Water Heater Exhaust Fumes May Enter Slide-Out – 2021 Jayco Jay Flight Octane Travel Trailers

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21V-897 Water Heater Relocation January 2022 Page 1 of 7 WATER HEATER RELOCATION PROCESS FINISHED INSTALLATION WITH SUPPLIED PARTS  Finished Installation  Supplied Parts Adapter Plate With #8 x 1 ½” Additional Parts in Kit wood Screws above. above. Bulletin Type: Recall Bulletin #(s): 21V-897 US _ 2021-708 CAN Job Code(s): 9901572 Flat Rate(s): 3.0 Hr. – Water Heater Relocation Publication Date: January 2022 Make(s): Jayco Model(s): Jay Flight Octane Model Year(s): 2021 Incident: Water Heater installed under the Slideout Affected Units: 2021 Jay Flight Octane M1VD0050-M1VD0176 Parts Kit: 21V-897 Contents: See Page 7 Misc. Tools & Supplies: Power drill, Router, Utility knife, Hammer, Rivet gun Parts Return Information: N/A 21V-897 Water Heater Relocation January 2022 Page 2 of 7 WATER HEATER RELOCATION PROCESS 1. Prepare the unit for the installation for new parts a. On the interior: b. Open the access panel in the lower cabinetry located forward of the refrigerator cabinet. Remove the return air grill at the bottom of the refrigerator cabinet. This will provide needed access from the interior of the coach. c. On the exterior: d. Drain the water from the water heater. Close the LP Gas valves on the LP bottles. On the water heater, disconnect the gas line, the hot water line, and the cold water line. Unplug the water heater from the 120 volt AC wall receptacle. e. Take a clear photo of the low voltage electrical connection prior to disconnecting the low voltage wires. f. This will make a valuable reference when reconnecting the water heater. The gas line for the Refrigerator and the Furnace should also be disconnected. Pull the three gas lines down through the floor holes. Remove the three grommets for later use. Tape over the ends of all of these gas lines to avoid contamination entering these lines. g. With a hammer remove the wood framing member from the right side of the water heater opening by pounding it free at the top and bottom corner of the opening. Keep this wood piece as it will be reinstalled later. This step can be seen in Figure 2. Fig 1 Fig 1 Fig 2 Fig 2 21V-897 Water Heater Relocation January 2022 Page 3 of 7 h. Using the router, follow the edge of the framing members that define the new opening and remove the side metal and the exterior fiberglass that is exposed. Routing is shown in Figure 3. i. With a sharp utility knife cut the interior paneling so that it is flush with the edge of the framing to allow for the water heater to be moved rearward. The wood framing member, shown in Figure 4 needs to be cut and removed from the area to allow the water heater to be installed into its new position. j. After the panel and wood framing member have been removed, drill three 1” dia. holes through the floor. k. Locate all three holes below or slightly rearward of the drain that runs horizontally towards the front corner of the refrigerator cabinet. Also look under the floor at the outrigger location on the frame. i. Note: This will avoid drilling these holes on top of the steel outrigger. l. With the gas lines relocated as described the water heater can be installed without interference with the gas lines. Push the gas lines through the holes and install the grommets around the gas lines and secure to the floor shown in Fig 5. m. Cover the original holes in the bottom of the underbelly material with the patch material provided and or foam sealant. n. Remove the tape from the refrigerator and furnace gas line and reinstall these gas lines onto their respective appliances. Fig 3 Fig 3 Fig 4 Fig 4 Fig 5 Fig 5 Fig 6 Fig 6 21V-897 Water Heater Relocation January 2022 Page 4 of 7 o. The framing member that was removed from the rear side of the water heater is to now be reinstalled at the forward edge of the water heater opening. This step is shown in Figure 7. p. This is to be located so that there is a 13” wide opening for the water heater to be inserted into. Use # 8 washer head screws to secure this item to the top and bottom framing members. q. There needs to be a 1½” x 1½” x 6” piece of wood secured with a couple of #8 x 1½” washer head screws to the bottom of the smaller opening that is forward of the water heater to serve as a backer for adapter plate. r. This wood piece is not shown in Figure 7. However, the adapter plate will attach with #8 x 1 ½” wood screw into the hole on the lower left corner of the adapter plate into the wood backer for additional support. s. This screw will also hold the adapter plate to the coach and be covered when the light is installed. 2. Installation of new adapter plate a. Apply the round butyl/foam core sealant that has been provided to the perimeter and back side of the adapter plate assembly shown in Figure 8. b. This material will provide good adhesion and gap filling and will not be so ridged that it will not allow the adapter plate to lay flat to the sidewall. c. Align the adapter plate to the opening of the water heater. Align the wood framing so that the water heater opening in the adapter plate aligns with the water heater opening that the wood framing is providing shown in Figure 9. d. Screw the adapter plate to the side of the coach with the #8 x 1 ½” wood screws provided also shown in Figure 10. Holes in the backer plate have been marked indicating where these screws are to be placed. e. The other holes in the plate are for the installation of the glove storage compartment to be installed later. i. Note: Do not place screws into these holes at this point. f. Tighten the screws down in a progressive pattern to secure the adapter plate evenly to the sidewall so as not to warp the plate. Tighten to ensure a good weather seal to the coach. Reposition the water heater support approximately 7” to Fig 7 Fig 7 Fig 8 Fig 8 Fig 9 Fig 9 Fig 10 Fig 10 21V-897 Water Heater Relocation January 2022 Page 5 of 7 8” rearward on the floor so that the tank of the water heater is supported shown in Figure 6. 3. Installing the new sanitary compartment a. Install the sanitary compartment as shown in Figure 11. b. This item has a foam weather seal on the back surface preinstalled so there is no need for additional seals to be added. c. The 2 screw holes on the left side and the 2 screw holes on the top side that hold the glove box in place are to be installed with #8 x 1 ½” wood screws provided. They will secure through the predrilled holes in the adapter plate and into the wood framing. (Shown in Figure 12) d. The 2 screw holes in the bottom and the two screw holes on the right are to be secured with #8 x 1” self drilling screws as they will secure directly to the steel adapter plate. 4. Installing the new utility light a. Apply the round butyl/foam core sealant that has been provided, to the back side of the light assembly as shown in Figure 13. b. Run the wires through the hole in the steel adapter plate and secure the light to the plate using four #8 x 1” self drilling screws shown in Figure 14. c. The power for the light will be spliced into the 12 volt DC power that is powering the furnace. Fig 11 Fig 11 Fig 12 Fig 12 Fig 13 Fig 13 Fig 14 Fig 14 21V-897 Water Heater Relocation January 2022 Page 6 of 7 5. Re-Installation of the water heater a. It will be necessary to remove the butyl tape sealant from the back of the water heater flange and clean the material from the edge of the flange. b. Now apply the 3/4” wide black butyl sealant provided in the parts kit to the flange of the water heater shown in Figure 15. Then install the water heater into the adapter assembly plate. c. Use the #8 x 1” self drilling screws provided to secure the water heater to the metal plate. Once the water heater is secure reinstall the gas line. d. The water lines will be reconnected from the interior of the unit using the (Red, hot) and (Blue, cold ) water line adapters that have been provided. The 120 volt AC is to be plugged into the wall receptacle. The 12 volt DC wires are to be reconnected referencing Figure 16 that was previously taken at the time of disassembly. e. The sewer drain service light is to be powered from the wires that are powering the furnace. The Wago electrical connectors have been provided for this purpose. (Shown in Figure 17) 6. Installation of the water heater vent deflector a. The exhaust deflector is to be placed onto the center of the water heater door as shown in Figure 18 and the hole locations marked onto the surface of the door. The door is to be drilled using a 3/16” drill bit. The deflector is to be riveted to the door using the rivets provided and shown in Figure 19. Fig 15 Fig 15 Fig 16 Fig 16 Fig 17 Fig 17 Fig 18 Fig 18 Fig 19 Fig 19 21V-897 Water Heater Relocation January 2022 Page 7 of 7 7. Functional Testing a. The water heater drain plug is to be reinstalled and the water heater is to be filled with water pressurizing the water system with the city water supply. The water connections at the back of the water heater and the water line extensions are to be inspected for water leaks. b. The LP tank valves are to be opened and the fittings on the furnace, refrigerator, and water heater are to be checked for leaks with a bubble solution and the system pressure / gauge checked. i. Note: All appliances are to be operated to determine that they are operating properly with regards to LP gas operation. c. The Drain service light is to be turned on and off to determine that it is operating correctly. If all of the above pass, check the water connections again prior to reinstalling the access cover and the return air grill. d. Work is now complete on the unit. 21V-897 Parts Kit Contents: Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. Jan. 2019. 903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 1-Adapter plate 12-#8 Wood screws 1-Roll of butyl foam 102” – Cut to 84” Used for Adapter Plate and 18” for Utility Light 1-Exhaust Deflector 4-Pop Rivets 1-Sanitary compartment door 1-4”PVC Pipe cut to 11.5” 1-4” End Cap 28-#8 Screw, RW Quad 1” TEK2 4-#8 Screw, Pan Quad 1” TWFST 24” Window seal- for back of sanitary compartment door 1-Utility light 4- Wago Splice Connectors 1-14GA Wire cut to 72” 1-Hot (Red) water line with elbows and clamps 1-Cold (Blue) water line with elbows and clamps 1-Butyl tape cut to 54”- for Water Heater 2-Underbelly patch material Shop Supplies: 1 ½” x 1 ½” X 6” piece of wood

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IMPORTANT SAFETY RECALL This Notice Applies to Your Recreational Vehicle VIN Name Address City, St. Zip Dear Valued Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model 2021 Jay Flight Octane travel trailers. The water heater was installed in the incorrect location, which could result in exhaust fumes entering the slide-out area of the trailer. Exhaust gas inside the trailer slide-out can cause carbon monoxide poisoning, increasing the risk of injury. A Jayco dealer will relocate the water heater. The Recall Remedy is free of charge. The repair will take approximately 3 hours to complete. Please contact a Jayco dealer and schedule an appointment for this remedy. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov. We certainly regret this inconvenience; however, your safety is our most important priority. Sincerely, Compliance Management Jayco Towable Division Safety Recall: 21V-897 January 2022 Reason for this recall What we need you to do Recall Remedy

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IMPORTANT SAFETY RECALL Name Address City, State, Zip Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model 2021 Jay Flight Octane travel trailers. The water heater was installed in the incorrect location, which could result in exhaust fumes entering the slide-out area of the trailer. Exhaust gas inside the trailer slide-out can cause carbon monoxide poisoning, increasing the risk of injury. Remedy consists of relocating the water heater. All pertinent information regarding this recall is available under the Applications > Recalls section of the website. Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership. VIN Federal law requires that all affected units in your inventory be repaired prior to delivery to a retail owner. If you sold an affected unit recently, please contact the owner immediately to advise the owner of the recall. In addition, please register the unit through Jayco Partners. A vehicle lessor receiving this notice must notify the lessee by first class mail within ten (10) days from receipt of this owner notification letter. Information regarding this recall is available in CASE RECALL LINES in Jayco Partners. If you have any questions, please contact Jayco Customer Service at 800-283-8267 for assistance. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Safety Recall: NHTSA # 21V-897 January 2022 Reason for Recall r this recall What we need you to do Recall Remedy r this recall

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-897 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : JAN 10, 2022 NHTSA Recall No. : 21V-897 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 108 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Jayco Towable Jay Flight Octane Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Jayco determined the scope from its production records. This model was not built prior to model year 2021. Production Dates : OCT 08, 2020 – JUN 29, 2021 VIN Range 1 : Begin : 1UJBJSBN0M1VD0054 End : 1UJBJSBNXM1VD0160 ✔ Not sequential Description of Defect : Description of the Defect : NFPA 1192 specifies that when an appliance exhaust is located directly under a slideout it must be a minimum of 36 inches below the slideout. If the exhaust is not directly below the slideout the minimum does not apply. Jayco built these units with the water heater exhaust directly below the slideout and within 36 inches of the slideout. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is a chance that exhaust fumes from the water heater can enter the slideout. This could increase the risk of an injury. Description of the Cause : The water heater was mistakenly located directly under the slideout which did not correspond to the engineering drawings which show it not located directly under the slideout. Identification of Any Warning that can Occur : The carbon monoxide detector should sound indicating the presence of carbon monoxide from the exhaust fumes. Involved Components : Part 573 Safety Recall Report 21V-897 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Water heater 6 Gal E/G Component Description : Water heater Component Part Number : 2004902 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 10/6/2021 Jayco Compliance received an email from Corporate Engineering stating that the water heater was improperly located when it was installed in all units we had built. 10/11/2021 Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). 10/20/2021 CPAC met to discuss this incident and assigned Engineering to determine an appropriate repair. CPAC elevated this incident to the Safety Steering Committee (SSC). On 11/11/2021 SSC met and voted that a safety recall was appropriate for this incident. Description of Remedy : Description of Remedy Program : The water heater will be relocated so that its exhaust is not directly below the slideout. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The remedied units will have the water heater exhaust not located directly below the slideout. Identify How/When Recall Condition was Corrected in Production : On 10/6/2021 Production made the correction to units on site and will now locate the water heater exhaust so it is not directly below the slide out. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : JAN 17, 2022 – JAN 17, 2022 Part 573 Safety Recall Report 21V-897 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : JAN 17, 2022 – JAN 17, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-897 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : NOV 18, 2021 NHTSA Recall No. : 21V-897 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 127 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Jayco Towable Jay Flight Octane Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Jayco determined the scope from its production records. This model was not built prior to model year 2021. Production Dates : OCT 08, 2020 – JUN 29, 2021 VIN Range 1 : Begin : 1UJBJSBN0M1VD0054 End : 1UJBJSBNXM1VD0174 ✔ Not sequential Description of Defect : Description of the Defect : NFPA 1192 specifies that when an appliance exhaust is located directly under a slideout it must be a minimum of 36 inches below the slideout. If the exhaust is not directly below the slideout the minimum does not apply. Jayco built these units with the water heater exhaust directly below the slideout and within 36 inches of the slideout. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is a chance that exhaust fumes from the water heater can enter the slideout. Description of the Cause : The water heater was mistakenly located directly under the slideout which did not correspond to the engineering drawings which show it not located directly under the slideout. Identification of Any Warning that can Occur : The carbon monoxide detector should sound indicating the presence of carbon monoxide from the exhaust fumes. Involved Components : Part 573 Safety Recall Report 21V-897 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 10/6/2021 Jayco Compliance received an email from Corporate Engineering stating that the water heater was improperly located when it was installed in all units we had built. 10/11/2021 Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). 10/20/2021 CPAC met to discuss this incident and assigned Engineering to determine an appropriate repair. CPAC elevated this incident to the Safety Steering Committee (SSC). On 11/11/2021 SSC met and voted that a safety recall was appropriate for this incident. Description of Remedy : Description of Remedy Program : The water heater will be relocated so that its exhaust is not directly below the slideout. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The remedied units will have the water heater exhaust not located directly below the slideout. Identify How/When Recall Condition was Corrected in Production : On 10/6/2021 Production made the correction to units on site and will now locate the water heater exhaust so it is not directly below the slide out. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : JAN 13, 2022 – JAN 13, 2022 Part 573 Safety Recall Report 21V-897 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : JAN 13, 2022 – JAN 13, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-897 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : NOV 23, 2021 NHTSA Recall No. : 21V-897 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 127 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Jayco Towable Jay Flight Octane Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Jayco determined the scope from its production records. This model was not built prior to model year 2021. Production Dates : OCT 08, 2020 – JUN 29, 2021 VIN Range 1 : Begin : 1UJBJSBN0M1VD0054 End : 1UJBJSBNXM1VD0174 ✔ Not sequential Description of Defect : Description of the Defect : NFPA 1192 specifies that when an appliance exhaust is located directly under a slideout it must be a minimum of 36 inches below the slideout. If the exhaust is not directly below the slideout the minimum does not apply. Jayco built these units with the water heater exhaust directly below the slideout and within 36 inches of the slideout. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is a chance that exhaust fumes from the water heater can enter the slideout. This could increase the risk of an injury. Description of the Cause : The water heater was mistakenly located directly under the slideout which did not correspond to the engineering drawings which show it not located directly under the slideout. Identification of Any Warning that can Occur : The carbon monoxide detector should sound indicating the presence of carbon monoxide from the exhaust fumes. Involved Components : Part 573 Safety Recall Report 21V-897 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Water heater 6 Gal E/G Component Description : Water heater Component Part Number : 2004902 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 10/6/2021 Jayco Compliance received an email from Corporate Engineering stating that the water heater was improperly located when it was installed in all units we had built. 10/11/2021 Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). 10/20/2021 CPAC met to discuss this incident and assigned Engineering to determine an appropriate repair. CPAC elevated this incident to the Safety Steering Committee (SSC). On 11/11/2021 SSC met and voted that a safety recall was appropriate for this incident. Description of Remedy : Description of Remedy Program : The water heater will be relocated so that its exhaust is not directly below the slideout. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The remedied units will have the water heater exhaust not located directly below the slideout. Identify How/When Recall Condition was Corrected in Production : On 10/6/2021 Production made the correction to units on site and will now locate the water heater exhaust so it is not directly below the slide out. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : JAN 13, 2022 – JAN 13, 2022 Part 573 Safety Recall Report 21V-897 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : JAN 13, 2022 – JAN 13, 2022 * NR – Not Reported

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