September 29, 2020 NHTSA CAMPAIGN NUMBER: 20V596000
Sub-Frame Cracking Around Rear Suspension
The rear suspension hangers can break away from the sub-frame and become detached from the trailer, increasing the risk of a crash.
NHTSA Campaign Number: 20V596
Manufacturer Stoughton Trailers, LLC
Components STRUCTURE, SUSPENSION
Potential Number of Units Affected 2,484
Summary
Stoughton Trailers, LLC (Stoughton) is recalling certain 2016-2019 DVW trailers with a specific rear pintle hook mounting assembly and rear suspension hangers welded to a channel suspension sub-frame. The sub-frame may crack around the area where the hangers are welded.
Remedy
Stoughton will notify owners and will repair the existing fatigue cracks and add reinforcements in the area of the rear hanger, free of charge. Owners may contact Stoughton customer service at 1-352-593-5900.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Stoughton Trailers,
IMPORTANT SAFETY NOTICE
This notice applies to your vehicles with the VIN’s on the attached list
June 17,2021
RE: Notice of possible defect
NHTSA Safety Recall #20V596
Dear Owner of STOUGHTON Brand Trailers,
In April of 2020 we sent you a notification regarding certain 28 ft Stoughton trailers that may develop cracks in the suspension rear hanger attachment to the subframe. In that letter we informed you we would be filing a recall notification with the National Highway Traffic Safety Administration regarding this issue, after which an official owner’s notification letter, as required by NHTSA, would be sent to you. This is the official notification letter. This will not change the on going repairs that you have been conducting per the repair instructions we have provided.
This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act. Stoughton Trailers, LLC (Stoughton) has decided that a defect which relates to motor vehicle safety exists in certain model years 2016, 2018, 2019 and 2020 model DVW STOUGHTON brand trailers. This recall will affect certain trailers built in 2015, 2017, 2018 and 2019 that are 28 ft long with certain Cchannel sub-frame fixed suspensions.
The Stoughton Trailer recall has been assigned the NHTSA recall number 20V596.
Description of Defect:
The suspension rear hangers are attached to the bottom of a C-channel subframe. Fatigue cracks have been found in the hanger attachment welds and bottom leg of the C-channels. If not corrected this could lead to the detachment of the rear hangers from the trailer which may cause personal injury or death.
Remedy:
The remedy consists of repairing any existing fatigue cracks and adding reinforcements to the rear suspension hanger and C-channel subframe. Specific instructions for your fleet repair will be provided (RD-00089). We will provide repair kits and send out representatives to instruct maintenance shops of your choice on how to install.
The cost of the repair will be covered by Stoughton Trailers. If you no longer own this trailer, please contact Stoughton to provide the new owner information. Stoughton will then contact the new owner. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within 10 days to comply with federal regulations.
If you have already paid to have your trailer repaired to correct the aforementioned conditions, you may be eligible for reimbursement of the charges you paid for that repair. To learn more about what you need to do to obtain reimbursement or if you have any other questions or concerns, please contact Stoughton Trailer Customer Service and Warranty Department at:
Stoughton Trailer Customer Service
Phone: 608-873-2555
Toll Free: 866-725-0044
[email protected]
If after having attempted to take advantage of this recall you believe you have not been able to have your trailer remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this defect may cause, but the public safety is our first concern.
Sincerely,
Jackie Kell
Manager Customer Service
STOUGHTON TRAILERS, LLC
416 South Academy Street ■ P.O. Box 606 ■ Stoughton, Wisconsin 53589-0606
608/873-2500 ■ FAX: 608/873-2575
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| STOUGHTON | DVW | 2016-2019 |
4 Associated Documents
Recall Quarterly Report #1, 2021-2
RCLQRT-20V596-0001.PDF 211.13KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V596-1783.pdf 699.896KB
Recall Acknowledgement
RCAK-20V596-2162.pdf 244.783KB
Defect Notice 573 Report
RCLRPT-20V596-6548.PDF 214.197KB
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