Recall 22-423 – Solar Controller Wired Incorrectly – 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, & 2021-2022 Sprinter & Bullet Fifth Wheel Trailers & Travel Trailers

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PO Box 2000 – Goshen, IN 46527-2000 Phone: (574) 535-2100 – Fax: (574) 535-2199 www.keystonerv.com IMPORTANT SAFETY RECALL – 2nd notice «POLKNAME» «POLKADDRESS» «ADDRESS2» «POLKCITY», «POLKST» «ZIPplus4» This notice applies to your vehicle: «VIN» Dear «POLKNAME»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Our records indicate YOUR UNIT HAS NOT BEEN REMEDIED. Please DO NOT ignore this notice! Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in certain model 2022 Alpine, Arcadia, Avalanche, Carbon, Cougar, Fuzion, HC Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, 2021-2022 Bullet, Sprinter Fifth Wheels and Travel Trailers. As a result, Keystone RV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us. It has been decided that vehicles in the recall population have a solar charge controller that may have been wired incorrectly. Under certain conditions improper voltage can render 12VDC components and 12VDC safety alarms (i.e. carbon monoxide, propane gas detector) inside the vehicle inoperable leading to an increased risk of personal injury or property damage. Keystone representatives have been in contact with the staff at your selling dealership regarding this situation. The remedy is to check voltage readings on the VictronConnect app to determine if the wiring is correct. If wiring is incorrect the battery settings must be set to 12v using the VictronConnect app and then wiring can be corrected at the solar charge controller. The service and parts required for this corrective action will be provided at no charge to you. Self-Inspection by logging into the VictronConnect app and e-mailing screenshots to Keystone (details below) or make an appointment to have your RV serviced by your dealership. The labor time to perform this correction is approximately 1 hour. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your RV for this repair. Reason for this recall What we will do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: 22V-144 Safety Advisory: 22-423 October 6, 2022 What we need you to do PO Box 2000 – Goshen, IN 46527-2000 Phone: (866) 425-4369 – Fax: (866) 273-1451 www.keystonerv.com Self-Inspection If you do not feel comfortable at any time self-inspecting, please contact your dealer and set an appointment. To continue: Step 1: Download the free VictronConnect app (See Icon) from the Play Store (Android) or App Store (Apple). Step 2: Open the app and connect via Bluetooth to your unit. Step 3: Accept all firmware updates. Step 4: Click on Status, take a screenshot the status page (See Figure 1) A. If the Solar Voltage is less than 50V and the Battery Voltage is less than 15V, proceed to step 5. B. If Solar Voltage is under 15V and the Battery Voltage exceeds 15V when the solar panel is in the direct sun, the solar charge controller is wired incorrectly and will require service by your RV dealership. See figure 2. Step 5: Click on the settings (gear) in the top right corner (See Figure 1). Select Battery, take screenshot. Battery Voltage should read 12V. If it reads 24V: A. Click the drop down (See Figure 3) and change to 12V to reduce the likelihood of 12VDC components being damaged. B. The solar charge controller is still wired incorrectly and will require service by your RV dealership. Step 6: Please e-mail the screenshots to [email protected]. Keystone will evaluate the information and respond to you with what further action, if any, is needed. Fig. 1 Fig. 2 Fig. 3 PO Box 2000 – Goshen, IN 46527-2000 Phone: (574) 535-2100 – Fax: (574) 535-2199 www.keystonerv.com Your dealer is best equipped to obtain parts and provide service to ensure your RV is corrected as promptly as possible. Please contact Keystone Customer Service if your dealer is unable to assist or if you take your RV to your dealer on the agreed service date, and the dealer does not remedy the condition within a reasonable amount of time, or without charge to you. You may be eligible to receive reimbursement if you paid to have the defect resolved prior to receiving this correspondence. Keystone Customer Service is available toll-free at 1-866-425-4369. BE ADVISED – Damage caused by failure to have the recall remedy completed will be the responsibility of the owner. If after contacting Keystone Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.nhtsa.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter. Sincerely, KEYSTONE RV COMPANY cc: National Highway Traffic Safety Administration (NHTSA) If you have questions

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SAFETY ADVISORY # 22-423 Solar Controller Wiring Keystone is conducting a voluntary RECALL notification campaign in accordance with the National Highway Transportation and Safety Act. It has been decided that vehicles in the recall population have a solar controller that may have been wired incorrectly. Under certain conditions improper voltage can render 12VDC components and 12VDC safety alarms (i.e. carbon monoxide, propane gas detector) inside the vehicle inoperable leading to an increased risk of personal injury or property damage. Models Included: Year Model Serial Number Range 2022 Alpine – All Models NE780000 – NE780938 2022 Arcadia – All Models NL550001 – NL550807 2022 Avalanche – All Models NE760000 – NE760983 2021 2022 Bullet – All Models MD439000 – MD439004 MT438560 – MT438637 ND430001 – ND432670 NT430000 – NT433187 NX431336 – NX433206 2022 Carbon – All Models NR805000 – NR805505 2022 Cougar – All Models N2500002 – N2505632 NC500004 – NC505099 NL501834 – NL505797 NV500000 – NV505373 2022 Fuzion – All Models NF810000 – NF810680 2022 HC Montana – All Models NA740000 – NA741905 2022 Hideout – All Models N7240935 – N7247387 NN240000 – NN247734 NW240001 – NW247023 2022 Impact – All Models NF815000 – NF815388 2022 Montana – All Models N4700000 – N4702290 2022 Outback – All Models NB450000 – NB451379 2022 Passport – All Models ND410520 – ND413598 NK410100 – NK413518 NX410000 – NX413531 2022 Raptor – All Models NR800000 – NR800620 2022 Springdale – All Models N3100000 – N3107067 NG101574 – NG108304 NW100550 – NW107717 2022 Sprinter – All Models M1533667 – M1533694 N1530000 – N1531537 Keystone RV Company 4/18/22 Safety Advisory 22-423 Page 2 of 5 Parts Required: No parts required Tools Required: – Screw gun – Flat Screw driver – voltmeter – Cell phone or tablet capable of running apps This Safety Advisory requires a Pre-Authorization & Photograph Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were repaired before they left Keystone. When performing warranty or recall service, please make certain that appropriate Personal Protective Equipment (PPE) is used. The remedy is to check voltage readings from the Victron Solar Charge Controller using the VictronConnect app (see Icon) to determine if the wiring is correct. If wiring is incorrect the battery settings must be set to 12v using the VictronConnect app and then wiring can be corrected at the controller. REPAIR INSTRUCTIONS Step 1 Locate the trailer on a level, flat, hard surface. Chock the wheels. Disconnect shore power. Step 2 Using the VictronConnect app, link it to the Victron Solar Charge Controller installed on the unit being inspected. The system may require several firmware updates before proceeding. Check the status page, see Figure 1. Take a screen shot of the voltage status. Battery voltage or panel voltage will be required to perform the following test. Note: Normal operation should look similar to Figure 1. Battery voltage should not exceed 15v, solar voltage should not exceed 50 volts. Step 3 Click on the settings gear in the top right corner, see Figure 1. Choose “Battery” and check the “Battery voltage” level that the controller is set to. This should read 12v as shown in Figure 3. Take a screen shot of this screen indicating what the battery voltage is set to. Important: After taking a screen shot of what the battery status is, if the battery setting is set to 24v, change it to 12v by selecting the drop down menu. Your controller will now stay at 12v reducing the likelihood of damaging 12VDC components in the unit. If the battery setting was 24v, the wiring is or was reversed at some time. Proceed to step 4 to determine wiring. If wiring is set to 12v and voltage looks proper like in Fig. 1 proceed to warranty reimbursement for inspection. Step 4 Verify the wires coming from the battery are attached to “Batt” and the wires from the Solar panel are attached to the “PV” on the solar controller. There can be two wiring configurations: 1. Red+/Black- from the Battery to “Batt” +/- port and Green+/Black- from the Solar panel to “PV” +/- ports on the solar controller 2. Red+/Black- from the Battery to “Batt” +/- port and Red+/Black- from the Solar panel to “PV” +/- ports on the Solar controller In configuration 2, to determine how it is currently wired, disconnect the solar charge controller and the battery and check the battery wires with a volt meter. The battery wires will read up to 14.4 VDC when attached and 0 when disconnected. If wiring is reversed, correct the wiring to match configuration 2. Note: Keystone’s 12V wiring standard has been updated and all units are currently built like configuration 1. Note: The “Load” function is not used and should not have any wiring attached to that function. Step 5 Using the VictronConnect app link to the controller again. Verify that the Solar and Battery voltage are correct. The status screen should be similar to Figure 1, if the panel is producing voltage. Step 6 Check the 12VDC components inside to be sure that all are working. Test the LP/CO detectors for proper function. Any damaged components will require pictures verifying that the component is damaged or not working Step 7 Proceed to warranty reimbursement. Safety Advisory 22-423 Page 5 of 5 WARRANTY REIMBURSEMENT Submit a Pre-Authorization request with screen shots of VictronConnect app “Status” screen and “Settings” screen then claim on Key Express using Flat Rate Code # 7142342A In the Complaint section note: Safety Advisory # 22-423 In the Cause section note: Safety Advisory # 22-423 In the Correction section note: Wiring was correct at solar charge controller or Wiring was incorrect, battery setting set to 12v and wiring corrected. List any components damaged _______. The amount of time authorized for this inspection or changing “Batt” and “PV” wiring is 0.3 hour. Flat rates can be added if any 12VDC components were damaged. PARTS DISPOSITION No return parts. Please call Keystone RV Customer Service at: Luxury (LX) – 866-273-1450 Toy Haulers (TH) – 866-273-1452 Premium (PR) – 866-273-1454 Light Weight (LW) – 866-273-1456 Traditional (TR) – 855-895-4422

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PO Box 2000 – Goshen, IN 46527-2000 Phone: (574) 535-2100 – Fax: (574) 535-2199 www.keystonerv.com IMPORTANT SAFETY RECALL «Owner_name» «Street» «Street_2» «City», «State» «Zip» This notice applies to your vehicle: «VIN» Dear «Owner_name»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in certain model 2022 Alpine, Arcadia, Avalanche, Carbon, Cougar, Fuzion, HC Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, 2021-2022 Bullet, Sprinter Fifth Wheels and Travel Trailers. As a result, Keystone RV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us. It has been decided that vehicles in the recall population have a solar charge controller that may have been wired incorrectly. Under certain conditions improper voltage can render 12VDC components and 12VDC safety alarms (i.e. carbon monoxide, propane gas detector) inside the vehicle inoperable leading to an increased risk of personal injury or property damage. Keystone representatives have been in contact with the staff at your selling dealership regarding this situation. The remedy is to check voltage readings on the VictronConnect app to determine if the wiring is correct. If wiring is incorrect the battery settings must be set to 12v using the VictronConnect app and then wiring can be corrected at the solar charge controller. The service and parts required for this corrective action will be provided at no charge to you. Self-Inspection by logging into the VictronConnect app and e-mailing screenshots to Keystone (details below) or make an appointment to have your RV serviced by your dealership. The labor time to perform this correction is approximately 1 hour. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your RV for this repair. Self-Inspection If you do not feel comfortable at any time self-inspecting, please contact your dealer and set an appointment. To continue: Step 1: Download the free VictronConnect app (See Icon) from the Play Store (Android) or App Store (Apple). Step 2: Open the app and connect via Bluetooth to your unit. Step 3: Accept all firmware updates. Step 4: Click on Status, take a screenshot the status page (See Figure 1) A. If the Solar Voltage is less than 50V and the Battery Voltage is less than 15V, proceed to step 5. B. If Solar Voltage is under 15V and the Battery Voltage exceeds 15V when the solar panel is in the direct sun, the solar charge controller is wired incorrectly and will require service by your RV dealership. See figure 2. Step 5: Click on the settings (gear) in the top right corner (See Figure 1). Select Battery, take screenshot. Battery Voltage should read 12V. If it reads 24V: Reason for this recall What we will do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: 22V-144 Safety Advisory: 22-423 May 2, 2022 What we need you to do PO Box 2000 – Goshen, IN 46527-2000 Phone: (866) 425-4369 – Fax: (866) 273-1451 www.keystonerv.com A. Click the drop down (See Figure 3) and change to 12V to reduce the likelihood of 12VDC components being damaged. B. The solar charge controller is still wired incorrectly and will require service by your RV dealership. Step 6: Please e-mail the screenshots to [email protected]. Keystone will evaluate the information and respond to you with what further action, if any, is needed. Fig. 1 Fig. 2 Fig. 3 PO Box 2000 – Goshen, IN 46527-2000 Phone: (574) 535-2100 – Fax: (574) 535-2199 www.keystonerv.com Your dealer is best equipped to obtain parts and provide service to ensure your RV is corrected as promptly as possible. Please contact Keystone Customer Service if your dealer is unable to assist or if you take your RV to your dealer on the agreed service date, and the dealer does not remedy the condition within a reasonable amount of time, or without charge to you. You may be eligible to receive reimbursement if you paid to have the defect resolved prior to receiving this correspondence. Keystone Customer Service is available toll-free at 1-866-425-4369. If after contacting Keystone Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.nhtsa.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter. Sincerely, KEYSTONE RV COMPANY cc: National Highway Traffic Safety Administration (NHTSA) If you have questions

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PO Box 2000 – Goshen, IN 46527-2000 Phone: (574) 535-2100 – Fax: (574) 535-2199 www.keystonerv.com SAFETY ADVISORY 22-423 «Dealer_name» ATTN: Service Manager «Street» «Street_2» «City», «State» «Zip» «Country» Dear «Dealer_name», Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in certain model 2022 Alpine, Arcadia, Avalanche, Carbon, Cougar, Fuzion, HC Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, 2021-2022 Bullet, Sprinter Fifth Wheels and Travel Trailers. As a result, Keystone RV is conducting a safety recall. It has been decided that vehicles in the recall population have a solar charge controller that may have been wired incorrectly. Under certain conditions improper voltage can render 12VDC components and 12VDC safety alarms (i.e. carbon monoxide, propane gas detector) inside the vehicle inoperable leading to an increased risk of personal injury or property damage. The vehicles included in the recall are: Year Model Serial Number Range 2022 Alpine – All Models NE780000 – NE780938 2022 Arcadia – All Models NL550001 – NL550807 2022 Avalanche – All Models NE760000 – NE760983 2021 2022 Bullet – All Models MD439000 – MD439004 MT438560 – MT438637 ND430001 – ND432670 NT430000 – NT433187 NX431336 – NX433206 2022 Carbon – All Models NR805000 – NR805505 2022 Cougar – All Models N2500002 – N2505632 NC500004 – NC505099 NL501834 – NL505797 NV500000 – NV505373 2022 Fuzion – All Models NF810000 – NF810680 2022 HC Montana – All Models NA740000 – NA741905 2022 Hideout – All Models N7240935 – N7247387 NN240000 – NN247734 NW240001 – NW247023 2022 Impact – All Models NF815000 – NF815388 2022 Montana – All Models N4700000 – N4702290 2022 Outback – All Models NB450000 – NB451379 2022 Passport – All Models ND410520 – ND413598 NK410100 – NK413518 NX410000 – NX413531 2022 Raptor – All Models NR800000 – NR800620 Reason for this recall RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: US: 22V-144 CAN: 2022-131 Safety Advisory: 22-423 April 22, 2022 PO Box 2000 – Goshen, IN 46527-2000 Phone: (574) 535-2100 – Fax: (574) 535-2199 www.keystonerv.com 2022 Springdale – All Models N3100000 – N3107067 NG101574 – NG108304 NW100550 – NW107717 2022 Sprinter – All Models M1533667 – M1533694 N1530000 – N1531537 Our records indicate unit(s) sold or in your present lot inventory fall within this range, which will require immediate preventative action. Important: If some of the units are still in your inventory, Federal Law requires you to complete the recall service on those units before retail delivery. Please log-in to Key Express for a list of your VINs. Claims for the units which have been serviced must be submitted. Claims submitted will be used by Keystone to record recall service completions and provide dealer payments. Enclosed is a copy of the Safety Advisory #22-423, which details how to remedy the situation and the proper reimbursement procedures. We apologize for any inconvenience this situation may cause and greatly appreciate your cooperation. Should you have any questions or concerns regarding this correspondence or the enclosed Safety Advisory, please feel free to contact us. Sincerely, KEYSTONE RV COMPANY cc. National Highway Traffic Safety Administration (NHTSA) cc. Transport Canada

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-144 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Keystone RV Company Submission Date : MAR 22, 2022 NHTSA Recall No. : 22V-144 Manufacturer Recall No. : 22-423 Manufacturer Information : Manufacturer Name : Keystone RV Company Address : PO Box 2000 2642 Hackberry Drive Goshen IN 46527 Company phone : 574-535-2100 Population : Number of potentially involved : 39,240 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2022-2022 Keystone Alpine Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Alpine units 938 Production Dates : JUL 29, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFALU22NE780000 End : 4YDFALU28NE780938 ✔ Not sequential Vehicle 2 : 2022-2022 Keystone Arcadia Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Arcadia units 806 Production Dates : AUG 09, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFARN29NL550001 End : 4YDFART25NL550807 ✔ Not sequential Vehicle 3 : 2022-2022 Keystone Avalanche Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Avalanche units 982 Production Dates : AUG 06, 2021 – FEB 15, 2022 VIN Range 1 : Begin : 4YDFAVV29NE760000 End : 4YDFAVU27NE760983 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2022 Keystone Bullet Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Bullet units 3216 Production Dates : AUG 11, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDT23R20MD439000 End : 4YDT33029MT438637 ✔ Not sequential VIN Range 2 : Begin : 4YDTBLM20ND430001 End : 4YDTBLL20NX433206 ✔ Not sequential Vehicle 5 : 2022-2022 Keystone Carbon Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Carbon units 506 Production Dates : AUG 10, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFCNR29NR805000 End : 4YDFCNV38NR805505 ✔ Not sequential Vehicle 6 : 2022-2022 Keystone Cougar Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Cougar units 5446 Production Dates : AUG 11, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFCGN28N2500002 End : 4YDTCGR28NV505373 ✔ Not sequential Vehicle 7 : 2022-2022 Keystone Fuzion Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Fuzion units 677 Production Dates : AUG 16, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFFZV33NF810000 End : 4YDFFZV37NF810680 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2022-2022 Keystone HC Montana Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages HC Montana units 1906 Production Dates : AUG 06, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFHMR29NA740000 End : 4YDFHMP21NA741905 ✔ Not sequential Vehicle 9 : 2022-2022 Keystone Hideout Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Hideout units 7409 Production Dates : AUG 05, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDTH1T28N7240935 End : 4YDTH1G11NW247023 ✔ Not sequential Vehicle 10 : 2022-2022 Keystone Impact Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Impact units 389 Production Dates : AUG 16, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDF1PT2XNF815000 End : 4YDT1PL23NF815388 ✔ Not sequential Vehicle 11 : 2022-2022 Keystone Montana Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Montana units 2273 Production Dates : JUL 28, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFM0P2XN4700000 End : 4YDFM0T23N4702290 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2022-2022 Keystone Outback Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Outback units 1380 Production Dates : AUG 19, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDT0BS21NB450000 End : 4YDT0BS22NB451379 ✔ Not sequential Vehicle 13 : 2022-2022 Keystone Passport Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Passport units 3584 Production Dates : AUG 09, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDTPPL29ND410520 End : 4YDTPPL29NX413531 ✔ Not sequential Vehicle 14 : 2022-2022 Keystone Raptor Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Raptor units 621 Production Dates : AUG 10, 2021 – FEB 15, 2022 VIN Range 1 : Begin : 4YDFRPV35NR800000 End : 4YDFRPW34NR800620 ✔ Not sequential Vehicle 15 : 2022-2022 Keystone Springdale Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Springdale units 7559 Production Dates : AUG 05, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDTSGN29N3100000 End : 4YDTSGG18NW107717 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 16 : 2021-2022 Keystone Sprinter Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Sprinter units 1548 Production Dates : AUG 05, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDF32B20M1533667 End : 4YDF35924M1533694 ✔ Not sequential VIN Range 2 : Begin : 4YDFSTT25N1530000 End : 4YDTSTS23N1531537 ✔ Not sequential Description of Defect : Description of the Defect : It has been decided that vehicles in the recall population have a solar controller that may have been wired incorrectly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Under certain conditions improper voltage can render 12VDC components and 12VDC safety alarms (i.e. carbon monoxide, propane gas detector) inside the vehicle inoperable leading to an increased risk of personal injury or property damage. Description of the Cause : The solar panel wiring and battery wiring were not installed properly on the solar controller. Identification of Any Warning that can Occur : It will exhibit either no voltage or more than 14.2 VDC coming out of the controller. Involved Components : Component Name 1 : Solar Controller Component Description : Solar Panel – Recept – Charge Controller – Smart Solar – 75/15 – 15 Amp – MPPT – Victron Component Part Number : 679075 Supplier Identification : Component Manufacturer Name : NR Part 573 Safety Recall Report 22V-144 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Address : NR NR Country : NR Chronology : 2/22/2022 – Report was made that during a routine audit it was found that solar wiring was wired incorrectly. Investigation opened into claims for solar wiring. 3/3/2022 – Keystone Safety Committee reviewed the information on 22 separate claims for wiring that was reversed. First claim found was submitted on 10/6/2021 and last claim submitted was 3/3/2022. All claims found indicated reversed wiring at the solar controller. Only one claim on 10/20/2021 indicated that nine interior ceiling lights, waste water holding tank monitor, air conditioner thermostat, multisource TV cable distribution box, and radio not working. During testing between 2/22/2022 and 3/3/2022 it was discovered that the CO/LP detector could be damaged if the solar controller is not properly set to 12v before wiring is corrected, allowing improper voltage into the 12VDC circuits. The Safety Committee concluded that the data reviewed indicated a unanimous vote for a voluntary recall. Investigation called for to determine affected unit range. 3/9/2022 – Investigation concluded and scope completed. Description of Remedy : Description of Remedy Program : The remedy is to check voltage readings on the Victron app to determine if the wiring is correct. If wiring is incorrect the battery settings must be set to 12v using the Victron app and then wiring can be corrected at the controller. Manufacturer Reimbursement Plan on file as of 10/07/2020. General reimbursement plan to be updated every two years. New vehicles are covered under warranty. How Remedy Component Differs from Recalled Component : The battery settings must be set to 12v on the controller, then battery and panel wiring are corrected. Identify How/When Recall Condition was Corrected in Production : Units were quarantined, inspected then repaired as indicated by inspection. Recall Schedule : Description of Recall Schedule : Keystone will notify the dealers and owners of the recreational vehicles by letter. A final copy of the owner letter will be provided to NHTSA, along with the dealer repair procedures. Planned Dealer Notification Date : MAY 02, 2022 – MAY 02, 2022 Planned Owner Notification Date : MAY 02, 2022 – MAY 02, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-144 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Keystone RV Company Submission Date : MAR 11, 2022 NHTSA Recall No. : 22V-144 Manufacturer Recall No. : 22-423 Manufacturer Information : Manufacturer Name : Keystone RV Company Address : PO Box 2000 2642 Hackberry Drive Goshen IN 46527 Company phone : 574-535-2100 Population : Number of potentially involved : 39,240 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2022-2022 Keystone Arcadia Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Arcadia units 806 Production Dates : AUG 09, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFARN29NL550001 End : 4YDFART25NL550807 ✔ Not sequential Vehicle 2 : 2022-2022 Keystone Carbon Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Carbon units 506 Production Dates : AUG 10, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFCNR29NR805000 End : 4YDFCNV38NR805505 ✔ Not sequential Vehicle 3 : 2022-2022 Keystone Alpine Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Alpine units 938 Production Dates : JUL 29, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFALU22NE780000 End : 4YDFALU28NE780938 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2022-2022 Keystone Avalanche Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Avalanche units 982 Production Dates : AUG 06, 2021 – FEB 15, 2022 VIN Range 1 : Begin : 4YDFAVV29NE760000 End : 4YDFAVU27NE760983 ✔ Not sequential Vehicle 5 : 2021-2022 Keystone Bullet Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Bullet units 3216 Production Dates : AUG 11, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDT23R20MD439000 End : 4YDT33029MT438637 ✔ Not sequential VIN Range 2 : Begin : 4YDTBLM20ND430001 End : 4YDTBLL20NX433206 ✔ Not sequential Vehicle 6 : 2022-2022 Keystone Cougar Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Cougar units 5446 Production Dates : AUG 11, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFCGN28N2500002 End : 4YDTCGR28NV505373 ✔ Not sequential Vehicle 7 : 2022-2022 Keystone Fuzion Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Fuzion units 677 Production Dates : AUG 16, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFFZV33NF810000 End : 4YDFFZV37NF810680 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2022-2022 Keystone HC Montana Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages HC Montana units 1906 Production Dates : AUG 06, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFHMR29NA740000 End : 4YDFHMP21NA741905 ✔ Not sequential Vehicle 9 : 2022-2022 Keystone Hideout Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Hideout units 7409 Production Dates : AUG 05, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDTH1T28N7240935 End : 4YDTH1G11NW247023 ✔ Not sequential Vehicle 10 : 2022-2022 Keystone Impact Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Impact units 389 Production Dates : AUG 16, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDF1PT2XNF815000 End : 4YDT1PL23NF815388 ✔ Not sequential Vehicle 11 : 2022-2022 Keystone Montana Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Montana units 2273 Production Dates : JUL 28, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDFM0P2XN4700000 End : 4YDFM0T23N4702290 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2022-2022 Keystone Outback Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Outback units 1380 Production Dates : AUG 19, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDT0BS21NB450000 End : 4YDT0BS22NB451379 ✔ Not sequential Vehicle 13 : 2022-2022 Keystone Passport Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Passport units 3584 Production Dates : AUG 09, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDTPPL29ND410520 End : 4YDTPPL29NX413531 ✔ Not sequential Vehicle 14 : 2022-2022 Keystone Raptor Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Raptor units 621 Production Dates : AUG 10, 2021 – FEB 15, 2022 VIN Range 1 : Begin : 4YDFRPV35NR800000 End : 4YDFRPW34NR800620 ✔ Not sequential Vehicle 15 : 2022-2022 Keystone Springdale Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Springdale units 7559 Production Dates : AUG 05, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDTSGN29N3100000 End : 4YDTSGG18NW107717 ✔ Not sequential Part 573 Safety Recall Report 22V-144 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 16 : 2021-2022 Keystone Sprinter Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : All models with 200 and 400i solar packages Sprinter units 1548 Production Dates : AUG 05, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 4YDF32B20M1533667 End : 4YDF35924M1533694 ✔ Not sequential VIN Range 2 : Begin : 4YDFSTT25N1530000 End : 4YDTSTS23N1531537 ✔ Not sequential Description of Defect : Description of the Defect : It has been decided that vehicles in the recall population have a solar controller that may have been wired incorrectly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Under certain conditions improper voltage can render 12VDC components and 12VDC safety alarms (i.e. carbon monoxide, propane gas detector) inside the vehicle inoperable leading to an increased risk of personal injury or property damage. Description of the Cause : The solar panel wiring and battery wiring were not installed properly on the solar controller. Identification of Any Warning that can Occur : It will exhibit either no voltage or more than 14.2 VDC coming out of the controller. Involved Components : Component Name 1 : Solar Controller Component Description : Solar Panel – Recept – Charge Controller – Smart Solar – 75/15 – 15 Amp – MPPT – Victron Component Part Number : 679075 Supplier Identification : Component Manufacturer Name : NR Part 573 Safety Recall Report 22V-144 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Address : NR NR Country : NR Chronology : 2/22/2022 – Report was made that during a routine audit it was found that solar wiring was wired incorrectly. Investigation opened into claims for solar wiring. 3/3/2022 – Keystone Safety Committee reviewed the information on 22 separate claims for wiring that was reversed and concluded that the data reviewed indicated a unanimous vote for a voluntary recall. Investigation called for to determine affected unit range. 3/9/2022 – Investigation concluded and scope completed. Description of Remedy : Description of Remedy Program : The remedy is to check voltage readings on the Victron app to determine if the wiring is correct. If wiring is incorrect the battery settings must be set to 12v using the Victron app and then wiring can be corrected at the controller. Manufacturer Reimbursement Plan on file as of 10/07/2020. General reimbursement plan to be updated every two years. New vehicles are covered under warranty. How Remedy Component Differs from Recalled Component : The battery settings must be set to 12v on the controller, then battery and panel wiring are corrected. Identify How/When Recall Condition was Corrected in Production : Units were quarantined, inspected then repaired as indicated by inspection. Recall Schedule : Description of Recall Schedule : Keystone will notify the dealers and owners of the recreational vehicles by letter. A final copy of the owner letter will be provided to NHTSA, along with the dealer repair procedures. Planned Dealer Notification Date : MAY 02, 2022 – MAY 02, 2022 Planned Owner Notification Date : MAY 02, 2022 – MAY 02, 2022 * NR – Not Reported

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