2014-2016 Star Trans School Buses Emergency Exit Window Labels Incorrect

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Model year Make Unit item USA 2015 Startrans ST59005 1 2015 Startrans ST69900C 3 2015 Startrans ST69901C 4 2015 Startrans ST69902C 2 2015 Startrans ST69903C 1 2015 Startrans ST69904C 3 2015 Startrans ST69905C 1 2015 Startrans ST69906C 14 2015 Startrans ST69907C 2 2015 Startrans ST69911C 2 2015 Startrans ST69917C 4 2015 Startrans ST69920C 6 2015 Startrans ST69921C 1 2015 Startrans ST69922 5 2015 Startrans ST69922C 32 2015 Startrans ST69923 2 2015 Startrans ST69923C 13 2015 Startrans ST69924C 2 2015 Startrans ST69925 2 2015 Startrans ST69925C 3 2015 Startrans ST69926C 10 2015 Startrans ST69927C 10 2015 Startrans ST69930C 6 2015 Startrans ST69999C 26 2015 Startrans ST79901C 4 2015 Startrans ST79902C 1 2015 Startrans ST79904C 10 2015 Startrans ST79905 1 2015 Startrans ST79905C 3 2015 Startrans ST79906C 2 2015 Startrans ST79907C 7 2015 Startrans ST79999C 2 2015 Startrans ST89001C 3 2015 Startrans ST89003C 2 2015 Startrans ST89007C 1 2015 Startrans ST89009C 3 2015 Startrans ST89999C 1 2015 Startrans ST99006C 1 2016 Startrans ST59007 6 2016 Startrans ST59999 2 2016 Startrans ST69901C 5 2016 Startrans ST69903C 2 2016 Startrans ST69904C 1 2016 Startrans ST69905C 3 2016 Startrans ST69906C 1 2016 Startrans ST69907C 1 2016 Startrans ST69908C 3 2016 Startrans ST69917C 27 2016 Startrans ST69918C 2 2016 Startrans ST69919C 1 2016 Startrans ST69920C 13 2016 Startrans ST69922C 30 2016 Startrans ST69923C 11 2016 Startrans ST69924C 1 2016 Startrans ST69925 1 2016 Startrans ST69926C 40 2016 Startrans ST69927C 22 2016 Startrans ST69928C 13 2016 Startrans ST69929C 1 2016 Startrans ST69930C 3 2016 Startrans ST69931C 1 2016 Startrans ST69998C 4 2016 Startrans ST69999C 35 2016 Startrans ST79902C 6 2016 Startrans ST79903C 2 2016 Startrans ST79904C 4 2016 Startrans ST79905C 6 2016 Startrans ST79906C 2 2016 Startrans ST79907C 3 2016 Startrans ST79908C 1 2016 Startrans ST79999C 5 2016 Startrans ST89003C 1 2016 Startrans ST89007C 2 2016 Startrans ST89008C 2 2016 Startrans ST89009C 8 2016 Startrans ST99006C 1 Grand Total 468

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IMPORTANT SAFETY RECALL Page 1 of 1 November 2021 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety, exists in 2015 – 2016 Start Trans School Buses and fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS/CMVSS 217, “Bus emergency exits and window retention and release.” This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The rear emergency exit window labels are not within 16cm of the release mechanisms, and the instructions are incomplete as they only reference one single handle EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the passenger follows the instructions on the label, a passenger would operate one release mechanism resulting in the second release mechanism to remain latched. Therefore, the window may not be able to pushed out in an emergency potentially causing personal injury. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Vehicles will receive the correct emergency exit stickers for the egress windows. A second letter with the stickers will be mailed once the stickers are available. What if you no longer own this vehicle? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. CONTACT PHONE CUSTOMER SERVICE (800) 348-7440 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 21V786 CANADA RECALL: 2021-622 FR ID# 05-0170 <<VIN>> <<OWNER NAME/DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Integrity O Safety O Quality O Customer Service Sincerely, Cherie Schmucker Forest River, Inc. Office Manager Office of Corporate Compliance INTERIM OWNER NOTIFICATION A SECONDARY NOTICE WILL FOLLOW WHEN THE REMEDY IS AVAILABLE

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IMPORTANT SAFETY RECALL Page 1 of 2 July 2022 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety, exists in 2014 – 2016 Start Trans School Buses and fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS/CMVSS 217, “Bus emergency exits and window retention and release.” This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The rear emergency exit window labels are not within 16cm of the release mechanisms, and the instructions are incomplete as they only reference one single handle EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the passenger follows the instructions on the label, a passenger would operate one release mechanism resulting in the second release mechanism to remain latched. Therefore, the window may not be able to pushed out in an emergency potentially causing personal injury. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? The estimated time of repair is .20 hours. Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these stickers. You may have the recall corrected at any Forest River dealership or Service Center. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. IF YOUR WINDOW ALREADY HAS THE LABELS NEXT TO THE HANDLES THEN YOU ARE ALREADY COMPLIANT. YOU MAY DISREGARD THIS NOTICE AND LABELS The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .8 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 21V786 CANADA RECALL: 2021-622 FR ID# 05-0170 <<VIN>> <<OWNER NAME/DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 Please send the service invoice to the following address: Star Trans Forest River, Inc. Attn: WARRANTY MANAGER 2367 Century Ave Goshen, IN 46528 What if you no longer own this vehicle? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (800) 348-7440 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without change, you may write to the following address: For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2021-622 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 21V786

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IMPORTANT SAFETY RECALL Page 1 of 2 November 2021 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety, exists in 2015 – 2016 Star Trans School Buses and fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS/CMVSS 217, “Bus emergency exits and window retention and release.” The identified VIN(S) referenced in the attached document(s). The designated Date range of production is 05/16/2014 through 4/6/2016 DEFECT/NONCOMPLIANCE: The rear emergency exit window labels are not within 16cm of the release mechanisms, and the instructions are incomplete as they only reference one single handle EVALUATION OF RISK: If the passenger follows the instructions on the label, a passenger would operate one release mechanism resulting in the second release mechanism to remain latched. Therefore, the window may not be able to pushed out in an emergency potentially causing personal injury. SERVICE PROCEDURE: Dealership Service Department Service procedures are not available at this time. A second letter will contain the details of when the parts are available. HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (800) 348-7440 Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 21V786 CANADA RECALL: 2021-622 FR ID: 05-0171 <<DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Integrity O Safety O Quality O Customer Service INTERIM OWNER NOTIFICATION A SECONDARY NOTICE WILL FOLLOW WHEN THE REMEDY IS AVAILABLE IMPORTANT SAFETY RECALL Page 2 of 2

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IMPORTANT SAFETY RECALL Page 1 of 2 July 2022 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety, exists in 2015 – 2016 Star Trans School Buses and fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS/CMVSS 217, “Bus emergency exits and window retention and release.” The identified VIN(S) referenced in the attached document(s). The designated Date range of production is 05/16/2014 through 4/6/2016 DEFECT/NONCOMPLIANCE: The rear emergency exit window labels are not within 16cm of the release mechanisms, and the instructions are incomplete as they only reference one single handle EVALUATION OF RISK: If the passenger follows the instructions on the label, a passenger would operate one release mechanism resulting in the second release mechanism to remain latched. Therefore, the window may not be able to pushed out in an emergency potentially causing personal injury. SERVICE PROCEDURE: Dealership Service Department Service procedures are included below. Please contact the phone number below to order the stickers. 2 stickers will be needed for each window. Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 21V786 CANADA RECALL: 2021-622 FR ID: 05-0171 <<DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Integrity O Safety O Quality O Customer Service REAR EMERGENCY EXIT WINDOW REAR EMERGENCY EXIT WINDOW CURRENT LABEL AFFIXED AFFIX NEW LABELS HERE – APPROXIMATELY 1”to 6” FROM THE TOP OF RELEASE HANDLES IMPORTANT SAFETY RECALL Page 2 of 2 DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 21V786 2021-622 RC-047-03-00-004157 INSTALL LABELS ON WINDOW .20 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (800) 348-7440 The Recall shall be considered the utmost priority to remedy the 2015 – 2016 Star Trans School Buses in question. The retail consumer shall not be charged any amount of monies for remedy to their 2015 – 2016 Star Trans School Buses listed under this Recall. If your dealership has already performed the remedy to 2015 – 2016 Star Trans School Buses, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2015 – 2016 Star Trans School Buses in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.

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