March 18, 2022 NHTSA CAMPAIGN NUMBER: 22E021000
Damaged Cooktop Control Valves May Leak Gas
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 22E021
Manufacturer Dometic Corporation
Components EQUIPMENT
Potential Number of Units Affected 2,600
Summary
Dometic Corporation (Dometic) is recalling certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. The burner control valves may become damaged, causing a gas leak.
Remedy
Dealers will replace the cooktops, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact Dometic customer service at 1-888-943-4905.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Date:
Name
Street
City, State, Zip
This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act.
RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022
COOKTOPS
Dear Valued Customer,
Dometic Corporation has decided that a potential safety-related defect exists on the CE99-ZF and PI8022 cooktops that were manufactured between August 1, 2020 and June 30, 2021.
The Problem:
The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob.
The Risk:
There is an increased risk of injury and fire.
Affected Units:
The recall population consists of cooktop models CE99-ZF and PI8022 with the affected serial numbers indicated below.
- CE99-ZF: Cooktop with two burners and safety glass cover
- 02093610034000001 – 02093610034000600
- 11993610034000001 – 11993610034000510
- 12593610034000001 – 12593610034000500
- PI8022: Cooktop with two burners and safety glass cover
- 11093610034600001 – 11093610034600550
- 12393610034600001 – 12393610034600550
IF YOU OWN ONE OF THE UNITS SHOWN ABOVE, YOU MUST IMMEDIATELY SHUT THE GAS OFF AT THE RV LP TANK REGULATOR. THEREAFTER, DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE COOKTOP HAS BEEN REMEDIED IN ACCORDANCE WITH THIS RECALL.
DO NOT ATTEMPT TO REPAIR THESE COOKTOPS ON YOUR OWN. ANY REPAIR OR REMEDY SHOULD BE PERFORMED BY A DOMETICQUALIFIED SERVICE TECHNICIAN.
How do I know if my cooktop is part of the 22E021 NHTSA recall?
- Find the CE99-ZF or PI8022 model number and serial numbers by locating the nameplate on the unit, underneath the cooktop, visible when the cooktop is raised (see below).
- If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Cooktop[email protected] to confirm that your CE99ZF or PI8022 series cooktop is one in the population of recalled units for Recall 22E021.
How do I remedy my CE99-ZF or PI8022 cooktop with the Dometic remedy without cost?
- Make sure you keep this notice.
- DO NOT ATTEMPT REPAIR ON YOUR OWN: FOLLOW THE INSTRUCTIONS ABOVE IF YOUR UNIT IS AFFECTED BY THIS RECALL.
- Contact any Dometic authorized dealer/service center, call the Dometic Recall Hotline at 888-943-4905 or 574-389-3713 or email us at Cooktop[email protected]. They will direct you to a Service Center to have the remedy installed on your RV or Boat CE99-ZF or PI8022 cooktop so that the leak from this potential safety-related defect will not occur in the future.
- The remedy will be available for field installation at Dometic authorized service centers or participating OEM locations after May 13, 2022 and will be installed at NOT COST to you. The remedy for an affected unit will be a complete replacement of the cooktop. The Dometic Authorized Service Center will install the remedy for you. This repair will take approximately one and a half hours to complete.
- DO NOT ATTEMPT TO MAKE THE REPAIR YOURSELF. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CREATE A GAS LEAK THAT COULD CAUSE SERIOUS INJURY OR DEATH FROM A GAS EVENT.
- There is a RECALL RESPONSE CARD with each RECALL REMEDY KIT. Make sure that the service center or dealer fills in the 22E021 Cooktop Recall Response Card and sends it back to Dometic Corporation. The Recall Response Card is already set up with postage for return.
What if my affected CE99-ZF or PI8022 cooktop was repaired prior to the recall?
- Make sure you keep this notice.
- Please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected] and provide us with the serial number information for the unit, a picture of the data plate confirming the serial number as shown above and a copy of the original receipt for the repair.
- Reimbursement for parts and labor will be provided.
If YOU no longer own the RV or Boat with the CE99-ZF or PI8022 cooktop:
If you are no longer an owner of a RV or Boat that has a CE99-ZF or PI8022 cooktop, please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected] and provide us the name and address of the new owner, dealer, service center, or whomever you delivered the RV or RV appliance to. We would greatly appreciate you furnishing us with this information so we can follow through with notification to the subsequent owner.
You may receive more than one mailing regarding Recall 22E021:
To reach as many customers as possible who own a RV or Boat with the Dometic CE99-ZF or PI8022 cooktop installed, Dometic Corporation and the original equipment manufacturers of RV’s and Boats will each send notifications, which ALL pertain to the same single recall (22E021).
One Final Request:
Dometic Corporation appreciates your business and is committed to your safety. Before you forget, please check to see if your CE99-ZF or PI8022 cooktop is one of the models shown above and if it is in the recall population. Follow these instructions so that you remain safe, and your cooktop gets the proper remedy applied.
If you find it difficult to carry out the instructions provided, please call our Recall Hotline at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected]. If you still cannot complete the remedy and are dissatisfied with our service, you can file a written complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave SE, Washington, DC 20590; or you may go to https://www.safercar.gov, or call the toll-free NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153).
On a Personal Note:
Dometic Corporation sincerely apologizes for any inconvenience that this may have caused. We are dedicated to developing innovative products that are safe to use, serve the needs and enhance the experience of our mobile customers. Thank you for this opportunity to serve you.
Sincerely,
Tyler S. See
Head of Product Safety
Dometic Corporation
5155 Verdant Dr.
Elkhart, IN 46516
POTENTIAL DEFECT NOTIFICATION
Dometic Corporation, which manufactures and sells a diverse range of products for use in recreational vehicles, trucks and premium cars, pleasure and workboats, and for a variety of other uses, has determined during the second week of March 2022 that a potential safety-related defect may exist in items of original or replacement equipment listed below. Dometic Corporation is submitting this notification of a potential safety-related defect to the National Highway Transportation Safety Administration in accordance with the applicable provisions of CFR 49, Subtitle B, Chapter V, Part 573.
Dometic Corporation is a Delaware Corporation located at 5155 Verdant Dr., Elkhart, IN. 46516. The registered agent for Dometic Corporation is The Corporation Trust Company, 1209 Orange Street, Corporation Trust Center, Wilmington, Delaware 19801. The Dometic Brand equipment which is the subject of this potential safety-related defect notification is comprised of cooktops which were purchased by, and manufactured for, Dometic by Chinabest Home Appliance Co., Ltd; No.2 Fuqing Yi Road, Henglan Town / Zhongshan City, Guangdong Province, China.
The affected Dometic products which may contain the potential safetyrelated defect are recreational vehicle type cooktops containing specific burner control valves. These RV cooktops were manufactured between late 2020 and June 2021. The potentially affected cooktops have the model designations set forth below.
- CE99-ZF: Cooktop with two burners and safety glass cover
- 02093610034000001 – 02093610034000600
- 11993610034000001 – 11993610034000510
- 12593610034000001 – 12593610034000500
- PI8022: Cooktop with two burners and safety glass cover
- 11093610034600001 – 11093610034600550
- 12393610034600001 – 12393610034600550
Serial number ranges are indicated with their respective models above. The first digit is the year of manufacture, the second and third digits are week number for the year of manufacture and the remaining numbers are sequence numbers. These products are used in recreational vehicles of Original Equipment Manufacture, or as replacement equipment for recreation vehicles or marine vessels. The total population of these products with the potential safety-related defect pertaining to the burner control valves is no more than 2,600 units. There have been no reported incidents of gas leaks, injury or death involving these products in the United States.
There were 7 reported incidents in Europe involving different cooktops with the same burner control valve, however, these claims did not result in injuries. (A Dometic Group Affiliate in Europe has initiated a recall in Europe of cooking products that contain this same burner control valve.)
The potential safety-related product defect related to the burner control valve as noted herein is not present in any other Dometic Cooking Products.
The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. Pictures of the burner control valve and the location where the potential safety-related defect may become pronounced or evident to the user are shown below.
The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks as noted in different European models, and could possibly lead to similar leak incidents in a limited number of US cooktop models as noted above.
Dometic Corporation has NOT yet identified a proposed remedy or remedies designed to mitigate the defect but will advise NHTSA of such remedy or remedies when they become available in accordance with CFR 49, part 573.
Dometic Corporation will supply the customer lists for the CE-99ZF and PI8022 cooktops when they become available, and the remedy activity to take place with its customers. Dometic Corporation will file OEM letters, Dealer letters, Retail letters, and End User letters in accordance with CFR 49, Subtitle B, Chapter V, Part 573.
This Defect Notice is being reported to NHTSA within the 5-day requirement of Title 49, Subtitle B, Chapter V, Part 573, Clause 573.6.
CHRONOLOGY OF EVENTS LEADING TO DEFECT DETERMINATION
Dometic Corporation was made aware during the second week of March 2022 of seven separate complaints regarding certain products distributed in Europe by a Dometic Group Affiliate. The subject European products were cooktops that exhibited gas leaks behind the burner control knob. The cooktops distributed in Europe are different from the cooktops offered in the US, however the burner control valves of certain cooktops sold by Dometic Corporation in the US are substantially similar. Globally, no injuries or deaths related to burner control valves have been reported to date. In the United States, no field incidents of gas leaks or injuries have occurred to date from any burner control valves in cooktop units sold by Dometic Corporation. Dometic Corporation has placed a hold for stock on hand and a hold on shipments of cooktops that contain the potential safety-related defect at the burner control valve while we investigate inventory as well as all field information available regarding these burner control components. As of March 30, 2022, the known model numbers affected are listed below:
- CE99-ZF: Cooktop with two burners and safety glass cover
- PI8022: Cooktop with two burners and safety glass cover
Dometic Corporation initiated an internal safety escalation process on March 17, 2022 and is filing the official Defect Notification to NHTSA in accordance with CFR 49, Subtitle B, Chapter V, Part 573, Clause 573.6 and the 5-day reporting requirement.
Chronology :
Dometic Corporation was made aware during the second week of March 2022 of seven separate complaints regarding certain products distributed in Europe by a Dometic Group Affiliate. The subject European products were cooktops that exhibited gas leaks behind the burner control knob. The cooktops distributed in Europe are different from the cooktops offered in the US, however the burner control valves of certain cooktops sold by Dometic Corporation in the US are substantially similar. Globally, no injuries or deaths related to burner control valves have been reported to date. In the United States, no field incidents of gas leaks or injuries have occurred to date from any burner control valves in cooktop units sold by Dometic Corporation. Dometic Corporation has placed a hold for stock on hand and a hold on shipments of cooktops that contain the potential safety-related defect at the burner control valve while we investigate inventory as well as all field information available regarding these burner control components. As of March 30, 2022, the known model numbers affected are listed below:
- CE99-ZF: Cooktop with two burners and safety glass cover
- PI8022: Cooktop with two burners and safety glass cover
Dometic Corporation initiated an internal safety escalation process on March 17, 2022 and is filing the official Defect Notification to NHTSA in accordance with CFR 49, Subtitle B, Chapter V, Part 573, Clause 573.6 and the 5-day reporting requirement.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| DOMETIC | COOKING STOVE | |
17 Associated Documents
Miscellaneous Document – POTENTIAL DEFECT NOTIFICATION final
RMISC-22E021-8789.pdf 148.936KB
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-22E021-7906.PDF 213.781KB
Recall 573 Report – 4/5/2022
RCLRPT-22E021-1100.PDF 214.598KB
Miscellaneous Document – Chronology
RMISC-22E021-4862.pdf 20.689KB
Recall 573 Report – 4/18/2022
RCLRPT-22E021-6059.PDF 215.652KB
Manufacturer Notices(to Dealers,etc)
RCMN-22E021-4481.pdf 138.919KB
Manufacturer Notices(to Dealers,etc)
Recall 573 Report – 5/3/2022
RCLRPT-22E021-4510.PDF 215.737KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22E021-6122.pdf 264.926KB
Miscellaneous Document – Purchaser List 220524
RMISC-22E021-0232.pdf 181.079KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22E021-2391.PDF 211.13KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22E021-9666.PDF 211.23KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22E021-9755.PDF 211.313KB
Recall Quarterly Report #4, 2023-1
RCLQRT-22E021-0216.PDF 211.426KB
Recall Quarterly Report #5, 2023-2
RCLQRT-22E021-2001.PDF 211.535KB
Recall Quarterly Report #6, 2023-3
RCLQRT-22E021-7422.PDF 211.761KB
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SEOCONTENT-START
POTENTIAL DEFECT NOTIFICATION
Dometic Corporation, which manufactures and sells a diverse range of products for use in recreational vehicles, trucks and premium cars, pleasure and workboats, and for a variety of other uses, has determined during the second week of March 2022 that a potential safety-related defect may exist in items of original or replacement equipment listed below. Dometic Corporation is submitting this notification of a potential safety-related defect to the National Highway Transportation Safety Administration in accordance with the applicable provisions of CFR 49, Subtitle B, Chapter V, Part 573.
Dometic Corporation is a Delaware Corporation located at 5155 Verdant Dr., Elkhart, IN. 46516. The registered agent for Dometic Corporation is The Corporation Trust Company, 1209 Orange Street, Corporation Trust Center, Wilmington, Delaware 19801. The Dometic Brand equipment which is the subject of this potential safety-related defect notification is comprised of cooktops which were purchased by, and manufactured for, Dometic by Chinabest Home Appliance Co., Ltd; No.2 Fuqing Yi Road, Henglan Town / Zhongshan City, Guangdong Province, China.
The affected Dometic products which may contain the potential safety-related defect are recreational vehicle type cooktops containing specific burner control valves. These RV cooktops were manufactured between late 2020 and June 2021. The potentially affected cooktops have the model designations set forth below.
• CE99-ZF: Cooktop with two burners and safety glass cover
o 02093610034000001 – 02093610034000600
o 11993610034000001 – 11993610034000510
o 12593610034000001 – 12593610034000500
• PI8022: Cooktop with two burners and safety glass cover
o 11093610034600001 – 11093610034600550
o 12393610034600001 – 12393610034600550
Serial number ranges are indicated with their respective models above. The first digit is the year of manufacture, the second and third digits are week number for the year of manufacture and the remaining numbers are sequence numbers. These products are used in recreational vehicles of Original Equipment Manufacture, or as replacement equipment for recreation vehicles or marine vessels. The total population of these products with the potential safety-related defect pertaining to the burner control valves is no more than 2,600 units. There have been no reported incidents of gas leaks, injury or death involving these products in the United States.
There were 7 reported incidents in Europe involving different cooktops with the same burner control valve, however, these claims did not result in injuries. (A Dometic Group Affiliate in Europe has initiated a recall in Europe of cooking products that contain this same burner control valve.)
The potential safety-related product defect related to the burner control valve as noted herein is not present in any other Dometic Cooking Products.
The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. Pictures of the burner control valve and the location where the potential safety-related defect may become pronounced or evident to the user are shown below.
The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks as noted in different European models, and could possibly lead to similar leak incidents in a limited number of US cooktop models as noted above.
Dometic Corporation has NOT yet identified a proposed remedy or remedies designed to mitigate the defect but will advise NHTSA of such remedy or remedies when they become available in accordance with CFR 49, part 573.
Dometic Corporation will supply the customer lists for the CE-99ZF and PI8022 cooktops when they become available, and the remedy activity to take place with its customers. Dometic Corporation will file OEM letters, Dealer letters, Retail letters, and End User letters in accordance with CFR 49, Subtitle B, Chapter V, Part 573.
This Defect Notice is being reported to NHTSA within the 5-day requirement of Title 49, Subtitle B, Chapter V, Part 573, Clause 573.6.
**************************************************************************************************************
CHRONOLOGY OF EVENTS LEADING TO DEFECT DETERMINATION
Dometic Corporation was made aware during the second week of March 2022 of seven separate complaints regarding certain products distributed in Europe by a Dometic Group Affiliate. The subject European products were cooktops that exhibited gas leaks behind the burner control knob. The cooktops distributed in Europe are different from the cooktops offered in the US, however the burner control valves of certain cooktops sold by Dometic Corporation in the US are substantially similar. Globally, no injuries or deaths related to burner control valves have been reported to date. In the United States, no field incidents of gas leaks or injuries have occurred to date from any burner control valves in cooktop units sold by Dometic Corporation. Dometic Corporation has placed a hold for stock on hand and a hold on shipments of cooktops that contain the potential safety-related defect at the burner control valve while we investigate inventory as well as all field information available regarding these burner control components. As of March 30, 2022, the known model numbers affected are listed below:
• CE99-ZF: Cooktop with two burners and safety glass cover
• PI8022: Cooktop with two burners and safety glass cover
Dometic Corporation initiated an internal safety escalation process on March 17, 2022 and is filing the official Defect Notification to NHTSA in accordance with CFR 49, Subtitle B, Chapter V, Part 573, Clause 573.6 and the 5-day reporting requirement.
**************************************************************************************************************
Do Not Use ALL Capital Letters; Use Sentence Case
Do Not Abbreviate Any Information Provided in this Spreadsheet
Identify the type of Customer i.e Vehicle OEM, Retailer, Distributor, Dealer, End User, Unknown, Etc.
Company’s Name
Address
City
State
Zip Code
Country of Operation
Contact Person (provide the person involved with recalls)
Phone
Email
PI8022(PartA)
CE99-ZF(PartB)
.(PartC)
Total Units Sold
Vehicle/RV OEM
Airstream
Inc
PO Box 629 420 W Pike St
Jackson Center
OH
45334
U.S.
Steve Thorne
931-596-6111
sthorne@airstream.com
153
0
153
1
Dealer
Arvisais Auto Inc
700 Rue Principale
Saint-Boniface
QC
G0X 2L0
Canada
Jean- Paul Arvisais
819-535-2376
[email protected]
3
0
3
2
Dealer
Automotive Design & Fab
2160 Union Place
Simi Valley
CA
93065
U.S.
818-361-8888
3
0
3
3
Vehicle/RV OEM
Big Foot Industries Inc
4114 Crozier Road
Armstrong
BC
V0E 1B6
Canada
Lauren Bilodeau
250-309-2819
[email protected]
0
3
3
4
Vehicle/RV OEM
Bowlus Road Chief
1910 Eastman Avenue Unit B
Oxnard
CA
93030
U.S.
John Long
416-482-5060
[email protected]
9
0
9
5
Dealer
Camping World/National Supply
PO Box 90018
Bowling Green
KY
42102
U.S.
270-781-2718
1
1
2
6
Vehicle/RV OEM
Coach House
3480 Technology Drive
Nokomis
FL
34275
U.S.
Tom Molay
941-485-0984
[email protected]
0
20
20
7
Dealer
Coach Specialists of Texas #2
1700 E Plano Pkwy
Plano
TX
75074
U.S.
972-516-2222
1
0
1
8
Vehicle/RV OEM
Dalton Enterprise Inc
288 Gienow Road
Rural Retreat
VA
24368
U.S.
Anita
276-686-9178
[email protected]
0
6
6
9
Dealer
Earlton Camping Centre
332442 Hwy 11
Earlton
ON
P0J 1E0
Canada
Doris Germain
705-563-2633
[email protected]
0
1
1
10
Vehicle/RV OEM
Forest River Inc
PO Box 3030
Elkhart
IN
46515
U.S.
Keith Fisher
574-533-5934
[email protected]
1
253
254
11
Vehicle/RV OEM
Gala Conversions Inc
3750 Pascal Gagnon
Terrebonne
QC
J6X 4J2
Canada
Yanick Gauvreau
450-918-9333
[email protected]
27
0
27
12
Vehicle/RV OEM
GTRV-Vans Inc
4322 Glenhaven Drive
Tracy
CA
95377
U.S.
Mark Landon
707-478-7575
[email protected]
8
0
8
13
Dealer
Guarantee RV Centre Inc
34 Commercial Drive
Calgary
AB
T3Z 2A7
Canada
Vesna Lapping
403-273-1000
[email protected]
0
1
1
14
Vehicle/RV OEM
Hallmark Mfg Inc
12524 WCR 25 1/2
Fort Lupton
CO
80621
U.S.
Jacquie Kiefer
303-659-5572
[email protected]
12
0
12
15
Vehicle/RV OEM
Keystone Coachworks Inc
90502 Hwy 99 N Unit C
Eugene
OR
97402
U.S.
Ron Aasted
503-999-3085
[email protected]
8
0
8
16
Vehicle/RV OEM
Lean Machine Metal Fab Inc / Off Grid Trailers
3607 Wheeler Avenue
Saskatoon
SK
S7P 0A9
Canada
Reid Simpkins
250-258-0888
[email protected]
71
0
71
17
Dealer
Mike Eidsmoe’s RV Service
9398 Bond Avenue
El Cajon
CA
92021
U.S.
619-561-3531
1
0
1
18
Dealer
Nohrs RV Center LLC
2450 Toste Road
Tracy
CA
95377
U.S.
Joe Strong
209-833-6978
[email protected]
1
0
1
19
Vehicle/RV OEM
Oliver Travel Trailers Inc
PO Box 338 609 Swan Avenue
Hohenwald
TN
38462
U.S.
Kyle Bobo
931-796-6600
[email protected]
19
0
19
20
Vehicle/RV OEM
Phoenix USA Inc
3504 Cooper Drive
Elkhart
IN
46514
U.S.
Logan Woodruff
574-266-2020
[email protected]
31
0
31
21
Vehicle/RV OEM
Roadtrek c/o Rapido SAS
20 Tyler Street
Cambridge
ON
N1T 0E4
Canada
Marlene Thompson
519-745-0711
[email protected]
153
0
153
22
Dealer
Roulottes Ste-Anne
3306 Boulevard des Entreprises
Terrebonne
QC
J6X 4J8
Canada
Line Rock
450-477-1803
[email protected]
1
0
1
23
Dealer
RV Kountry
1660 N Tamiami Trail
North Fort Myers
FL
33903
U.S.
239-656-6226
1
0
1
24
Vehicle/RV OEM
Scamp/Evelands Inc
PO Box 2 507 Hwy 371 N
Backus
MN
56435
U.S.
Trent Fisher
800-346-4962
[email protected]
0
119
119
25
Vehicle/RV OEM
Shadow Trailers Inc
PO Box 1010
Williston
FL
32696
U.S.
John Ryan
352-529-2190
[email protected]
0
12
12
26
Dealer
Scenic Traveler
E10879 Deer Run Road
Baraboo
WI
53913
U.S.
608-356-2429
1
0
1
27
Vehicle/RV OEM
Sportsmobile of Indiana
250 Court Street
Huntington
IN
46750
U.S.
Paul Meyer
260-356-5435
[email protected]
6
0
6
28
Vehicle/RV OEM
Sportsmobile of Texas
9805 Gray Blvd
Austin
TX
78758
U.S.
Z. Smith
512-835-4409
[email protected]
4
0
4
29
Dealer
Superior RV Mfg
PO Box 444
Washougal
WA
98671
U.S.
James Sweet
360-693-1398
[email protected]
12
0
12
30
Vehicle/RV OEM
Thor Motor Coach
PO Box 1486
Elkhart
IN
46515
U.S.
Hanah Klodzinski
574-264-2900
[email protected]
0
12
12
30a
Dealer
Cruise America/Cruise Canada RV Rental & Sales
11 West Hampton Avenue
Mesa
AZ
85210
USA
Travis Brady
480-464-7347
[email protected]
9
0
9
30b
Dealer
LaMesa RV Center
9650 KELLY TRACTOR DRIVE
FORT MYERS
FL
33905
USA
Beth Mai
239-271-3350
[email protected]
1
0
1
30c
Dealer
Pleasureland, Inc.
25064 AUGUSTA DRIVE, PO BOX 669
Saint Cloud
MN
56301
USA
Jerry Talberg
320-251-7588
[email protected]
1
0
1
31
Vehicle/RV OEM
TM Industries LLC
42021 268th Street
Parkston
SD
57366
U.S.
Jack Flinn
605-239-4082
jack@trailmanor.com
0
10
10
32
Vehicle/RV OEM
Triple E Canada Ltd
PO Box 1230
Winkler
MB
R6W 4C4
Canada
Brad Wall
204-325-4361
[email protected]
0
649
649
33
Vehicle/RV OEM
Winnebago Industries
PO Box 152
Forest City
IA
50436
U.S.
Dale Jordal
641-585-3535
[email protected]
0
22
22
Quantity Sold
**************************************************************************************************************
Date:
Name
Street
City, State, Zip
This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act.
RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022 COOKTOPS
Dear Valued Customer,
Dometic Corporation has decided that a potential safety-related defect exists on the CE99-ZF and PI8022 cooktops that were manufactured between August 1, 2020 and June 30, 2021.
The Problem:
The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob.
The Risk:
There is an increased risk of injury and fire.
Affected Units:
The recall population consists of cooktop models CE99-ZF and PI8022 with the affected serial numbers indicated below.
• CE99-ZF: Cooktop with two burners and safety glass cover
o 02093610034000001 – 02093610034000600
o 11993610034000001 – 11993610034000510
o 12593610034000001 – 12593610034000500
• PI8022: Cooktop with two burners and safety glass cover
o 11093610034600001 – 11093610034600550
o 12393610034600001 – 12393610034600550
IF YOU OWN ONE OF THE UNITS SHOWN ABOVE, YOU MUST IMMEDIATELY SHUT THE GAS OFF AT THE RV LP TANK REGULATOR. THEREAFTER, DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE COOKTOP HAS BEEN REMEDIED IN ACCORDANCE WITH THIS RECALL.
DO NOT ATTEMPT TO REPAIR THESE COOKTOPS ON YOUR OWN. ANY REPAIR OR REMEDY SHOULD BE PERFORMED BY A DOMETIC-QUALIFIED SERVICE TECHNICIAN.
How do I know if my cooktop is part of the 22E021 NHTSA recall?
1. Find the CE99-ZF or PI8022 model number and serial numbers by locating the nameplate on the unit, underneath the cooktop, visible when the cooktop is raised (see below).
2. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected] to confirm that your CE99-ZF or PI8022 series cooktop is one in the population of recalled units for Recall 22E021.
How do I remedy my CE99-ZF or PI8022 cooktop with the Dometic remedy without cost?
1. Make sure you keep this notice.
2. DO NOT ATTEMPT REPAIR ON YOUR OWN: FOLLOW THE INSTRUCTIONS ABOVE IF YOUR UNIT IS AFFECTED BY THIS RECALL.
3. Contact any Dometic authorized dealer/service center, call the Dometic Recall Hotline at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected]. They will direct you to a Service Center to have the remedy installed on your RV or Boat CE99-ZF or PI8022 cooktop so that the leak from this potential safety-related defect will not occur in the future.
4. The remedy will be available for field installation at Dometic authorized service centers or participating OEM locations after May 13, 2022 and will be installed at NOT COST to you. The remedy for an affected unit will be a complete replacement of the cooktop. The Dometic Authorized Service Center will install the remedy for you. This repair will take approximately one and a half hours to complete.
5. DO NOT ATTEMPT TO MAKE THE REPAIR YOURSELF. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CREATE A GAS LEAK THAT COULD CAUSE SERIOUS INJURY OR DEATH FROM A GAS EVENT.
6. There is a RECALL RESPONSE CARD with each RECALL REMEDY KIT. Make sure that the service center or dealer fills in the 22E021 Cooktop Recall Response Card and sends it back to Dometic Corporation. The Recall Response Card is already set up with postage for return.
What if my affected CE99-ZF or PI8022 cooktop was repaired prior to the recall?
1. Make sure you keep this notice.
2. Please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected] and provide us with the serial number information for the unit, a picture of the data plate confirming the serial number as shown above and a copy of the original receipt for the repair.
3. Reimbursement for parts and labor will be provided.
If YOU no longer own the RV or Boat with the CE99-ZF or PI8022 cooktop:
If you are no longer an owner of a RV or Boat that has a CE99-ZF or PI8022 cooktop, please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected] and provide us the name and address of the new owner, dealer, service center, or whomever you delivered the RV or RV appliance to. We would greatly appreciate you furnishing us with this information so we can follow through with notification to the subsequent owner.
You may receive more than one mailing regarding Recall 22E021:
To reach as many customers as possible who own a RV or Boat with the Dometic CE99-ZF or PI8022 cooktop installed, Dometic Corporation and the original equipment manufacturers of RV’s and Boats will each send notifications, which ALL pertain to the same single recall (22E021).
One Final Request:
Dometic Corporation appreciates your business and is committed to your safety. Before you forget, please check to see if your CE99-ZF or PI8022 cooktop is one of the models shown above and if it is in the recall population. Follow these instructions so that you remain safe, and your cooktop gets the proper remedy applied.
If you find it difficult to carry out the instructions provided, please call our Recall Hotline at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop[email protected]. If you still cannot complete the remedy and are dissatisfied with our service, you can file a written complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave SE, Washington, DC 20590; or you may go to https://www.safercar.gov, or call the toll-free NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153).
On a Personal Note:
Dometic Corporation sincerely apologizes for any inconvenience that this may have caused. We are dedicated to developing innovative products that are safe to use, serve the needs and enhance the experience of our mobile customers. Thank you for this opportunity to serve you.
Sincerely,
Tyler S. See
Head of Product Safety
Dometic Corporation
5155 Verdant Dr.
Elkhart, IN 46516
**************************************************************************************************************
4/20/2022
OEM Name
Street
City, State, Zip
This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act
RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022 Series Cooktops
Dear Valued Customer,
Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and PI8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per CFR 49, Part 573, to initiate your own recall to handle these products.
Please note that as of this notice it is unlawful for you to sell a product that is installed, but not sold or is in your inventory before it has had the remedy applied.
Dometic Corporation is advising you to locate ALL the following models of recreational vehicle cooktops and quarantine those that have not been installed in a RV or that are still in your inventory. Furthermore, you will need to collect model, serial number, and VIN number of ALL RV’s that have been shipped with these model cooktops (corresponding to the serial numbers listed below) installed and provide that list to Dometic Corporation as early as possible. The following models with their respective serial number ranges may be in your inventory.
• CE99-ZF: Cooktop with two burners and safety glass cover
o 02093610034000001 – 02093610034000600
o 11993610034000001 – 11993610034000510
o 12593610034000001 – 12593610034000500
• PI8022: Cooktop with two burners and safety glass cover
o 11093610034600001 – 11093610034600550
o 12393610034600001 – 12393610034600550
Dometic Corporation will provide full replacement cooktops as the remedy for this recall. The remedy kit will include instructions, a replacement unit, a mandatory recall response card (to be filled out at the time of the repair), and specific requirements that an authorized service center must install the remedy free of charge to the end use customer. All remedy installations at the OEM will require that the recall response card be filled out and returned to Dometic Corporation when the remedy is completed. The recall response card is an essential requirement to protect both the OEM and Dometic Corporation in the record keeping and reporting of the recall remedy process to NHTSA.
Please advise all your dealer body organizations, that as of this notice, it is unlawful for them to sell a product that is installed but not sold to an end user or is in their inventory before it has had the remedy applied to the product.
We understand that you may have sold and shipped product ahead of this notice and we are willing to participate in supporting you, by distributing the same remedy kits to your end use customers, if you so choose. Whether you choose to allow us to conduct this remedy campaign on your behalf or whether you elect to conduct the campaign on your own, please provide lists of customers, the vehicle type, VIN number, and other pertinent information needed to contact these customers and for the reporting responsibilities that Dometic Corporation has to NHTSA. Additionally, see section below entitled “What you need to do.”
The Problem:
The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob.
What Dometic Corporation Will Do:
Dometic Corporation is aggressively approaching all OEM’s, Dealers, Retailers, and End Users with certified letters (for which they must sign), defining the product, models, population, and direction on action to be taken.
The remedy will consist of 1) instructions to locate the cooktop serial number 2) Recall Response Card to be filled out and returned to receive the replacement unit. Again, Dometic Corporation is supplying this recall remedy at no charge.
If you are unsure, call 888-943-4905 or 574-389-3713 or email us at [email protected] to confirm that your CE99-ZF or PI8022 series COOKTOPS are within the population of recalled units for Recall 22E021.
What You Need to Do:
Pursuant to NHTSA regulations, 49CFR 573.6, upon receipt of this notice the OEM must file their own Defect Report to NHTSA. If any of the vehicles in which the cooktops are installed are to be sold into Canada, you should also submit a defect report to Transport Canada.
Please make sure that you send Dometic Corporation an inventory of ALL units with one of these products in your stock, so that we can supply the replacement units for remedy expeditiously. The remedy is being supplied at no charge.
If you have any questions, please call us at 888-943-4905 or 574-389-3713 or email us at [email protected].
Sincerely,
Tyler S. See
Head of Product Safety
Dometic Corporation
5155 Verdant Dr.
Elkhart, IN 46516
**************************************************************************************************************
Date
OEM Name
Street
City, State, Zip
22E021
This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act
RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022 Series COOKTOPS
Dear __________,
Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and PI8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per Title 49; Subtitle B; Chapter V; Part 573; §573.11.
§ 573.11 Prohibition on sale or lease of new defective and noncompliant motor vehicles and items of replacement equipment.
(a) If notification is required by an order under 49 U.S.C. 30118(b) or is required under 49 U.S.C. 30118(c) and the manufacturer has provided to a dealer (including retailers of motor vehicle equipment) notification about a new motor vehicle or new item of replacement equipment in the dealer’s possession, including actual and constructive possession, at the time of notification that contains a defect related to motor vehicle safety or does
not comply with an applicable motor vehicle safety standard issued under 49 CFR part 571, the dealer may sell or lease the motor vehicle or item of replacement equipment only if:
(1) The defect or noncompliance is remedied as required by 49 U.S.C. 30120 before delivery under the sale or lease; or
(2) When the notification is required by an order under 49 U.S.C. 30118(b), enforcement of the order is restrained or the order is set aside in a civil action to which 49 U.S.C. 30121(d) applies.
(b) Paragraph (a) of this section does not prohibit a dealer from offering the vehicle or equipment for sale or lease, provided that the dealer does not sell or lease it.
Please note that as of this notice it is unlawful for you to sell a product that is installed, but not sold or is in your inventory before it has had the remedy applied.
Dometic Corporation is advising you to locate ALL the following models of recreational vehicle cooktops and quarantine those that have not been installed in a RV or that are still in your inventory. Furthermore, you will need to collect model, serial number, and VIN number of ALL RV’s that have been shipped with these model cooktops (corresponding to the serial numbers listed below) installed and provide that list to Dometic Corporation as early as possible. The following models with their respective serial number ranges may be in your inventory.
• CE99-ZF: Cooktop with two burners and safety glass cover
o 02093610034000001 – 02093610034000600
o 11993610034000001 – 11993610034000510
o 12593610034000001 – 12593610034000500
• PI8022: Cooktop with two burners and safety glass cover
o 11093610034600001 – 11093610034600550
o 12393610034600001 – 12393610034600550
Dometic Corporation will provide full replacement cooktops as the remedy for this recall. The remedy kit will include instructions, a replacement unit, a mandatory recall response card (to be filled out at the time of the repair), and specific requirements that an authorized service center must install the remedy free of charge to the end use customer. All remedy installations at the dealer or service center will require that the recall response card be filled out and returned to Dometic Corporation when the remedy is completed. The recall response card is an essential requirement to protect
both the dealer or service center and Dometic Corporation in the record keeping and reporting of the recall remedy process to NHTSA.
The Problem:
The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob.
What Dometic Corporation Will Do:
Dometic Corporation is aggressively approaching all OEM’s, Dealers, Retailers, and End Users with certified letters (for which they must sign), defining the product, models, population, and direction on action to be taken.
The remedy will consist of 1) instructions to locate the cooktop serial number 2) Recall Response Card to be filled out and returned to receive the replacement unit. Again, Dometic Corporation is supplying this recall remedy at no charge.
If you are unsure, call 888-943-4905 or 574-389-3713 or email us at [email protected] to confirm that your CE99-ZF or PI8022 series COOKTOPS are within the population of recalled units for Recall 22E021.
What You Need to Do:
Per the Code of Federal Regulations; Title 49; Subtitle B; Chapter V; Part 573; §573.11, as of this notice it is unlawful for you to sell or lease a product that is installed but not sold/leased or is in your inventory before it has had the remedy applied to the product.
Please make sure that you send Dometic Corporation an inventory of ALL units with one of these products in your stock, so that we can supply the replacement units for remedy expeditiously. The remedy is being supplied at no charge.
If you are unsure whether the cooktop has a serial number that is in the recall or if you have any questions, please call us at 888-943-4905 or 574-389-3713 or email us at [email protected].
Best Regards,
Tyler S. See
Head of Product Safety
Dometic Corporation
5155 Verdant Dr.
Elkhart, IN 46516
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-021
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Dometic Corporation
Submission Date : MAR 18, 2022
NHTSA Recall No. : 22E-021
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Dometic Corporation
Address : 5155 Verdant Dr.
Elkhart IN 46516
Company phone : 574-293-0681
Population :
Number of potentially involved : 2,600
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Dometic
Model : CE99-ZF, PI8022
Part No. : CE99-ZF, PI8022
Size : 2 burner
Function : cooktops
Descriptive Information : The affected Dometic products which may contain the potential safety-related
defect are recreational vehicle type cooktops containing specific burner control
valves. These RV cooktops were manufactured between late 2020 and June 2021.
The potentially affected cooktops have the model designations set forth below.
The total population of these products with the potential safety-related defect
pertaining to the burner control valves is no more than 2,600 units. There have
been no reported incidents of gas leaks, injury or death involving these products
in the United States.
There were 7 reported incidents in Europe involving different cooktops with the
same burner control valve, however, these claims did not result in injuries. (A
Dometic Group Affiliate in Europe has initiated a recall in Europe of cooking
products that contain this same burner control valve.)
The detailed description of the potential safety-related defect is associated with
the burner control valve where the valve stem is located directly behind the
cooking knob of the cooktops.
The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted above.
Production Dates : AUG 01, 2020 – JUN 30, 2021
Part 573 Safety Recall Report 22E-021 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Defect :
Description of the Defect : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted
above.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : The detailed description of the potential safety-related defect is associated
with the burner control valve where the valve stem is located directly behind
the cooking knob of the cooktops. There is a potential for the gas leak behind
the control knob to ignite and create a small pilot flame and present a
possibility of a burn to the user.
Description of the Cause : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks.
Identification of Any Warning
that can Occur :
While being used the smell of gas may precede any ignition and presence of
flame.
Involved Components :
Component Name : NR
Component Description : NR
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
NR
Part 573 Safety Recall Report 22E-021 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : NR
How Remedy Component Differs
from Recalled Component :
NR
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : NR – NR
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-021
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Dometic Corporation
Submission Date : APR 18, 2022
NHTSA Recall No. : 22E-021
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Dometic Corporation
Address : 5155 Verdant Dr.
Elkhart IN 46516
Company phone : 574-293-0681
Population :
Number of potentially involved : 2,600
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Dometic
Model : CE99-ZF, PI8022
Part No. : CE99-ZF, PI8022
Size : 2 burner
Function : cooktops
Descriptive Information : The affected Dometic products which may contain the potential safety-related
defect are recreational vehicle type cooktops containing specific burner control
valves. These RV cooktops were manufactured between late 2020 and June 2021.
The potentially affected cooktops have the model designations set forth below.
The total population of these products with the potential safety-related defect
pertaining to the burner control valves is no more than 2,600 units. There have
been no reported incidents of gas leaks, injury or death involving these products
in the United States.
There were 7 reported incidents in Europe involving different cooktops with the
same burner control valve, however, these claims did not result in injuries. (A
Dometic Group Affiliate in Europe has initiated a recall in Europe of cooking
products that contain this same burner control valve.)
The detailed description of the potential safety-related defect is associated with
the burner control valve where the valve stem is located directly behind the
cooking knob of the cooktops.
The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted above.
Production Dates : AUG 01, 2020 – JUN 30, 2021
Part 573 Safety Recall Report 22E-021 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Defect :
Description of the Defect : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted
above.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : The detailed description of the potential safety-related defect is associated
with the burner control valve where the valve stem is located directly behind
the cooking knob of the cooktops. There is a potential for the gas leak behind
the control knob to ignite and create a small pilot flame and present a
possibility of a burn to the user.
Description of the Cause : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks.
Identification of Any Warning
that can Occur :
While being used the smell of gas may precede any ignition and presence of
flame.
Involved Components :
Component Name : NR
Component Description : NR
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
Dometic Corporation was made aware during the second week of March 2022 of seven separate complaints
regarding certain products distributed in Europe by a Dometic Group Affiliate. The subject European products
Part 573 Safety Recall Report 22E-021 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
were cooktops that exhibited gas leaks behind the burner control knob. The cooktops distributed in Europe are
different from the cooktops offered in the US, however the burner control valves of certain cooktops sold by
Dometic Corporation in the US are substantially similar. Globally, no injuries or deaths related to burner
control valves have been reported to date. In the United States, no field incidents of gas leaks or injuries have
occurred to date from any burner control valves in cooktop units sold by Dometic Corporation. Dometic
Corporation has placed a hold for stock on hand and a hold on shipments of cooktops that contain the potential
safety-related defect at the burner control valve while we investigate inventory as well as all field information
available regarding these burner control components. As of March 30, 2022, the known model numbers
affected are listed below:
• CE99-ZF: Cooktop with two burners and safety glass cover
• PI8022: Cooktop with two burners and safety glass cover
Dometic Corporation initiated an internal safety escalation process on March 17, 2022 and is filing the official
Defect Notification to NHTSA in accordance with CFR 49, Subtitle B, Chapter V, Part 573, Clause 573.6 and the
5-day reporting requirement.
Description of Remedy :
Description of Remedy Program : Remedy will be made by replacement/exchange with newer cooktops that
are not within the recall population. Remedy replacement will be
completed at no cost to the end user. The user will indicate that they have
an affected cooktop and supply the serial number information to Dometic
Corporation. The remedy replacement unit will be sent with instructions
to complete the installation and functional verification at no cost to the
end user by a qualified RV technician. Reimbursement to the qualified RV
technician will be provided once Dometic Corporation receives the recall
response card and recalled unit documenting that the replacement has
been made.
Units still in inventory at RV OEM’s and dealers will be replaced at no
charge with like units.
How Remedy Component Differs
from Recalled Component :
The replacement/exchange unit will have a completely different serial
number outside of the recall population that will not have the defective
burner control valve. The units will be visually the same to the end user.
Identify How/When Recall Condition
was Corrected in Production :
Burner control valves from the supplier are no longer in use at the
manufacturing site. The supplier only provided a limited production run
because of production volume challenges. The factory corrective action
was put in place on or about the time of the potential defect notification to
NHTSA.
Recall Schedule :
Description of Recall Schedule : Notifications to dealers and owners will be sent on or about the same
date.
Planned Dealer Notification Date : APR 29, 2022 – MAY 06, 2022
Planned Owner Notification Date : APR 29, 2022 – MAY 13, 2022
Part 573 Safety Recall Report 22E-021 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-021
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Dometic Corporation
Submission Date : MAY 03, 2022
NHTSA Recall No. : 22E-021
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Dometic Corporation
Address : 5155 Verdant Dr.
Elkhart IN 46516
Company phone : 574-293-0681
Population :
Number of potentially involved : 2,600
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Dometic
Model : CE99-ZF, PI8022
Part No. : CE99-ZF, PI8022
Size : 2 burner
Function : cooktops
Descriptive Information : The affected Dometic products which may contain the potential safety-related
defect are recreational vehicle type cooktops containing specific burner control
valves. These RV cooktops were manufactured between late 2020 and June 2021.
The potentially affected cooktops have the model designations set forth below.
The total population of these products with the potential safety-related defect
pertaining to the burner control valves is no more than 2,600 units. There have
been no reported incidents of gas leaks, injury or death involving these products
in the United States.
There were 7 reported incidents in Europe involving different cooktops with the
same burner control valve, however, these claims did not result in injuries. (A
Dometic Group Affiliate in Europe has initiated a recall in Europe of cooking
products that contain this same burner control valve.)
The detailed description of the potential safety-related defect is associated with
the burner control valve where the valve stem is located directly behind the
cooking knob of the cooktops.
The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted above.
Production Dates : AUG 01, 2020 – JUN 30, 2021
Part 573 Safety Recall Report 22E-021 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Defect :
Description of the Defect : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted
above.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : There is an increased risk of fire and injury. The detailed description of the
potential safety-related defect is associated with the burner control valve
where the valve stem is located directly behind the cooking knob of the
cooktops. There is a potential for the gas leak behind the control knob to
ignite and create a small pilot flame and present a possibility of a burn to the
user.
Description of the Cause : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks.
Identification of Any Warning
that can Occur :
While being used the smell of gas may precede any ignition and presence of
flame.
Involved Components :
Component Name : NR
Component Description : NR
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
Dometic Corporation was made aware during the second week of March 2022 of seven separate complaints
Part 573 Safety Recall Report 22E-021 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
regarding certain products distributed in Europe by a Dometic Group Affiliate. The subject European products
were cooktops that exhibited gas leaks behind the burner control knob. The cooktops distributed in Europe are
different from the cooktops offered in the US, however the burner control valves of certain cooktops sold by
Dometic Corporation in the US are substantially similar. Globally, no injuries or deaths related to burner
control valves have been reported to date. In the United States, no field incidents of gas leaks or injuries have
occurred to date from any burner control valves in cooktop units sold by Dometic Corporation. Dometic
Corporation has placed a hold for stock on hand and a hold on shipments of cooktops that contain the potential
safety-related defect at the burner control valve while we investigate inventory as well as all field information
available regarding these burner control components. As of March 30, 2022, the known model numbers
affected are listed below:
• CE99-ZF: Cooktop with two burners and safety glass cover
• PI8022: Cooktop with two burners and safety glass cover
Dometic Corporation initiated an internal safety escalation process on March 17, 2022 and is filing the official
Defect Notification to NHTSA in accordance with CFR 49, Subtitle B, Chapter V, Part 573, Clause 573.6 and the
5-day reporting requirement.
Description of Remedy :
Description of Remedy Program : Remedy will be made by replacement/exchange with newer cooktops that
are not within the recall population. Remedy replacement will be
completed at no cost to the end user. The user will indicate that they have
an affected cooktop and supply the serial number information to Dometic
Corporation. The remedy replacement unit will be sent with instructions
to complete the installation and functional verification at no cost to the
end user by a qualified RV technician. Reimbursement to the qualified RV
technician will be provided once Dometic Corporation receives the recall
response card and recalled unit documenting that the replacement has
been made.
Units still in inventory at RV OEM’s and dealers will be replaced at no
charge with like units.
How Remedy Component Differs
from Recalled Component :
The replacement/exchange unit will have a completely different serial
number outside of the recall population that will not have the defective
burner control valve. The units will be visually the same to the end user.
Identify How/When Recall Condition
was Corrected in Production :
Burner control valves from the supplier are no longer in use at the
manufacturing site. The supplier only provided a limited production run
because of production volume challenges. The factory corrective action
was put in place on or about the time of the potential defect notification to
NHTSA.
Recall Schedule :
Description of Recall Schedule : Notifications to dealers and owners will be sent on or about the same
date.
Planned Dealer Notification Date : APR 29, 2022 – MAY 06, 2022
Part 573 Safety Recall Report 22E-021 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Planned Owner Notification Date : APR 29, 2022 – MAY 13, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-021
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Dometic Corporation
Submission Date : APR 05, 2022
NHTSA Recall No. : 22E-021
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Dometic Corporation
Address : 5155 Verdant Dr.
Elkhart IN 46516
Company phone : 574-293-0681
Population :
Number of potentially involved : 2,600
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Dometic
Model : CE99-ZF, PI8022
Part No. : CE99-ZF, PI8022
Size : 2 burner
Function : cooktops
Descriptive Information : The affected Dometic products which may contain the potential safety-related
defect are recreational vehicle type cooktops containing specific burner control
valves. These RV cooktops were manufactured between late 2020 and June 2021.
The potentially affected cooktops have the model designations set forth below.
The total population of these products with the potential safety-related defect
pertaining to the burner control valves is no more than 2,600 units. There have
been no reported incidents of gas leaks, injury or death involving these products
in the United States.
There were 7 reported incidents in Europe involving different cooktops with the
same burner control valve, however, these claims did not result in injuries. (A
Dometic Group Affiliate in Europe has initiated a recall in Europe of cooking
products that contain this same burner control valve.)
The detailed description of the potential safety-related defect is associated with
the burner control valve where the valve stem is located directly behind the
cooking knob of the cooktops.
The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted above.
Production Dates : AUG 01, 2020 – JUN 30, 2021
Part 573 Safety Recall Report 22E-021 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Defect :
Description of the Defect : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks as noted in different European models, and could possibly lead to
similar leak incidents in a limited number of US cooktop models as noted
above.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : The detailed description of the potential safety-related defect is associated
with the burner control valve where the valve stem is located directly behind
the cooking knob of the cooktops. There is a potential for the gas leak behind
the control knob to ignite and create a small pilot flame and present a
possibility of a burn to the user.
Description of the Cause : The burner control valve may have incurred abrasions, internally or externally,
on the mating metal sealing surfaces of the burner control valve that may have
led to leaks.
Identification of Any Warning
that can Occur :
While being used the smell of gas may precede any ignition and presence of
flame.
Involved Components :
Component Name : NR
Component Description : NR
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
Dometic Corporation was made aware during the second week of March 2022 of seven separate complaints
regarding certain products distributed in Europe by a Dometic Group Affiliate. The subject European products
Part 573 Safety Recall Report 22E-021 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
were cooktops that exhibited gas leaks behind the burner control knob. The cooktops distributed in Europe are
different from the cooktops offered in the US, however the burner control valves of certain cooktops sold by
Dometic Corporation in the US are substantially similar. Globally, no injuries or deaths related to burner
control valves have been reported to date. In the United States, no field incidents of gas leaks or injuries have
occurred to date from any burner control valves in cooktop units sold by Dometic Corporation. Dometic
Corporation has placed a hold for stock on hand and a hold on shipments of cooktops that contain the potential
safety-related defect at the burner control valve while we investigate inventory as well as all field information
available regarding these burner control components. As of March 30, 2022, the known model numbers
affected are listed below:
• CE99-ZF: Cooktop with two burners and safety glass cover
• PI8022: Cooktop with two burners and safety glass cover
Dometic Corporation initiated an internal safety escalation process on March 17, 2022 and is filing the official
Defect Notification to NHTSA in accordance with CFR 49, Subtitle B, Chapter V, Part 573, Clause 573.6 and the
5-day reporting requirement.
Description of Remedy :
Description of Remedy Program : NR
How Remedy Component Differs
from Recalled Component :
NR
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : NR – NR
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
SEOCONTENT-END
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