April 3, 2020 NHTSA CAMPAIGN NUMBER: 20V196000
Delay In Seatbelt-Unfastened Telltale/FMVSS 208
Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
NHTSA Campaign Number: 20V196
Manufacturer Trans Tech Bus
Components SEAT BELTS, ELECTRICAL SYSTEM
Potential Number of Units Affected 446
Summary
Trans Tech Bus (Trans Tech) is recalling certain 2020 Roadstar, ST Aero and SST buses built on 2019 Chevrolet
Express cutaway chassis. The specific models are AC139SSSA409,AC139SSSP500, CC139DMSA409, CC139DMSA500, CC139DMSP500, CC159DMSA509, CC159DMSA600,EC139DBSP400, SC139DSFP500, SC139DSSA409, SC139DSSA500, SC139DSSP500, SC159DSFP600, SC159DSSA509, SC159DSSA600, SC159DSSA603, SC159DSSP600, and SC177DSSA603.
The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the “on” or “start” position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”
Remedy
Trans Tech will notify owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began May 6, 2020. Owners may contact Trans Tech customer service at 1-845-988-2333.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
May 18th, 2020
“IMPORTANT SAFETY RECALL NOTICE”
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
RECALL NO: 20V-196
TransTech Bus, TCI Recall #: 20V-196
Customer Name
Address
VIN:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
TransTech Bus has decided to conduct a recall on the behalf of General Motors LLC.
The processing of this recall will be performed solely by General Motors LLC and their Dealerships.
What the safety concern is:
According to General Motors LLC Recall: N192264500 the Safety Field Action Decision Authority (SFADA) has determined that certain 2019 model year vehicles built on GMC Sierra and Chevrolet Express Chassis’ may fail to conform to S7.3 of the Federal Motor Vehicle Safety Standard (FMVSS) 208, occupant crash protection. In these vehicles, the seatbelt – unfastened telltale will not illuminate for approximately five seconds after the ignition is moved to the on or start position. There is no impact to the vehicle’s seatbelt systems, and the telltale will function normally after the five-second delay. A safety risk occurs during the five-second delay, the telltale will not alert the driver that the driver’s seatbelt is unbuckled, however there is no delay in the activation of the seat belt warning chimes. General Motors LLC has identified an error in the programing of the instrument panel cluster (IPC).
The Remedy:
To remedy the defect GMC / Chevrolet Dealerships will perform a software calibration(reprogram) to the instrument panel cluster (IPC).
What we are requesting you do:
Contact your local GMC / Chevrolet Dealer to schedule an appointment to have the software calibration performed at no cost to you. The estimated time of repair is 35 minutes, according to General Motors. However, the dealership may need to keep your vehicle for longer than the actual inspection time to fit into their regular service schedule.
If you require assistance locating a dealer or have concerns your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
GMC 866-996-9463
Chevrolet 800-630-2438
Address or ownership change:
Please notify us of any change of address or vehicle ownership. If you are the lessor of the above-mentioned vehicle, you must forward this letter to the lessee within ten (10) days of receipt of this letter.
If these repairs have already been made:
If NHTSA Recall No: 19V-644 has already been performed no further action is required.
If you have a complaint:
If you are still having difficulties getting your vehicle repaired in a reasonable time and without charge, you may send your complaints to the Administrator, National Highway Traffic Safety
Administration at 1200 New Jersey Avenue SE. Washington, D. C. 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov .
Thank you for your attention to this important matter, we regret any inconvenience this recall may have caused.
Sincerely,
Customer Support
TransTech Bus; a TCI Company
7 Lake Station Road
Warwick, New York 10990
Phone: 855-988-2333
Fax: 845-988-0324
Email: [email protected]
May 18th, 2020
“IMPORTANT SAFETY RECALL NOTICE”
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
RECALL NO: 20V-196
Attention TransTech Bus Dealer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. No. 577.13, “Notification to dealers and distributors”.
TransTech has decided to conduct a recall on behalf of General Motors LLC. The processing of this recall will be performed solely by General Motors and their Dealerships. The defect exists on certain 2019 model year vehicles built on GMC Sierra and Chevrolet Express Chassis’. These vehicles may fail to conform to S7.3 of the Federal Motor Vehicle Safety Standard (FMVSS) 208, occupant crash protection. In these vehicles, the seatbelt – unfastened telltale will not illuminate for approximately five seconds after the ignition is moved to the on or start position. There is no impact to the vehicle’s seatbelt systems, and the telltale will function normally after the five-second delay. A safety risk occurs during the five-second delay, the telltale will not alert the driver that the driver’s seatbelt is unbuckled, however there is no delay in the activation of the seat belt warning chimes. General Motors LLC has identified an error in the programing of the instrument panel cluster (IPC). To remedy the defect GMC / Chevrolet Dealerships will perform a software calibration(reprogram) to the IPC.
Upon receipt of this Recall Notice, Transtech Bus on behalf of General Motors LLC is requesting that you provide notification of this Safety Recall to your customer/owner of the affected vehicles.
To remedy affected units, General Motors LLC Dealerships, GMC for Sienna Chassis’ and Chevrolet for Savanna chassis’ will provide the software calibration(reprogram) at no cost to your customer / owner.
If NHTSA Recall No: 19V-644 has already been performed no further action is required.
Also enclosed with this letter is a copy of the information that will be sent to each customer. Should you have any vehicles in your stock that require the recall service work, please make certain that these vehicles are corrected. As per Federal Motor Vehicle Safety Standard No. 577.13 which states that it is a, “violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used (including tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied”.
If you have any questions about this recall, please contact the appropriate Customer Assistance Center:
GMC 866-996-9463
Chevrolet 800-630-2438
Sincerely,
Customer Support
Trans Tech Bus; a TCI Company Phone: 855-988-2333
Email: [email protected]
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| TRANS TECH | ROADSTAR | 2020 |
| TRANS TECH | SST | 2020 |
| TRANS TECH | ST AERO | 2020 |
6 Associated Documents
Non-Compliance Notice 573 Report
RCLRPT-20V196-6846.PDF 214.209KB
Recall Acknowledgement
RCAK-20V196-8056.pdf 245.159KB
Owner Notification Letter(Part 577)
RCONL-20V196-7327.pdf 296.604KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V196-2916.pdf 296.392KB
RECALL RESPONSE CARD
RMISC-20V196-1532.pdf 173.084KB
Recall 573 Report- Amendment 1
RCLRPT-20V196-4436.PDF 214.27KB
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