22E004 – Insufficient Seat Bracket Strength – Prevost Seat Brackets

SEOCONTENT-START

Equipment Recall ER22-14A
Writer: EL
Date Expiration Page
03.2022 N/A 1(4)
Revision: A Allowed time was 2 hrs per kit, changed to 5 hrs per kit
replaced 12-21-2022
ENTERTAINER BUSINESS – SEAT BRACKET REPLACEMENT –
NHTSA SAFETY RECALL #22E-004
DESCRIPTION
Equipment Recall. Seat brackets included in kit 860351 & 860355 must be replaced. The seat
brackets are missing a weld which renders the parts too weak to meet the strength requirements
set on FMVSS 210 section S4.2.2.
Customers who purchased the defective kits from Prevost Parts have already been notified in
March 2022 through Safety Recall Notification Letter referring to NHTSA SAFETY RECALL #22E-
004.
Applicable vehicles: NONE
Equipment Recall ER22-14A
Writer: EL
Date Expiration Page
03.2022 N/A 2(4)
DEFECTIVE BRACKETS
defective seat bracket kits to be
replaced
new replacement kits
kit 860351 seat bracket asm, position 1 kit 868187 seat bracket asm, position 1
kit 860355 seat bracket asm, position 3a kit 868188 seat bracket asm, position 3a
FIGURE 1: KIT 860351 BRACKET POSITION 1 (4 seats)
Equipment Recall ER22-14A
Writer: EL
Date Expiration Page
03.2022 N/A 3(4)
FIGURE 2: Kit 860355 BRACKETS POSITION 3A (1 or 2 seats)
HOW TO IDENTIFY DEFECTIVE BRACKETS
The defective brackets are missing ¼ fillet weld beads as shown on the images below.
Figure 3: item 2
Figure 4: item 1
Equipment Recall ER22-14A
Writer: EL
Date Expiration Page
03.2022 N/A 4(4)
PARTS DISPOSITION
All replaced parts must be returned to Prevost according to the Return Shipping Instructions available on
www.prevostcar.com (under service / warranty section) for full reimbursement. A copy of the warranty
claim form must be enclosed with the shipment.
PART AND LABOR CLAIM
This campaign is covered by Prevost’s Parts Warranty. We will reimburse you the parts and 5
hour(s) (5.0) of labor per kit upon receipt of the defective parts and a warranty claim.
Please submit claim via Online Warranty, available at www.prevostcar.com (under Parts/Service
 Business Tools  Warranty).
IMPORTANT: Use Parts Warranty as claim type.
 In the applicable fields, write down the invoice number (mandatory).
 In Repair Order field, indicate the following: campaign 22E004 seat bracket (mandatory)

**************************************************************************************************************

NHTSA SAFETY RECALL #22E-004
September 2023
22E-004 SECOND NOTICE
«customer» «groupe»-«code»
«add» «po»
«city», «st» «zip»
USA
IMPORTANT SAFETY RECALL – SECOND NOTIFICATION
Dear partner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Prevost Car US Inc. has decided that certain seat brackets (identified in this document) fail to conform to Federal Motor Vehicle Safety Standard 210 section S4.2.2.
DEFECT DESCRIPTION
The seat brackets are missing a weld which renders the parts too weak to meet the strength requirements set on FMVSS 210 section S4.2.2.
Prevost ordered the parts and sold as kits to its Entertainer Business partners which install their seats using these seat brackets.
SAFETY RISK
Under certain conditions, this weakness may increase the risk of a passenger injury.
IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE
None.
REMEDY PROGRAM
Prevost will provide corrected kits, free of charge, to remedy the affected vehicle population.
Information has been provided at the end of this document that can be used to identify the defective seat brackets. Seat brackets included in kit 860351 & 860355 are to be replaced.
We are sending this letter to inform you according to 49 CFR 577 that you have received parts subject to this recall.
WHAT YOU NEED TO DO
You must order the new kits through Prevost Parts Order Desk (Function.PrevostParts.Orders@volvo.com Tel: 800-621-5519) and install them in replacement of the previous versions that are currently installed on vehicles.
Parts availability: Late March
According to our records, you have purchased:
5 unit(s) of kit 860351
2 unit(s) of kit 860355
defective seat bracket kits to be replaced new replacement kits
kit 860351 seat bracket asm, position 1
kit 868187 seat bracket asm, position 1
kit 860355 seat bracket asm, position 3a
kit 868188 seat bracket asm, position 3a
PART AND LABOR CLAIM
This campaign is covered by Prevost’s Parts Warranty. We will reimburse you the parts according to the quantity mentioned above and 2 hour(s) (2.0) of labor per kit upon receipt of the defective parts and a warranty claim.
Please submit claim via Online Warranty, available at www.prevostcar.com (under Parts/Service  Business Tools  Warranty).
IMPORTANT: Use Parts Warranty as claim type.
• In the applicable fields, write down the invoice number (mandatory).
• In the Repair Order field, indicate the following: campaign 22E004seat bracket (mandatory)
RECALL MONITORING AND PERFORMANCE
A quarterly status report is required to be submitted on each safety recall campaign. This report must document the quantity of items remedied and the dates of such remedy. Therefore, a follow-up must be carried out by the purchaser and submitted to Prevost.
PRE-NOTIFICATION REMEDIES
If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses. Prevost Car US will reimburse the claimant by check for the reasonable amount paid for repairs (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the defect as stated in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the recall and no later than 10 days after the release of the recall mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal Campaign procedures if you are a registered customer, otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions.
REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES
When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions.
ASSISTANCE
If you need assistance, please contact the Prevost Technical Publications at this address: technicalpublications_Prev@volvo.com
COMPLAINTS
You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above.
You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov
We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product.
Truly yours,
Prevost Service Team
DEFECTIVE BRACKETS
FIGURE 1: KIT 860351 BRACKET POSITION 1 (4 seats)
FIGURE 2: Kit 860355 BRACKETS POSITION 3A (1 or 2 seats)
HOW TO IDENTIFY DEFECTIVE BRACKETS
The defective brackets are missing ¼ fillet weld beads as shown on the images below.
Figure 3: item 2
Figure 4: item 1

**************************************************************************************************************

NHTSA SAFETY RECALL #22E-004
March 15, 2022
customer
address
city, st zip
USA
IMPORTANT SAFETY RECALL
Dear partner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Prevost Car US Inc. has decided that certain seat brackets (identified in this document) fail to
conform to Federal Motor Vehicle Safety Standard 210 section S4.2.2.
DEFECT DESCRIPTION
The seat brackets are missing a weld which renders the parts too weak to meet the strength
requirements set on FMVSS 210 section S4.2.2.
Prevost ordered the parts and sold as kits to its Entertainer Business partners which install
their seats using these seat brackets.
SAFETY RISK
Under certain conditions, this weakness may increase the risk of a passenger injury.
IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE
None.
REMEDY PROGRAM
Prevost will provide corrected kits, free of charge, to remedy the affected vehicle population.
Information has been provided at the end of this document that can be used to identify the
defective seat brackets. Seat brackets included in kit 860351 & 860355 are to be replaced.
We are sending this letter to inform you according to 49 CFR 577 that you have received parts
subject to this recall.
WHAT YOU NEED TO DO
You must order the new kits through Prevost Parts Order Desk
(Function.PrevostParts.Orders@volvo.com Tel: 800-621-5519) and install them in
replacement of the previous versions that are currently installed on vehicles.
Parts availability: Late March
According to our records, you have purchased:
5 unit(s) of kit 860351
2 unit(s) of kit 860355
defective seat bracket kits to be replaced new replacement kits
kit 860351 seat bracket asm, position 1 kit 868187 seat bracket asm, position 1
kit 860355 seat bracket asm, position 3a kit 868188 seat bracket asm, position 3a
PART AND LABOR CLAIM
This campaign is covered by Prevost’s Parts Warranty. We will reimburse you the parts
according to the quantity mentioned above and 2 hour(s) (2.0) of labor per kit upon receipt of
the defective parts and a warranty claim.
Please submit claim via Online Warranty, available at www.prevostcar.com (under
Parts/Service  Business Tools  Warranty).
IMPORTANT: Use Parts Warranty as claim type.
 In the applicable fields, write down the invoice number (mandatory).
 In the Repair Order field, indicate the following: campaign 22E004seat bracket
(mandatory)
RECALL MONITORING AND PERFORMANCE
A quarterly status report is required to be submitted on each safety recall campaign. This report
must document the quantity of items remedied and the dates of such remedy. Therefore, a
follow-up must be carried out by the purchaser and submitted to Prevost.
PRE-NOTIFICATION REMEDIES
If you have previously paid for repairs as a result of this issue, you may be entitled to recovery
of those expenses. Prevost Car US will reimburse the claimant by check for the reasonable
amount paid for repairs (i.e. the cost of parts, labor, disposal fees and taxes) that addressed
the defect as stated in the safety recall notification. To qualify, repairs must have been
completed no earlier than one year prior to the release of the recall and no later than 10 days
after the release of the recall mailing of the initial customer notification letter pertaining to the
recall. To get reimbursed, please file an online warranty claim following normal Campaign
procedures if you are a registered customer, otherwise, contact the Prevost Warranty
Department at 1-866-870-2046 for reimbursement instructions.
REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES
When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has
the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense
prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will
reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor,
disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory
noncompliance as described in the safety recall notification. To qualify, repairs must have been
completed no earlier than one year prior to the release of the safety recall (notification to the
government) and no later than 10 days after the last mailing of the initial customer notification
letter pertaining to the recall. To get reimbursed, please file an online warranty claim following
normal campaign procedure if you are a registered customer, otherwise, please contact the
Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions.
ASSISTANCE
If you need assistance, please contact the Prevost Technical Publications at this address:
technicalpublications_Prev@volvo.com
COMPLAINTS
You may submit a complaint if you believe that Prevost Car US has failed or is unable to
remedy the defect without charge or within 60 days of the owners first tender to obtain repair
following the earliest remedy program repair date mentioned above.
You may submit the complaint to the Administrator of the National Highway Traffic Safety
Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call
the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to
http://www.safercar.gov
We regret any inconvenience this may cause to your operations but hope you will appreciate
our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the
best possible product.
Truly yours,
Prevost Service Team
DEFECTIVE BRACKETS
FIGURE 1: KIT 860351 BRACKET POSITION 1 (4 seats)
FIGURE 2: Kit 860355 BRACKETS POSITION 3A (1 or 2 seats)
HOW TO IDENTIFY DEFECTIVE BRACKETS
The defective brackets are missing ¼ fillet weld beads as shown on the images below.
Figure 3: item 2
Figure 4: item 1

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-004
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : JAN 24, 2022
NHTSA Recall No. : 22E-004
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 260 Banker Road
PLATTSBURGH NY 12901
Company phone : 999
Population :
Number of potentially involved : 62
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Non applicable
Model : Non applicable
Part No. : 860351 & 860355
Size : NR
Function : Seat bracket
Descriptive Information : Seat bracket, which is a single structure component, designed for entertainer
vehicles were manufactured based on a defective drawing. The final product did
not fulfilled the strength requirements.
Vehicles affected for this P/N issue are entertainers equipped with passenger
seatbelts anchored to the seat. (Shell vehicles) MY2020 to MY2022.
Production Dates : JAN 01, 2020 – JAN 01, 2022
Description of Defect :
Description of the Defect : Seat bracket for entertainer vehicles are not strong enough to support design
mechanical loads
FMVSS 1 : 210 – Seat belt assembly anchorages
FMVSS 2 : NR
Description of the Safety Risk : Potential injury of passengers in case of crash.
Prevost has not received a report of death or injury associated with this
defect. Therefore we consider this as a proactive measure to protect the
public from the potential risk associated with this defect.
Description of the Cause : Design related defect
Identification of Any Warning
that can Occur :
Non applicable
Part 573 Safety Recall Report 22E-004 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Involved Components :
Component Name : Seat bracket
Component Description : 0.1″ thick steel sheet cut and welded 1.5″ x 1.5″ x 6″
Component Part Number : 860351 & 860355
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
– 2021-12-22: Issue was reported to Product Safety Manager
– 2022-01-11: Case submitted for investigation to Product Safety Working Group (PSWG) as a potential safety
related issue
– 2022-01-18: Case raised to the Product Safety Committee (PSC). PSC determines that a safety defect exists.
Description of Remedy :
Description of Remedy Program : A safety recall will be released to replace the defective brackets with new
reinforced brackets compliant with the design loads. Owner letters will be
mailed on or before March 21st, 2022.
How Remedy Component Differs
from Recalled Component :
New brackets will look the same as old brackets but, they will have an
additional welding
Identify How/When Recall Condition
was Corrected in Production :
Bracket drawing was updated to show the missing welding and was
released for production.
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Part 573 Safety Recall Report 22E-004 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Planned Dealer Notification Date : MAR 21, 2022 – MAR 21, 2022
Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-004
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : FEB 03, 2022
NHTSA Recall No. : 22E-004
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 260 Banker Road
PLATTSBURGH NY 12901
Company phone : 999
Population :
Number of potentially involved : 72
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Non applicable
Model : Non applicable
Part No. : 860351 & 860355
Size : NR
Function : Seat bracket
Descriptive Information : Seat bracket, which is a single structure component, designed for entertainer
vehicles were manufactured based on a defective drawing. The final product did
not fulfilled the strength requirements.
Vehicles affected for this P/N issue are entertainers equipped with passenger
seatbelts anchored to the seat. (Shell vehicles) MY2020 to MY2022.
Production Dates : JAN 01, 2020 – JAN 01, 2022
Description of Defect :
Description of the Defect : Seat bracket for entertainer vehicles are not strong enough to support design
mechanical loads
FMVSS 1 : 210 – Seat belt assembly anchorages
FMVSS 2 : NR
Description of the Safety Risk : Potential injury of passengers in case of crash.
Prevost has not received a report of death or injury associated with this
defect. Therefore we consider this as a proactive measure to protect the
public from the potential risk associated with this defect.
Description of the Cause : Design related defect
Identification of Any Warning
that can Occur :
Non applicable
Part 573 Safety Recall Report 22E-004 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Involved Components :
Component Name : Seat bracket
Component Description : 0.1″ thick steel sheet cut and welded 1.5″ x 1.5″ x 6″
Component Part Number : 860351 & 860355
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
– 2021-12-22: Issue was reported to Product Safety Manager
– 2022-01-11: Case submitted for investigation to Product Safety Working Group (PSWG) as a potential safety
related issue
– 2022-01-18: Case raised to the Product Safety Committee (PSC). PSC determines that a safety defect exists.
Description of Remedy :
Description of Remedy Program : A safety recall will be released to replace the defective brackets with new
reinforced brackets compliant with the design loads. Owner letters will be
mailed on or before March 21st, 2022.
How Remedy Component Differs
from Recalled Component :
New brackets will look the same as old brackets but, they will have an
additional welding; P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Identify How/When Recall Condition
was Corrected in Production :
Bracket drawing was updated to show the missing welding and was
released for production. P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
Part 573 Safety Recall Report 22E-004 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : MAR 21, 2022 – MAR 21, 2022
Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : ALL ACCESS COACH LEASING, LLC
Address : 364 NORTH WATER AVE
GALLATIN TN 37066
Country : US
Company Phone : 6152307400
Name : D & S CLASSIC COACH RENTALS, INC.
Address : 23910 NORTH 19TH AVENUE STE 60
PHOENIX AZ 85085
Country : US
Company Phone : 6235809190
Name : ESSEX COACH, INC.
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6158247303
Name : JIMMY HOLMES
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6156180408
Name : NASHVILLE COACH INC.
Address : 234 MOLLY WALTON DRIVE
HENDERSONVILLE TN 37075
Country : US
Company Phone : 6154252410
Part 573 Safety Recall Report 22E-004 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : OUTLAW CONVERSIONS, INC.
Address : 1000 Airport Rd
STEPHENVILLE TX 76401
Country : US
Company Phone : 2549685733
Name : PIONEER COACH INTERIORS LLC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : PIONEER COACH, INC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : ROBERTS BROTHERS COACH LEASING CO.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
Name : FLORIDA COACH, INC
Address : 3150 FLORIDA COACH DRIVE
KISSIMMEE FL 34741
Country : US
Company Phone : 4078462782
Name : INTEGRITY INTERIORS LLC
Address : 2951 Union Rd
WHITE HOUSE TN 37188
Country : US
Company Phone : 6156725896
Name : ROBERTS BROTHERS COACH CO., INC.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-004
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : FEB 03, 2022
NHTSA Recall No. : 22E-004
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 260 Banker Road
PLATTSBURGH NY 12901
Company phone : 999
Population :
Number of potentially involved : 72
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Non applicable
Model : Non applicable
Part No. : 860351 & 860355
Size : NR
Function : Seat bracket
Descriptive Information : Seat bracket, which is a single structure component, designed for entertainer
vehicles were manufactured based on a defective drawing. The final product did
not fulfilled the strength requirements.
Vehicles affected for this P/N issue are entertainers equipped with passenger
seatbelts anchored to the seat. (Shell vehicles) MY2020 to MY2022.
Production Dates : JAN 01, 2020 – JAN 01, 2022
Description of Defect :
Description of the Defect : Seat bracket for entertainer vehicles are not strong enough to support design
mechanical loads
FMVSS 1 : 210 – Seat belt assembly anchorages
FMVSS 2 : NR
Description of the Safety Risk : Potential injury of passengers in case of crash.
Prevost has not received a report of death or injury associated with this
defect. Therefore we consider this as a proactive measure to protect the
public from the potential risk associated with this defect.
Description of the Cause : Design related defect
Identification of Any Warning
that can Occur :
Non applicable
Part 573 Safety Recall Report 22E-004 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Involved Components :
Component Name : Seat bracket
Component Description : 0.1″ thick steel sheet cut and welded 1.5″ x 1.5″ x 6″
Component Part Number : 860351 & 860355
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
– 2021-12-22: Issue was reported to Product Safety Manager
– 2022-01-11: Case submitted for investigation to Product Safety Working Group (PSWG) as a potential safety
related issue
– 2022-01-18: Case raised to the Product Safety Committee (PSC). PSC determines that a safety defect exists.
Description of Remedy :
Description of Remedy Program : A safety recall will be released to replace the defective brackets with new
reinforced brackets compliant with the design loads. Owner letters will be
mailed on or before March 21st, 2022.
How Remedy Component Differs
from Recalled Component :
New brackets will look the same as old brackets but, they will have an
additional welding; P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Identify How/When Recall Condition
was Corrected in Production :
Bracket drawing was updated to show the missing welding and was
released for production. P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
Part 573 Safety Recall Report 22E-004 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : MAR 21, 2022 – MAR 21, 2022
Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : ALL ACCESS COACH LEASING, LLC
Address : 364 NORTH WATER AVE
GALLATIN TN 37066
Country : US
Company Phone : 6152307400
Name : D & S CLASSIC COACH RENTALS, INC.
Address : 23910 NORTH 19TH AVENUE STE 60
PHOENIX AZ 85085
Country : US
Company Phone : 6235809190
Name : ESSEX COACH, INC.
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6158247303
Name : FLORIDA COACH, INC
Address : 3150 FLORIDA COACH DRIVE
KISSIMMEE FL 34741
Country : US
Company Phone : 4078462782
Name : INTEGRITY INTERIORS LLC
Address : 2951 Union Rd
WHITE HOUSE TN 37188
Country : US
Company Phone : 6156725896
Part 573 Safety Recall Report 22E-004 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : JIMMY HOLMES
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6156180408
Name : NASHVILLE COACH INC.
Address : 234 MOLLY WALTON DRIVE
HENDERSONVILLE TN 37075
Country : US
Company Phone : 6154252410
Name : OUTLAW CONVERSIONS, INC.
Address : 1000 Airport Rd
STEPHENVILLE TX 76401
Country : US
Company Phone : 2549685733
Name : PIONEER COACH INTERIORS LLC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : PIONEER COACH, INC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : ROBERTS BROTHERS COACH LEASING CO.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
Name : ROBERTS BROTHERS COACH CO., INC.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-004
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : MAY 10, 2023
NHTSA Recall No. : 22E-004
Manufacturer Recall No. : ER22-14
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 201 South Avenue
South Plains NJ 07080
Company phone : 908-222-7211
Population :
Number of potentially involved : 72
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Non applicable
Model : Non applicable
Part No. : 860351 & 860355
Size : NR
Function : Seat bracket
Descriptive Information : Seat bracket, which is a single structure component, designed for entertainer
vehicles were manufactured based on a defective drawing. The final product did
not fulfilled the strength requirements.
Vehicles affected for this P/N issue are entertainers equipped with passenger
seatbelts anchored to the seat. (Shell vehicles) MY2020 to MY2022.
Production Dates : JAN 01, 2020 – JAN 01, 2022
Description of Defect :
Description of the Defect : Seat bracket for entertainer vehicles are not strong enough to support design
mechanical loads
FMVSS 1 : 210 – Seat belt assembly anchorages
FMVSS 2 : NR
Description of the Safety Risk : Potential injury of passengers in case of crash.
Prevost has not received a report of death or injury associated with this
defect. Therefore we consider this as a proactive measure to protect the
public from the potential risk associated with this defect.
Description of the Cause : Design related defect
Identification of Any Warning
that can Occur :
Non applicable
Part 573 Safety Recall Report 22E-004 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Involved Components :
Component Name : Seat bracket
Component Description : 0.1″ thick steel sheet cut and welded 1.5″ x 1.5″ x 6″
Component Part Number : 860351 & 860355
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
– 2021-12-22: Issue was reported to Product Safety Manager
– 2022-01-11: Case submitted for investigation to Product Safety Working Group (PSWG) as a potential safety
related issue
– 2022-01-18: Case raised to the Product Safety Committee (PSC). PSC determines that a safety defect exists.
Description of Remedy :
Description of Remedy Program : A safety recall will be released to replace the defective brackets with new
reinforced brackets compliant with the design loads. Owner letters will be
mailed on or before March 21st, 2022.
How Remedy Component Differs
from Recalled Component :
New brackets will look the same as old brackets but, they will have an
additional welding; P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Identify How/When Recall Condition
was Corrected in Production :
Bracket drawing was updated to show the missing welding and was
released for production. P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
Part 573 Safety Recall Report 22E-004 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Notification Letters were sent to customers on March 15th 2022
Planned Dealer Notification Date : MAR 21, 2022 – MAR 21, 2022
Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : ALL ACCESS COACH LEASING, LLC
Address : 364 NORTH WATER AVE
GALLATIN TN 37066
Country : US
Company Phone : 6152307400
Name : D & S CLASSIC COACH RENTALS, INC.
Address : 23910 NORTH 19TH AVENUE STE 60
PHOENIX AZ 85085
Country : US
Company Phone : 6235809190
Name : ESSEX COACH, INC.
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6158247303
Name : FLORIDA COACH, INC
Address : 3150 FLORIDA COACH DRIVE
KISSIMMEE FL 34741
Country : US
Company Phone : 4078462782
Name : INTEGRITY INTERIORS LLC
Address : 2951 Union Rd
WHITE HOUSE TN 37188
Country : US
Company Phone : 6156725896
Part 573 Safety Recall Report 22E-004 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : JIMMY HOLMES
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6156180408
Name : NASHVILLE COACH INC.
Address : 234 MOLLY WALTON DRIVE
HENDERSONVILLE TN 37075
Country : US
Company Phone : 6154252410
Name : OUTLAW CONVERSIONS, INC.
Address : 1000 Airport Rd
STEPHENVILLE TX 76401
Country : US
Company Phone : 2549685733
Name : PIONEER COACH INTERIORS LLC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : PIONEER COACH, INC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : ROBERTS BROTHERS COACH LEASING CO.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
Name : ROBERTS BROTHERS COACH CO., INC.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-004
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : MAR 17, 2022
NHTSA Recall No. : 22E-004
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 260 Banker Road
PLATTSBURGH NY 12901
Company phone : 999
Population :
Number of potentially involved : 72
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Non applicable
Model : Non applicable
Part No. : 860351 & 860355
Size : NR
Function : Seat bracket
Descriptive Information : Seat bracket, which is a single structure component, designed for entertainer
vehicles were manufactured based on a defective drawing. The final product did
not fulfilled the strength requirements.
Vehicles affected for this P/N issue are entertainers equipped with passenger
seatbelts anchored to the seat. (Shell vehicles) MY2020 to MY2022.
Production Dates : JAN 01, 2020 – JAN 01, 2022
Description of Defect :
Description of the Defect : Seat bracket for entertainer vehicles are not strong enough to support design
mechanical loads
FMVSS 1 : 210 – Seat belt assembly anchorages
FMVSS 2 : NR
Description of the Safety Risk : Potential injury of passengers in case of crash.
Prevost has not received a report of death or injury associated with this
defect. Therefore we consider this as a proactive measure to protect the
public from the potential risk associated with this defect.
Description of the Cause : Design related defect
Identification of Any Warning
that can Occur :
Non applicable
Part 573 Safety Recall Report 22E-004 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Involved Components :
Component Name : Seat bracket
Component Description : 0.1″ thick steel sheet cut and welded 1.5″ x 1.5″ x 6″
Component Part Number : 860351 & 860355
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
– 2021-12-22: Issue was reported to Product Safety Manager
– 2022-01-11: Case submitted for investigation to Product Safety Working Group (PSWG) as a potential safety
related issue
– 2022-01-18: Case raised to the Product Safety Committee (PSC). PSC determines that a safety defect exists.
Description of Remedy :
Description of Remedy Program : A safety recall will be released to replace the defective brackets with new
reinforced brackets compliant with the design loads. Owner letters will be
mailed on or before March 21st, 2022.
How Remedy Component Differs
from Recalled Component :
New brackets will look the same as old brackets but, they will have an
additional welding; P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Identify How/When Recall Condition
was Corrected in Production :
Bracket drawing was updated to show the missing welding and was
released for production. P/N 860351 is replaced by P/N 868187 and P/N
860355 is replaced by P/N 868188
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
Part 573 Safety Recall Report 22E-004 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Notification Letters were sent to customers on March 15th 2022
Planned Dealer Notification Date : MAR 21, 2022 – MAR 21, 2022
Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : ALL ACCESS COACH LEASING, LLC
Address : 364 NORTH WATER AVE
GALLATIN TN 37066
Country : US
Company Phone : 6152307400
Name : D & S CLASSIC COACH RENTALS, INC.
Address : 23910 NORTH 19TH AVENUE STE 60
PHOENIX AZ 85085
Country : US
Company Phone : 6235809190
Name : ESSEX COACH, INC.
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6158247303
Name : FLORIDA COACH, INC
Address : 3150 FLORIDA COACH DRIVE
KISSIMMEE FL 34741
Country : US
Company Phone : 4078462782
Name : INTEGRITY INTERIORS LLC
Address : 2951 Union Rd
WHITE HOUSE TN 37188
Country : US
Company Phone : 6156725896
Part 573 Safety Recall Report 22E-004 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : ROBERTS BROTHERS COACH CO., INC.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
Name : NASHVILLE COACH INC.
Address : 234 MOLLY WALTON DRIVE
HENDERSONVILLE TN 37075
Country : US
Company Phone : 6154252410
Name : OUTLAW CONVERSIONS, INC.
Address : 1000 Airport Rd
STEPHENVILLE TX 76401
Country : US
Company Phone : 2549685733
Name : PIONEER COACH INTERIORS LLC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : PIONEER COACH, INC
Address : 805 MADISON INDUSTRIAL BLVD
MADISON TN 37115
Country : US
Company Phone : 6158601690
Name : ROBERTS BROTHERS COACH LEASING CO.
Address : 1330 GATEWAY DRIVE
GALLATIN TN 37066
Country : US
Company Phone : 6152120226
Name : JIMMY HOLMES
Address : 2134 LONG HOLLOW PIKE
GALLATIN TN 37066
Country : US
Company Phone : 6156180408
* NR – Not Reported

SEOCONTENT-END