Recall 2021-03 Incorrect Tire Size on Labels – 2021 Roadtrek Play, Play Slumber, & Zion Slumber Recreational Vehicles

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ROADTREK INC. November 29, 2021 RECALL: NHTSA 21V928 Page 1 of 4 Roadtrek Inc. 20 Tyler St., Cambridge, Ontario Canada N1T 0E4 Toll-free: 1.888.ROADTREK | Phone: 519.745.1160 | www.Roadtrek.com SUBJECT: Incorrect Tire Size on Placard Label and Tire Pressure Label APPLIES TO: Roadtrek: 2021 Zion Slumber and Play models CONDITION: Placard and Tire Pressure labels incorrectly state the tire size as LT245/75R16E CORRECTION: Placard label and Tire Pressure label need to be replaced with new labels that state the tire size as LT 225/75R16 E Instructions PLEASE READ THE ENTIRE BULLETIN BEFORE PROCEEDING WITH ANY WORK. IF THERE ARE ANY CONCERNS WITH THE PROCEDURES CONTAINED IN THIS DOCUMENT, CONTACT ROADTREK INC AT [email protected] OR 1-888-762-3873. PART/SERVICE INFORMATION: Labor Time: 0.25 hrs Qty. Part Number Description 1 Placard Label 1 Tire Pressure Label Note: Safety glasses and safety shoes required. ROADTREK INC. November 29, 2021 RECALL: NHTSA 21V928 Page 2 of 4 Roadtrek Inc. 20 Tyler St., Cambridge, Ontario Canada N1T 0E4 Toll-free: 1.888.ROADTREK | Phone: 519.745.1160 | www.Roadtrek.com STEP-BY-STEP INSTRUCTIONS: STEP 1: Find location of the Placard label on the driver’s door and wipe the surface clean with a damp cloth and allow to dry. STEP 2: Peel off the backing of the new placard label and apply it over top of the original label with the same orientation ROADTREK INC. November 29, 2021 RECALL: NHTSA 21V928 Page 3 of 4 Roadtrek Inc. 20 Tyler St., Cambridge, Ontario Canada N1T 0E4 Toll-free: 1.888.ROADTREK | Phone: 519.745.1160 | www.Roadtrek.com STEP 3: Find location of the tire pressure label on the B pillar of the driver side and wipe the surface clean with a damp cloth and allow to dry. STEP 4: Peel off the backing of the new tire pressure label and apply it over top of the original label with the same orientation. ROADTREK INC. November 29, 2021 RECALL: NHTSA 21V928 Page 4 of 4 Roadtrek Inc. 20 Tyler St., Cambridge, Ontario Canada N1T 0E4 Toll-free: 1.888.ROADTREK | Phone: 519.745.1160 | www.Roadtrek.com

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December 10, 2021 RECALL: NHTSA 21V928 Page 1 of 3 Roadtrek Inc. 20 Tyler St., Cambridge, Ontario Canada N1T 0E4 Toll-free: 1.888.ROADTREK | Phone: 519.745.1160 | www.Roadtrek.com SUBJECT: Incorrect Tire Size on Placard Label and Tire Pressure Label APPLIES TO: Roadtrek: 2021 Zion Slumber and Play models CONDITION: Placard and Tire Pressure labels incorrectly state the tire size as LT245/75R16E CORRECTION: Placard label and Tire Pressure label need to be replaced with new labels that state the tire size as LT 225/75R16 E Instructions PLEASE READ THE ENTIRE BULLETIN BEFORE PROCEEDING WITH ANY WORK. IF THERE ARE ANY CONCERNS WITH THE PROCEDURES CONTAINED IN THIS DOCUMENT, CONTACT ROADTREK INC AT [email protected] OR 1-888-762-3873. PART/SERVICE INFORMATION: Labor Time: 0.25 hrs Qty. Part Number Description 1 Placard Label 1 Tire Pressure Label December 10, 2021 RECALL: NHTSA 21V928 Page 2 of 3 Roadtrek Inc. 20 Tyler St., Cambridge, Ontario Canada N1T 0E4 Toll-free: 1.888.ROADTREK | Phone: 519.745.1160 | www.Roadtrek.com STEP-BY-STEP INSTRUCTIONS: STEP 1: Find location of the Placard label on the driver’s door and wipe the surface clean with a damp cloth and allow to dry. STEP 2: Peel off the backing of the new placard label and apply it over top of the original label with the same orientation December 10, 2021 RECALL: NHTSA 21V928 Page 3 of 3 Roadtrek Inc. 20 Tyler St., Cambridge, Ontario Canada N1T 0E4 Toll-free: 1.888.ROADTREK | Phone: 519.745.1160 | www.Roadtrek.com STEP 3: Find location of the tire pressure label on the B pillar of the driver side and wipe the surface clean with a damp cloth and allow to dry. STEP 4: Peel off the backing of the new tire pressure label and apply it over top of the original label with the same orientation.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-928 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : JAN 14, 2022 NHTSA Recall No. : 21V-928 Manufacturer Recall No. : 2021-03 Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 212 Estimated percentage with defect : 100 % Vehicle Alterer Information : Vehicle 1 : 2021-2021 Roadtrek Zion Slumber and Play Descriptive Information : it was discovered that the Approach file used to print the Placard and Tire Pressure labels had an incorrect entry in the tire size cell on 2 of the new 2021 models. The tire size cell on these 2 new 2021 models was entered as LT 245/75R16 E rather than LT 225/75R16 E. There was no change order issued for these labels since the start of the production for these 2 models so it is assumed that all of the labels produced for these 2 models have had the incorrect tire size stated on the 2 labels installed on each vehicle produced to date. There have been a total of 94 Zion Slumber and 118 Play models produced for a total of 212 vehicles. Production Dates : DEC 11, 2020 – NOV 17, 2021 Description of Noncompliance : Description of the Noncompliance : Placard and Tire Pressure labels have tire size incorrectly identified as LT245/75R16 – E rather than LT225/75R16 – E FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : NR Description of the Safety Risk : tires on the vehicles are correct – pressures stated are correct – no impact on vehicle load ratings or capacity information – just the label information stating the tire width is incorrect – The tire size stated on the labels could indicate that a different tire size is acceptable but the LT 245/75R16 E, according to Dodge Ram Body Builder Support Group does not fit on the vehicle. But if the LT 245/75R16 was to be mounted on the vehicle it is possible that it would cause issues with the vehicle’s stability control system and an increased risk of a crash. Part 573 Safety Recall Report 21V-928 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : error in the Approach data file used to print the labels when the labels for the new models were created Identification of Any Warning that can Occur : N/A Involved Components : Component Name : Placard label Component Description : label Component Part Number : NR Component Name : Tire Pressure label Component Description : label Component Part Number : NR Supplier Identification : Component Manufacturer Name : Roadtrek Inc Address : 20 Tyler St. Cambridge Ontario Canada Country : NR Chronology : On Wed November 17 a customer called in to our Customer Service Department to ask what tire pressure he should use because the tire size on his vehicle was LT 225/75R16E and not LT245/75R16E as identified on the tire pressure label – an immediate investigation disclosed that the Approach file used to print the Placard and Tire Pressure labels for the 2021 Zion Slumber and Play models had the tire size of LT 245/75R16 E identified rather than the LT 225/75R16 E. The tire pressure values on the labels though are all correct. Part 573 Safety Recall Report 21V-928 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : notify all dealers and owners of suspect vehicles – send out new labels to the dealers to have them applied to the vehicles that have the incorrect labels How Remedy Component Differs from Recalled Component : Tire size is LT 225/75R16 E rather than LT 245/75R16 E as identified on the Placard and Tire Pressure labels Identify How/When Recall Condition was Corrected in Production : Approach file used for printing the labels was corrected and all vehicles in manufacturing and finished goods were immediately inspected and incorrect labels were replaced with correct labels Recall Schedule : Description of Recall Schedule : one week for submission to receive NHTSA Recall ID one week for dealer notification one week for owner notification Planned Dealer Notification Date : NOV 29, 2021 – DEC 03, 2021 Planned Owner Notification Date : DEC 06, 2021 – DEC 10, 2021 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-928 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : NOV 25, 2021 NHTSA Recall No. : 21V-928 Manufacturer Recall No. : 2021-03 Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 212 Estimated percentage with defect : 100 % Vehicle Alterer Information : Vehicle 1 : 2021-2021 Roadtrek Inc Play, Play Slumber and Zion Slumber Descriptive Information : Approach data files for printing labels were reviewed and it was discovered that the files for the labels on the Play, Play Slumber and Zion Slumber models had the incorrect tire size entered. Only these 3 model labels were printed incorrectly. These are new models for 2021 so it is assumed that the creation of the label printing files was done by entering the incorrect tire size information and all of these 3 models would have had incorrect labels installed. To date, of these 3 new models for 2021, we have built 123 Zion Slumber, 105 Play, and 9 Play Slumber so there is a total of 237 suspect vehicles Production Dates : DEC 11, 2020 – NOV 15, 2021 Vehicle 2 : 2021-2021 Roadtrek Zion Slumber and Play Descriptive Information : it was discovered that the Approach file used to print the Placard and Tire Pressure labels had an incorrect entry in the tire size cell on 2 of the new 2021 models. The tire size cell on these 2 new 2021 models was entered as LT 245/75R16 E rather than LT 225/75R16 E. There was no change order issued for these labels since the start of the production for these 2 models so it is assumed that all of the labels produced for these 2 models have had the incorrect tire size stated on the 2 labels installed on each vehicle produced to date. There have been a total of 94 Zion Slumber and118 Play produced to date for a total of 212 vehicles. Production Dates : DEC 11, 2020 – NOV 17, 2021 Description of Noncompliance : Description of the Noncompliance : Placard and Tire Pressure labels have tire size incorrectly identified as LT245/75R16 – E rather than LT225/75R16 – E FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : NR Part 573 Safety Recall Report 21V-928 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : tires on the vehicles are correct – pressures stated are correct – no impact on vehicle load ratings or capacity information – just the label information stating the tire width is incorrect – The tire size stated on the labels could indicate that a different tire size is acceptable but the LT 245/75R16 E, according to Dodge Ram Body Builder Support Group does not fit on the vehicle. But if the LT 245/75R16 was to be mounted on the vehicle it is possible that it would cause issues with the vehicle’s stability control system. Description of the Cause : error in the Approach data file used to print the labels when the labels for the new models were created Identification of Any Warning that can Occur : N/A Involved Components : Component Name : Placard label Component Description : label Component Part Number : NR Component Name : Tire Pressure label Component Description : label Component Part Number : NR Supplier Identification : Component Manufacturer Name : Roadtrek Inc Address : 20 Tyler St. Cambridge Ontario Canada Country : NR Chronology : On Wed November 17 a customer called in to our Customer Service Department to ask what tire pressure he should use because the tire size on his vehicle was LT 225/75R16E and not LT245/75R16E as identified on the Part 573 Safety Recall Report 21V-928 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 tire pressure label – an immediate investigation disclosed that the Approach file used to print the Placard and Tire Pressure labels for the 2021 Zion Slumber and Play models had the tire size of LT 245/75R16 E identified rather than the LT 225/75R16 E. The tire pressure values on the labels though are all correct. Description of Remedy : Description of Remedy Program : notify all dealers and owners of suspect vehicles – send out new labels to the dealers to have them applied to the vehicles that have the incorrect labels How Remedy Component Differs from Recalled Component : Tire size is LT 225/75R16 E rather than LT 245/75R16 E as identified on the Placard and Tire Pressure labels Identify How/When Recall Condition was Corrected in Production : Approach file used for printing the labels was corrected and all vehicles in manufacturing and finished goods were immediately inspected and incorrect labels were replaced with correct labels Recall Schedule : Description of Recall Schedule : one week for submission to receive NHTSA Recall ID one week for dealer notification one week for owner notification Planned Dealer Notification Date : NOV 29, 2021 – DEC 03, 2021 Planned Owner Notification Date : DEC 06, 2021 – DEC 10, 2021 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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