December 28, 2020 NHTSA CAMPAIGN NUMBER: 20V812000
Lighting and HVAC Display May Lock Up
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
NHTSA Campaign Number: 20V812
Manufacturer Marion Body Works Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 2
Summary
Marion Body Works Inc. is recalling certain 2020 Spartan Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Remedy
Marion Body Works will notify owners, and dealers will replace the IV Standard LCD displays, free of charge. The recall began January 19, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works’ number for this recall is 20V-762.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
January 19, 2021
Important Safety Recall Information – Recall Number: 20V-812
On December 28, 2020 Marion Body Works was notified of a recall issued by Spartan Fire
, LLC in regard to a defect which relates to certain model year 20192021 Gladiator and MetroStar model emergency response chassis cabs, equipped with Weldon V-Mux IV Flat Panel Equipment (Recall 20E-078).
Noncompliance Description:
V-MUX Products manufactured from April 24 – Oct. 12, 2020 are more susceptible to low voltage spikes that are beyond the advertised voltage specifications for the product. Product within the date range may experience ‘lock up’ condition where the LCD display or the entire unit may be nonfunctional until the power is reset. The potential for the condition and the functions connected to the display varies due to variation in electrical installation but may include back up camera, emergency warning lights, or patient care devices depending on the application.
Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations.
The two chassis effected by this recall were identified and still in production at Marion Body Works.
As of January 19, 2021 both (2) chassis have been inspected and repaired per the instructions provided by Spartan Fire, LLC.
Sincerely,
Rachel Heineman
Quality & Continuous Improvement Manager
NHTSA RECALL 20‐E078
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SPARTAN FIRE | GLADIATOR | 2020 |
| SPARTAN FIRE | METROSTAR | 2020 |
6 Associated Documents
Miscellaneous Document
RMISC-20V812-1572.pdf 413.479KB
Defect Notice 573 Report
RCLRPT-20V812-2544.PDF 213.937KB
Recall Acknowledgement
RCAK-20V812-5966.pdf 244.636KB
Owner Notification Letter(Part 577)
RCONL-20V812-5126.pdf 413.479KB
Recall 573 Report- Amendment 2
RCLRPT-20V812-2211.PDF 214.761KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20V812-5369.PDF 211.125KB
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