Frayed Passenger Seat Belt Buckle Wires – 2018 Prevost X3-45 Buses

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NHTSA SAFETY RECALL #22V-236 May 2022 «customer» «add» «po» «city», «st» «zip» «pays» IMPORTANT SAFETY RECALL INTERIM NOTICE This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2018 X3-45 Commuter coaches. DEFECT DESCRIPTION Seatbelt buckle wires may be frayed exposing the small threads. SAFETY RISK Passengers will not have an intact seatbelt assembly available to buckle in which could increase the risk on injuries in case of crash or sudden bus deceleration. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Seatbelt buckle wire can be inspected for fraying at an early stage of the damage. REMEDY PROGRAM Prevost will launch a safety recall to change the seatbelt buckles on the potentially affected vehicles. Letters will be sent to owners explaining how to procced to change the buckles. This change will be done free of charge (labor and parts) for the customers. INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the remedy is ready. In case customers already did the seatbelt buckle change before the safety recall was released, the customer can contact Prevost for a reimbursement according to Prevost reimbursement plan. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall «groupe»-«code»: «VIN1» «VIN5» «VIN9» «VIN13» «VIN17» «VIN21» «VIN25» «VIN29» «VIN33» «VIN37» «VIN41» «VIN45» «VIN49» «VIN53» «VIN57» «VIN61» «VIN65» «VIN69» «VIN73» «VIN77» «VIN81» «VIN85» «VIN89» «VIN93» «VIN97» «VIN101» «VIN105» «VIN109» «VIN113» «VIN117» «VIN121» «VIN125» «VIN129» «VIN133» «VIN137» «VIN141» «VIN145» «VIN149» «VIN153» «VIN157» «VIN161» «VIN165» «VIN172» «VIN175» «VIN2» «VIN6» «VIN10» «VIN14» «VIN18» «VIN22» «VIN26» «VIN30» «VIN34» «VIN38» «VIN42» «VIN46» «VIN50» «VIN54» «VIN58» «VIN62» «VIN66» «VIN70» «VIN74» «VIN78» «VIN82» «VIN86» «VIN90» «VIN94» «VIN98» «VIN102» «VIN106» «VIN110» «VIN114» «VIN118» «VIN122» «VIN126» «VIN130» «VIN134» «VIN138» «VIN142» «VIN146» «VIN150» «VIN154» «VIN158» «VIN162» «VIN166» «VIN173» «VIN176» «VIN3» «VIN7» «VIN11» «VIN15» «VIN19» «VIN23» «VIN27» «VIN31» «VIN35» «VIN39» «VIN43» «VIN47» «VIN51» «VIN55» «VIN59» «VIN63» «VIN67» «VIN71» «VIN75» «VIN79» «VIN83» «VIN87» «VIN91» «VIN95» «VIN99» «VIN103» «VIN107» «VIN111» «VIN115» «VIN119» «VIN123» «VIN127» «VIN131» «VIN135» «VIN139» «VIN143» «VIN147» «VIN151» «VIN155» «VIN159» «VIN163» «VIN167» «VIN174» «VIN170» «VIN4» «VIN8» «VIN12» «VIN16» «VIN20» «VIN24» «VIN28» «VIN32» «VIN36» «VIN40» «VIN44» «VIN48» «VIN52» «VIN56» «VIN60» «VIN64» «VIN68» «VIN72» «VIN76» «VIN80» «VIN84» «VIN88» «VIN92» «VIN96» «VIN100» «VIN104» «VIN108» «VIN112» «VIN116» «VIN120» «VIN124» «VIN128» «VIN132» «VIN136» «VIN140» «VIN144» «VIN148» «VIN152» «VIN156» «VIN160» «VIN164» «VIN168» «VIN169» «VIN171» «VIN177» «VIN181» «VIN185» «VIN189» «VIN193» «VIN197» «VIN178» «VIN182» «VIN186» «VIN190» «VIN194» «VIN198» «VIN179» «VIN183» «VIN187» «VIN191» «VIN195» «VIN199» «VIN180» «VIN184» «VIN188» «VIN192» «VIN196» «VIN200» WHAT YOU NEED TO DO We appreciate your patience while we are preparing the remedy. You will receive a second owner notification when the solution is available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safety-related defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team

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Writer: fl SAFETY RECALL SR22-09 DATE : Month 2022 SECTION : 18 BODY SUBJECT: Passenger Seats – Center Belt Buckle Replacement First Release 10-11-2022 APPLICATION NOTICE TO SERVICE CENTERS Verify vehicle eligibility by checking warranty bulletin status with SAP or via ONLINE WARRANTY SYSTEM available on Service / Warranty tab of Prevost website. Model VIN X3-45 coaches Model Year: 2018 From 4RKG3349XJ9737499 up to 4RKG33497J9737492 incl. This Safety Recall does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified before delivery. The owners of the vehicles affected by this recall will be advised by a letter indicating the Vehicle Identification Number (VIN) of each vehicle concerned. DESCRIPTION Prevost Car (US) Inc. is recalling certain 2018 X3-45 coaches. On some vehicles, the center seatbelt buckle mounting cables were found frayed on passenger seats, exposing the cable strands. This represents roughly half of the seating positions throughout the vehicle. Aisle side seating positions are unaffected. Refer to instructions. SR22-09 Page 2 / 8 Writer: fl MATERIAL IMPORTANT Depending on the passenger seating of the vehicle, select one of three options A, B or C below. A. 51 passenger seats One (1) SR22-09-1 B. 55 passenger seats: One (1) SR22-09-1 and One (1) SR22-09-2 C. 30 passenger seats: Eight (8) kits SR22-09-2 Kit SR22-09-1 Part No. Description Qty 867842 BUCKLE FEMALE 26 865519 NUT HEX NYRT 7/16-20 26 868271 SCREW CAP HEX 7/16-20×1 1/4 G8 26 Kit SR22-09-2 Part No. Description Qty 867842 BUCKLE FEMALE 2 865519 NUT HEX NYRT 7/16-20 2 868271 SCREW CAP HEX 7/16-20×1 1/4 G8 2 SR22-09 Page 3 / 8 Writer: fl SAFETY PRECAUTIONS • Eye protection should always be worn when working in a shop. • Rules for Personal Protection Equipment should always be respected. Wear your PPE including but not limited to the following: Safety First! PROCEDURE DANGER Park vehicle safely, apply parking brake, stop the engine. Prior to working on the vehicle, set the ignition switch to the OFF position and trip the main circuit breakers equipped with a trip button. On Commuter type vehicles, set the battery master switch (master cut-out) to the OFF position. Lockout & Tag out (LOTO) must be performed during set-up, maintenance or repair activities. Refer to your local procedure for detailed information regarding the control of hazardous energy. SR22-09 Page 4 / 8 Writer: fl PEDESTAL SEATS AND REAR CROSS SEATS 1. Remove cushions. Figure 1 :Cushion removal. Double pedestal seats 2. Recline backrest. 3. Remove center belt buckle by removing 7/16” screw. 4. On rear cross seat, remove buckles in all seat positions. 5. Discard buckle and hardware. Figure 2: Remove buckle SR22-09 Page 5 / 8 Writer: fl 6. Install new buckle with new hardware in the tophole position. 7. Tighten to 28-35 lb-pi 8. Apply torque seal mark. Figure 3: New buckle in top hole. 9. Re-install removed cushions. Figure 4: Cushion installation. Double pedestal seats SR22-09 Page 6 / 8 Writer: fl FLIP-UP SEATS, SLIDING AND FIXED 10. Access buckle mounting point by widening the cushion gap. Figure 5: Center buckle access 11. Remove buckle and hardware. Discard. Figure 6: buckle removal 12. Install new buckle with new hardware. 13. Tighten to 28-35 lbf-pi 14. Apply torque seal mark. Figure 7: Buckle installation SR22-09 Page 7 / 8 Writer: fl PARTS DISPOSITION DO NOT RETURN THE REPLACED PARTS. Discard waste according to applicable environmental regulations (Municipal/State[Prov.]/ Federal) WARRANTY This modification is covered by Prevost’s normal warranty. For 51 passenger vehicles, we will reimburse you the kit A (SR22-09-1) and six hours (6h) of labor upon receipt of a completed A.F.A. For 55 passenger vehicles, we will reimburse you the kit combination A + B (SR22-09-1 + SR22-09-2) and seven hours (7h) of labor upon receipt of a completed A.F.A. 30 passenger vehicles will be reimbursed 8 kits C (SR22-09-2) and four hours (4h) of labor upon receipt of a completed A.F.A. Please submit claim via our Online Warranty System, available at www.prevostcar.com (under service \ warranty section). Use Claim Type: “Bulletin/Recall” and select ‘’Safety Recall SR22-09 “. Should you only wish to close the safety recall (without reimbursement), fill-in the ‘’Safety Recall Certification Sheet’’ provided with this bulletin and return it to our warranty department by Email at prevost.warranty@volvo.com. OTHER VBC Bulletin N/A Access all our Service Bulletins on http://techpub.prevostcar.com/en/ or scan the QR-Code with your smart phone. E-mail us at technicalpublications_prev@volvo.com and type “ADD” in the subject to receive our warranty bulletins by e-mail. Fail Code 18.03-3 Defect Code 09 Syst.Cond R Causal Part 864349 Writer: fl VEHICLE SERIAL NUMBER: PERFORMED BY OWNER/OPERATOR We hereby certify that Safety Recall Instructions with regard to Safety Recall SR22-09 have been performed. Name: Name: Addr: Addr: Phone: Phone: Fax: Fax: Signature : Signature : Date: Date: If the information mentioned above is incorrect or you are not the owner of this vehicle anymore, please fill this section and return to sender. NEW OWNER: BUSINESS: ADDRESS (including County): TELEPHONE: FAX: Please return this completed document with your A.F.A. form Safety Recall Certification Sheet (Ref: SR22-09)

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US recall notif letter PREVOST SAFETY RECALL SR22-09 NHTSA SAFETY RECALL #22V-236 October 2022 «customer» «add» «po» «city», «st» «zip» USA IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2018 X3-45 coaches. DEFECT DESCRIPTION Center seatbelt buckle wires on some vehicles were found frayed exposing the small threads. SAFETY RISK Passengers will not have an intact seatbelt assembly available to buckle in which could increase the risk on injuries in case of crash or sudden bus deceleration. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Seatbelt buckle wire can be inspected for fraying at an early stage of the damage. REMEDY PROGRAM Prevost has launched a repair procedure to change all the center seatbelt buckles frayed or not, on the affected vehicles. This change will be done free of charge (labor and parts) for the customers. US recall notif letter According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-09: «VIN1» «VIN5» «VIN9» «VIN13» «VIN2» «VIN6» «VIN10» «VIN14» «VIN3» «VIN7» «VIN11» «VIN15» «VIN4» «VIN8» «VIN12» «VIN16» WHAT YOU NEED TO DO Please make an appointment to your nearest Prevost Service Center and refer to Safety Recall SR22-09 to have your vehicle(s) serviced. Optionally, you may have the work performed by qualified personnel of your choice, following Safety Recall SR22-09 available on Prevost Technical Publications web site at this address: http://techpub.prevostcar.com/en/ The time to inspect and repair your vehicle if required is about 15 min (0.25) per belts. PART AND LABOR CLAIM Prevost will reimburse you as described in SR22-09 procedure. Please file an online warranty claim following normal campaign procedures if you are a registered customer, otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. PRE-NOTIFICATION REMEDIES If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses. Prevost Car US will reimburse the claimant by check for the reasonable amount paid for repairs (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the defect as stated in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the recall and no later than 10 days after the release of the recall mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal Campaign procedures if you are a registered customer, otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own US recall notif letter expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page https://prevostcar.com/contact/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.warranty@volvo.com ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://prevostcar.com/contact/parts-service-center COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within a reasonable time. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-236 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : MAY 02, 2022 NHTSA Recall No. : 22V-236 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 999 Population : Number of potentially involved : 33 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2018 Prevost X3-45 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Potentially affected vehicles were determined based on the manufacturing plant (Plattsburgh) and the period in which the affected vehicles were manufactured. Production Dates : AUG 22, 2017 – JUN 15, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Seatbelt buckle wires on some vehicles were found frayed exposing the small threads. FMVSS 1 : 209 – Seat belt assemblies FMVSS 2 : 210 – Seat belt assembly anchorages Description of the Safety Risk : Passengers will not have an intact seatbelt assembly available to buckle in which could increase the risk on injuries in case of crash or sudden bus deceleration. Only a minor injury was reported when a passenger scratched her hand with the buckle. Prevost has not received a report of death or major injuries associated with this defect. Therefore we consider this as a proactive measure to protect the public from the potential risk associated with this defect. Description of the Cause : Quality issue from seatbelt buckle supplier Identification of Any Warning that can Occur : Seatbelt buckle wire can be inspected for fraying at an early stage of the damage. Part 573 Safety Recall Report 22V-236 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Seatbelt buckle Component Description : NR Component Part Number : Prevost P/N866019; Amaya P/N 4309-2-002 Supplier Identification : Component Manufacturer Name : Amaya-Astron Address : Roberto Fulton #6 Col. Industrial San Nicolás Tlalnepantla Foreign States 54030 Country : Mexico Chronology : – 2021-08-30 First field report submitted involving 3 vehicles. – 2021-09-09 Second field report submitted involving 4 vehicles. – 2021-12-10 Internal investigation was open to identify the root cause and if a there was a safety related issue. – 2021-12-10 Samples were sent to passenger seat supplier for analysis. – 2022-03-11 Seatbelt supplier send a report indicating the buckle wire frays because of excessive bending and twisting on service. – 2022-03-22 Case was presented on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue. -2022-04-01 Statistical analysis demonstrated that for MY2018 vehicle the percentages of frayed wires was significantly higher than for other MY vehicles. Also, all cases identified were produced in Prevost factory at Plattsburgh. This lead us to conclude that the defect was for the batch produced. – 2022-04-07 Case presented to Volvo Product Safety Committee (PSC) during the meeting, it was concluded that there was a safety related defect and a recall is required. -2022-04-13 Report for the safety report presented to authorities. Part 573 Safety Recall Report 22V-236 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will launch a safety recall to change the seatbelt buckles on the potentially affected vehicles. Letters will be sent to owners explaining how to procced to change the buckles. This change will be done free of charge (Labor and parts) for the customers. In case customers already did the seatbelt buckle change before the safety recall was released, the customer can contact Prevost for a reimbursement according to Prevost reimbursement plan. How Remedy Component Differs from Recalled Component : New part number will bear the P/N 867842 which superseded P/N 866019 since May 2019. Identify How/When Recall Condition was Corrected in Production : The reported defect is associated to a specific production batch so the condition was corrected with the upcoming of new batches. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-236 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : JUN 03, 2022 NHTSA Recall No. : 22V-236 Manufacturer Recall No. : SR22-09 Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 999 Population : Number of potentially involved : 33 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2018 Prevost X3-45 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Potentially affected vehicles were determined based on the manufacturing plant (Plattsburgh) and the period in which the affected vehicles were manufactured. Production Dates : AUG 22, 2017 – JUN 15, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Seatbelt buckle wires on some vehicles were found frayed exposing the small threads. FMVSS 1 : 209 – Seat belt assemblies FMVSS 2 : 210 – Seat belt assembly anchorages Description of the Safety Risk : Passengers will not have an intact seatbelt assembly available to buckle in which could increase the risk on injuries in case of crash or sudden bus deceleration. Only a minor injury was reported when a passenger scratched her hand with the buckle. Prevost has not received a report of death or major injuries associated with this defect. Therefore we consider this as a proactive measure to protect the public from the potential risk associated with this defect. Description of the Cause : Quality issue from seatbelt buckle supplier Identification of Any Warning that can Occur : Seatbelt buckle wire can be inspected for fraying at an early stage of the damage. Part 573 Safety Recall Report 22V-236 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Seatbelt buckle Component Description : NR Component Part Number : Prevost P/N866019; Amaya P/N 4309-2-002 Supplier Identification : Component Manufacturer Name : Amaya-Astron Address : Roberto Fulton #6 Col. Industrial San Nicolás Tlalnepantla Foreign States 54030 Country : Mexico Chronology : – 2021-08-30 First field report submitted involving 3 vehicles. – 2021-09-09 Second field report submitted involving 4 vehicles. – 2021-12-10 Internal investigation was open to identify the root cause and if a there was a safety related issue. – 2021-12-10 Samples were sent to passenger seat supplier for analysis. – 2022-03-11 Seatbelt supplier send a report indicating the buckle wire frays because of excessive bending and twisting on service. – 2022-03-22 Case was presented on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue. -2022-04-01 Statistical analysis demonstrated that for MY2018 vehicle the percentages of frayed wires was significantly higher than for other MY vehicles. Also, all cases identified were produced in Prevost factory at Plattsburgh. This lead us to conclude that the defect was for the batch produced. – 2022-04-07 Case presented to Volvo Product Safety Committee (PSC) during the meeting, it was concluded that there was a safety related defect and a recall is required. -2022-04-13 Report for the safety report presented to authorities. Part 573 Safety Recall Report 22V-236 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will launch a safety recall to change the seatbelt buckles on the potentially affected vehicles. Letters will be sent to owners explaining how to procced to change the buckles. This change will be done free of charge (Labor and parts) for the customers. In case customers already did the seatbelt buckle change before the safety recall was released, the customer can contact Prevost for a reimbursement according to Prevost reimbursement plan. How Remedy Component Differs from Recalled Component : New part number will bear the P/N 867842 which superseded P/N 866019 since May 2019. Identify How/When Recall Condition was Corrected in Production : The reported defect is associated to a specific production batch so the condition was corrected with the upcoming of new batches. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-236 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : APR 12, 2022 NHTSA Recall No. : 22V-236 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 999 Population : Number of potentially involved : 33 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2018 Prevost X3-45 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Potentially affected vehicles were determined based on the manufacturing plant (Plattsburgh) and the period in which the affected vehicles were manufactured. Production Dates : AUG 22, 2017 – JUN 15, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Seatbelt buckle wires on some vehicles were found frayed exposing the small threads. FMVSS 1 : 209 – Seat belt assemblies FMVSS 2 : 210 – Seat belt assembly anchorages Description of the Safety Risk : Passengers will not have an intact seatbelt assembly available to buckle in. Only a minor injury was reported when a passenger scratched her hand with the buckle. Prevost has not received a report of death or major injuries associated with this defect. Therefore we consider this as a proactive measure to protect the public from the potential risk associated with this defect. Description of the Cause : Quality issue from seatbelt buckle supplier Identification of Any Warning that can Occur : Seatbelt buckle wire can be inspected for fraying at an early stage of the damage. Involved Components : Part 573 Safety Recall Report 22V-236 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Seatbelt buckle Component Description : NR Component Part Number : Prevost P/N866019; Amaya P/N 4309-2-002 Supplier Identification : Component Manufacturer Name : Amaya-Astron Address : Roberto Fulton #6 Col. Industrial San Nicolás Tlalnepantla Foreign States 54030 Country : Mexico Chronology : – 2021-08-30 First field report submitted involving 3 vehicles. – 2021-09-09 Second field report submitted involving 4 vehicles. – 2021-12-10 Internal investigation was open to identify the root cause and if a there was a safety related issue. – 2021-12-10 Samples were sent to passenger seat supplier for analysis. – 2022-03-11 Seatbelt supplier send a report indicating the buckle wire frays because of excessive bending and twisting on service. – 2022-03-22 Case was presented on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue. -2022-04-01 Statistical analysis demonstrated that for MY2018 vehicle the percentages of frayed wires was significantly higher than for other MY vehicles. Also, all cases identified were produced in Prevost factory at Plattsburgh. This lead us to conclude that the defect was for the batch produced. – 2022-04-07 Case presented to Volvo Product Safety Committee (PSC) during the meeting, it was concluded that there was a safety related defect and a recall is required. -2022-04-13 Report for the safety report presented to authorities. Part 573 Safety Recall Report 22V-236 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will launch a safety recall to change the seatbelt buckles on the potentially affected vehicles. Letters will be sent to owners explaining how to procced to change the buckles. This change will be done free of charge (Labor and parts) for the customers. In case customers already did the seatbelt buckle change before the safety recall was released, the customer can contact Prevost for a reimbursement according to Prevost reimbursement plan. How Remedy Component Differs from Recalled Component : New part number will bear the P/N 867842 which superseded P/N 866019 since May 2019. Identify How/When Recall Condition was Corrected in Production : The reported defect is associated to a specific production batch so the condition was corrected with the upcoming of new batches. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported

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