KTB2112 Inoperable Clutch – 2018-2020 KTM Motorcycles

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KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 1 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved RECALL: THIS MODIFICATION HAS TOP PRIORITY AND MUST BE PERFORMED IMMEDIATELY TO ENSURE CUSTOMER SAFETY CLUTCH SLAVE CYLINDER INSPECTION AND REPLACEMENT IF NEEDED AFFECTED MODELS: 2018 690 Duke and 690 Enduro R 2019 690 Duke, 690 Enduro R and 690 SMC R 2020 690 Enduro R and 690 SMC R RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN KTM DEALER.NET INITIAL INFORMATION: KTM North America, Inc. has determined that a defect which relates to motor vehicle safety exists with certain 2018, 2019 and 2020 motorcycles listed above pertaining to the clutch slave cylinder. On affected motorcycles there is a possibility that the bellow style gasket can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted (Fig. 1). If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle in a normal manner due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could cause injury to the rider or others and/or damage to property. For example, when motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral. The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles (Fig. 2). Fig. 1 – Version with bellow style gasket Fig. 2 – New version without bellow style gasket (p.n. 79432061144) (p.n. 76132061044) KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 2 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved Some motorcycles might already have the new version clutch slave cylinder mounted from a customer replacement. Therefore it is first necessary to inspect the clutch slave cylinder to determine which version is installed. If the bellow style gasket clutch slave cylinder is mounted it must be replaced by the new version (p.n. 76132061044). If the new version is already mounted then you must reinstall the new style slave cylinder using a new gasket and o-ring on the slave cylinder and a new lock washer for the front sprocket to seal and remount the components properly. KTM is notifying all registered owners of the motorcycles by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized KTM Dealer to have the clutch slave cylinder replaced. This recall must only be performed by trained technicians with proper equipment. Dealers should take every reasonable action to make sure the customer does not try to repair or perform the recall on their vehicle. Doing so is a violation of Federal law. Dealers are to properly record the repair of the recall, report and return parts to KTM. Dealers must replace the clutch slave cylinder on all affected model motorcycles in their inventory prior to any customer delivery. Any of the affected model motorcycles received directly from KTM North America, Inc. require replacement of clutch slave cylinder prior to customer delivery. Affected motorcycles acquired through dealer transfers or trades must be remedied and checked in KTM Dealer.net to ensure and document that the repair has been performed. Motorcycles that are affected must not be sold or operated until the clutch slave cylinder is replaced as described in this bulletin. It is a violation of KTM North America, Inc. policy for an authorized KTM dealer to deliver any affected units to customers before the procedure in this bulletin has been performed. KTM must report to the federal government on a regular basis how many motorcycles have been inspected and repaired during this campaign. Be sure to submit your warranty request for reimbursement on every unit repaired to ensure accurate compliance numbers. PROCEDURE FOR REPAIR: (Please reference the repair manual for more detailed instructions on the removal and installation of parts) • Avoid contact between brake fluid and painted parts. Brake fluid attacks paint! • Small amounts of brake fluid may leak out, therefore protect surrounding surfaces with proper protective covering to prevent damage. • Immediately wash off brake fluid residues or stains with water. 1. Remove the front sprocket cover and front sprocket nut according to the repair manual. 2. Pull off the front sprocket together with the chain and allow to hang downward. 3. Take off the clutch slave cylinder together with the seal according to the repair manual. 4. Inspect the clutch slave cylinder version. Version with bellows, exchange necessary > point 5 (action code 01) Version without bellows, no exchange necessary > point 6 (action code 00) 5. Loosen the clutch line and fit to the new clutch slave cylinder (76132061044). 6. Mount the clutch slave cylinder with a new seal and a new O-ring according to the repair manual and bleed in the case of a replacement. 7. Mount the front sprocket together with the chain, the front sprocket nut with new lock washer and the front sprocket cover according to the repair manual. 8. Check the system for leaks, perform a function test and take a test ride. KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 3 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved Table 1 – Screw connections and torques Component Screw Torque Remark Clutch line M6 6 Nm Front sprocket nut M20 100 Nm Loctite 243 Front sprocket cover, screws M8 M6 25 Nm 10 Nm VEHICLE LOCK INFORMATION: Unsold motorcycles that are linked to this recall are locked in the vehicle history. The vehicle lock prevents the motorcycle from being retailed to a customer before the recall is performed. In order to unlock the vehicle, you must perform the recall and then submit a TI claim. After the TI claim is submitted it will be possible to unlock and retail the motorcycle. PARTS ORDERING: Please order the following for each affected motorcycle: 1 QTY. 76132061044 – CLUTCH SLAVE CYL. DOT CPL. 27MM (order if the slave cylinder needs replaced due to the motorcycle having a bellow style gasket slave cylinder mounted) 1 QTY. 51033031000 – Lock washer (order for each affected motorcycle that has the inspection or replacement) 1 QTY. 59032065100 – Gasket (order for each affected motorcycle that has the inspection or replacement) 1 QTY. 0770300015 – O-ring (order for each affected motorcycle that has the inspection or replacement) Replaced clutch slave cylinders must be returned to the KTM Warranty Department at 1119 Milan Ave. Amherst, OH 44001. Warranty Claims will only be processed after the replaced parts have been received. Parts must be tagged and include a copy of the claim. WARRANTY INPUT INFORMATION: This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a Motorcycle History search in KTM Dealer.net to determine if it’s affected. If the motorcycle is affected, you will see a link to the bulletin and its repair status in the history results. KTM North America will not warranty units whose VIN numbers are not linked as this bulletin does not apply to them. It is the responsibility of the dealer to determine if the unit requires this update by checking the vehicle history and understanding the instructions provided by this bulletin. Please note that when entering a warranty claim on an affected model, you must perform a vehicle history search, expand the Technical information window and click the orange arrow on the right side of the corresponding bulletin message. You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs performed and listed in the warranty claim input information; click Continue with selected action code. The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional information in the required fields marked with an asterisk “*” before submitting the claim to KTM. The flat rate time for this repair is based on the action performed and provided in minutes. KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 4 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved REIMBURSEMENT FOR CUSTOMERS THAT ALREADY PAID FOR THE REPAIR: If a customer has already paid for a repair related to this concern before the date of this bulletin, the customer may be eligible for reimbursement. Please contact Dealer Services for more information regarding reimbursement for this type of situation. Warranty type: TI warranty Assembly group: 32 – Clutch Damage code: 900 – Failure identification by manufacturer Damage-causing component: 79432061144 – Clutch slave cylinder Action code, parts, working time: Inspection of clutch slave cylinder Action code: 32_1948775_00 Working time: 30 minutes Parts: 1 QTY. 51033031000 – Lock washer 1 QTY. 59032065100 – Gasket 1 QTY. 0770300015 – O-ring Replacement of clutch slave cylinder Action code: 32_1948775_01 Working time: 40 minutes Parts: 1 QTY. 76132061044 – Clutch slave cylinder 1 QTY. 51033031000 – Lock washer 1 QTY. 59032065100 – Gasket 1 QTY. 0770300015 – O-ring 1 QTY. GA06 – brake fluid 0,1l Are stock items affected: YES Please send the clutch slave cylinders 79432061144 via RMA back to the Spare Parts Center. KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 5 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved IMPORTANT SAFETY RECALL NOTICE NHTSA Recall No. xxxVxxx Affected VIN: «Vin» 10/xx/2021 «PdiFirstName» «PdiLastName» «PdiAddress1» «PdiCity», «PdiProvince» «PdiPostalCode» RE: Affected models: 2018 690 Duke and 690 Enduro R 2019 690 Duke, 690 Enduro R and 690 SMC R 2020 690 Enduro R and 690 SMC R Dear KTM Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KTM North America, Inc. has decided that a defect which relates to motor vehicle safety exists in the model year 2018, 2019 and 2020 model motorcycles listed above. It is necessary to have the clutch slave cylinder inspected and replaced on all affected motorcycles. This work must be performed by an authorized KTM Dealer and will be free of charge. On affected motorcycles there is a possibility that the bellow style gasket on the clutch slave cylinder can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted. If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle in a normal manner due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could cause injury to the rider or others and/or damage to property. For example, when motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral. The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles. If you are unable to transport your motorcycle to your nearest KTM dealer, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. Please contact your authorized KTM Dealer (log onto www.ktm.com for a complete dealer listing) as soon as possible to arrange having your clutch slave cylinder inspected and replaced. It is suggested that you call your local authorized KTM Dealer to make an appointment to have the recall repair performed. The procedure will take approximately 40 minutes. However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule. Please present a copy of this letter along with your motorcycle to your local authorized KTM dealer. There will be no charge for this service. If you have any questions related to the content of this letter, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if for any reason KTM is unable to remedy the situation without charge, or within a reasonable amount of time, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 6 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform KTM North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope. We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers is to provide you with the highest level of service, support and customer satisfaction. Best Regards, Dealer Services Department KTM North America, Inc.

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Corp 700 US 31 East Clarksville IN 47129 www.ccpowersports.com BRINNdustries, LLC. 3477 South Street Lafayette IN 47905 www.spykesktm.com Harry Watts, Jr. LLC. 3904 Kentucky 15 Hazard KY 41701 www.ridecenterusa.com Lexington Motorsports, LLC. 2049 Bryant Road Lexington KY 40509 www.lexingtonmotorsports.com CCM of Northern Kentucky, Inc. 10855 Dixie Hwy Walton KY 41094 www.indianofnky.com Babbitt’s Sports Center, LLC. 3712 Airline Road Muskegon MI 49444 www.babbittsonline.com Lake Cycle, Inc. 12200 W Olive Rd Grand Haven MI 49417 Mt. Pleasant Recreationalsales, LLC. 1604 West High Street Mount Pleasant MI 48858 www.reckermotorsports.net General Trends, LLC. 3700 Plainfield Avenue Grand Rapids MI 49525 www.villagemotorsports.net Zeigler Motorsports, LLC 5001 Park Cicle Drive Kalamazoo MI 49048 www.zeigler.com Graham, Inc. 206 Wilson Drive Senatobia MS 38668 www.grahamktm.com Eurosport Asheville, Inc. 30 Bryson St. Suite 160 Asheville NC 28803 www.eursportasheville.com Kirks Racing Works, LLC. 8500 N. Main Street Dayton OH 45415 www.krwcycles.com/ Clinton County Motorsports, Inc. 6002 North Us Highway 68 Wilmington OH 45177 www.clintoncountymotorsports.com Championship Powersports, Inc. 7755 State Route 108 Wauseon OH 43567 www.championshippowersports.com Recreational Vehicles, Inc. 104 Halter Drive Piedmont SC 29673 www.foothillsmotorsports.com Mountain Adventures, LLC. 3422 Adventure Lane Kodak TN 37764 www.mtn-motorsports.com Columbia Powersports Supercenter, LLC. 800 S. James Campbell Blvd. #A2 Columbia TN 38401 www.columbiatnpowersports.com Sloan’s Sales & Service, Inc. 2233 Nw Broad Street Murfreesboro TN 37129 www.sloanscycle.com Mtn. View Motorsports, LLC. 4301 Highway 58 Chattanooga TN 37416 www.pandorasmotorsports.com Motorsports Nation, LLC. 982 Norwich Rd. Plainfield CT 06374 www.motorsportsnation.com Colonial Power & Sport, LLC. 480 Boston Post Road Milford CT 06460 www.colonialktm.com Manchester Sports Center, Inc. 30 Adams St Manchester CT 06042 www.hondaktm.com Wagner Motorsports International, LLC. 700 Plantation St. Worcester MA 01605 www.wagnermotorsports.com North Shore Moto Sport, Inc. 107 Brimbal Ave. Beverly MA 01915 www.cycles128.com Cliff’s Cycles, A Partnership 84 Rockwood Road Norfolk MA 02056 www.cliffscycles.com Concord Cycle Center Corporation 110 Manchester Street Concord NH 03301 www.freedomcyclenh.com Motorbikes Plus, LLC. 3 Cate Street Portsmouth NH 03801 www.motorbikesplus.com Cornick, Inc. 1300 Clements Bridge Road Deptford NJ 08096 www.dhy.com New Egypt Cycle and Performance Center, Inc. 2044 Route 206 Box 2210 Vincentown NJ 08088 www.mthollykawasaki.com Vinnie’s Competition Cycle Sports, Inc. 210 Route 10 East Hanover NJ 07936 www.hanoverpowersports.com The Motorcycle Mall, Inc. 655 Washington Ave. Belleville NJ 07109 www.motorcyclemall.com Pop’s Cycle, Inc. 115 Route 23 North Hamburg NJ 07419 www.townandcountrycyclecenter.com Ithaca Recreation Sports Inc. 1906 Elmira Road Newfield NY 14867 www.ithacarecreation.com Dutchess Recreational Vehicles, Inc. 737 Freedom Plains Road Poughkeepsie NY 12603 www.dutchessrec.com Shelby’s Toy Store, Inc. 1444 Commerce Ave. Bronx NY 10461 www.shelbyspowersports.com William Hebeler, Inc. 6466 Main Road Lockport NY 14094 www.hebelers.com Edelmann Sales, Inc. 172 Edelmann Lane Troy NY 12180 www.edelmannsales.com Schaeffer’s Sales & Service, Inc. 1123 Brick Hill Road Orwigsburg PA 17961 www.schaeffershd.com Osco, Inc. 8738 West Chester Pike Upper Darby PA 19082 www.crossroadpowersports.com Solid Performance, Inc. 106 Robbins Road Downingtown PA 19335 www.solid-performance.com Scott Powersports, Inc. 1675 PA-Route 309 Coopersburg PA 18036 www.scottpowersports.com Razee Motorcycle Center, Inc. 730 Tower Hill Road North Kingstown RI 02852 www.razeemotorcycle.com Ronnie’s Cycle Sales Of Bennington, Inc. 2601 West Road Bennington VT 05201 www.ronniesbennington.com Moramoto, LLC 7807 N. Dale Mabry HWY Tampa FL 33614 www.moramoto.com Motorcycle Enthusiasts, Inc. 5138 Commercial Way Us Hwy 19 Spring Hill FL 34606 www.mcenthusiasts.com Barney’s Motorcycle Sales, Inc. 10411 Gandy Blvd. St. Petersburg FL 33702 www.barneysstpete.com Ride USA, LLC. 3880 N. US Highway 441 Ocala FL 34475 www.ridenowocala.com Spaceport Suzuki, Inc. 480 North Washington Ave. Titusville FL 32796 www.spaceportcycles.com Cycle Sports Center, Inc. 4001 John Young Parkway Orlando FL 32804 www.cyclesportscenter.com Distinctive Cycles, Inc. 18291 Us Highway 331 South Freeport FL 32439 www.distinctivecycles.com RNBeach, LLC. 10315 Beach Blvd. Jacksonville FL 32246 www.ridenowbeachblvd.com Lambretta South, Inc. 3671 N. Dixie Hwy Pompano Beach FL 33064 www.rivamotorsports.com DeLand Motorsports, Inc. 2610 S. Woodland Blvd. DeLand FL 32720 www.delandmotorsports.com RNMC Daytona, LLC. 450 Ridgewood Ave Daytona Beach FL 32117 www.ridenowdaytonabeach.com Nosa, Inc. 6400 West 20Th Avenue Hialeah FL 33016 www.palmettomotorsports.com WMR Competition Performance, Inc. 8300 SW Lost River Road Stuart FL 34997 www.wmr1.com Central Florida PowerSports, Inc. 2575 N. Orange Blossom Trl Kissimmee FL 34744 www.centralfloridapowersports.com H&F Motorsports 2, LLC. 10885 Alpharetta Hwy Roswell GA 30076 www.mmsroswell.com H & F Motorsports, LLC. 1700 Horizon Pkwy NE Buford GA 30518 www.mmsmallofga.com Legal Name Street Address City State / Province Postal Code Website G,J&L, Inc. 2531 Peach Orchard Road Augusta GA 30906 www.augustakawsuz.com Marietta Motorsports, Inc. 1501 Culp Lake Road Cedartown GA 30125 www.ktmworld.com Capitol Cycle Co. 4950 Mercer University Drive Macon GA 31210 www.capitolcycle.com Cycle Specialty CO, Inc. 104 Kenwood Road Fayetteville GA 30214 www.cyclespecialty.com WPH Four Holdings, Inc. 1025 Camden Way Tifton GA 31794 www.ktmofshouthgeorgia.com Motorcycles of Atlanta, Inc. 1581 Cobb Pkwy SE Marietta GA 30060 www.woolyscycles.com Hattiesburg Cycles, Inc. 6412 Us Hwy 49 Hattiesburg MS 39401 www.hattiesburgcycles.com Redline Powersports, LLC. 4663 Hwy 501 Myrtle Beach SC 29579 www.redlinepowersports.net Hicklin Power Sports, LLC. 3160 SE Grimes Blvd. #700 Grimes IA 50111 www.hicklinpowersports.com McGrath Motorsports, LLC. 4645 Center Point Rd. Cedar Rapids IA 52402 www.mcgrathpowersports.com Nishna Valley Cycle, Inc. 2500 East 7Th Street Atlantic IA 50022 www.nishnavalleycycle.com Lone Star-Cardinal Motorcycle Ventures XIV, LLC. 2235 South Eastwood Woodstock IL 60098 www.woodstock-ktm.com ATVs and More, Inc. 1307 W. Main Street Salem IL 62881 www.atvsandmor.com Motor Cycle Center Inc. 443 E. ST. CHARLES RD. Villa Park IL 60181 www.teammcc.com Owen Motor Sports, Inc. 11660 Old State Road Charleston IL 61920 www.owenmotorsports.com Cyclezone, LLC. 2921 Nw Us Hwy 24 Topeka KS 66618 www.cyclezonektm.com Letko Cycle Services, Inc. 12535 S. Rogers Road Olathe KS 66062 www.letko.com Race-Driven, Inc. 1419 Ludington St. Escanaba MI 49829 www.race-driven.com Starr Cycle Yamaha Inc. 200 Pierce Avenue North Mankato MN 56003 www.starr-cycle.com Auto Import, Inc. 8194 Fairview Rd Baxter MN 56425 www.brothersmotorsports.com Moon Motor Sales, Inc. 3613 Chelsea Rd. W. Monticello MN 55362 www.moonmotorsports.com Larson’s Cycle, Inc. 205 S. Garfield Street Cambridge MN 55008 www.larsonscycle.com Liberty Cycle Center, Inc. 321 N. 291 HWY Liberty MO 64068 www.lccpowersports.com Freedom Cycles, Inc. 12501 South Us Highway 71 Grandview MO 64030 www.freedomcyclesinc.com Big St. Charles Motorsports, LLC. 3830 West Clay St. St. Charles MO 63301 www.bigstcharlesmotorsports.com Huizenga, Jeremy 1101 Airport Road Bismarck ND 58504 http://fullthrottlemotorsports.org Dillon Brothers, Inc. 3848 N, HWS Cleveland Blvd. Omaha NE 68116 www.dilloncycles.com Jasper Enterprises, LLC. 3500 N. Cliff Ave. Sioux Falls SD 57104 www.empiremotorsportssf.com Nextgen Companies, LLC. 9443 Highway 124 North Chippewa Falls WI 54729 www.nextgen-powersports.com Action Power Sports, Inc. S14 W22605 Coral Dr. Waukesha WI 53186 www.actionps.com Team Motorsports, LLC. 1890 Mid Valley Dr. De Pere WI 54115 www.team-motorsports.com Rob’s Performance Motor Sports, LLC. 601 Hwy Y Johnson Creek WI 53038 www.robsperformance.com Gmack Enterprises, LLC. 175 E. Spaulding Ave. Pueblo CO 81007 www.strictly-powersports.com Hi-Tech Motorsports MT, Inc. 6540 South Frontage Road Billings MT 59101 www.hi-techmotorsports.com Sun Sports Unlimited Inc. 219 West Highway 50 Gunnison CO 81230 www.sunsportsunlimited.com Sun Enterprises, Inc. 8877 North Washington Street Denver CO 80229 www.sunent.com Apex Sports, Inc. 327 S Weber Street Colorado Springs CO 80903 www.apexsportsinc.com Davis Service Center, Inc. 2380 East Main Street Montrose CO 81401 www.davisservicecenter.com Steamboat Powersports, LLC. 2989 Riverside Plaza Steamboat Springs CO 80487 www.steamboatpowersports.com T&W Industries, LLCs. 29603 Us Highway 160 East Durango CO 81301 www.funcentercycles.com Rocky Mountain Racing Works, Inc. 7025 Hwy 82 Bldg 1 Unit B Glenwood Springs CO 81601 www.ktmofaspen.net Rare Air Motorsports, LLC. 16135 Highway 9 Breckenridge CO 80424 www.motobreck.com GJ Powersports, Inc. 2747 Crossroads Blvd Grand Junction CO 81506 www.gjktm.com 2-Schmidt investments, LLC. 1400 E. Eisenhower Blvd. Loveland CO 80537 www.elitektm.com Fay Myers Motor Company 9700 E. Arapahoe Rd Greenwood Village CO 80112 www.faymyers.com Gforce Powersports, LLC. 7700 West Colfax Ave. Lakewood CO 80214 www.gforcepowersports.com Ronan Power Products, Inc. 1151 North 1St Street, Suite A Hamilton MT 59840 www.hamiltonpolaris.com Big Sky BMW-Kawasaki, Inc. 2315 South Ave. West Missoula MT 59801 www.bigskymotorsports.com Penco Adventures, Inc. 2310 South Highway 93 Kalispell MT 59901 www.pencoadventures.com Summit Motorsports, Inc. 25 Homestake Drive Bozeman MT 59718 www.summitmotorsports.net Motorsports of Santa Fe, LLC 4360 Rodeo Rd Santa Fe NM 87507 www.santafektm.com RSA Enterprises, LLC. 10012 Coors Blvd Nw Albuquerque NM 87114 www.teamrands.com Rice, LLC. 3337 East Mall Dr. Rapid City SD 57701 www.ricehondasuzuki.com Vernal Sports Center, Inc. 2029 West Highway 40 Vernal UT 84078 www.beersharley.com P & K Motorcycles, Inc. 3401 Cy Ave. Casper WY 82604 www.caspermountainmotorsports.com Action Motorsports, Inc. 3555 E 2nd Street Gillette WY 82718 www.actionmotorsportswy.com Moto One Orchard, LLC. 680 N. Franklin Blvd. Nampa ID 83687 www.motoonektm.com Darrell & Bob’s Cycle Sales, Inc. 2745 E. Seltice Way Coeur D’Alene ID 83814 www.cdahondapowersports.com Carls Cycles Sales, Inc. 5550 West State Street Boise ID 83703 www.carlscycle.com Fun Country, Inc. 1318 West 2nd Street The Dalles OR 97058 www.funcountrypowersports.com Legal Name Street Address City State / Province Postal Code Website Power Auto, Inc. 333 SW Sublimity Blvd Sublimity OR 97385 www.poweryamaha.com Gray Area Racing, LLC. 700 Q Street Springfield OR 97477 www.ktmcountry.net Cascade Motorsports, Inc. 20445 Cady Way Bend Bend OR 97701 www.cascademotorsports.net DRT, LLC. 1625 N. Oregon Ontario OR 97914 www.edgeperformancesports.com Lanphere Enterprises, Inc. 10380 SW Cascade Ave Tigard OR 97223 www.beavertonmotorcycles.com Oregon Motorcycle Adventures, Inc. 3844 South Pacific Highway Medford OR 97501 www.oma-ktm.com Gresham Powersports, LLC. 993 NE Kane Dr Gresham OR 97030 www.greshampowersports.com Motosport Motorcycles, Inc. 809 Ne 28Th Avenue Hillsboro OR 97124 www.hillsboromotorcycles.com Cycle Barn, Inc. 15202 Smokey Point Blvd. Marysville WA 98271 www.smokeypointcyclebarn.com Montgomery and Sons, LLC. 3031 GS Center Road Wenatchee WA 98801 www.wenpow.com Port Angeles Power Equipment, Inc. 2624 East Highway 101 Port Angeles WA 98362 www.papowerequipment.com Ride Motorsports, Inc. 200 Ne Gilman Blvd. Issaquah WA 98027 www.i-90motorsports.com Motor Sports of Olympia, Inc. 6807 Martin Way East Olympia WA 98516 www.motorsportsofolympia.com Seattle Motorsports, Inc. 320 N. Lewis St. Monroe WA 98272 www.aedventuremotorsports.net Central Powersports, LLC. 2310 W. Dolarway Road Ellensburg WA 98926 www.centralpowersports.com Auburn Motorcycles, LLC. 1611 West Valley Highway South Auburn WA 98001 www.nashpowersportsauburn.com Mt. Baker Moto-Sports, LLC. 2111 Iowa Street Bellingham WA 98229 www.mtbakermoto.com WT Transfer Holding Co., LLC 1205 N. Futrall Drive Fayetteville AR 72703 www.freedompowersportsfayetteville.com B’s Moto Lab, LLC. 6315 E. Crestmark St. STE 1 Bel Aire KS 67220 www.bsmotolab.com Snyder Enterprises, LLC. 2529 E 70th Street Shreveport LA 71105 www.shreveportcycles.com Southwest Missouri Cycles, LLC. 225 S. US Hwy 60 Marionville MO 65705 www.marionvillepowersports.com Logston & Logston, Inc. 910 Livingston Loop Santa Teresa NM 88008 www.motorsportsofnewmexico.com Logston & Logston, Inc. 2125 South Valley Drive Las Cruces NM 88005 www.motorsportsofnewmexico.com Tim’s Sportscenter of Tulsa, Inc. 4926 E 21St St Tulsa OK 74114 www.tulsapowersports.com Yamaha of Stillwater, LLC. 4650 West 6th Ave. Stillwater OK 74074 www.yamahaofstillwater.com Nassaney Company, LLC. 2116 E. Broadway Altus OK 73521 www.altusmotorsports.com Turn 10, LLC. 8417 S. I-35 Service Road Oklahoma City OK 73149 www.ajaxktm.com Lipscomb Powersports, LLC. 4208 Old Jacksboro Hwy. Wichita Falls TX 76302 www.skipscyclesktm.com Mainland Cycle Center, LLC. 4009 Fleming Street LaMarque TX 77568 www.mainlandcyclecenter.com Nortex Motorsports, Inc. 521 Acme Street Denton TX 76205 www.cyclecenterofdenton.com Wild West Inc. 22515 Katy Fwy Katy TX 77450 www.wildwesthonda.com Sharp’s Motorsports, Inc. 4413 East I-40 Amarillo TX 79104 www.sharpsmotorsports.com Luarco Two, LLC. 4120 William D. Tate Ave. Grapevine TX 76051 www.grapevinekawasaki.com Jimenez Motorsports, LLC. 6420 Sintatra Pkwy Laredo TX 78041 www.bmg-x.net MWY, LLC. 1030 I30 East Rockwall TX 75087 www.rockwallpowersports.com Lubbock Sports, Inc. 4202 W Loop 289 Lubbock TX 79407 www.familypowersports.com Spring Valley Country Tavern, Inc. 557 North Conally Drive Elm Mott TX 76640 www.munnracing.com Cycle Shack North, Inc. 1101 I-45 South Conroe TX 77301 www.cycleshacknorth.com Straightline Motor Sports, LLC. 2260 W. Pioneer Parkway, Suite C Arlington TX 76013 www.slmracing.com Adventure Moto, LLC. 419 Metro Park Mckinney TX 75071 www.adventurektm.com Johnson, Thomas 10214 N. Interstate Hwy 35 Austin TX 78753 www.tjsktm.com Blackbeard Marine V, LLC. 451185 East 320 Road Afton OK 74331 www.blackbeardmarine-powersports.com LZ Prescott, LLC. 6500 E. State Rte. 69 Prescott Valley AZ 86314 www.goazprescott.com C&W Motors, Inc. 2677 E. Willis Road Chandler AZ 85286 www.ridenoweuro.com LZ Flagstaff, LLC. 1400 East Butler Avenue Flagstaff AZ 86001 www.goazflagstaff.com We Ride Powersports Phoenix, LLC. 1880 S. 7th Ave Phoenix AZ 85007 www.nashpowersports.com LZ Delta, LLC. 16844 N. Arrowhead Fountain Center Dr. Peoria AZ 85382 www.goazmotorcycles.com Champion Powersport Group, LLC. 4125 W. Summit Walk Ct. Phoenix AZ 85086 www.azmotocity.com LZ Delta, LLC. 15500 N. Hayden Road Scottsdale AZ 85260 www.goaz.com AZKKT, Inc. 3741 N. I-10 Frontage Rd. Tucson AZ 85705 www.azktm.com Rainbow Sports, Inc. 21618 Golden Triangle Rd. Santa Clarita CA 91350 www.kenandjoes.com Too Fast, Inc. 2500A Marine Ave Redondo Beach CA 90278 www.delamo-motorsports.com Poway Powersports, LLC. 14168 Poway Rd., Suite 2 Poway CA 92064 www.powaypowersports.com NCY Holdings, Inc. 2333 Montiel Road San Marcos CA 92069 www.ncy-motorsports.com Ocelot Engineering, Inc. 555 South H Street San Bernardino CA 92410 www.chaparralmotorsports.com California Motorcycle Assessories, Inc. 3291 Cherry Avenue Long Beach CA 90807 www.delamomotorsports-longbeach.com Central CO. Powersports, Inc. 6466 Hollister Ave. Goleta CA 93117 www.santabarbaramotorsports.com West Coast Yamaha, Inc. 1622 Illinois Ave. Unit 1 Perris CA 92571 www.langstonmotorsports.com D.A.S.B., Inc. 1890 Auto Park Place Chula Vista CA 91911 www.delamomotorsports.com/southbay New Century Motorsports, LLC. 3001 W. Main Street Alhambra CA 91801 www.ncbmwmotorcycles.com Legal Name Street Address City State / Province Postal Code Website Seidner Enterprises, LLC. 1151 N. Azusa Ave. Covina CA 91722 www.bertsmegamall.com Malcolm Smith Motorcycles, Inc. 7599 Indiana Avenue Riverside CA 92504 www.malcolmsmith.com Toyaka Limited, Inc. 1250 East Thousand Oaks Blvd Thousand Oaks CA 91362 www.thousandoaksktm.com Acme Cycles, Inc. 315 North Magnolia Avenue El Cajon CA 92020 www.motoworldracing.com Three Brothers Racing of Orange County LLC. 1560 Superior Avenue #C Costa Mesa CA 92627 www.3brosktm.com GPMC, Inc. 3617 India Street, Ste. B San Diego CA 92103 www.sandiegoktm.com AEO Powersports, LLC. 26145 Jefferson Ave., Suite 303 Murrieta CA 92562 www.aeopowersports.com LRD, Inc. 6275 S. Decatur Blvd. Las Vegas NV 89118 www.carterpowersports.com Rocky Mountain ATV, Inc 472 West Buena Vista Blvd. Washington UT 84780 www.rockymountainatvmcdealership.com 222 Action Sports, LLC. 3228 N Higley Rd suite 102 Mesa AZ 85215 www.aeopowersports.com K & B Motorsports of Petaluma, LLC. 3480 Petaluma Blvd. Petaluma CA 94952 www.kandbmotorsports.com NGCW, Inc. 69 Duboce Ave. San Francisco CA 94103 www.scuderiawest.com Calbuco Powersports Group, Inc. 55 College Ave Santa Rosa CA 95401 www.factorypowersports.com 6th Gear Holdings, Inc. 1931 Market St., Ste. B Concord CA 94520 www.eastbayace.com Avenger Fiberglass MFG. Co., Inc. 2575 S. Main St. Lakeport CA 95453 www.hillsidepowersports.com California Custom Powersports, Inc. 2340 Prospect Ave. Suite 105 Paso Robles CA 93446 www.pasoroblespolaris.com Monterey Power Sports, LP 1020 Auto Center Pkwy Seaside CA 93955 www.sports-center.com Mach 1 Motorsports, Inc. 510 Couch St. Vallejo CA 94590 www.mach1motorsports.com James McKoane Enterprises, Inc. 6334 N. Blackstone Fresno CA 93710 www.clawsonmotorsports.com QQQQ Enterprises, Inc. 1120 N. Carpenter Road Modesto CA 95351 www.hkmodesto.com C L Associates, Inc. 1011 Dell Ave. Campbell CA 95008 www.themotorcafe.com Nor-Cal Motorsports, Inc. 7343 Home Leisure Plaza Sacramento CA 95823 www.norcalktm.com Fator’s Motorcycle Sales, Inc. 682 Grove Street Redding CA 96002 www.fators.com Iron Horse Motorsports, LLC. 7661 Monterey St. Gilroy CA 95020 www.gilroymotorcylecenter.com Teegarden Enterprises, Inc. 100 Louis Lane Roseville CA 95661 www.mpcktm.com Action Motor Sports, Inc. 1355 E. Lincoln Road Idaho Falls ID 83401 www.actionmotor.com Powersports Inc. 2523 Pole Line Road Pocatello ID 83201 www.rideidaho.net Adventure Motorsports, LLC. 2469 Kimberly Road Twin Falls ID 83301 www.adventuretf.com Let’s Ride, LLC. 270 S Hwy 24 Heyburn ID 83336 www.letsride-idaho.com Michael’s Reno Suzuki Yamaha, Inc 10828 South Virginia Street Reno NV 89511 www.renoktm.com Hall Pass, LLC. 951 Jack’s Valley Road Carson City NV 89705 www.carsonktm.com Renegade Sports of Centerville, LLC. 240 North Frontage Road Centerville UT 84014 www.renegadesports.us M & M Motorsports, LLC. 1480 N. State Street Provo UT 84604 www.karlmalonepowersportsprovo.com Jorgensen’s, Inc. 980 S. Cove View Road Richfield UT 84701 www.jhsport.com ADS Motorsports, LLC. 2339 S 1900 W West Haven UT 84401 www.adsmotorsports.com The Edge Powersports and Performance, LLC. 14301 South Minuteman Drive Draper UT 84020 www.get2theedge.com

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~ 2056 RE: Affected models: IMPORTANT SAFETY RECALL NOTICE NHTSA Recall No. 21V-792 2018 690 Duke and 690 Enduro R 2019 690 Duke, 690 Enduro R and 690 SMC R 2020 690 Enduro Rand 690 SMC R Dear KTM Customer, READY TORACE 12/16/2021 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KTM North America, Inc. has decided that a defect which relates to motor vehicle safety exists in the model year 2018, 2019 and 2020 model motorcycles listed above. It is necessary to have the clutch slave cylinder inspected and replaced on all affected motorcycles. This work must be perfonned by an authorized KTM Dealer and will be free of charge. On affected motorcycles there is a possibility that the bellow style gasket on the clutch slave cylinder can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in, increasing the risk of a crash. Therefore, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted. If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle properly due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could increase the risk of a crash, cause injury to the rider or others and/or damage to property. The rider may notice that when the motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral. The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles. If you are unable to transport your motorcycle to your nearest KTM dealer, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. Please contact your authorized KTM Dealer (log onto www.ktm.com for a complete dealer listing) as soon as possible to arrange having your clutch slave cylinder inspected and replaced. It is suggested that you call your local authorized KTM Dealer to make an appointment to have the recall repair performed. The procedure will take approximately 40 minutes. However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule. Please present a copy of this letter along with your motorcycle to your local authorized KTM dealer. There will be no charge for this service. If you have any questions related to the content of this letter, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if for any reason KTM is unable to remedy the situation wlthout charge, or within a reasonable amount of time, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800- 424-9153); or go to http://www.safercar.gov KTM NORTH AMERICA, INC. Dealer Services Department 38429 Innovation Court II Murrieta, CA 92563 II T: 951-600-8007 // F: 951-600-8866 1119 Milan Avenue// Amherst, OH 44001 // T: 440-985-3553 II F: 440-985-3060 8701 Rue Samuel-Hatt II Chambly, QC J3L 6V4 I/T: 450-441-4451 II F: 450-441-3885 www.ktm.com If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform KTM North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. If you have already paid for a repair related to this concern before the date of this letter, you may be eligible for reimbursement. Please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for more information. We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers is to provide you with the highest level of service, support and customer satisfaction. Best Regards, Dealer Services Department KTM North America, Inc.

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