April 9, 2018 NHTSA CAMPAIGN NUMBER: 18V223000
If the left taillight does not work, the coach would have reduced visibility to other drivers, increasing the risk of a crash.
NHTSA Campaign Number: 18V223
Manufacturer Motor Coach Industries
Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Potential Number of Units Affected 197
Summary
Motor Coach Industries (MCI) is recalling certain 2018 J4500 vehicles. The left rear taillight harness branch of the engine compartment wiring may contact the engine coolant tank causing a loss of power to the left taillight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
MCI will notify owners, and dealers will inspect the left taillight wiring harness, re-routing and repairing it as necessary, free of charge. The recall began on April 23, 2018. Owners may contact MCI customer service at 1-800-241-2947. MCI’s number for this recall is SB 461.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
April 23, 2018
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s) [«UNIT»]
«CUST_NAME»
ATTENTION: TECH SERVICE DEPT/MAINT
«ADDRESS_1»
«CITY», «STATE» «ZIP»
| SUBJECT: | SAFETY RECALL: LEFT TAIL LAMP WIRING HARNESS |
| Ref.: | NHTSA # 18V-223 Transport Canada # 2018-170 MCI Service Bulletin 461 |
Attention Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canadian Motor Vehicle Safety Act.
Motor Coach Industries, Inc. has become aware that on certain model year 2018 MCI J4500 coaches, the left hand tail lamp harness branch of the engine compartment wiring harness may chafe against the engine coolant tank. If this occurs, the chafing could damage the wires and cause a loss of power to the left tail lamp lights, resulting in a noncompliance with FMVSS 108. Failure of the left hand tail lamp lighting could result in vehicles following the affected coach to experience reduced indication of the coach turning or stopping. At night, the loss of the left hand tail lamp will reduce the rear visibility of the coach. Reduced visibility of the coach during turning, stopping, and at night could result in a crash and cause personal injury.
MCI is conducting a recall to repair the affected vehicles. The recall work will be provided at no cost to you, and is estimated to take a half hour to complete. Please see the enclosed MCI Service Bulletin 461 for further information.
MCI records indicate that you are the owner or operator of the following vehicle(s) included in this recall:
«UNIT»
MCI strongly urges you to have the recall work performed on your vehicle(s) as quickly as possible.
You may contact the MCI Customer Service Line at 1-800-241-2947 if you have any questions about this recall campaign or wish to make arrangements to have your vehicle(s) repaired at an authorized MCI service center. Submittal of MCI Warranty Claim Forms may be completed on MCI’s website at https://fleetsupportiw.mcicoach.com/iwarranty/signon (click on Customer Care System), or a photocopy of the Warranty Claim Form found in the Warranty Manual can be mailed / faxed to the MCI Warranty Department. Please refer to Service Bulletin 461, and your OWNER LIMITED WARRANTY MANUAL, for more detailed information.
After contacting MCI Customer Service, if you are still unable to have the safety defect remedied without charge and within a reasonable time, you may submit a complaint:
For US customers:
You may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call 888 327-4236 (TTY: 800-424-9153), or go to https://www.safercar.gov if remedy difficulties exist.
For Canadian customers:
Please contact our customer service at 1-800-241-2947, or for additional information about the recall, you can contact Transport Canada at 1-800-333-0510.
If you are the lessor of the vehicle(s) identified above, Federal law requires that you forward this notice by first class mail to the most recent lessee(s) known to you, within ten days of your receipt of this notice.
If you have sold or otherwise transferred the vehicle(s) identified above, please contact the MCI Customer Service Line at 1-800-241-2947 with all of the information you have regarding the current owner/operator of the vehicle(s).
If you had your vehicle repaired for this condition prior to receipt of this notice and incurred any costs, you may be eligible for reimbursement. Please contact the MCI Customer Service Line at 1-800-241-2947 for further information in that regard.
We regret the inconvenience this may cause you, but urge you to implement the recall procedures with respect to your vehicle(s) as soon as possible for your added safety and satisfaction.
Sincerely,
Motor Coach Industries
Warranty Department
Enclosure: MCI Service Bulletin 461
1 Affected Product
Vehicle
| MCI | J4500 | 2018 |
9 Associated Documents
Remedy Instructions and TSB
RCRIT-18V223-8205.pdf 187.618KB
Recall Acknowledgement
Non-Compliance Notice 573 Report/FMVSS 108
RCLRPT-18V223-6568.pdf 215.642KB
Recall 573 Report- Amendment 3
RCLRPT-18V223-8547.PDF 215.641KB
Recall Quarterly Report #2, 2018-3
RCLQRT-18V223-5178.PDF 211.225KB
Owner Notification Letter(Part 577)
RCONL-18V223-0821.pdf 31.091KB
Remedy Instructions and TSB
RCRIT-18V223-4773.pdf 182.565KB
Recall Quarterly Report #4, 2019-1
RCLQRT-18V223-6475.PDF 211.421KB
Recall Quarterly Report #3, 2018-4
RCLQRT-18V223-8785.PDF 211.314KB
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