High Pressure Fuel Rail Assembly May Leak Fuel – 2017-2020 Gillig Low Floor

May 14, 2021 NHTSA CAMPAIGN NUMBER: 21V352000

High Pressure Fuel Rail Assembly May Leak Fuel

A fuel leak in the presence of an ignition source increases the risk of a fire.

 

NHTSA Campaign Number: 21V352

Manufacturer GilligeBay logo, LLC

Components FUEL SYSTEM, DIESEL

Potential Number of Units Affected 4,399

 

Summary

GilligeBay logo, LLC. (GilligeBay logo) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

 

Remedy

GilligeBay logo will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact GilligeBay logo customer service at 1-510-264-5073 or 1-800-735-1500.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL NOTICE

 

August 27, 2021

 

GILLIGeBay logo Campaign ID Number: 21V-352

 

Property
Name
Address
City, State Zip

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

GILLIGeBay logo is recalling a limited population of buses equipped with CumminseBay logo L9eBay logo Diesel engines which may be affected by a safety defect due to fuel injection common rails that may develop leaks and increase the risk of fire in the presence of an ignition source.

 

What The Issue Is:

CumminseBay logo Inc. is recalling a number of L9eBay logo Diesel engines installed in a variety of vehicles including transit buses, due to defective High Pressure Common Rail fuel systems. (recall ID# 21E-032).

A subset of these defected CumminseBay logo engines was installed in GILLIGeBay logo transit buses manufactured between 02/23/2017 and 10/12/2020. Therefore, GILLIGeBay logo is recalling the affected vehicle population to fulfill the vehicle OEM’s reporting obligations, as required by 573.5(a).

 

What We Are Asking You To Do:

1. Review the enclosed VIN list to ID the buses affected by this recall.

2. Reach out to your local CumminseBay logo Service Provider to schedule appointment to perform Recall.

 

What GILLIGeBay logo Will Do For You:

This safety recall campaign is administered by CumminseBay logo Inc. If needed, GILLIGeBay logo will facilitate communication with CumminseBay logo to complete the needed repair at no cost to you. As indicated by CumminseBay logo, the fuel rail threads will be inspected for damage. If damage is found on the threads, the rail will be replaced with a rail of a different design. The fuel lines will also be replaced with lines of a different design if the rail is replaced. If no damage is found on the threads, new crush washers will be installed. For units having no thread damage, the technician will be instructed to place a paint dot somewhere on the rail to indicate that the repair has been completed. For units that do have thread damage, the replacement rail and fuel lines will have unique part numbers. The replacement rail and lines are also visibly different.

Any questions regarding this information should be directed to your local CumminseBay logo distributor or dealer. You may also contact CumminseBay logo Care at 1-800-286-6467 or GILLIGeBay logo Service at fieldservice@gilligeBay logo.com .

If, after having attempted to take advantage of this recall, you believe you have not been able to have your bus remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

 

Federal regulations require that any vehicle lessor receiving the recall notice must forward a copy of this notice to the vehicle lessee within ten days.

 

We regret any inconvenience that this situation may cause you. GILLIGeBay logo wants to assure you that we are concerned about customer safety and your continued satisfaction with our products.

 

Sincerely,

 

GILLIGeBay logo, LLC

 

Victor Doran
Executive Director, Quality & Service

 

CC:
Mr. Greg Vismara, V.P., Engineering, GILLIGeBay logo LLC
Mr. Marco Genova, Product Safety & Compliance Manager, GILLIGeBay logo LLC

 


21E032 Cummins ISX12 & L9 Fuel Rail Assembly Inspection and Repair Procedure: External Fuel Leaks

 

http://oemdtc.com/6157/21e032-cummins-isx12-l9-fuel-rail-assembly-inspection-and-repair-procedure-external-fuel-leaks

 


4 Affected Products

Vehicle

MAKEMODELYEAR
GILLIGeBay logoLOW FLOOR2017-2020

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-21V352-9870.PDF 215.847KB

 


Recall Acknowledgement

RCAK-21V352-3333.pdf 645.521KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V352-4657.pdf 48.53KB

 


Recall Quarterly Report #2, 2021-4

RCLQRT-21V352-3045.PDF 211.237KB

 


Recall Quarterly Report #1, 2021-3

RCLQRT-21V352-4251.PDF 211.132KB

 


Recall Quarterly Report #1, 2021-3

RCLQRT-21V352-8675.PDF 211.133KB

 


Recall 573 Report – January 11, 2022

RCLRPT-21V352-2114.PDF 215.845KB

 


Recall 573 Report- 03/08/2022

RCLRPT-21V352-4339.PDF 215.895KB

 


Latest Recalls Documents

 


 

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