Propane Regulator May Fail and Cause Fire – 2019-2021 Holiday House 27RQ, 24TB, & 18RB Travel Trailers

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IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V067) <<Owner Name>> <<Address>> <<City, State, Zip>> Dear Valued Customer: This notice applies to your vehicle: <<VIN for vehicle>> This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Holiday House, LLC d/b/a Holiday House RV has decided that a defect which relates to motor vehicle safety exists in certain 2019-2021 27RQ, 24TB, and 18RB travel trailers. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment is to provide you with the highest level of service and support. What is the issue? Certain Winntec model 6020 LP regulators installed on recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances. To correct this issue, affected propane regulators must be removed and replaced with a different brand/model which accurately regulates propane pressure. What is the risk? An increase in propane pressure could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Appliances that can be affected by an excessive flame include the stovetop, oven, hot water heater, furnace and refrigerator. Furthermore, in an enclosed area or under certain other conditions, the vented propane could accumulate and if ignited could result in a fire or explosion. Until such time as your recreational vehicle is serviced to correct this issue, please do not park your vehicle in an enclosed space or near your home. What is the Remedy? Holiday House RV will replace the affected propane regulator and test the propane system for leaks, free of charge and at no cost to you. How long will it take? The repair should take less than an hour to perform. However, due to service scheduling requirements, certain authorized dealers may require that you leave your vehicle at their location for a longer period of time. In addition, your vehicle will require an inspection prior to service to determine if parts need to be ordered. What should you do? Immediately contact the authorized dealer that sold you the vehicle to schedule an appointment to have your vehicle serviced. If you are unable to schedule an appointment with the authorized dealer that sold you the recreational vehicle, you may contact Holiday House RV at (574) 206-0016 to obtain a list of other authorized dealers who can service your vehicle. What if you no longer If you no longer own this vehicle, and have an address for the current own this vehicle? owner, please forward this letter to the new owner. Please note that federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. What if you previously If you previously paid for a repair addressing the issue described in paid for this repair? this notice, then you still need to have this recall performed to ensure that the correct parts were used. You may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Refund requests may be sent directly to Holiday House RV, 25771 Miner Road, Elkhart, IN 46514. When mailing your refund request, please include a copy of your original repair receipt and any other supporting documents evidencing that a repair was made. What other information If you take your recreational vehicle to your dealer on the agreed should you know? service date and the dealer does not remedy this condition on that date or within three days, please contact Holiday House RV at (574) 206-0016. If after contacting your dealer and Holiday House RV you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.nhtsa.gov. What if you have Holiday House RV will be happy to answer any other questions more questions? that you have regarding this recall. Please call us at (574) 206-0016. We certainly regret this inconvenience, but your safety is our most important priority. Thank you for your attention to this matter. Sincerely, Holiday House RV Holiday House Recreational Vehicles ⬧ 25771 Miner Road ⬧ Elkhart, IN 46514 ⬧ 574-206-0016

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IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V067) <<NAME OF DEALER>> <<ADDRESS>> <<CITY>>, <<STATE>> <<ZIP>> March 17, 2022 Dear Valued Dealer: This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Holiday House, LLC d/b/a Holiday House RV (“Holiday House RV”) has decided that a defect which relates to motor vehicle safety exists in certain 2019-2021 18RB, 24TB, and 27RQ travel trailers. Reason for this Recall Certain Winntec model 6020 LP regulators installed on these travel trailers may supply elevated, intermittent or low propane pressure to the appliances. An increase in propane pressure could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Appliances that can be affected by an excessive flame include the stovetop, oven, hot water heater, furnace, and refrigerator. Furthermore, in an enclosed area or under certain other conditions, the vented propane could accumulate and if ignited could result in a fire or explosion. Recall Remedy The remedy consists of removing and replacing the propane regulator with a different brand and performing standardized LP system checks. The repair should take less than one (1) hour to perform and must be done at no cost to the retail owner. Holiday House RV will reimburse the dealer for the reasonable labor costs incurred by the dealer in performing this recall. Actions You Must Perform We recently instructed retail owners to contact their local authorized dealer to have this defect remedied. Please be aware that this recall is specific to certain Winntec Model 6020 LP regulators. As the dealer, you must validate if the regulator on the vehicle is subject to this recall or not. If the regulator is not part of this recall, do not remove or replace the regulator. To determine whether a regulator is subject to this recall, please locate the “manufacturing date code” stamped into the Winntec Model 6020 LP regulator. This date code is a letter, followed by a space, followed by two numbers, followed by a space, followed by two numbers. For purposes of illustration, a date code may look as follows: N 18 52. Any date codes where the first set of numbers is 17, 18, 19, 20, or 21, must be removed and replaced in accordance with this recall. Thus, you must remove and replace regulators with date codes N 17 XX, N 18 XX, N 19 XX, N 20 XX, and N 21 XX. If the trailer does not have a Winntec Model 6020 LP regulator, of if the first set of numbers in the date code are not 17, 18, 19, 20, or 21, then you do not need to remove and replace the regulator. If the regulator requires replacement, the dealer should order a replacement regulator from Holiday House RV and inform Holiday House RV of the VIN for the trailer receiving the replacement. Holiday House RV will then ship the new regulator directly to the dealer at no charge to the dealer. Please note that due to regulator supply challenges, there may be some delay in obtaining a replacement regulator from Holiday House RV. If a replacement regulator is not readily available, Holiday House RV will promptly ship the regulator to the dealer once it becomes available. The dealer should then promptly contact the retail owner to schedule an appointment to replace the defective regulator pursuant to this recall. If the dealer has a replacement regulator available in its inventory, the dealer may instead elect to replace the defective regulator with a regulator in its inventory. In addition, if a replacement regulator is readily available from a local company or distributor, the dealer may elect to purchase a replacement regulator. In the event that a dealer replaces a defective regulator that is subject to this recall with a regulator from its inventory, or chooses to purchase a replacement regulator from a local company or distributor, then Holiday House RV will promptly reimburse the dealer for the costs incurred by the dealer in purchasing the replacement regulator, provided however, that the dealer provides Holiday House RV with a receipt showing the amount paid by the dealer for the replacement regulator, and informs Holiday House RV of the VIN number of the affected trailer. Please note that the dealer may not replace a defective regulator with a Winntec, Winnspec, Enerco or Mr. Heater Product. Only regulators manufactured by Fairview, YSN, Marshall or Cavagna may be used. Retail owners can eliminate any potential risk to safety by turning off the propane bottles until the remedy is completed. If you as the dealer notice that their stove, oven, hot water heater, furnace or refrigerator flame height is unusually large or small, or if you hear or smell gas coming from the regulator, you should turn off the propane bottles and advise the retail owner to keep the propane bottles turned off until the remedy is completed. Other Important Information If you sold any vehicle with a defective regulator which is subject to this recall, please contact the owner immediately to inform them of this recall. It is a violation of federal law for you to sell or lease the products covered by this recall until the necessary repairs have been made. Substantial penalties apply to violations of this law. In addition to this letter, enclosed for your reference is a copy of the Owner Notification Letter which Holiday House RV has sent to owners of the affected vehicles. Also enclosed is a copy of the “Remedy Instructions” which provides dealers with a step-by-step guide on how to properly remove and replace defective regulators that are subject to this recall. We certainly regret this inconvenience, but the safety of our customers is our most important priority. Should you have any questions regarding this recall, please call us at (574) 206-0016. Sincerely, Holiday House RV Enc. Holiday House Recreational Vehicles ⬧ 25771 Miner Road ⬧ Elkhart, IN 46514 ⬧ 574-206-0016

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-067 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Holiday House, LLC Submission Date : FEB 08, 2022 NHTSA Recall No. : 22V-067 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Holiday House, LLC Address : 25771 Miner Road Elkhart IN 46514 Company phone : 206-0016 Population : Number of potentially involved : 13 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2019-2021 Holiday House 27RQ, 24TB, and 18RB Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Holiday House, LLC received notification that certain Winntec Model 6020 liquid propane (LP) regulators produced between January 1, 2017, and December 31, 2019, may be defective in that the LP regulators may fail, resulting in excessive output pressure and enlarged flames in gas appliances, increasing the risk of fire. After a review of the pertinent records, it was determined that Holiday House, LLC likely received thirteen (13) of the affected regulators from DEHCO between 2019 and 2020. The recall population includes all vehicles wherein a Winntec Model 6020 LP regulator may have been installed in the vehicle. Other vehicles not included in the recall have LP regulators from other manufacturers and suppliers, and thus are not affected by this recall. Production Dates : JAN 01, 2019 – DEC 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Certain Winntec model 6020 LP regulators installed on recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An increase in propane pressure may cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Appliances that can be affected by an excessive flame are the stovetop, oven, hot water heater, furnace and refrigerator. Description of the Cause : Upon information and belief, Certain Winntec model 6020 liquid propane Part 573 Safety Recall Report 22V-067 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 regulators contain a valve that can fail to regulate propane flow and pressure in two different ways. First, the second stage valve seat in the regulator has an inadequate mechanical lock, resulting in seal migration. Once out of position, the valve seal will not properly regulate propane flow and pressure to the recreational vehicle appliances. Second, the rubber hoses (pigtails) that connect the onboard propane cylinders to the regulator release a plasticizer which is a liquid that collects in the body of the regulator. When in contact with the plasticizer, the physical properties of the second stage valve seal can change making it easier to degrade during use and easier to migrate out of position. Identification of Any Warning that can Occur : Irregular performance from the recreational vehicle appliances may be an indicator that the propane regulator is experiencing the safety defect. In addition, the smell of propane may be present at the regulator, which would indicate that the regulator is venting due to high pressure. Involved Components : Component Name 1 : Winntec LP Regulator Component Description : Propane Regulator with supply hoses Component Part Number : Model 6020 Supplier Identification : Component Manufacturer Name : Dehco Inc. Address : 107 W Franklin St, Elkhart 46516 Country : NR Chronology : Holiday House, LLC received notification from NHTSA that certain Winntec Model 6020 liquid propane (LP) regulators produced between January 1, 2017, and December 31, 2019, may be defective in that the LP regulators may fail, resulting in excessive output pressure and enlarged flames in gas appliances, increasing the risk of fire. It appears that NHTSA was notified by several recreational trailer manufacturers that a safety defect may exist in the subject LP regulators. Based on the foregoing, Holiday House LLC decided to issue a recall with respect to the thirteen (13) vehicles which may have been affected. Part 573 Safety Recall Report 22V-067 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Units affected by this recall will have the Winntec Model #6020 LP Regulator removed and replaced with either a Fairview Model #GR994, YSN Imports Model #ACR2, or another model that performs a substantially similar function as the recalled model. Once the LP Regulator is replaced, Dealers will be required to perform industry standard LP System validation. Requirements include leak detection, timed pressure drop test and a regulator lock out test. This replacement will be done at no cost to the owner. How Remedy Component Differs from Recalled Component : Remedy component is a different brand/model. Identify How/When Recall Condition was Corrected in Production : Production changing to a different brand LP regulator. Recall Schedule : Description of Recall Schedule : Holiday House, LLC will notify the dealers and known owners of these recreational vehicles by letter. A final copy of the owner letter and dealer repair instructions will be provided to NHTSA. Planned Dealer Notification Date : MAR 16, 2022 – MAR 18, 2022 Planned Owner Notification Date : MAR 16, 2022 – MAR 18, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-067 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Holiday House, LLC Submission Date : MAR 03, 2022 NHTSA Recall No. : 22V-067 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Holiday House, LLC Address : 25771 Miner Road Elkhart IN 46514 Company phone : 206-0016 Population : Number of potentially involved : 13 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2019-2021 Holiday House 27RQ, 24TB, and 18RB Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Holiday House, LLC received notification that certain Winntec Model 6020 liquid propane (LP) regulators produced between January 1, 2017, and December 31, 2019, may be defective in that the LP regulators may fail, resulting in excessive output pressure and enlarged flames in gas appliances, increasing the risk of fire. After a review of the pertinent records, it was determined that Holiday House, LLC likely received thirteen (13) of the affected regulators from DEHCO between 2019 and 2020. The recall population includes all vehicles wherein a Winntec Model 6020 LP regulator may have been installed in the vehicle. Other vehicles not included in the recall have LP regulators from other manufacturers and suppliers, and thus are not affected by this recall. Production Dates : JAN 01, 2019 – DEC 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Certain Winntec model 6020 LP regulators installed on recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An increase in propane pressure may cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Appliances that can be affected by an excessive flame are the stovetop, oven, hot water heater, furnace and refrigerator. Description of the Cause : Upon information and belief, Certain Winntec model 6020 liquid propane Part 573 Safety Recall Report 22V-067 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 regulators contain a valve that can fail to regulate propane flow and pressure in two different ways. First, the second stage valve seat in the regulator has an inadequate mechanical lock, resulting in seal migration. Once out of position, the valve seal will not properly regulate propane flow and pressure to the recreational vehicle appliances. Second, the rubber hoses (pigtails) that connect the onboard propane cylinders to the regulator release a plasticizer which is a liquid that collects in the body of the regulator. When in contact with the plasticizer, the physical properties of the second stage valve seal can change making it easier to degrade during use and easier to migrate out of position. Identification of Any Warning that can Occur : Irregular performance from the recreational vehicle appliances may be an indicator that the propane regulator is experiencing the safety defect. In addition, the smell of propane may be present at the regulator, which would indicate that the regulator is venting due to high pressure. Involved Components : Component Name 1 : Winntec LP Regulator Component Description : Propane Regulator with supply hoses Component Part Number : Model 6020 Supplier Identification : Component Manufacturer Name : Dehco Inc. Address : 107 W Franklin St, Elkhart 46516 Country : NR Chronology : Holiday House, LLC received notification from NHTSA that certain Winntec Model 6020 liquid propane (LP) regulators produced between January 1, 2017, and December 31, 2019, may be defective in that the LP regulators may fail, resulting in excessive output pressure and enlarged flames in gas appliances, increasing the risk of fire. It appears that NHTSA was notified by several recreational trailer manufacturers that a safety defect may exist in the subject LP regulators. Based on the foregoing, Holiday House LLC decided to issue a recall with respect to the thirteen (13) vehicles which may have been affected. Part 573 Safety Recall Report 22V-067 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Units affected by this recall will have the Winntec Model #6020 LP Regulator removed and replaced with either a Fairview Model #GR994, YSN Imports Model #ACR2, or another model that performs a substantially similar function as the recalled model. Once the LP Regulator is replaced, Dealers will be required to perform industry standard LP System validation. Requirements include leak detection, timed pressure drop test and a regulator lock out test. This replacement will be done at no cost to the owner. Any owner that has obtained a pre-notification remedy to correct the defect will be reimbursed for any out of pocket expenses, unless the prenotification remedy: (a) did not address or correct the defect that led to the recall; (b) was not reasonably necessary to correct the defect that led to the recall; or (c) was not of the same type as the recall remedy (i.e., the pre-notification remedy did not include removing and replacing the defective regulator). However, owners are still eligible for reimbursement regardless of whether the pre-notification remedy is identical to the remedy elected by Holiday House, LLC. An owner shall be entitled to reimbursement for any out-of-pocket expenses to remedy the defect which were incurred by the owner prior to March 28, 2022 (which is ten (10) calendar days after the planned owner notification end date). To be entitled to reimbursement for a pre-notification remedy, the owner must submit to Holiday House, LLC a true copy of the receipt for the prenotification remedy. The receipt must indicate that the repair addressed the defect related to this recall. An owner is not required to submit an itemized receipt of the amount of parts, labor other costs and taxes, unless it is unclear on the face of the receipt that the repair for which reimbursement is sought addressed only the pre-notification remedy relating to the pertinent defect or manifestation thereof. Holiday House, LLC will make all reimbursements by check. How Remedy Component Differs from Recalled Component : Remedy component is a different brand/model. Identify How/When Recall Condition was Corrected in Production : Production changing to a different brand LP regulator. Recall Schedule : Description of Recall Schedule : Holiday House, LLC will notify the dealers and known owners of these recreational vehicles by letter. A final copy of the owner letter and dealer repair instructions will be provided to NHTSA. Planned Dealer Notification Date : MAR 16, 2022 – MAR 18, 2022 Planned Owner Notification Date : MAR 16, 2022 – MAR 18, 2022 Part 573 Safety Recall Report 22V-067 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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