Vac-Tron

Missing Exterior Lighting & Reflective Markings – 2016-2020 Vac-Tron LPSDT Trailers

by

January 31, 2020 NHTSA CAMPAIGN NUMBER: 20V059000

Missing Exterior Lighting & Reflective Markings

The lack of exterior lighting and reflective markings may reduce the vehicle’s visibility to other drivers on the road, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V059

Manufacturer Vac-Tron Equipment, LLC

Components EXTERIOR LIGHTING

Potential Number of Units Affected 1,822

 

Summary

Vac-Tron Equipment, LLC, (Vac-Tron) is recalling certain 2016-2020 LPSDT trailers. These vehicles may be missing various exterior lighting and reflective markings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”

 

Remedy

Vac-Tron will notify owners and dealers will relocate the vehicle lights, and add reflectors and conspicuity tape, free of charge. The recall began March 31, 2020. Owners may contact Vac-Tron customer service at 1-352-782-2222.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Revision: This Bulletin/Kit is being revised to remove certain machines which have a different heavy-duty trailer configuration. Owner letters were not mailed to the owners of the removed machines. Owners of machines included in this campaign will be mailed the owner letters on March 31, 2020.

 

FIELD CAMPAIGN   

SERVICE BULLETIN # SVV2020-005 Rev. 1

DATE: 31 March 2020

 

Subject:

Light Relocation, Reflector and Conspicuity Tape Installation Kit (VVK00-0004)

 

Background:

INADEQUATE LIGHTING, REFLECTORS AND CONSPICUTITY TAPE

The lighting, side and rear reflectors and conspicuity tape do not meet US or Canada Federal Motor Vehicle Safety Standard (FMVSS/CMVSS) governmental regulation 108 for the United States, Canada and Mexico.

 

DEATH OR SERIOUS INJURY POSSIBLE

When towing or parking the vacuum excavator on public roadways, a crash may occur resulting in death or serious injury resulting from a driver(s) of other vehicle(s) not seeing the vacuum excavator at night or during limited sunlight and strike the vacuum excavator. To reduce the potential of this occurring, vehicle lights will be relocated, additional reflectors and conspicuity tape are being added.  Property or equipment damage may also occur.

Revision: This Bulletin/Kit is being revised to remove certain machines which have a different heavy-duty trailer configuration. Owner letters were not mailed to the owners of the removed machines. Owners of machines included in this campaign will be mailed the owner letters on March 31, 2020.

 

Solution:

IMMEDIATE MACHINE MODIFICATIONS REQUIRED

VVK00-0004 has been created to provide the necessary parts and instructions to relocate vehicle lights, add reflectors and conspicuity tape. This kit must be installed as soon as possible.

Please be reminded that it is a violation of Federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law.

 

DEALER PARTICIPATION REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS

  1. Reports will be emailed during the week of March 17, 2020, to dealerships shown in our records which have units in their territory affected by this Alert. Please review the report for accuracy, including owner and/or address changes.

If the information contained in the report is NOT correct, please notify the Product Safety Department on or before March 16, 2020 at:

Telephone: 641-621-7060
Fax: 641-621-7739
Email:  productsafety@vermeereBay logo.com

 

  1. Dealerships Order Kits by calling Vac-Tron at 888-822-8766.

Each dealership should determine the quantity of Kits to order initially depending upon the number of units that may be available for immediate upgrade. Do not order more Kits than needed for immediate installation.

 

  1. Contact your affected customer(s) to schedule a mutually acceptable time to upgrade their machine. Note: Letters will be sent to the customer(s) on or about March 31, 2020. Also refer to Owner Notification section below.

 

If you have any questions concerning the installation of VVK00-0004, please contact the Vac-Tron Service Department.

 

REIMBURSEMENT

Upon completion of each Kit installation, a campaign Warranty Claim must be submitted to the VermeereBay logo Corporate Warranty Department for reimbursement of the parts cost and labor installation of the Kit.

This kit will reimburse 3.0 hours of labor.

Note: Future notices to dealers and owners are dependent upon the receipt of Warranty Claim.

 

OWNER NOTIFICATION

Sample Letter: Included at the end of this Bulletin is a sample letter which will be sent by VermeereBay logo Corporation on behalf of Vac-Tron directly to the Owners on or about March 31, 2020, via USPS certified/registered mail. The owner letter will be translated into the following languages:

  • French
  • Spanish

All translated owner notices will also include English owner notification.

This owner notification/letter instructs the owner to contact their local dealership to arrange for a time to have the Kit installed. After receiving VVK00-0004 from the Vac-Tron Parts Center, you must contact your affected customer(s) immediately and schedule a mutually acceptable time to upgrade their machine.

We regret any inconvenience these corrective measures may cause you. This required work is for safety of the crew, the towing vehicle driver and occupants as well as other traveling on public roadways. We hope you agree the safety benefits surpass the inconvenience.

 

PRODUCT SAFETY DEPARTMENT

Attachment:

VVK00-0004 Kit Instructions

IMPORTANT SAFETY RECALL

First Notice

Light Relocation, Reflector and Conspicuity Tape Installation Kit (VVK00-0004)

 

Model: «Model»
This notice applies to your vehicle,
Serial No: «VIN»

 

March 31, 2020

VIA USPS CERTIFIED/REGISTERED MAIL

 

Dear «MODEL» Owner:

This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act.

Vac-Tron Equipment LLC has decided that a defect, that relates to motor vehicle safety, exists in certain model year 2016 – 2020 Vac-Tron «MODEL» vacuum excavator trailer.

 

INADEQUATE LIGHTING, REFLECTORS AND CONSPICUTITY TAPE

The lighting, side and rear reflectors and conspicuity tape do not meet US or Canada Federal Motor Vehicle Safety Standard (FMVSS/CMVSS) governmental regulation 108 for the United States, Canada and Mexico.

 

DEATH OR SERIOUS INJURY POSSIBLE

When towing or parking the vacuum excavator on public roadways, a crash may occur resulting in death or serious injury resulting from a driver(s) of other vehicle(s) not seeing the vacuum excavator at night or during limited sunlight and strike the vacuum excavator. To reduce the potential of this occurring, vehicle lights will be relocated, additional reflectors and conspicuity tape are being added.  Property or equipment damage may also occur.

 

IMMEDIATE MACHINE MODIFICATIONS REQUIRED

VVK00-0004 has been created to provide the necessary parts and instructions to relocate vehicle lights, add reflectors and conspicuity tape. This kit must be installed as soon as possible.

 

Please contact your authorized, independent VermeereBay logo dealer immediately to arrange a mutually acceptable time and location to install VVK00-0004 at no cost to you for labor or materials. The installation of this kit is estimated at 3.0 hours of labor.  If the VermeereBay logo dealer travels to the unit to install the kit, costs may be incurred by the owner. You must have your machine upgraded for these safety features.

 

Contact your local VermeereBay logo Dealer:

«Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»

Telephone:

«Serv_Dealer_Phone»

 

According to our records, you currently own a VermeereBay logo «MODEL» vacuum excavator trailer. The Model and Serial Number of the «MODEL» is shown at the top right of this letter.  If you no longer own this unit, please notify the VermeereBay logo Corporation Product Safety Department at:

Toll Free:  800-829-0051, extension 7060
Telephone:  641-621-7060
E-mail:  productsafety@vermeereBay logo.com

If possible, please provide the name and address of the new owner.

We regret any inconvenience these corrective measures may cause you. This required work is for safety of the crew, the towing vehicle driver and occupants as well as other traveling on public roadways. We hope you agree the safety benefits surpass the inconvenience.

 

Very truly yours,

VAC-TRON EQUIPMENT LLC

 

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days.

If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time, contact VermeereBay logo Product Safety by email at productsafety@vermeereBay logo.com or by calling 800-829-0051 or 641-621-7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

IMPORTANT SAFETY RECALL

First Notice

Light Relocation, Reflector and Conspicuity Tape Installation Kit (VV00-0004)

Vacuum Model: «Model»
This notice applies to your vehicle,
Serial No: «VIN»

 

March 31, 2020

VIA USPS CERTIFIED/REGISTERED MAIL

 

Dear «MODEL» Owner:

This notice is sent to you in accordance with the requirements of the Canada Motor Vehicle Safety Act. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the Safety of a person.

Vac-Tron has decided that a defect, that relates to motor vehicle safety, exists in certain model year 2016 – 2020 Vac-Tron «MODEL» vacuum excavator trailers.

 

INADEQUATE LIGHTING, REFLECTORS AND CONSPICUTITY TAPE

The lighting, side and rear reflectors and conspicuity tape do not meet US or Canada Federal Motor Vehicle Safety Standard (FMVSS/CMVSS) governmental regulation 108 for the United States, Canada and Mexico.

 

DEATH OR SERIOUS INJURY POSSIBLE

When towing or parking the vacuum excavator on public roadways, a crash may occur resulting in death or serious injury resulting from a driver(s) of other vehicle(s) not seeing the vacuum excavator at night or during limited sunlight and strike the vacuum excavator. To reduce the potential of this occurring, vehicle lights will be relocated, additional reflectors and conspicuity tape are being added.  Property or equipment damage may also occur.

 

IMMEDIATE MACHINE MODIFICATIONS REQUIRED

VVK00-0004 has been created to provide the necessary parts and instructions to relocate vehicle lights, add reflectors and conspicuity tape. This kit must be installed as soon as possible.

Please be reminded that it is a violation of Federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law.

Please contact your authorized, independent VermeereBay logo dealer immediately to arrange a mutually acceptable time and location to install VVK00-0004 at no cost to you for labor or materials. The installation of this kit is estimated at 3.0 hours of labor. If the VermeereBay logo dealer travels to the unit to install the kit, costs may be incurred by the owner. You must have your machine upgraded for these safety features.

 

Your local VermeereBay logo Dealer:

«Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»

Telephone:

«Serv_Dealer_Phone»

 

According to our records, you currently own a Vac-Tron «MODEL» vacuum excavator trailer. The Model and Serial Number of the «MODEL» is shown at the top right of this letter.  If you no longer own this unit, please notify the VermeereBay logo Corporation Product Safety Department at:

Toll Free:                800-829-0051, extension 7060
Telephone:            641-621-7060
E-mail:                    [email protected]

If possible, please provide the name and address of the new owner.

 

We regret any inconvenience that these corrective measures may cause you. The required work is for the safety of the towing vehicle occupants and other drivers and passengers on the public roadways. We hope that you agree that the safety benefits surpass the inconvenience.

 

Very truly yours,

VAC-TRON EQUIPMENT, LLC

 

The owner shall send to the lessee a copy of this notice and any subsequent notice within 10 working days after the day on which the notice is received.

5 Affected Products

Vehicle

MAKEMODELYEAR
VAC-TRONLPSDT2016-2020

 

17 Associated Documents

Recall 573 Report

RCLRPT-20V059-7139.PDF 231.674KB


⬇ Download PDF (226.24 KB)

 

Recall 573 Report

RCLRPT-20V059-4180.PDF 232.007KB


⬇ Download PDF (226.57 KB)

 

Recall Acknowledgement

RCAK-20V059-3873.pdf 245.632KB


⬇ Download PDF (239.88 KB)

 

Non-Compliance Notice 573 Report

RCLRPT-20V059-1852.PDF 212.378KB


⬇ Download PDF (207.4 KB)

 

Recall Quarterly Report #1, 2020-1

RCLQRT-20V059-6070.PDF 211.136KB


⬇ Download PDF (206.19 KB)

 

Safety Bulletin

RCSB-20V059-4118.pdf 1250.406KB


⬇ Download PDF (1.19 MB)

 

Miscellaneous Document

RMISC-20V059-3259.pdf 12550.657KB


⬇ Download PDF (11.97 MB)

 

Miscellaneous Document

RMISC-20V059-3164.pdf 14896.472KB


⬇ Download PDF (14.21 MB)

 

Miscellaneous Document

RMISC-20V059-2186.pdf 12156.514KB


⬇ Download PDF (11.59 MB)

 

Miscellaneous Document

RMISC-20V059-5664.pdf 415.502KB


⬇ Download PDF (405.76 KB)

 

Miscellaneous Document

RMISC-20V059-1684.pdf 12503.88KB


⬇ Download PDF (11.92 MB)

 

Miscellaneous Document

RMISC-20V059-2095.pdf 14360.256KB


⬇ Download PDF (13.7 MB)

 

Recall Quarterly Report #4, 2020-4

RCLQRT-20V059-1588.PDF 211.411KB


⬇ Download PDF (206.46 KB)

 

Recall Quarterly Report #2, 2020-2

RCLQRT-20V059-7810.PDF 211.411KB


⬇ Download PDF (206.46 KB)

 

Recall Quarterly Report #3, 2020-3

RCLQRT-20V059-2898.PDF 211.411KB


⬇ Download PDF (206.46 KB)

 

Recall Quarterly Report #3, 2020-3

RCLQRT-20V059-7497.PDF 211.315KB


⬇ Download PDF (206.36 KB)

 

Recall Quarterly Report #2, 2020-2

RCLQRT-20V059-9106.PDF 211.235KB


⬇ Download PDF (206.28 KB)

 

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V059&docType=RCL

 

 

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