June 23, 2021 NHTSA CAMPAIGN NUMBER: 21E056000
Stove Saddle Valves may Leak Gas
A gas leak can increase the risk of a fire.
NHTSA Campaign Number: 21E056
Manufacturer R.C. WILLETT COMPANY INC.
Components EQUIPMENT
Potential Number of Units Affected 6
Summary
R.C. Willett Company Inc. (R.C. Willett) is recalling certain NorthStar 8.5 Arrow U truck campers
, equipped with Dometic S31, R1731, and R2131 3-burner slide in stoves. The saddle valve securing bolt may be over tightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Remedy
Dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on July 15, 2021. Owners may contact R.C. Willett customer service at 1-319-233-3461.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Northstar Truck Campers
October 4, 2021
Owner Notification letter
Dear Northstar Customer,
In a report dated September 24, 2020, Dometic Corporation notified NHTSA that a safety defect exists in certain 3 burner cooking stoves, with part numbers S31, R1731 and R2131 in which the saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak. Please click the following link to reference the recall filing https://static.nhtsa.gov/odi/rcl/2020/RCLRPT–20E071–9259.PDF
Please contact your selling dealer, Truck Camper Warehouse in N.H. to have the saddle valve replaced. It will be replaced free of charge with no cost to you once you get your unit to Truck Camper Warehouse. We apologize for any inconvenience you may incur and thank you again for being our customer.
If you have any questions or concerns, please contact us here at R.C. Willett Co. Inc. at 319 233-3461 as it is our pleasure to assist you.
Thanks again,
R.C. Willett Co. Inc.
3040 Leversee Rd.
Cedar Falls, Iowa 50613
www.northstarcampers.com
20E071 Demetic 3 Burner Cooking Stoves Stove Saddle Valves
http://oemdtc.com/5464/20e071-demetic-3-burner-cooking-stoves-stove-saddle-valves
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| NORTHSTAR ARROW | 3 BURNER STOVE | |
6 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-21E056-5932.PDF 213.713KB
Defect Notice 573 Report
RCLRPT-21E056-2677.PDF 213.533KB
Recall Acknowledgement
RCAK-21E056-8793.pdf 646.232KB
Owner Notification Letter(Part 577)
RCONL-21E056-6297.pdf 101.543KB
Recall 573 Report – 1/14/2022
RCLRPT-21E056-6070.PDF 214.124KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21E056-0053.PDF 211.135KB
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