Incorrect GAWR on Certification Label – 2021-2022 Cruiser RV Hitch Trailers

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21v802 & 2021-632 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.03.19 Section 1 – Capacity Section 3- Cargo capacities Section 2- Tire information Section 4 – Federal ID The V.I.N. tag is broken into four sections. You will need to replace all four sections. IMPORTANT: DO NOT APPLY NEW LABELS OVER THE EXISTING LABELS. 1. Locate sections 1, 2 and 4 on the driver’s side of your unit, typically just above the baggage door. Remove sections 1, 2 and 4 from your sidewall using a plastic scraping tool being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal if needed. 2. Locate sections 1, 2 and 4 in the new set you received in the mail, remove from backer and carefully place on side wall in the order you removed them. 3. Locate section 3 in the door jamb closest to the hinge of the entrance door. Remove section 3 from your door jamb using a plastic scraping tool, being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal. 4. Remove section 3 from the backer and place on the inside of the door jamb. 21v802 & 2021-632 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.03.19 Section 3 – Cargo capacities applied to the inside of the door jamb. 21v802 & 2021-632 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.03.19 Section 4 – Federal ID Section 1 – Capacity Section 2- Tire information 21v802 & 2021-632 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.03.19 Section 4 – Federal ID Section – 1 capacity Section 2 – Tire information

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IMPORTANT SAFETY RECALL «OWNER» «STREET» «CITY», «STATE» «ZIP_CODE» This notice applies to your vehicle: «WARRANTY ID» Dear «OWNER»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Cruiser RV (Cruiser) has decided that that certain Travel Trailers do not conform to 49 CFR Part 567 – Certification and Federal Motor Vehicle Safety Standard 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. On the vehicles subject to this recall, the Federal Certification Label and Tire Placard may contain incorrect or missing information. We apologize for any inconvenience this action may cause you, however your safety and continued satisfaction are of the utmost importance to us. It has been decided that certain 2021 – 2022 Cruiser Hitch travel trailers subject to this recall campaign may have a Federal Certification label on these vehicles that do not have the correct Gross Axle Weight Rating (GAWR) listed on the label. If the correct GAWR is not listed, the operator would not know the trailer’s weight limit and may overload the vehicle, increasing the risk of a crash. Cruiser will have an authorized dealer or repair center replace the Federal Certification Label. This will be corrected at no expense to you, the owner. This recall should take 10-12 minutes to complete. We have enclosed the replacement label so that it can be replaced quickly. At your earliest convenience, please contact your local dealer to set up an appointment to have this corrected immediately, this service will be performed free of charge. You will need the following information for the phone call:  VIN of your travel trailer  Name, Address, and Phone Number If you have questions concerning this recall or if you need any assistance please contact the Warranty/Service Department by phone at 260-562-3500. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from Cruiser by contacting the Cruiser Warranty/Service Department. If after contacting Cruiser Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter. Sincerely, Cruiser RV Service Department cc: National Highway Traffic Safety Administration (NHTSA) Reason for this recall What we need you to do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: 21v802 Date: What we will do

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