April 13, 2021 NHTSA CAMPAIGN NUMBER: 21V262000
Vehicle May Start When Not In PARK/FMVSS 102
Starting the vehicle when the transmission is not in PARK may cause unintended vehicle movement, increasing the risk of a crash.
NHTSA Campaign Number: 21V262
Manufacturer PACCAR
Incorporated
Components POWER TRAIN
Potential Number of Units Affected 56
Summary
PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T440, T470, T800, and W900 vehicles. The starter interrupt may allow the vehicle to start when the transmission is not in PARK. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 102, “Transmission shift position sequence, starter interlock, and transmission braking effect.”
Remedy
Paccar will notify owners, and dealers will inspect and reconnect the transmission and chassis harness, free of charge. Owner notification letters were mailed on May 26, 2021. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR’s number for this recall is 21KWB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
T440/T470/T800/W900 Starter Interrupt Circuit
Number
21KWB / 21V262 / 2021-223
Supplier
Kenworth Truck Company
Description
Recall 21KWB: T440/T470/T800/W900 Starter Interrupt Circuit
Date
5/3/2021
What’s New
Safety Recall – The transmission and chassis harness may not have the starter interrupt connected properly, which enables the vehicle to start while the transmission is in drive or reverse gear. This is non-compliant with FMVSS 102 S3.1.3 / CVSS 102. The vehicle will be checked for correct operation of the starter interrupt and, if needed, the circuit will be connected correctly.
Introduction
The transmission and chassis harness may not have the starter interrupt connected properly, which enables the vehicle to start while the transmission is in drive or reverse gear.
On affected vehicles, the vehicle may move without warning, which may result in a collision and injury to persons or property. These vehicles may fail to comply with FMVSS 102 S3.1.3 / CVSS 102.
Situation
65 chassis (53 U.S. and 12 Canada) T440/470, T800, and W900 chassis model year 2022 built from 01/04/2021 through 03/04/2021 equipped with an Allison transmission.
Warranty
There is no time or mileage limit for this recall. Kenworth will pay for parts at dealer net plus applicable markup and labor:
- 0.3 hours labor to confirm correct operation of the starter interrupt circuit. Use Quick Claim Code 21KWBA.
- 1.0 hour labor to confirm incorrect operation of the starter interrupt circuit, and then correctly connect and then test the circuit. Use Quick Claim Code 21KWBB.
-
- Select the correct Front Chassis Harness in the Causal Part field.
- File a long claim for extraordinary circumstances (which must be explained).
Take-Off Parts Disposition: N/A
| PRWS CLAIM CODING | |||||||||||||||
| Campaign Code: | 21KWB | Campaign Type | Safety Recall | ||||||||||||
| Claim Category: | Truck | Repair Type | Proactive | ||||||||||||
| Customer Concern Code | 226 | Causal Code | A1 | ||||||||||||
| Corrective Action Code | 12 | Responsibility Code: | Camp | ||||||||||||
| Failure Location | 027-
038- 002 | Causal Part
Select the appropriate part number from the list. |
| ||||||||||||
| Supplier Code | N/A | SRT Code | 027-002
1.0 hrs. Connect neutral start wiring from chassis harness to transmission harness. To be used with TIB 21KWB only. confirm correct operation of the starter interrupt circuit 027-003 0.3 hrs. Confirm correct operation of the starter interrupt circuit per 21KWB | ||||||||||||
| CLAIM CODING | |||
| Failure Location: | 027-038-
002 | Work Accomplished: | 55 |
| Failure Type: | 140 | Responsibility Code: | 02 |
| SRT
Code: | 027-002
1.0 hrs. Connect neutral start wiring from chassis harness to transmission harness. To be used with TIB 21KWB only. 027-003 0.3 hrs. Confirm correct operation of the starter interrupt circuit per 21KWB. | Claim Type: | C |
Procedure
Please follow your dealership’s safety procedures and precautions to ensure the vehicle can be safely repaired and maintained.
If wiring diagrams are required to locate and identify the connectors, search for the following in WebECAT to identify the harness diagrams:
1. Ensure wheels are chocked and there is ample room in front of and behind the chassis in case the engine starts in gear.
2. Set the park brake.
3. Make sure service brake is applied.
WARNING!
To help avoid injury or property damage caused by sudden and unexpected vehicle movement do not start a Starter Interrupt Circuit test until you:
Put the transmission in N (Neutral)…and Apply the parking brake and service brake… and
Chock the vehicle wheels and take any other steps necessary to keep the vehicle from moving…and
Warn personnel to keep clear of the vehicle and its path.
If the starter engages or the engine starts, the vehicle may move and could result in equipment damage, severe injury, or death.
WARNING!
Use an observer when checking engagement of the starter to make sure there is no one around the vehicle. You will be attempting to start the vehicle in gear during this procedure. You must ensure there is ample room to stop the vehicle if the engine starts. If the starter engages or the engine starts, the vehicle may move and could result in equipment damage, severe injury, or death.
4. Check to make sure the truck starts in neutral and make sure it fully builds air then turn off truck.
5. Attempt to engage the starter in drive or reverse:
a. Turn key to the on position and wait for the electrical system to “wake” up.
b. Place the transmission gear selector in drive.
c. While listening for the starter to engage, turn the key to the start position did the starter engage?
-
- If the starter engages, STOP and continue to Step 6.
-
- If the starter does not engage, place shift controller in reverse and repeat the process. Next place the shift controller in neutral and the engine should start. Repeat this procedure one more time to check safe operation of starter interrupt. If the starter does not engage during these attempts, then no further action is required.
6. Locate the starter interrupt connectors J11/P14 located on the Allison Transmission harness, It is likely to be found routed forward towards rear left of the engine along the firewall, rather than to the rear.
7. Locate the Front Chassis starter interrupt connectors J004/P004.
8. Reroute the portion of the Allison harness containing connectors J11 and P14 so they can reach the Front Chassis harness connectors.
9. Connect J004 to P14 and P004 to J11.
10. Secure the harness with cable ties every 6 inches. Ensure the harness route will not cause chaffing or interfere with moving components.
11. Retest the neutral start circuit as instructed in Steps 1-5 to confirm correct operation of the circuit.
Parts
When repair is needed, source parts locally.
Links
Chassis List
U.S. Customer Letter
Canada Customer Letter
Revision History
- 05/06/2021: Customer letters added.
May 26, 2021
IMPORTANT SAFETY RECALL
Subject: Safety Recall 21 KWB – T440/T470, T800, wgoo Starter Interrupt Circuit
NHTSA Recall number 21
EXPIRATION DATE: NONE
The VINs are listed on the back of this letter
Scan this QR code to open the Kenworth Dealer Locator
Dear Kenworth Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Kenworth Truck Company has decided that certain model year 2022 T440/470, T800, and W900 vehicles manufactured from
01/04/2021 through 03/04/2021 fail to conform to Federal Motor Vehicle Safety Standard No. 102 S3_1 3 — Transmission Shift Position Sequence, Starter Interlock, and Transmission Braking Effect The transmission and chassis harness may not have the starter interrupt circuit connected properly, which enables the vehicle to start while the transmission is in drive or reverse gear. Unexpected movement of the vehicle may result in a crash and injury to persons or property.
The problem is…
The starter interrupt circuit may not be connected properly, which enables the vehicle to start while the transmission is in drive or reverse gear.
What your dealer will do.
Dealers will confirm correct operation of the starter interrupt circuit. If the starter interrupt circuit is not connected properly, they will connect and verify correct operation.
What you must do
Contact your Kenworth Dealer to schedule an appointment for repair
Kenworth has initiated a recall to remedy this noncompliance. Please contact your Kenworth dealer. To find your Kenworth dealer, please visit Dealer Locator at www.Kenworth.com This repair may take up to 1.0 hour of labor depending on vehicle configuration and dealer scheduling. This repair will be performed at no charge to you.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Receipts for parts and/or labor are required for consideration of reimbursement.
If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact Kenworth Customer Service, provide your name, your dealers city and state, your phone number, your email address (optional), the last 8 digits of your VIN, the bulletin number, and your question, using one of the following:
Email: Kenworth_Campaigns@paccar.com with the bulletin number in the subject line
or
Mail Kenworth Truck Company, P.O. Box 1000, Kirkland, WA 98083-1000, Attn: Customer Service Department
or
Phone: 425-828-5888
If you conclude that Kenworth Truck Company has not enabled you to remedy this noncompliance in reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153); or go to https://www.safercar.gov
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner if you know their name.
We regret any inconvenience that this work may cause you and appreciate your cooperation in this matter.
Thank you,
Annick Hollingsworth
Director of Service Platforms
Kenworth Truck Company
(Over Please)
4 Affected Products
Vehicles
8 Associated Documents
Remedy Instructions and TSB
RCRIT-21V262-8028.pdf 117.446KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V262-5330.pdf 171.534KB
Recall Acknowledgement
RCAK-21V262-7899.pdf 646.018KB
Noncompliance Notice 573 Report
RCLRPT-21V262-7079.PDF 215.452KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V262-7984.pdf 238.722KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V262-6552.PDF 211.241KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V262-6385.PDF 211.144KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V262-0494.PDF 211.325KB
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