Fuel Tubes May Crack and Leak Fuel – 2019-2022 Ferrara Inferno, Igniter, & Cinder Emergency Vehicles

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27855 James Chapel Road • P.O. Box 249 • Holden, Louisiana 70744 www.ferrarafire.com • [email protected] Direct: 225-567-7100 • Toll Free: 800-443-9006 • Fax: 225-567-5260 January 21, 2022 IMPORTANT SAFETY RECALL: 22V-020 CUMMINS ISX12 FUEL TUBE This notice applies to your vehicle VIN: X UNIT: 1xxxxx This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Ferrara Fire has decided that a defect which relates to motor vehicle safety exists in certain models of the following emergency vehicles manufactured April 2019 to November 2021, equipped with CUMMINS ISX12 FUEL TUBE: Ferrara Fire – 2019-2021 INFERNO, 2019-2021 IGNITER, 2019-2021 CINDER WHY IS A RECALL BEING CONDUCTED? The fuel tubes between the fuel rail and the injector for cylinders 4, 5 and 6 may be susceptible to cracking, resulting in a high pressure fuel leak. A high pressure fuel leak in the presence of an ignition source may increase the risk of a fire. Fuel leaks may be detected during maintenance. An operator may smell fuel or observe a mist due to the fuel leak. The subject fuel tubes (for cylinders 4, 5 and 6) are susceptible to cracking due to metal fatigue resulting from a combination of vibration strain, assembly strain and material strength. The affected item is the CUMMINS ISX12 FUEL TUBE. WHAT ARE WE DOING ABOUT THE PROBLEM? The subject fuel tubes for cylinders 4, 5 and 6 (the rear half of the engine) will be replaced with new fuel tubes (having the same part number as the recalled components) and vibration isolators will be added to the fuel tubes. A recall-specific reimbursement plan will be provided on the Recall Portal for those units not covered by the manufacturer’s limited warranty. There is no cost to owners for this recall. Vehicles subject to this recall are to be inspected and repaired by a Cummins Dealer. Cummins will inspect and install new components, provided free of charge if it affected. The estimated repair time will be 2 hours. WHAT SHOULD YOU DO? If you receive this notification, please contact your Ferrara Dealer or Ferrara Fire at 1-800-443-9006 to schedule an appointment to have the repairs performed. INCLUDED WITH THIS LETTER IS AN OWNER RESPONSE CARD THAT MUST BE FILLED OUT AND RETURNED TO FERRARA IN ORDER TO BE REIMBURSED. Please have your Truck VIN available. After your repair has been completed, please fill in the appropriate information on the enclosed Owner Response Postcard, sign it, and mail it to: Ferrara Fire, 27855 JAMES CHAPEL ROAD, HOLDEN LA 70786 If you prefer to contact Ferrara directly, feel free to contact our Customer Service at 1-800-443-9006. Please have your Truck VIN available Or Production #. WHAT IF YOU NO LONGER OWN THIS Ferrara Inferno – 2019-2021 Igniter 2019-2021 Cinder 2020-2021 If you are no longer the current owner of the vehicle, please indicate this on the Owner Response Postcard and return the card to FERRARA, 27855 JAMES CHAPEL, HOLDEN LA, 70744 WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS? If you have any questions or concerns, please contact Charlie Grimes at 1-800-443-9006. Please have your Truck VIN available or Production #. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations If you have already paid to have your FERRARA – 2019-2021INFERNO, 2019-2021 IGNITER, 2019-2021 CINDER repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement of components. To learn more about what you need to do to obtain reimbursement call Ferrara Fire at 1-225-567-7100 and instructions will be provided. Please have your Truck VIN available. If after having attempted to take advantage of this recall you believe you have not been able to have your Ferrara – 2019-2021 Inferno, 2019-2021 Igniter and 2019-2021 Cinder remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this safety recall may cause, but your safety is our first concern. Sincerely, Ferrara Fire Apparatus Warranty Department E-ONE NOTIFICATION PROGRAM 21V-952 Owner Response Postcard VIN: X UNIT: 1xxxxx

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-020 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ferrara Fire Apparatus, Inc. Submission Date : JAN 20, 2022 NHTSA Recall No. : 22V-020 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Ferrara Fire Apparatus, Inc. Address : 27855 James Chapel Road PO Box 249 Holden LA 70744 Company phone : 800-443-9006 Population : Number of potentially involved : 29 Estimated percentage with defect : 7 % Vehicle Information : Vehicle 1 : 2019-2022 Ferrara Fire Inferno, Igniter and Cinder Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : This recall is based on information supplied by Cummins. Cummins provided a list of engine serial numbers and Ferrara part numbers that may be affected. Ferrara cross referenced the Cummins supplied list with Ferrara part number build populations. The emergency response chassis cab affected by this recall are equipped with X12 engines supplied by Cummins. These engines are equipped with High Pressure Common Rail fuel systems. The recall consists of the entire population of engines equipped with a certain Injector Fuel Supply Tube (fuel tube) prior to implementation of corrective action. Production Dates : JAN 28, 2019 – NOV 30, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The fuel tubes between the fuel rail and the injector for cylinders 4, 5, and 6 may be susceptible to cracking, resulting in a high pressure fuel leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A high pressure fuel leak in the presence of an ignition source may increase the risk of a fire. Description of the Cause : The subject fuel tubes (for cylinders 4, 5, and 6) are susceptible to cracking due to the metal fatigue failure resulting from the combination of vibration strain, assembly strain, and metal strength. Part 573 Safety Recall Report 22V-020 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Fuel leaks may be detected during maintenance. An operator may smell fuel or observe a mist due to the fuel leak. Involved Components : Component Name 1 : Fuel injector tube Component Description : Fuel injector tube from the fuel rail to the injector Component Part Number : Unknown Supplier Identification : Component Manufacturer Name : Cummins, Inc Address : Box 3005 Mail Code 41303 Columbus Indiana 47202-3005 Country : United States Chronology : Refer to NHTSA Recall 21E-099 for the Cummins chronology. Ferrara Fire received communication from Cummins about recall 21E-099 for their X12 engines on December 10, 2021. An investigation was started and Ferrara determined that a defect investigation report should be generated. On December 12, 2021, REV’s senior leadership approved a voluntary recall for this issue. Description of Remedy : Description of Remedy Program : For engines having 75 miles or less, the remedy will consist of adding vibration isolators to the fuel tubes; fuel tubes do not need to be replaced. For all other engines, the subject fuel tubes for cylinders 4, 5, and 6 (the rear half of the engine) will be replaced with new fuel tubes (having the same part number as the recalled components) and vibration isolators will be added to the fuel tubes. A recall-specific reimbursement plan will be provided on the Recall Portal for those units not covered by the manufacturer’s limited warranty. Part 573 Safety Recall Report 22V-020 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The replacement fuel tubes will also have vibration isolators. The fuel tube and vibration isolator combination will have a new part number. Identify How/When Recall Condition was Corrected in Production : The injector alignment to the cylinder head was improved by implementing an improved alignment fixture during engine assembly and vibration isolators were added to the fuel tubes during engine assembly on November 2, 2021. Recall Schedule : Description of Recall Schedule : Ferrara to notify the dealers a week before the owner notifications on January 31, 2021. Planned Planned Dealer Notification Date : JAN 24, 2022 – JAN 28, 2022 Planned Owner Notification Date : JAN 31, 2022 – FEB 04, 2022 * NR – Not Reported

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