Inner Bearing Missing on Axle – 2021 PJ Trailers C4, U8, UL, U6, & UC Trailers

February 8, 2021 NHTSA CAMPAIGN NUMBER: 21V061000

Inner Bearing Missing on Axle

A missing inner bearing can cause excessive vibration, which over time could result in wheel separation, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V061

Manufacturer PJ Trailers

Components SUSPENSION, EQUIPMENT

Potential Number of Units Affected 405

 

Summary

PJ Trailers is recalling certain 2021 C4, U8, UL, U6, and UC trailers equipped with axles that may have missing inner bearings.

 

Remedy

PJ Trailers will notify owners, and dealers will inspect the trailer axles and replace the idler axles, hub subassemblies, washers, and dust covers, as necessary, free of charge. The recall began on March 25, 2021. Owners may contact PJ Trailers customer service at 1-866-752-8781.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


SUBJECT:  DEXTEReBay logo AXLE Inspection/ Replacement

SERVICE RECALL # 21V061

 

Purpose: PJ Trailers is conducting a voluntary RECALL notification campaign in accordance with the National Highway Transportation and Safety Act. It has been decided certain DextereBay logo Idler axles with axle S/N 622463901 & 622463906 and installed as original equipment 2021 PJ Trailers may potentially have hubs missing the inner bearing. If an axle is found to have a missing inner bearing after inspection per PJ Trailers Service Alert Bulletin Dated 9-Feb-2021, please contact PJ Trailers per the recall notification to arrange for a replacement axle.

 

Models affected

C4, U6, U8, UC, & UL

 

INSPECTION INSTRUCTIONS

1) For specific trailers show on the list attached, identify the axle serial number by looking at the label attached to the axle (see below defined by first 9 digits):

 

2) If the axle serial number matches the suspect lots (622463901 or 622463906), then place a ‘hold’ on the trailer until an evaluation is completed to confirm the presence of the inner bearing.

 

3) Wheel-end evaluation: (0.5 hours for evaluation allotted for labor reimbursement through PJ by DextereBay logo)

 

a. Axle with idler hub (no wheel attached): grasp the outer diameter of the idler hub and attempt to move the hub inboard and/or outboard parallel to the axle beam.  Movement greater than 1/8” should be considered an inner bearing ‘non-conforming’ hub assembly.  There will be a noticeable ‘wobble’ of the hub on the spindle,

b. Axle with wheel attached: While the trailer is sitting on the ground, grasp the top of the tire and attempt to move the entire wheel-end inboard and/or outboard.  Excessive movement of the wheel-end and/or audible metal-to-metal noise will indicate a potential inner bearing and nonconforming hub assembly.  If the evaluation is inconclusive, remove the wheel from the hub and follow step a).

 

AXLE REPLACEMENT INSTRUCTIONS

Parts Required per Unit: 

1 or 2 Axles with Idler hubs installed– parts supplied by DextereBay logo Axle U-Bolts and nuts-parts supplied by PJ Trailers (to be reimbursed by DextereBay logo Axle to PJ Trailers)

 

  • Tools Required: 

1 Impact Wrench – ½” drive

1 Torque Wrench – ½” drive

1 Deep Socket 3/4” x ½” drive

1 Deep Socket 7/8” x ½” drive

2 Bottle Jack adequate to lift trailer weight

Wood block for under bottle jacks

1 wrench open or box 13/16”

Wheel chocks

Flashlight

1 wire stripper  1 wire crimper

1 hammer

2 drift pins

Adequate personal protection equipment

 

Section I:PREPARING THE TRAILER

Step 1

If it is a trailer with suspect axles; locate the trailer on a level, flat, hard surface. Chock the wheels.

 

Step 2

Use a bottle jack of sufficient capacity to raise one side of the trailer. Place the bottle jack under the main frame rail behind the rear spring hanger, leaving enough room to install a jack stand immediately behind the spring hanger with the wheels off the ground.

 

Caution: To raise the unit, jack the trailer up only on the frame and never on the axle.

Do not apply load to the axle

 

Step 3

Block the wheels on opposite side to be raised with wheel chocks or wood blocks.

 

Step 4

Jack stands should be placed on the front 2 corners of the deck frame for tandem axle replacement.

 

The Jack stands should be placed on the front and rear corners of the deck frame for a single axle replacement.

Caution: Do not extend any body part under trailer until all jack stands are securely in place.

 

Step 5

Install a jack stand of sufficient capacity directly behind the rear spring hanger.

 

Step 6

Repeat Steps 4 – 5 for the other side of the trailer.

 

Step 7

With the tires now slightly off the ground remove the lug nuts and the wheels from the trailer on one axle at a time.

 

Section II:AXLE REPLACEMENT

Step 1

Support one of the axle tubes with a floor jack. (Do not apply load the axle tube)

 

Step 2

Disconnect the brake wires for the axle from the trailer wiring harness that runs along the inside of the frame on the off-door side of the vehicle. Note: Do not disconnect the wires at the back of the brake assembly.

 

Step 3

Remove the U-bolts and nuts attaching the axle to the spring. Lower the axle assembly and remove from unit.

 

Step 4

Slide the new axle under the trailer positioned so the free end of the brake wires on the axle can be connected to the trailer brake wiring harness on the off-door side.

 

Step 5

Reattach axle to springs using U-bolts and nuts. Torque U-bolt nuts to 65 ft/lbs.

 

Step 6

Reattach the brake wiring disconnected in Step 2 from the axle to the trailer wire harness using new wire connectors.

 

Step 7

Re-install tires on new axle

 

Step 8

Repeat steps 1 – 7 for the other axle(s).

 

Section III:WHEEL ASSEMBLY INSTALLATION

Step 1

Start the lug nuts on each stud by hand.

 

Step 2

You must use the star pattern and torque wrench when tightening the lug nuts to the wheel. This sequencing pattern shows how to progressively tighten the lug nuts to best achieve the proper torques and clamp load.

 

Step 3

Using the star pattern outlined above, tighten the lug nuts until the 1st stage torque (2025 ft-lbs) are properly positioned in the tapered seats of the wheel.

Wheel Torque Requirements
1st Stage 2nd Stage 3rd Stage
20-25 ft-lbs50-60 ft-lbs115 ft-lbs

 

Step 4

Using the star pattern outlined, tighten the lug nuts until the 2nd stage torque (50-60 ftlbs) outlined is achieved.

 

Step 5

Lower the trailer to the ground.

 

Step 6

Using the star pattern outlined, tighten the lug nuts until the 3rd and final stage (115 ftlbs) is achieved.

 

Step 7

Use a dial or digital torque wrench to verify that the proper amount of torque has been applied.

 


SERVICE ALERT BULLETIN
Alert Subject: D35 Axles with Idler Hubs Component: Idler Hub
Initiated/created by:  Approved per 2-10-21 email-Rob GelvenDate:  9-Feb-2021
Problem Description:

PJ Trailers with idler axles may potentially have hubs missing inner bearing.  The suspect axles are labeled with DextereBay logo Axle Serial Numbers: 622463901 & 622463906 attached to the axle tube.

 

PJ Trailer Models Potential Impacted: C4, C5, U6, U8, UC & UL

 

Idler Hub:

 

 

Containment: 

1) For specific trailers shown on the list attached, identify the axle serial number by looking at the label attached to the axle (see below defined by first 9 digits):

 

2) If the axle serial number matches the suspect lots (622463901 or 622463906), then evaluate the axle to confirm the presence of the inner bearing by one (1) of the methods below.

 

3) Wheel-end evaluation:

 

a. Axle with idler hub (no wheel attached):  grasp the outer diameter of the idler hub and attempt to move the hub inboard and/or outboard parallel to the axle beam.  Movement greater than 1/8” should be considered an inner bearing ‘non-conforming’ hub assembly.  There will be a noticeable ‘wobble’ of the hub on the spindle,

 

b. Axle with wheel attached:  While the trailer is sitting on the ground, grasp the top of the tire and attempt to move the entire wheel-end inboard and/or outboard.  Excessive movement of the wheel-end and/or audible metal-to-metal noise will indicate a potential inner bearing ‘nonconforming’ hub assembly.  If the evaluation is inconclusive, remove the wheel from the hub and follow step a).

 

4) All units that are confirmed with a hub missing the inner bearing should have the axle assembly replaced.  Contact [email protected] to initiate axle replacement.  Provide axle serial number affected and associate trailer VIN number.

 


IMPORTANT SAFETY RECALL

This notice applies to your motor· vehicle equipment,

VIN: 3CVU81  / Model: U8

 

Date:  March 25, 2021

 

Safety Recall Number: 21V061

 

Subject: Recall for inspection of DextereBay logo Axle hub for potential missing inner bearing

 

Dear Jared Fisher,

 

This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

PJ Trailers Manufacturing, Inc. (PJ Trailers), has concluded that a defect, which relates to motor vehicle safety, exists in certain 2021 PJ Trailers Models (C4, U6, U8, UC, UL). A failure of the hub subassembly on the Idler Axle from DextereBay logo Axle could result in accidental damage to include personal injury, death and/or property damage.

 

Your trailer has been identified as one that is included in this recall. You are advised not to use the trailer for any purpose and to immediately contact PJ Trailers to schedule the required inspection and potential axle replacement (only  performed  ithe inspection fails). Please con tact PJ Trailers Warranty Team by phone at (888)330-8106 or by email recall@ pitrailers.com immediately to schedule the inspection.

 

The defect will be remedied by your authorized PJ Trailers dealer or representative by inspecting the axle hub for the inner bearing presence. If the inspect ion fails (i.e., inner bearing is missing) the dealer will replace the axle. The inspection will take approximately 10 minutes to perform and if the inspection fails, the axle will be replaced, which will take about l hour to complete. However, additional time may be required depending on how dealer appointments are scheduled and processed. To make the appointment to schedule the necessary inspection and potential axle replacement, which will be performed at no charge to you, please do the following:

 

Call PJ Trailers Manufacturing, Inc. toll-free at (888)330-8106 or via email recall@pitrailers.com for the location of your closest PJ Trailers dealer, or authorized representative, who will perform the inspection and potential axle replacement. You should call the same number if you have any problem obtaining the needed repair. DO NOT USE THE TRAILER FOR ANY PURPOSE.

 

If you had the axle replaced before you received this letter , you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact PJ Trailers at (888)330-8106 or via email recall@pjtrailers.com.

 

Upon completion of the necessary inspection and potential axle replacement, the dealer or PJ Trailers authorized representative will notify PJ Trailers Manufacturing, Inc. that your trailer has been inspected and if it required the axle to be replaced or not.

 

If you no longer own the subject trailer, please provide PJ Trailers with the new owner’s information (if known), either by mail to the address listed above, via email recall@pjtra ilers.com or by fax to (903)785-6898. If the new owner information is unknown, simply notify PJ Trailers that you no longer own the subject trailer.

 

If you believe that PJ Trailers Manufacturing, Inc. has failed or is unable to remedy the potential defect without charge within, a reasonable time, you may submit a complaint to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590

 

or call the toll-free Vehicle Safety Hotline at 1-888 -327- 4236 (TTY: 1-800-424-9153); or go to

https://www.safercar.gov

 

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We regret any inconvenience, which this action may cause you. This program is being carried out to ensure your safety.

Your prompt attention to this important matter is appreciated. Sincerely ,

PJ Trailers Manufacturing, Inc.

 



5 Affected Products

Vehicles

MAKEMODELYEAR
PJ TRAILERSC42021
PJ TRAILERSU62021
PJ TRAILERSU82021
PJ TRAILERSUC2021
PJ TRAILERSUL2021

 


11 Associated Documents

Recall 573 Report- Amendment 1

RCLRPT-21V061-3961.PDF 215.845KB

 


Recall Quarterly Report #1, 2021-1

RCLQRT-21V061-2472.PDF 211.112KB

 


Safety Bulletin

RCSB-21V061-6275.pdf 236.517KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-21V061-3881.pdf 2977.226KB

 


Recall Quarterly Report #2, 2021-2

RCLQRT-21V061-9260.PDF 211.207KB

 


Remedy Instructions and TSB

RCRIT-21V061-6183.pdf 302.592KB

 


Owner Notification Letter(Part 577)

RCONL-21V061-1912.pdf 1047.681KB

 


Defect Notice 573 Report

RCLRPT-21V061-9485.PDF 215.831KB

 


Recall Acknowledgement

RCAK-21V061-8309.pdf 645.541KB

 


Recall Quarterly Report #3, 2021-3

RCLQRT-21V061-7617.PDF 211.294KB

 


Recall Quarterly Report #4, 2021-4

RCLQRT-21V061-7082.PDF 211.403KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V061&docType=RCL

 


 

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