NHTSA ID Number: 10170197
Manufacturer Communication Number: DOR-K2T5D-01
Summary
This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which can cause aftertreatment related fault codes and ECU driven engine derating.
102 Affected Products
Vehicles
| BLUE BIRD | ALL AMERICAN | 2012 |
| BLUE BIRD | VISION | 2012-2017 |
| FCCC | MC | 2012, 2015, 2017 |
| FCCC | MCL | 2012 |
| FCCC | MT45 | 2012-2017 |
| FCCC | MT55 | 2012-2017 |
| FCCC | S2 | 2012 |
FORD | F-650 | 2012 |
| FREIGHTLINER | 108SD | 2013-2017 |
| HINO | 238 | 2013-2017 |
| HINO | 338 | 2013-2018 |
| ISUZU | NPR | 2015-2016 |
| ISUZU | NPR HD | 2015-2016 |
| ISUZU | NQR | 2015-2016 |
| ISUZU | NRR | 2015-2016 |
| ISUZU | REACH | 2015 |
| KENWORTH | K270 | 2013 |
| KENWORTH | T170 | 2012-2013 |
| KENWORTH | T270 | 2011-2013 |
| KENWORTH | T370 | 2011-2013, 2015-2017 |
| PETERBILT | 210 | 2011-2013 |
| PETERBILT | 325 | 2011 |
| PETERBILT | 330 | 2011-2013 |
| PETERBILT | 337 | 2011-2013 |
| PETERBILT | 348 | 2011-2012 |
| VOLVO BUS | 9700 | 2013-2017 |
| VOLVO | VAH | 2013-2017 |
| VOLVO | VHD | 2013-2017 |
| VOLVO | VNL | 2013-2017 |
| VOLVO | VNM | 2013-2017 |
| VOLVO | VNX | 2015-2017 |
Dorman Product Alert Bulletin December 3rd 2019
| Product Category: | Diesel Exhaust Fluid Injector |
| Part Number(s): | 904-7909
904-7910 |
| Destroy in Field: | NO |
Return Authorization: Yes
Return Location: Dorman Products, 3400 East Walnut Street, Colmar, PA 18915
Issue Credit: Please be sure to code return with <RGA-Q> number on outside of container Apply to
Defective All: No
Return for Inspection Instructions:
- Dorman requests that inventory be returned for part # noted above including all date codes.
- Dorman is conducting an inspection on this SKU including all date codes that have been shipped.
904-7909 and 904-7910
Notes/Comments:
- If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.
Return Instructions:
- Please pull all affected inventory.
- Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
- Customer Account
- Part number
- Quantity being returned
- Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
- Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).
Thank you for your understanding and assistance with this matter.
- One gallon of is used approximately every 300 miles
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- When used in an SCR system will reduce the levels of NOx emissions of those engines
- Fit type: Universal
- Meets GM Original Equipment specifications to be approved for use in GM vehicles as well as in non-GM diesel vehicles that have an SCR (Selective Catalytic Reduction) system to meet regulated NOx emissions (Based on EPA certification testing. Your actual emissions will vary based on several factors including temperature, terrain, and driving conditions).
- High quality formula is made from high purity urea and deionized water.
- Meets API regulations and ISO 22241 standard for purity and concentration
- Nozzles sold separately
- Blue Def DEF002-2PK Diesel Exhaust Fluid, 2.5 Gallon, 2 Pack
- One gallon of is used approximately every 300 miles
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- When used in an SCR system will reduce the levels of NOx emissions of those engines
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