Data Cable May Catch Fire – 2022 Lance 650, 825, 865, 1062, & 1172 Truck Campers

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IMPORTANT SAFETY RECALL THIS NOTICE APPLIES TO YOUR VEHICLE VIN# 178378000000000000 – 17878300000000000 RECALL #2022-0412 NHTSA # 22V200 April 2022 Dear Valued Lance Camper Customer: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Lance Camper Mfg. Corp. Has decided that a safety defect, which relates to motor vehicle safety exists in certain model year 2022-650, 825, 865, 1062, 1172 Lance Truck Campers. WHAT IS THE PROBLEM? On certain Lance Truck Campers affected by this recall, Truma water heater, Data cable is routed through the cold water inlet located at the rear of the water heater and could rest on the burner box. Data cable could short and potentially cause a fire. WHAT SHOULD YOU DO? Do not use the Truma water heater until the data cable has been inspected and corrected. Include with this notice are instructions and parts to correct the defect. If you wish to make the corrections yourself, follow the instructions carefully. Once you have completed the repair or had an authorized Lance Camper dealer do the repair, please fill out the “Compliance Recall Only “section located on the left-hand side of the enclosed prepaid self-addressed reply card with the appropriate boxes marked. Sign and date the reply card where noted and place in the mail. WHAT WILL LANCE DO? With your continued satisfaction in mind, if you do not feel comfortable making this repair, contact an authorized Lance Camper dealer to make an appointment to have the work performed at no charge to you. The repair will take approximately 60 minutes to complete. For assistance locating an authorized Lance Camper servicing dealer, please call Lance Camper Owner relations toll-free at: (800)423-7996 ext.510 Recall #2022-0412 NTHSA 22V200 If you have sold the trailer, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle /Owner Information Update Card and return it to Lance Camper. This will allow us to update our records and if necessary, notify the new owner using the information you provided. If you have paid to have this concern corrected previously, you may be eligible for reimbursement of the cost for that repair. For more information, please contact Lance Camper Owner Relations at: (800) 423-7996 ext. 510. For more information regarding this recall, contact: Lance Owners Relations-Recall #2022-0411 43120 Venture St. Lancaster, Ca 93535 (800) 423-7996 ext. 510 If you are unable to obtain the specified repair promptly and without charge, please contact Lance Camper Owner Relations Using the above information. If you believe that the dealer and Lance Camper have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, S.E. Washington, DC 20590 Or call toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) Or go to http://safercar.gov WHAT IF YOU ARE A LESSOR? Federal law requires that you forward a copy of this safety recall notice to the lessee within 10 days. LANCE Camper is taking these steps in the interest of your safety. We regret any inconvenience this may cause you. Sincerely, Lance Camper Mfg. Corp. Recall #2022-0412 NTHSA 22V200

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Technical Service Information #53 3/11/2022 . Affected units 2022 Lance campers and trailers with the Truma Aquago water heater option . Campers: 650, 825, 865, 1062, 1172 . Trailers: 1685, 1985, 1995, 2185, 2445 PROBLEM: It has been found during production that the Data cable has been routed from the back side of the water heater creating an incorrect installation and generating a possible safety risk. CORRECTION: Unplug the Data cable from the water heater control board, pull it back out of the back side of the water heater and route the data cable through the gas line opening. Replace the grommet for the gas line and cover the cold water inlet opening with a rubber plug shown below. CAUTION: Propane is highly Flammable!! 1) Turn the propane off at both tank valves. Burn off excess propane by lighting a burner on the stove. Close burner valve after all propane has been burnt off. 2) Remove the access door of the tankless water heater. 3) Disconnect the gas hose using a ¾” wrench with a backer wrench, remove the gas line from the connection and pull it out of the inlet ((make sure you use the right tool to avoid any damage on the valve). 4) Remove the panel on the back of the tankless water heater from the interior of the trailer. 5) Disconnect the cable from the control panel. 6) Pull out the cable from the cold water heater inlet where it was installed. 7) Install the grommet inside the gas inlet and make sure it seals the inlet where the gas hose was removed. control panel di i 8) Install the rubber cap to cover the cold water inlet on the back of the water heater where the data cable was removed. 9) Route the cable around the tankless water heater and insert it along with the gas hose into the outlet thru the grommet on the side of the tankless water heater. Grommet i id th i tl t Pass the gas hose and cable together thru the grommet. 10) Re-connect the Data cable to the control panel cable where it was disconnected and reconnect the L.P. hose using the ¾” wrench with a backer wrench to tighten 11) Turn propane valve back on and apply liquid propane leak solution on L.P. hose connection to check for leaks. If there is a leak, you need to inspect and repair as needed. 12) Fasten the gas hose and cable together with a “Plastic Tie Strap”. Make sure it is adjusted correctly. 13) Close the compartment door of the tankless water heater and install the protection p anel on the back. Process warranty Claim using: Flat rate code #1708-00 @ 1.0 hour. See Connection diagram on next page. 1. Connection diagrams.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-200 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Lance Camper Manufacturing. Corp. Submission Date : MAR 28, 2022 NHTSA Recall No. : 22V-200 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Lance Camper Manufacturing. Corp. Address : 43120 Venture Street Lancaster CA 93535 Company phone : 661-949-3322 Population : Number of potentially involved : 77 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 lance 650, 825, 865, 1062, 1172 Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Identified in production, First new 2022 product with new water heater was installed 10/05/2021- conducted a rework on the line to install per manufactures specification. 77 Production Dates : OCT 05, 2021 – FEB 26, 2022 VIN Range 1 : Begin : 17837800000000000 End : 17878300000000000 ✔ Not sequential Description of Defect : Description of the Defect : Data cable is routed through the cold water inlet located at the rear of the water heater and could rest on the burner box FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Data cable could short and possibly catch fire Description of the Cause : Data cable melted from burner box. Identification of Any Warning that can Occur : water heater control panel and water heater does not operate Involved Components : Part 573 Safety Recall Report 22V-200 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : During the manufacturing process on the new 2022 model Campers it was noted the Data cable was being installed through the incorrect routing. Management, Stopped production and corrected the incorrect routing of the cable. Description of Remedy : Description of Remedy Program : Reroute the Data cable from the cold water inlet to the correct inlet on the side of the water heater with the supplied bushing grommet and zip tie, Dealer will be reimbursed for labor through a warranty claim. How Remedy Component Differs from Recalled Component : both components are the same, the Noncompliance was caused for not following the manufacturer’s installation instructions. Identify How/When Recall Condition was Corrected in Production : routed the data cable per the manufactures instructions. recall was corrected on the line 02/26/2022 Recall Schedule : Description of Recall Schedule : Mail out dealer and owner letters Planned Dealer Notification Date : MAY 27, 2022 – JUN 30, 2022 Planned Owner Notification Date : MAY 27, 2022 – JUN 30, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-200 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Lance Camper Manufacturing. Corp. Submission Date : APR 07, 2022 NHTSA Recall No. : 22V-200 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Lance Camper Manufacturing. Corp. Address : 43120 Venture Street Lancaster CA 93535 Company phone : 661-949-3322 Population : Number of potentially involved : 77 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 lance 650, 825, 865, 1062, 1172 Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Identified in production, First new 2022 product with new water heater was installed 10/05/2021- conducted a rework on the line to install per manufactures specification. 77 Production Dates : OCT 05, 2021 – FEB 26, 2022 VIN Range 1 : Begin : 17837800000000000 End : 17878300000000000 ✔ Not sequential Description of Defect : Description of the Defect : Truma water heater, Data cable is routed through the cold water inlet located at the rear of the water heater and could rest on the burner box FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Data cable could short and possibly catch fire Description of the Cause : Data cable melted from burner box. Identification of Any Warning that can Occur : water heater control panel and water heater does not operate Involved Components : Part 573 Safety Recall Report 22V-200 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : During the manufacturing process on the new 2022 model Campers it was noted the Data cable was being installed through the incorrect routing. Management, Stopped production and corrected the incorrect routing of the cable. Description of Remedy : Description of Remedy Program : Reroute the Data cable from the cold water inlet to the correct inlet on the side of the water heater with the supplied bushing grommet and zip tie, Dealer will be reimbursed for labor through a warranty claim. NOTE: Customers who have had this remedy completed before this recall are eligible for reimbursement, contact Lance customer service (661) 949-3322 How Remedy Component Differs from Recalled Component : both components are the same, the Noncompliance was caused for not following the manufacturer’s installation instructions. Identify How/When Recall Condition was Corrected in Production : routed the data cable per the manufactures instructions. recall was corrected on the line 02/26/2022 Recall Schedule : Description of Recall Schedule : Mail out dealer and owner letters Planned Dealer Notification Date : MAY 27, 2022 – JUN 30, 2022 Planned Owner Notification Date : MAY 27, 2022 – JUN 30, 2022 Part 573 Safety Recall Report 22V-200 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-200 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Lance Camper Manufacturing. Corp. Submission Date : MAY 13, 2022 NHTSA Recall No. : 22V-200 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Lance Camper Manufacturing. Corp. Address : 43120 Venture Street Lancaster CA 93535 Company phone : 661-949-3322 Population : Number of potentially involved : 77 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 lance 650, 825, 865, 1062, 1172 Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Identified in production, First new 2022 product with new water heater was installed 10/05/2021- conducted a rework on the line to install per manufactures specification. 77 Production Dates : OCT 05, 2021 – FEB 26, 2022 VIN Range 1 : Begin : 17837800000000000 End : 17878300000000000 ✔ Not sequential Description of Defect : Description of the Defect : Truma water heater, Data cable is routed through the cold water inlet located at the rear of the water heater and could rest on the burner box FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Data cable could short and possibly catch fire Description of the Cause : Data cable melted from burner box. Identification of Any Warning that can Occur : water heater control panel and water heater does not operate Involved Components : Part 573 Safety Recall Report 22V-200 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Gas connector kit Component Description : kit includes hole plug, rubber insulator, zip tie and elbow if needed Component Part Number : 77000-37500 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : During the manufacturing process on 02/26/2022 on the new 2022 model Campers it was noted the Data cable was being installed through the incorrect routing. Management, Stopped production We investigated and corrected the incorrect routing of the cable on the unshipped units and the production line was corrected. after the investigation was complete we researched the affected units by serial number and submitted for approval from corporate, corporate approved 03/25/22 Description of Remedy : Description of Remedy Program : Reroute the Data cable from the cold water inlet to the correct inlet on the side of the water heater with the supplied bushing grommet and zip tie, Dealer will be reimbursed for labor through a warranty claim. NOTE: Customers who have had this remedy completed before this recall are eligible for reimbursement, contact Lance customer service (661) 949-3322 How Remedy Component Differs from Recalled Component : both components are the same, the Noncompliance was caused for not following the manufacturer’s installation instructions. Identify How/When Recall Condition was Corrected in Production : routed the data cable per the manufactures instructions. recall was corrected on the line 02/26/2022 Recall Schedule : Description of Recall Schedule : Mail out dealer and owner letters Planned Dealer Notification Date : MAY 27, 2022 – JUN 30, 2022 Part 573 Safety Recall Report 22V-200 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : MAY 27, 2022 – JUN 30, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-200 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Lance Camper Manufacturing. Corp. Submission Date : MAY 04, 2022 NHTSA Recall No. : 22V-200 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Lance Camper Manufacturing. Corp. Address : 43120 Venture Street Lancaster CA 93535 Company phone : 661-949-3322 Population : Number of potentially involved : 77 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 lance 650, 825, 865, 1062, 1172 Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Identified in production, First new 2022 product with new water heater was installed 10/05/2021- conducted a rework on the line to install per manufactures specification. 77 Production Dates : OCT 05, 2021 – FEB 26, 2022 VIN Range 1 : Begin : 17837800000000000 End : 17878300000000000 ✔ Not sequential Description of Defect : Description of the Defect : Truma water heater, Data cable is routed through the cold water inlet located at the rear of the water heater and could rest on the burner box FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Data cable could short and possibly catch fire Description of the Cause : Data cable melted from burner box. Identification of Any Warning that can Occur : water heater control panel and water heater does not operate Involved Components : Part 573 Safety Recall Report 22V-200 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Gas connector kit Component Description : kit includes hole plug, rubber insulator, zip tie and elbow if needed Component Part Number : 77000-37500 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : During the manufacturing process on the new 2022 model Campers it was noted the Data cable was being installed through the incorrect routing. Management, Stopped production and corrected the incorrect routing of the cable. Description of Remedy : Description of Remedy Program : Reroute the Data cable from the cold water inlet to the correct inlet on the side of the water heater with the supplied bushing grommet and zip tie, Dealer will be reimbursed for labor through a warranty claim. NOTE: Customers who have had this remedy completed before this recall are eligible for reimbursement, contact Lance customer service (661) 949-3322 How Remedy Component Differs from Recalled Component : both components are the same, the Noncompliance was caused for not following the manufacturer’s installation instructions. Identify How/When Recall Condition was Corrected in Production : routed the data cable per the manufactures instructions. recall was corrected on the line 02/26/2022 Recall Schedule : Description of Recall Schedule : Mail out dealer and owner letters Planned Dealer Notification Date : MAY 27, 2022 – JUN 30, 2022 Planned Owner Notification Date : MAY 27, 2022 – JUN 30, 2022 Part 573 Safety Recall Report 22V-200 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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