November 16, 2020 NHTSA CAMPAIGN NUMBER: 20V706000
Bedlift Motor Gear Failure may Allow Bed to Extend
A bed frame that drops can increase the risk of an injury.
NHTSA Campaign Number: 20V706
Manufacturer REV Recreation Group
Components EQUIPMENT
Potential Number of Units Affected 208
Summary
REV Recreation Group (REV) is recalling certain 2021 Fleetwood Discovery
, Discovery LXE, Pace Arrow, Pace Arrow LXE, Bounder, and Southwind and Holiday Rambler Armada, Endeavor, Nautica, Navigator, and Vacationer motorhomes. The primary gear of the bed lift motor may fail, allowing the bed frame to drop.
Remedy
REV will notify owners, and dealers will inspect, and if necessary, replace the bed lift motor, free of charge. The recall is expected to begin January 12, 2021. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 201109REV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECALL BULLETIN:
201109REV
PRODUCT(S) AFFECTED:
Fleetwood Bounder, Discovery Discovery LXE, Pace Arrow, Pace Arrow LXE and Southwind Holiday Rambler Armada, Endeavor, Nautica, Navigator, and Vacationer
MODEL(S) AFFECTED:
All equipped with Drop Down Bed or Hide A Loft and a bed lift motor supplied by Lippert and manufactured 8/19/2020-11/6/2020
SUBJECT:
KEYWORDS:
Bed Lift, Drop Down Bed, LCI, Lippert
ISSUE DATE:
December 2020
The purpose of this Bulletin is to inform REV Recreation Group dealers of the need to inspect, and if necessary, replace the bed lift motor on certain model year 2021 Fleetwood brand Bounder, Discovery, Discovery LXE, Pace Arrow, Pace Arrow LXE and Southwind, and certain model year 2021 Holiday Rambler brand Armada, Endeavor, Nautica, Navigator and Vacationer Class A motorhomes equipped with a Lippert P2K Drop Down Bed (Options 215, 217 or 220).
A list of affected Class A motorhomes appears at the end of this Bulletin.
Note: HappiJac bed lift motors are not affected by this recall.
CONDITION:
REV Recreation Group has been notifi ed by Lippert Components, Inc., that certain bed lift motors, manufactured by Nikoda, have the potential for primary gear failure, allowing for the possibility of the bed frame to drop a short distance before the safety strap catches the bed frame assembly, posing the risk of personal injury.
Note:
If the bed lift motor is determined to be defective, you will need an assistant for a portion of the repair procedures.
INSPECTION INSTRUCTIONS:
WARNING
DO NOT REMOVE THE MOTOR DURING INSPECTION. THERE ARE NO MECHANICAL STOPS ON THE P2K STYLE BED SO IF THE MOTOR IS REMOVED, THE FRAME WILL FALL DOWN ONTO THE DASH AREA AND MAY CAUSE PERSONAL INJURY AND/OR DAMAGE. DEALERS WILL BE HELD LIABLE FOR ANY DAMAGE CAUSED BY FAILURE TO FOLLOW THESE INSTRUCTIONS.
1. Park the motorhome on dry, level pavement. Chock the front wheels to prevent movement while work is performed. Set the parking brake. Turn off the key and remove it from the ignition. Maintain control of keys until all work is completed.
2. Locate the switch for the Drop Down Bed or Hide A Loft. Refer to Figure 1.
3. Lower the driver and passenger seat backs. Cover them to avoid damage.
4. Lower the bed to its lowest level.
5. Remove the mattress.
6. Locate and remove all the screws securing the ozite panels to the bed top.
7. Lift and/or remove the ozite panels to be able to visually inspect the motor. Compare your findings with the photos on Page 1 of Lippert’s instructions (attached).
(a.) If the motor brand name is Italtergi, it has passed the inspection and no further work is required. Italtergi brand motors have green and black wires exiting the motor and a molded LCI logo on the plastic gear box cover. Reassemble and file your claim using flat rate code 6300-11, Inspected/Not Defective.
(b.) If the motor brand name is Nikoda, it is considered defective and must be replaced. Nikoda brand motors have red and black wires exiting the motor and no LCI logo. If this motor is found, continue to the repair instructions on the next page.
REPAIR INSTRUCTIONS
WARNING
WHEN REPLACING A P2K BED LIFT MOTOR, YOU MUST ENSURE THE ENTIRE BED IS ADEQUATELY SUPPORTED TO PREVENT IT FROM FALLING. THERE ARE NO MECHANICAL STOPS ON THE P2K STYLE BED SO IF THE MOTOR IS REMOVED AND THERE IS NOT ADEQUATE SUPPORT, THE FRAME WILL FALL DOWN ONTO THE DASH AREA AND MAY CAUSE PERSONAL INJURY AND/OR DAMAGE. DEALERS WILL BE HELD LIABLE FOR ANY DAMAGE CAUSED BY FAILURE TO FOLLOW THESE INSTRUCTIONS.
IMPORTANT NOTE:
Before beginning repairs, read the attached instructions titled “EUROLOFT BED LIFT MOTOR REPLACEMENT” from Lippert. Call REV RV Dealer Technical Support if you have any questions. If you do not have the Lippert instructions, contact REV RV dealer technical support to request a copy.
8. Place a sturdy means of support under the bed frame before beginning motor replacement. Refer to the WARNING above.
9. Follow the attached instructions from Lippert Components.
10. After installing the new motor, clean up the area.
PARTS
Order from REV Parts if motor is defective
| Part Number | Description | Qty. |
| 10110969 | P2K Motor, Bed Lift | 1 |
NLGI synthetic Grade 2 grease As required
TOOLS
Screwdriver or power driver
2×4 dimensional lumber or another means of completely supporting the bed during repairs
– See Step 8 on Page 3 of this bulletin
Assistant – See step 5 of attached Lippert bed lift motor replacement instructions
Flathead Screwdrivers – qty. 2 See step 4 of attached bed lift motor replacement instructions
Sockets and Ratchet
Non-permanent Method of Marking
EUROLOFT BED LIFT MOTOR REPLACEMENT
20E-074
SEOCONTENT-START
RIMPORTANT SAFETY RECALL
RECALL 201109REV
NHTSA #20V706
Released December 2020 – Renotification Notice April 2021
THIS NOTICE APPLIES TO YOUR VEHICLE
VIN: <VIN>
Unit ID #<UIN> <YEAR> <MAKE> <MODEL>
Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
REV Recreation Group, Inc., has decided that a defect which relates to motor vehicle safety
exists in certain model year 2021 Fleetwood Class A motor homes, and certain model year 2021
Holiday Rambler brand Class A motor homes, equipped with a Nikoda brand bed lift motor
supplied by Lippert Components, Inc. (Lippert). The affected bed lift motors were installed in
vehicles with an optional Drop-Down Bed (Option 215 or 217) or Hide-A-Loft (Option 220).
Fleetwood
Bounder manufactured 8/20/2020 – 11/6/2020
Discovery manufactured 8/27/2020 – 10/30/2020
Discovery LXE manufactured 9/3/2020 – 10/30/2020
Pace Arrow manufactured 8/28/2020 – 10/30/2020
Pace Arrow LXE manufactured 8/21/2020 – 10/30/2020
Southwind manufactured 8/28/2020 – 10/30/2020
Holiday Rambler
Armada manufactured 9/4/2020 – 9/25/2020
Endeavor manufactured 8/25/2020 – 9/28/2020
Nautica manufactured 8/19/2020 – 10/30/2020
Navigator manufactured 8/24/2020 – 9/4/2020
Vacationer manufactured 8/20/2020 – 10/29/2020
WHAT IS THE PROBLEM?
REV Recreation Group has been notified by Lippert Components, Inc. that certain Nikoda brand
bed lift motors, supplied to REV manufacturing facilities for installation as original equipment,
may contain a safety defect.
According to Lippert, certain bed lift motors supplied by Nikoda have the potential for primary
gear failure, allowing for the possibility of the bed frame to drop a short distance before the
safety strap catches the bed frame assembly, increasing the risk of injury.
Note: HappiJac bed lift motors are not affected by this recall.
WHAT SHOULD YOU DO?
Please make certain your motor home is immediately inspected and repaired by contacting an
authorized REV Recreation Group dealer.
REV Recreation Group
1031 US 224 E
Decatur, IN 46733
1‐800‐509‐3417
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made at your
convenience with as little disruption as possible. Effective immediately, REV RV dealers have
been supplied with all of the information needed to enable them to inspect, and if necessary,
replace the Nikoda brand bed lift motor with a new motor manufactured by Italtergi.
The repair is expected to take less than one hour to complete; however, because of service
scheduling times, your dealer may need the vehicle for a longer period of time. This service will
be performed for you free of charge.
For more information, please contact REV Recreation Group Owner Relations at
(800) 509-3417, or you may contact Lippert Customer Service at 574-538-4514 or via email at
[email protected].
When you deliver your motor home for repairs, your dealer will complete a Repair Order. Upon
completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed
Vehicle/Owner Information Update Card and return it to REV Recreation Group.
If you have changed your address or sold the motor home, please take a moment to provide
the name and address of the person or dealership you sold it to on the enclosed
Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will
allow us to update our records and if necessary, notify the new owner using the information you
provide.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #201109REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417
If you are unable to obtain the specified repair promptly and without charge, please contact
REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
If your REV RV dealer fails or is unable to remedy this defect without charge and within a
reasonable time, you may submit a written complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue SE
Washington, DC 20590
Or
Call the toll-free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-424-9153); or go to
https://www.safercar.gov
REV Recreation Group, Inc. is taking these steps in the interest of your safety. We regret any
inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP, INC.
************************************************************************************************************
PHOTO REQUIREMENT: Take 2-3 clear photos of the motor during the
inspection (Step 6) and submit them on your warranty authorization request.
Photos are necessary for authorization and claim payment.
11. PHOTO REQUIREMENT: Attach 2-3 clear photos of the defective lift
motor and the new motor to the warranty claim, or have your warranty
administrator do so. For each motor, ensure the wires exiting the motor,
the motor’s labeling, and the gear box’s plastic casing are clearly visible.
Refer to the photos on Page 1 of Lippert’s instructions (attached) for examples.
Submit the photos on your warranty authorization request. Photos are
necessary for authorization and claim payment.
12. File your warranty claim on REV Recreation Group’s Dealer Warranty Portal.
Required photos must be attached as they are required for warranty
reimbursement (whether Inspected/Not Defective or Inspected/Defective/
Repaired).
IMPORTANT NOTES:
• Part ordering information appears on the next page.
• If the motor is Nikoda brand: Nikoda brand motors are to be replaced per this recall
bulletin. See Lippert’s instructions (attached) for motor identification. If a replacement motor
is required it must be ordered from REV Parts.
• Lippert’s inspection and repair instructions, attached, must be carefully followed. REV
RV Dealers will be reimbursed at their approved hourly rate at 0.3 hour for inspection
only (Inspected/Not Defective) or 0.8 hour for motor replacement (Inspected/Defective/
Repaired).
Recall 201109REV Affected Class A Motorhomes
Affected Fleetwood Brand Vehicles
2021 Fleetwood Discovery
Recall Bulletin 201109REV December 2020 page 6 of 8
724GM4435606 4UZACGFE1MCMN6547 40 G
724BM4435625 4UZFCGFE3MCMN6541 44 B
724GM4435632 4UZACGFE0MCMN8144 40 G
724MM4435634 4UZACGFE2MCMN8145 40 M
724BM4435635 4UZFCGFE9MCMN6544 44 B
724GM4435700 4UZACGFE4MCMR0823 40 G
724MM4435703 4UZACGFE6MCMR0824 40 M
724MM4435705 4UZACGFE8MCMR0825 40 M
724MM4435707 4UZACGFEXMCMR0826 40 M
724HM4435708 4UZFCGFE6MCMN8137 44 H
724GM4435710 4UZACGFE1MCMR0827 40 G
724GM4435712 4UZACGFE5MCMP0838 40 G
724MM4435714 4UZACGFE5MCMR0829 40 M
724MM4435716 4UZACGFE1MCMR0830 40 M
724BM4435717 4UZFCGFE7MCMP0829 44 B
724BM4435740 4UZFCGFE3MCMR0804 44 B
724DM4435743 4UZACGFEXMCMP0835 40 D
724BM4435748 4UZFCGFE5MCMR0805 44 B
724DM4435784 4UZACGFE6MCMR2489 40 D
724GM4435786 4UZACGFE2MCMR2490 40 G
724MM4435787 4UZACGFE4MCMR2491 40 M
724MM4435789 4UZACGFE6MCMR2492 40 M
724MM4435791 4UZACGFE8MCMR2493 40 M
724BM4435843 4UZFCGFE0MCMR0811 44 B
724MM4435945 4UZACGFE6MCMR5344 40 M
724GM4435947 4UZACGFE9MCMS0508 40 G
724GM4435949 4UZACGFE0MCMS0509 40 G
724BM4435951 4UZFCGFEXMCMR4011 44 B
724MM4435952 4UZACGFE7MCMS0510 40 M
724MM4435953 4UZACGFE3MCMR8797 40 M
724HM4435955 4UZFCGFE1MCMR4012 44 H
724DM4435993 4UZACGFE2MCMS2746 40 D
724MM4435997 4UZACGFE7MCMS0507 40 M
724MM4436000 4UZACGFE0MCMS2745 40 M
724MM4436005 4UZACGFE4MCMS2747 40 M
2021 Fleetwood Discovery LXE
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
710UM4435603 4UZACJFC4MCMP0843 36 U
710SM4435612 4UZACJFC6MCMP0844 35 S
710UM4435661 4UZACJFC3MCMR0842 36 U
710SM4435663 4UZACJFC9MCMR0845 35 S
710RM4435665 4UZACJFC7MCMR0844 35 RB
710RM4435713 4UZACJFC0MCMR0846 35 RB
710QM4435715 4UZACJFC2MCMR0847 35 QS
710QM4435799 4UZACJFC2MCMR2520 35 QS
2021 Fleetwood Pace Arrow
710DM4435831 4UZAAJFC7MCMR2521 33 D
710DM4435836 4UZAAJFC9MCMR2522 33 D
710DM4435872 4UZAAJFC9MCMR4030 33 D
710UM4435896 4UZACJFC1MCMR5358 36 U
710SM4435902 4UZACJFC3MCMR5359 35 S
710RM4435942 4UZACJFC0MCMR8803 35 RB
710RM4435950 4UZACJFC5MCMS2767 35 RB
710DM4435995 4UZAAJFC4MCMS0515 33 D
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall 201109REV Affected Class A Motorhomes
Affected Fleetwood Brand Vehicles
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 201109REV December 2020 page 7 of 8
REV Unit
Identification # Chassis VIN # Model REV Unit
Identification # Chassis VIN # Model
2021 Fleetwood Pace Arrow LXE
756FM4435614 4UZACWFC1MCMN5200 38 F
756NM4435628 4UZACWFC3MCMN6557 38 N
756KM4435630 4UZACWFC8MCMR0851 38 K
756FM4435649 4UZACWFC6MCMP0842 38 F
756KM4435657 4UZACWFC6MCMR0850 38 K
756NM4435664 4UZACWFCXMCMR0849 38 N
756FM4435788 4UZACWFC5MCMR2508 38 F
756KM4435790 4UZACWFC7MCMR2509 38 K
756NM4435846 4UZACWFC9MCMR2513 38 N
756NM4435946 4UZACWFCXMCMR8806 38 N
756NM4435999 4UZACWFC6MCMS2760 38 N
721KM4435669 1F66F5DN9L0A06639 35 K
721KM4435670 1F66F5DN7L0A06669 35 K
721KM4435723 1F66F5DN5L0A06637 35 K
721KM4435919 1F66F5DN9L0A10965 35 K
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
Recall 201109REV Affected Class A Motorhomes
Affected Fleetwood Brand Vehicles
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
2021 Fleetwood Southwind
Recall Bulletin 201109REV December 2020 page 8 of 8
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
REV Unit
Identification # Chassis VIN # Model
2021 Holiday Rambler Armada
2021 Holiday Rambler Endeavor
2021 Holiday Rambler Nautica
2021 Holiday Rambler Navigator
2021 Holiday Rambler Vacationer
Recall 201109REV Affected Class A Motorhomes
Affected Holiday Rambler Brand Vehicles
638LM4435648 4UZFCGFE1MCMN1533 44 LE
638MM4435654 4UZACGFE3MCMR0828 40 M
638BM4435666 4UZFCGFE5MCMN6542 44 B
638LM4435701 4UZFCGFE4MCMN8136 44 LE
638LM4435783 4UZFCGFE7MCMR0806 44 LE
650NM4435609 4UZACGFC8MCMN8147 38 N
650NM4435611 4UZACGFCXMCMN8148 38 N
650WM4435660 4UZACGFC6MCMR0837 38 W
650NM4435706 4UZACGFCXMCMR0839 38 N
650FM4435711 4UZACGFC8MCMR0841 38 F
650KM4435744 4UZACGFC7MCMR2497 38 K
650WM4435793 4UZACGFC9MCMR2498 38 W
637RM4435567 4UZAB2FC8MCMN8140 34 RX
637MM4435574 4UZAB2FC3MCMN5128 35 MS
637MM4435610 4UZAB2FCXMCMN8138 35 MS
637TM4435615 4UZAB2FC0MCMP0833 33 TL
637RM4435619 4UZAB2FC2MCMP0834 34 RX
637MM4435623 4UZAB2FC1MCMN8139 35 MS
637QM4435629 4UZAB2FC7MCMP0831 35 QZ
637MM4435651 4UZAB2FC9MCMP0832 35 MS
637RM4435961 4UZAB2FC1MCMR5322 34 RX
656NM4435622 4UZACWFC1MCMN6556 38 N
656FM4435631 4UZACWFC5MCMN8150 38 F
656RM4435656 4UZACWFC9MCMN8149 37 R
656KM4435662 4UZACWFC8MCMR0848 38 K
623KM4435580 1F66F5DN7L0A06364 35 K
623PM4435597 1F66F5DN4L0A07746 35 P
623CM4435638 1F66F5DNXL0A06617 33 C
623FM4435640 1F66F5DN0L0A07744 36 F
623KM4435766 1F66F5DN7L0A09359 35 K
623FM4435937 1F66F5DN7L0A09328 36 F
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods
************************************************************************************************************
IMPORTANT SAFETY RECALL
RECALL 201109REV
NHTSA #20V706
December 2020
THIS NOTICE APPLIES TO YOUR VEHICLE
VIN: «VIN» «Model_Year» «MAKE» «PRODUCT» «Model»
Unit ID # «UIN»
Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
REV Recreation Group, Inc., has decided that a defect which relates to motor vehicle safety
exists in certain model year 2021 Fleetwood Class A motor homes, and certain model year 2021
Holiday Rambler brand Class A motor homes, equipped with a Nikoda brand bed lift motor
supplied by Lippert Components, Inc. (Lippert). The affected bed lift motors were installed in
vehicles with an optional Drop-Down Bed (Option 215 or 217) or Hide-A-Loft (Option 220).
Fleetwood
Bounder manufactured 8/20/2020 – 11/6/2020
Discovery manufactured 8/27/2020 – 10/30/2020
Discovery LXE manufactured 9/3/2020 – 10/30/2020
Pace Arrow manufactured 8/28/2020 – 10/30/2020
Pace Arrow LXE manufactured 8/21/2020 – 10/30/2020
Southwind manufactured 8/28/2020 – 10/30/2020
Holiday Rambler
Armada manufactured 9/4/2020 – 9/25/2020
Endeavor manufactured 8/25/2020 – 9/28/2020
Nautica manufactured 8/19/2020 – 10/30/2020
Navigator manufactured 8/24/2020 – 9/4/2020
Vacationer manufactured 8/20/2020 – 10/29/2020
WHAT IS THE PROBLEM?
REV Recreation Group has been notified by Lippert Components, Inc. that certain Nikoda brand
bed lift motors, supplied to REV manufacturing facilities for installation as original equipment,
may contain a safety defect.
According to Lippert, certain bed lift motors supplied by Nikoda have the potential for primary
gear failure, allowing for the possibility of the bed frame to drop a short distance before the
safety strap catches the bed frame assembly, increasing the risk of injury.
Note: HappiJac bed lift motors are not affected by this recall.
WHAT SHOULD YOU DO?
Please make certain your motor home is immediately inspected and repaired by contacting an
authorized REV Recreation Group dealer.
REV Recreation Group
1031 US 224 E
Decatur, IN 46733
1‐800‐509‐3417
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made at your
convenience with as little disruption as possible. Effective immediately, REV RV dealers have
been supplied with all of the information needed to enable them to inspect, and if necessary,
replace the Nikoda brand bed lift motor with a new motor manufactured by Italtergi.
The repair is expected to take less than one hour to complete; however, because of service
scheduling times, your dealer may need the vehicle for a longer period of time. This service will
be performed for you free of charge.
For more information, please contact REV Recreation Group Owner Relations at
(800) 509-3417, or you may contact Lippert Customer Service at 574-538-4514 or via email at
[email protected].
When you deliver your motor home for repairs, your dealer will complete a Repair Order. Upon
completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed
Vehicle/Owner Information Update Card and return it to REV Recreation Group.
If you have changed your address or sold the motor home, please take a moment to provide
the name and address of the person or dealership you sold it to on the enclosed
Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will
allow us to update our records and if necessary, notify the new owner using the information you
provide.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #201109REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417
If you are unable to obtain the specified repair promptly and without charge, please contact
REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
If your REV RV dealer fails or is unable to remedy this defect without charge and within a
reasonable time, you may submit a written complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue SE
Washington, DC 20590
Or
Call the toll-free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-424-9153); or go to
https://www.safercar.gov
REV Recreation Group, Inc. is taking these steps in the interest of your safety. We regret any
inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP, INC.
************************************************************************************************************
NHTSA Vehicle Recall 20V706 Transport Canada File #2020-569
Reference: NHTSA Equipment Recall 20E-074
IMPORTANT SAFETY RECALL INFORMATION #201109REV
December 2020
TO: ALL REV RECREATION GROUP DEALER PRINCIPALS,
SERVICE MANAGERS AND PARTS MANAGERS
SUBJECT: RECALL CAMPAIGN #201109REV
Lippert Bed Lift Motor
REV Recreation Group, Inc., is requesting your assistance in conducting a voluntary recall
notification campaign in accordance with the U.S. National Traffic and Motor Vehicle Safety
Act and the Canada Motor Vehicle Safety Act.
REV Recreation Group, Inc., has decided that a defect which relates to motor vehicle safety
exists in certain model year 2021 Fleetwood and Holiday Rambler brand Class A motor
homes, equipped with an optional Drop Down Bed (Options 215, 217 or 220) and a bed lift
motor supplied by Lippert:
Fleetwood brand Manufactured Date
Bounder 8/20/2020 – 11/6/2020
Discovery 8/27/2020 – 10/30/2020
Discovery LXE 9/3/2020 – 10/30/2020
Pace Arrow 8/28/2020 – 10/30/2020
Pace Arrow LXE 8/21/2020 – 10/30/2020
Southwind 8/28/2020 – 10/30/2020
Holiday Rambler Manufactured Date
Armada 9/4/2020 – 9/25/2020
Endeavor 8/25/2020 – 9/28/2020
Nautica 8/19/2020 – 10/30/2020
Navigator 8/24/2020 – 9/4/2020
Vacationer 8/20/2020 – 10/29/2020
We are notifying the owners of the affected vehicles in order to correct the problem. Copies
of the U.S. and Canadian owner notification letters are attached for your information.
WHAT IS THE PROBLEM?
REV Recreation Group has been notified by Lippert Components, Inc. that certain Nikoda
brand bed lift motors, supplied to REV manufacturing facilities for installation as original
equipment, may contain a safety defect.
According to Lippert, certain bed lift motors supplied by Nikoda have the potential for
primary gear failure, allowing for the possibility of the bed frame to drop a short distance
before the safety strap catches the bed frame assembly, increasing the risk of injury.
Note: HappiJac bed lift motors are not affected by this recall.
REV Recreation Group
1031 US 224 E
Decatur, IN 46733
1‐800‐509‐3417
NHTSA Vehicle Recall 20V706 Transport Canada File #2020-569
Reference: NHTSA Equipment Recall 20E-074
WHAT SHOULD YOU DO?
Owners of the above mentioned motor homes have been asked to contact a REV Recreation
Group dealer to have the described defect remedied. In the event that you are contacted by
a customer, you must verify eligibility by referring to the serial number range listed in the
attached Recall Service Bulletin #201109REV prior to beginning repairs.
Once repairs are completed, have the customer sign your dealership’s Internal Repair
Order. Warranty labor claims are to be submitted electronically to REV Recreation Group.
Customers will not be charged for these repairs.
If you have one of these vehicles in your inventory, you will be mailed a Safety Recall Notice
for that specific motor home. REV Recreation Group dealers are required to make repairs to
stock units on dealer lots prior to sale or lease.
Federal Law (Section 154 of the National Highway Traffic and Motor Vehicle Safety
Act) of 1966 requires that: If you have received a notice of recall or failure to
comply from REV Recreation Group, Inc., or any component manufacturer, you
must repair or otherwise correct the defect on vehicles remaining in your inventory
according to the notification before selling or leasing the vehicles. Any vehicle
lessor receiving this recall notice must forward a copy of the notice to the lessee
within ten days.
Please review this entire package with your parts and service staff to familiarize them with
the step-by-step procedure and implement the Voluntary Recall Campaign.
Thank you for helping REV Recreation Group with its continuing efforts to maintain customer
satisfaction. If you have any questions, please contact your REV Recreation Group Service
Center.
Sincerely,
REV RECREATION GROUP, INC.
Attachments: Recall #201109REV Customer Notification Letters (U.S. and Canada)
Recall #201109REV Service Bulletin/Lippert EuroLoft Motor Replacement Instructions
************************************************************************************************************
************************************************************************************************************
SEOCONTENT-END
11 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FLEETWOOD | BOUNDER | 2021 |
| FLEETWOOD | DISCOVERY | 2021 |
| FLEETWOOD | DISCOVERY LXE | 2021 |
| FLEETWOOD | PACE ARROW | 2021 |
| FLEETWOOD | PACE ARROW LXE | 2021 |
| FLEETWOOD | SOUTHWIND | 2021 |
| HOLIDAY RAMBLER | ARMADA | 2021 |
| HOLIDAY RAMBLER | ENDEAVOR | 2021 |
| HOLIDAY RAMBLER | NAUTICA | 2021 |
| HOLIDAY RAMBLER | NAVIGATOR | 2021 |
| HOLIDAY RAMBLER | VACATIONER | 2021 |
11 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-20V706-5916.pdf 142.829KB
ISSUED Renotification Notice
RCRN-20V706-0197.pdf 142.666KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V706-1001.pdf 127.064KB
Remedy Instructions and TSB
RCRIT-20V706-0624.pdf 2198.625KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V706-9530.PDF 211.139KB
Recall 573 Report- Amendment 1
RCLRPT-20V706-6813.PDF 228.104KB
Defect Notice 573 Report
RCLRPT-20V706-9847.PDF 227.986KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20V706-5654.PDF 211.324KB
Recall Acknowledgement
RCAK-20V706-6529.pdf 244.729KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V706-5175.PDF 211.238KB
Recall Quarterly Report #4, 2021-3
RCLQRT-20V706-0075.PDF 211.429KB
Latest Recalls Documents
- Compatibility & Usage: Hatchlift RV bed lift kits are not replacement springs and are for new RV installations only. Incompatible with foam mattresses. Order the correct kit for your current RV bed, not future upgrades/toppers.
- Ordering Guidelines: Order the correct kit for your current RV bed setup. Do not purchase for future mattress upgrades or adding a pillow topper later—kits are designed for existing configurations only.
- Measurement Requirements: For partial platform beds, measure the inside compartment dimensions before ordering. Accurate measurements ensure proper fit and functionality for your RV storage needs.
- Installation Requirements: These kits require woodworking/mechanical skills for installation. Not compatible with bunk beds, radius beds, side-load beds, or fixed base beds in slide-outs (deck, mattress, and base must slide together).
- Included Components: BLK-QUEEN kits include mounting hardware, wood blocks, and two 20" x 80 lb. gas springs. Perfect for standard queen-sized RV beds with moderate-weight particle board decks.
- IDEAL for RV BEDS and STRORAGE COMPARTMENTS: Transform your RV storage experience with the Hatchlift Bedlift Kit. Designed for RV beds with compartments between 24" and 30" long, this kit works seamlessly with lightweight foam or RV mattresses. Thanks to the strong gas struts, lifting and accessing under-bed storage has never been easier or smoother.
- ENHANCED LIFTING PERFORMANCE with GAS SPRINGS: Upgrade your RV bed with high-performance gas struts and lift struts. These gas shocks deliver a controlled, smooth, and reliable lift, making them an ideal match for heavy lids and mattresses in motorhomes, fifth wheels, and travel trailers. Ideal for everyday use, these gas springs ensure effortless operation, even with frequent use.
- COMPLETE KIT for EASY INSTALLATION: Everything you need is included! The Hatchlift Bedlift Kit comes with two 17" x 40 lb gas springs (432mm x 176N), wood spacer blocks, mounting hardware, and easy-to-follow instructions. You’ll have everything to enhance your bed’s storage access in no time!
- SIMPLE INSTALLATION with BASIC SKILLS: Installation is a breeze for anyone with basic woodworking and mechanical skills. This kit is designed to fit most RV beds and compartments, making it easy to upgrade your storage space with the help of powerful gas spring struts. Simply follow the clear instructions for a fast, hassle-free setup.
- TRUST HATCHCLIFT for QUALITY and DURABILITY: When it comes to RV accessories, Hatchlift is a name you can trust. Specializing in gas springs and struts for RVs and marine applications, Hatchlift delivers reliable performance and long-lasting durability. Please note: this kit is not a replacement for existing springs—check out Hatchlift’s Replacement Springs for your needs.
- Bed lift Kits are NOT REPLACEMENT SPRINGS. For new installation - Recreational Vehicles Only. No Foam Mattresses
- Order the correct kit for your CURRENT RV BED. Do not order for a "future" mattress upgrade or adding a pillow topper later.
- Bed lift Kits require installation. WOODWORKING / MECHANICAL SKILLS NECESSARY
- BLK-SMALL Bed lift kits include mounting hardware, wood blocks and 2 - 17" by 80 lb. gas springs for installing both sides of the RV bed.
- EXCLUSIONS: Bunk Beds, Side Load Applications, or RV beds in Slide Outs with Fixed Base Platforms.
- Easy Heavy Lid Lift - Engineered with industrial-grade gas spring tech, this 20" 100lb hydraulic strut delivering smooth and consistent lifting force that lets you effortlessly open 80-110lbs heavy lids like tool box, truck bed or RV beds solo, eliminating back strain and streamlining daily access
- Easy Heavy Lid Lift - Engineered with industrial-grade gas spring tech, this 20" 100lb hydraulic strut delivering smooth and consistent lifting force that lets you effortlessly open 80-110lbs heavy lids like tool box, truck bed or RV beds solo, eliminating back strain and streamlining daily access
- All-Weather Durability - Crafted from premium Grade 45 carbon steel with mirror chrome plating and wear-resistant hydraulic oil, perform reliably in -40°F to 110°F extreme temperatures, resisting leaks and pressure loss far better than standard struts to deliver year-round lift support in Arizona heat or Minnesota snow
- High-Quality Material for Longevity - Built with industrial-grade 45# high-carbon steel, multi-layer chrome plating and premium anti-wear hydraulic fluid, these struts endure 50,000+ compression cycles without force loss, resisting rust and oxidation to outlast alternatives—install once and avoid costly replacements
- Complete 2-Pack Kit - This package includes 20-inch 100lb gas springs*2, mounting brackets*4, M8 nuts*4, Instruction manual*1, Coustomer Service card*1 (mounting screws for brackets are not included), enabling installation in under 30 minutes with standard tools to prevent lid warping and extend hinge life
- 1.Replacement: The RV Bed Lift Kit is only compatible with RV and recreational vehicles with storage boxes, and the internal size is 24"-30".
- 2. Measurement Tip: For partial platform beds, please measure the inside compartment dimensions carefully before placing your order—accurate measurements are key to ensuring a proper fit and optimal functionality that meets your RV storage needs.
- 3. Installation Requirement: Please note this kit is not compatible with bunk beds, radius beds, side-load beds, or fixed-base beds in slide-outs (deck, mattress, and base must slide together).
- 4.Product function: This RV Bed Lift Kit can be easily adjusted and secured to your bed frame, providing you with more convenience during your travels.
- 5. Complete Kit Includes：Including installation hardware, wood blocks and 2-17" by 80 lb gas springs(432 mm x 352N).
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