

RCAK-19E045-1131.pdf 318.37KB

 

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Recall 573 Report – Amendment 2

RCLRPT-19E045-5459.PDF 215.732KB

 

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Remedy Instructions and TSB

RCRIT-19E045-4008.pdf 198.362KB

 

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Remedy Instructions and TSB

RCRIT-19E045-9442.pdf 198.139KB

 

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ISSUED Owner Notification Letter(Part 577)- RCMN-19E045

RCONL-19E045-3316.pdf 126.259KB

 

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Recall 573 Report – Amendment 4

RCLRPT-19E045-3085.PDF 215.887KB

 

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Recall Quarterly Report #4, 2020-2

RCLQRT-19E045-8359.PDF 211.401KB

 

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Recall 573 Report-Amendment 3

RCLRPT-19E045-4524.PDF 215.883KB

 

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Recall Quarterly Report #2, 2019-4

RCLQRT-19E045-3387.PDF 211.216KB

 

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Manufacturer Notice

RIONL-19E045-6665.pdf 114.199KB

 

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Recall Quarterly Report #1, 2019-3

RCLQRT-19E045-2480.PDF 211.118KB

 

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Recall Quarterly Report #5, 2020-3

RCLQRT-19E045-9802.PDF 211.51KB

 

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Recall Quarterly Report #6, 2020-4

RCLQRT-19E045-0518.PDF 211.601KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E045&docType=RCL

 

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