SN710 – Aerial Device Pivot Points Improperly Lubricated – 2020-2022 Terex XT Pro Aerial Devices

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Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 Terex Utilities SAFETY NOTICE SN710A DATE: 4/6/2022 REVISED: 4/21/2022 TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: XT Pro SUBJECT: Pivot Pin Lubrication Issue: Terex model XT Pro aerial devices, produced from October 2020 through March 2022, may not have received the required initial lubrication for all pivot pins. Lack of lubrication may result in seized pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall resulting in serious injury. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors of the content of this bulletin. 2. Immediately inspect all pivot points for indications of lubrication, refer to Figures 1 through 3, and for any damaged components, including all pins, pin retainers, and fasteners. Figure 1. Areas of Machine to Inspect for Lubrication Figure 2. Indications of Lubrication Grease in Joint Grease in Joint 2 Figure 3. Indications of Lubrication 3. If pins are seized or the pin retaining components are damaged, do not use the machine until repaired. Contact the Terex Technical Support department by calling 1-844-837-3948 or by emailing [email protected] for further inspection requirements. 4. If no issues are found during the inspection, lubricate the pivot points if necessary, per the lubrication chart on the machine or in the machine’s manuals. 5. After completing the inspection and lubrication, complete the enclosed Completion Form and return to Terex using one of the contact methods listed in this bulletin. 6. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. AS A REMINDER, IT IS THE OWNER’S RESPONSIBILITY TO LUBRICATE THE PIVOT PINS AT 6-MONTH INTERVALS PER THE MANUALS. Continued Use: The following are requirements for continued use of affected machines: 1. Inform all users, operators, and supervisors to daily inspect all pivot points and pin retainers for indications of seized pins and damaged components. 2. Lubricate the unit per the maintenance schedule on the lubrication chart on the machine or in the machine’s manuals. 3. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. What Terex will Do: Terex recommends that the unit be brought to a Terex authorized service center for inspection of the pivot pins for indications of lubrication. Terex will reimburse 1 hour to inspect and lubricate the pivot pins, if necessary. Inspection and lubrication can be completed by the owner, Terex, or a Terex authorized dealer. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months or 1,000 hours of service, whichever comes first. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] to arrange for inspection and lubrication within 10 days of receiving this bulletin if desiring Terex to complete the bulletin. If you have sold the unit involved in this bulletin, forward Grease in Joint 3 this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. Affected units, as shown on the owner letter, will have the inspection and lubrication of pivot points performed at no charge to the owner. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 for further instructions. Labor allowance is 1 hour to inspect and lubricate the pivot points. Only XT Pro models are involved. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) require the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https://www.terex.com/utilities/en/support/product-registration

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‘owner’ ‘address1 ‘ ‘city’, ‘state’ ‘zip’ IMPORTANT SAFETY RECALL 22V-213 This notice applies to your vehicle Dear Terex Equipment Owner, date This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR NOTICE Bulletin SN710 is for 2020-2022 Terex model XT Pro aerial devices, produced from October 2020 through March 2022, that may not have received the required initial lubrication for all pivot pins. Lack of lubrication may result in seized pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall resulting in serious injury. WHAT TEREX WILL DO Terex recommends that the unit be brought to a Terex authorized service center for inspection of the pivot pins for indications of lubrication. Terex will reimburse 1 hour to inspect and lubricate the pivot pins, if necessary. Inspection and lubrication can be completed by the owner, Terex, or a Terex authorized dealer. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months or 1,000 hours of service, whichever comes first. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] to arrange for inspection and lubrication within 10 days of receiving this bulletin if desiring Terex to complete the bulletin. If you have sold the unit involved in this bulletin, forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. WHAT THE OWNER MUST DO The owner must inspect their equipment and correct if required . 1. Immediately inform all users, operators, and supervisors of the content of this bulletin. 2. Immediately inspect all pivot points for indications of lubrication, refer to the figures in the bulletin, and for any damaged components, including all pins, pin retainers, and fasteners. 3. If pins are seized or the pin retaining components are damaged, do not use the machine until repaired. Contact the Terex Technical Support department by calling 1-844-837-3948 or by emailing [email protected] for further inspection requirements. 4. If no issues are found during the inspection, lubricate the pivot points if necessary, per the lubrication chart on the machine or in the machine’s manuals. 5. After completing the inspection and lubrication, complete the enclosed Completion Form and return to Terex using one of the contact methods listed in this bulletin. 6. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. Terex South Dakota, Inc. 3140 15th Ave SE Watertown , SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 AS A REMINDER, IT IS THE OWNER’S RESPONSIBILITY TO LUBRICATE THE PIVOT PINS AT 6- MONTH INTERVALS PER THE MANUALS. CONTINUED USE The following are requirements for continued use of affected machines: 1. Inform all users, operators, and supervisors to daily inspect all pivot points and pin retainers for indications of seized pins and damaged components. 2. Lubricate the unit per the maintenance schedule on the lubrication chart on the machine or in the machine’s manuals. 3. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. If you have any questions you can find your nearest dealer at this web site; http://www. terex. com/utilities/en/products/dealer-locator/index. htm. If you take your unit to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) working days of scheduled appointment, we recommend you contact Terex Utilities Warranty department by calling 1-844-837-3948. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) If you have had your unit repaired for this issue prior to receipt of this notice, you may be eligible for reimbursement. For more information, please contact Terex Utilities at the above contact information. If you have sold or retired the unit please let us know by contacting the Terex Utilities Warranty department at 1-844-837-3948 or send the serial number and new owner contact information to [email protected] . Forward this Notice to the new owner within 1 O days of receipt of this letter. If you have leased this vehicle to another person, forward a copy of this notice to the lessee within ten days of your receipt of this notice. Thank you for your immediate attention on this important matter, Jeff Hegstrom Product Support Manager Our records indicate the following machines, reg istered to you , are involved in SN710. Model Serial Number ‘model’ ‘Serial number’ 2 Terex Utilities SAFETY NOTICE SN710A DATE: 4/6/2022 REVISED: 4/21/2022 TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: XT Pro SUBJECT: Pivot Pin Lubrication Issue: Terex model XT Pro aerial devices, produced from October 2020 through March 2022, may not have received the required initial lubrication for all pivot pins. Lack of lubrication may result in seized pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall resulting in serious injury. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors of the content of this bulletin . 2. Immediately inspect all pivot points for indications of lubrication, refer to Figures 1 through 3, and for any damaged components, including all pins, pin retainers, and fasteners. ·O · Figure 1. Areas of Machine to Inspect for Lubrication Figure 2. Indications of Lubrication Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 Grease in Joint Grease in Joint Figure 3. Indications of Lubrication Grease in Joint 3. If pins are seized or the pin retaining components are damaged, do not use the machine until repaired. Contact the Terex Technical Support department by calling 1-844-837-3948 or by emailing [email protected] for further inspection requirements. 4. If no issues are found during the inspection, lubricate the pivot points if necessary, per the lubrication chart on the machine or in the machine’s manuals. 5. After completing the inspection and lubrication, complete the enclosed Completion Form and return to Terex using one of the contact methods listed in this bulletin. 6. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. AS A REMINDER, IT IS THE OWNER’S RESPONSIBILITY TO LUBRICATE THE PIVOT PINS AT 6- MONTH INTERVALS PER THE MANUALS. Continued Use: The following are requirements for continued use of affected machines: 1. Inform all users, operators, and supervisors to daily inspect all pivot points and pin retainers for indications of seized pins and damaged components. 2. Lubricate the unit per the maintenance schedule on the lubrication chart on the machine or in the machine’s manuals. 3. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. What Terex will Do: Terex recommends that the unit be brought to a Terex authorized service center for inspection of the pivot pins for indications of lubrication. Terex will reimburse 1 hour to inspect and lubricate the pivot pins, if necessary. Inspection and lubrication can be completed by the owner, Terex, or a Terex authorized dealer. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months or 1,000 hours of service, whichever comes first. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] to arrange for inspection and lubrication within 10 days of receiving this bulletin if desiring Terex to complete the bulletin. If you have sold the unit involved in this bulletin, forward 2 this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. Affected units, as shown on the owner letter, will have the inspection and lubrication of pivot points performed at no charge to the owner. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 for further instructions. Labor allowance is 1 hour to inspect and lubricate the pivot points. Only XT Pro models are involved. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) require the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, with in 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https ://www. terex. co m/uti I ities/en/su pportlp rod uct-reg istratio n 3 W TEREX Bulletin Type – SN710 Completion Form Pivot Pin Lubrication TO A VOID DELAYS IN PROCESSING – PLEASE PRfNT LEGIBLY UNIT INFORMATION (*REQUIRED) □ CHECK if new owner Customer Truck # ——————— *Owner Name: ———————- Owner Phone Number: ——————- * Address req’d if new owner ________________ _ *Truck VIN# ——————— *Unit Serial Number: (10 digits) SERVICE PERFORMED BY (*REQUIRED) * Date of Repair / Inspection ___ _ * Service Technician (ST) completing work: ___________ _ * ST Company Name: _________ ST Location: _____ _ ST Contact Number: * CHECK TO VERIFY COMPLETION: □ □ Inspected all pivot points for indications of lubrication and for any damaged components, including all pins, pin retainers, and fasteners. If damage is found, consult the Terex Technical Support at 1-844-837-3948 for further instructions, and remove the machine from service until corrected. ·O 7 9 Circle any of the above numbers which do not show signs of lubrication. Lubricate the machine per the maintenance manual or lubrication chart. * Note: Up to one hour of compensation will be allowed for units that were not lubricated at the time of assembly. There’s no compensation for travel for the initial inspection and lubrication. I Work Order: Comments: ———————— EMAIL THIS COMPLETED FORM TO TEREX UTILITIES WARRANTY DEPT. AT utilities. [email protected] .. Terex Utilities Service Network Q Cs 0 “” l~ Colorado New Mexico North Dakota South Dakota Kansas Texas [ij Hawaii {) Terex Utilities Seattle 206. 764.5025 I I Houston 346.261.3200 11 Medina 330. 722.6900 7829 South 2016th Street 6610 Thompson Rd 1175 Industrial Parkway Kent, WA 98032 Baytown, TX 77521 Medina, OH 44256 Portland 503.620.0611 I I North Little Rock 501.945.6100 I I Bourbon 574.342.0086 12805 SW 77th Place 309 Dixie Street 4470 Lincoln Hwy West Tigard, OR 97223 North Little Rock, AR 72114 Bourbon, IN 46504 Stockton 209.242.1104 I I Birmingham 205.841.6411 I I Waukesha 262.547.8500 2610 Lycoming Street 4120 Lewisburg Rd N4 W226 l 0 Bluemound Rd Stockton, CA 95206 Birmingham, AL 35207 Waukesha, WI 53186 Fontana 909.565.1234 I I White House 615.672.4911 I I Shakopee 952.445.1555 8594 Cherry A venue 200 Edenway Dr 12565 Hwy 41 Frontage Rd Fontana, CA 92335 White House, TN 37189 Shakopee, MN 55379 Phoenix 602.256.0162 I I Charlotte 704.654.3903 I I Watertown 605.882.3004 4920 W. Magnolia Street 11945 Goodrich Drive 1901 14th Avenue NW Phoenix, AZ 85043 Charlotte, NC 28273 Watertown, SD 57201 Fort Worth 817.698.8005 I I Glen Allen 804.752.2811 11 Denver 303.202.0304 3155 S. Burleson Blvd. 11072 Washington Hwy 6295 E. 56th Avenue Burleson, TX 76028 Glen Allen, VA 23059 Commerce City, CO 80022 San Antonio 210.476.7777 I I Lancaster 717.650.1044 11 Field Service 800.292.1931 142 Gembler Rd 180 N. Donnerville Rd, Suite B San Antonio, TX 78219 Mountville, PA 17554 Revision 1112021 [ii Terex Utilities Service Center Distributors D Commercial Truck Equipment D Wajax Equipment D James A. Kiley Co. D Ring Power Corp. Distributors Commercial Truck 877.915.9140 11199 48 St SE Calgary, AB T2C 5H4, Canada Wajax Equipment 519.893.2942 815 Trillium Drive Kitchener, ON N2R 119, Canada Wajax Equipment 450.682.3737 2000 Rue John-Molson Laval, Quebec H7T 0H4, Canada Wajax Equipment 902.468.7352 151 Thornhill Drive Dartmouth, NS B3B 1 S2, Canada James A. Kiley Co. 617.776.0344 15 Linwood Street Somerville, MA 02143-2188 Ring Power Co. 904. 737. 7730 500 World Commerce Pkwy St. Augustine, FL 32092 Custom Truck 833.281.7911 Scott Powerline 877.388.9269 Sample of window envelope, address shows through window. W TEREX Utilities 3140 15th Avenue SE Watertown, SD 57201-6150 IMPORTANT SAFETY RECALL INFORMATION U.S. Department of Transportation Issued in Accordance With Federal Law ***** NHTSA www.nh111 ,i:o•· SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code” Alternate format: Normal envelope, with address label or printed envelope. W TEREX Utilities 3140 15th Avenue SE Watertown, SD 57201-6150 IMPORTANT SAFETY RECALL INFORMATION U.S. Department of Transportation Issued in Accordance With Federal Law ***** NHTSA … ww.nh111 .gov SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code”

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‘owner’ ‘address1’ ‘city’, ‘state’ ‘zip’ IMPORTANT SAFETY RECALL 22V-213 This notice applies to your vehicle Dear Terex Equipment Owner, August 1, 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR NOTICE Bulletin SN710 is for 2020-2022 Terex model XT Pro aerial devices, produced from October 2020 through March 2022, that may not have received the required initial lubrication for all pivot pins. Lack of lubrication may result in seized pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall resulting in serious injury. WHAT TEREX WILL DO Terex recommends that the unit be brought to a Terex authorized service center for inspection of the pivot pins for indications of lubrication. Terex will reimburse 1 hour to inspect and lubricate the pivot pins, if necessary. Inspection and lubrication can be completed by the owner, Terex, or a Terex authorized dealer. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months or 1,000 hours of service, whichever comes first. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] to arrange for inspection and lubrication within 10 days of receiving this bulletin if desiring Terex to complete the bulletin. If you have sold the unit involved in this bulletin, forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. WHAT THE OWNER MUST DO The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors of the content of this bulletin. 2. Immediately inspect all pivot points for indications of lubrication, refer to the figures in the bulletin, and for any damaged components, including all pins, pin retainers, and fasteners. 3. If pins are seized or the pin retaining components are damaged, do not use the machine until repaired. Contact the Terex Technical Support department by calling 1-844-837-3948 or by emailing [email protected] for further inspection requirements. 4. If no issues are found during the inspection, lubricate the pivot points if necessary, per the lubrication chart on the machine or in the machine’s manuals. 5. After completing the inspection and lubrication, complete the enclosed Completion Form and return to Terex using one of the contact methods listed in this bulletin. 6. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requ irements as specified in the manuals. Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 AS A REMINDER, IT IS THE OWNER’S RESPONSIBILITY TO LUBRICATE THE PIVOT PINS AT 6- MONTH INTERVALS PER THE MANUALS. CONTINUED USE The following are requirements for continued use of affected machines: 1. Inform all users, operators, and supervisors to daily inspect all pivot points and pin retainers for indications of seized pins and damaged components. 2. Lubricate the unit per the maintenance schedule on the lubrication chart on the machine or in the machine’s manuals. 3. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. If you have any questions you can find your nearest dealer at this web site; http://www. terex. com/utilities/en/products/dealer-locator/index. htm. If you take your unit to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) working days of scheduled appointment, we recommend you contact Terex Utilities Warranty department by calling 1-844-837-3948. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) If you have had your unit repaired for this issue prior to receipt of this notice, you may be eligible for reimbursement. For more information, please contact Terex Utilities at the above contact information. If you have sold or retired the unit please let us know by contacting the Terex Utilities Warranty department at 1-844-837-3948 or send the serial number and new owner contact information to [email protected] . Forward this Notice to the new owner within 10 days of receipt of this letter. If you have leased this vehicle to another person, forward a copy of this notice to the lessee within ten days of your receipt of this notice. Thank you for your immediate attention on this important matter, Jeff Hegstrom Product Support Manager Our records indicate the following machines, registered to you, are involved in SN710. Model Serial Number ‘model’ ‘Serial number’ 2 Terex Utilities SAFETY NOTICE SN710A DATE: 4/6/2022 REVISED: 4/21/2022 TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: XT Pro SUBJECT: Pivot Pin Lubrication Issue: Terex model XT Pro aerial devices, produced from October 2020 through March 2022, may not have received the required initial lubrication for all pivot pins. Lack of lubrication may result in seized pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall resulting in serious injury. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors of the content of this bulletin. 2. Immediately inspect all pivot points for indications of lubrication, refer to Figures 1 through 3, and for any damaged components, including all pins, pin retainers, and fasteners. ·O· Figure 1. Areas of Machine to Inspect for Lubrication Figure 2. Indications of Lubrication Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 Grease in Joint Grease in Joint Figure 3. Indications of Lubrication Grease in Joint 3. If pins are seized or the pin retaining components are damaged, do not use the machine until repaired. Contact the Terex Technical Support department by calling 1-844-837-3948 or by emailing [email protected] for further inspection requirements. 4. If no issues are found during the inspection, lubricate the pivot points if necessary, per the lubrication chart on the machine or in the machine’s manuals. 5. After completing the inspection and lubrication, complete the enclosed Completion Form and return to Terex using one of the contact methods listed in this bulletin. 6. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. AS A REMINDER, IT IS THE OWNER’S RESPONSIBILITY TO LUBRICATE THE PIVOT PINS AT 6- MONTH INTERVALS PER THE MANUALS. Continued Use: The following are requirements for continued use of affected machines: 1. Inform all users, operators, and supervisors to daily inspect all pivot points and pin retainers for indications of seized pins and damaged components. 2. Lubricate the unit per the maintenance schedule on the lubrication chart on the machine or in the machine’s manuals. 3. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. What Terex will Do: Terex recommends that the unit be brought to a Terex authorized service center for inspection of the pivot pins for indications of lubrication. Terex will reimburse 1 hour to inspect and lubricate the pivot pins, if necessary. Inspection and lubrication can be completed by the owner, Terex, or a Terex authorized dealer. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months or 1,000 hours of service, whichever comes first. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] to arrange for inspection and lubrication within 10 days of receiving this bulletin if desiring Terex to complete the bulletin. If you have sold the unit involved in this bulletin, forward 2 this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. Affected units, as shown on the owner letter, will have the inspection and lubrication of pivot points performed at no charge to the owner. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 for further instructions. Labor allowance is 1 hour to inspect and lubricate the pivot points. Only XT Pro models are involved. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) require the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https ://www.terex.com/uti I ities/e n/su p port/product-registration 3 W TEREX Bulletin Type – SN710 Completion Form Pivot Pin Lubrication TO A VOID DELAYS IN PROCESSING – PLEASE PRINT LEGIBLY UNIT INFORMATION (*REQUIRED) □ CHECK if new owner Customer Truck # ——————— *Owner Name: ———————- Owner Phone Number: ——————- * Address req’d if new owner ________________ _ *Truck VIN# ——————— *Unit Serial Number: (10 digits) SERVICE PERFORMED BY (*REQUIRED) * Date of Repair / Inspection ___ _ * Service Technician (ST) completing work: ___________ _ * ST Company Name: _________ ST Location: _____ _ ST Contact Number: * CHECK TO VERIFY COMPLETION: □ □ Inspected all pivot points for indications of lubrication and for any damaged components, including all pins, pin retainers, and fasteners. If damage is found, consult the Terex Technical Support at 1-844-837-3948 for further instructions, and remove the machine from service until corrected. 2 0 7 9 Circle any of the above numbers which do not show signs of lubrication. Lubricate the machine per the maintenance manual or lubrication chart. * Note: Up to one hour of compensation will be allowed for units that were not lubricated at the time of assembly. There’s no compensation for travel for the initial inspection and lubrication. I Work Order: Comments: ———————— EMAIL THIS COMPLETED FORM TO TEREX UTILITIES WARRANTY DEPT. AT [email protected] .. Terex Utilities Service Network Q C.i::, “” l=i Colorado New Mexico Texas ~ Hawaii {), Terex Utilities Seattle 206. 764.5025 I I Houston 346.261.3200 I I Medina 330.722.6900 7829 South 2016th Street 661 0 Thompson Rd 1175 Industrial Parkway Kent, WA 98032 Baytown, TX 77521 Medina, OH 44256 Portland 503.620.0611 I I North Little Rock 501.945.6100 11 Bourbon 574.342.0086 12805 SW 77th Place 309 Dixie Street 4470 Lincoln Hwy West Tigard, OR 97223 North Little Rock, AR 72114 Bourbon, IN 46504 Stockton 209.242. 1104 I I Birmingham 205.841.6411I I Waukesha 262.547.8500 2610 Lycoming Street 4120 Lewisburg Rd N4 W22610 Bluemound Rd Stockton, CA 95206 Birmingham, AL 35207 Waukesha, WI 5 3 186 Fontana 909.565.1234 I I White House 615.672.4911 11 Shakopee 952.445.1555 8594 Cherry A venue 200 Edenway Dr 12565 Hwy 41 Frontage Rd Fontana, CA 92335 White House, TN 37189 Shakopee,MN 55379 Phoenix 602.256.0162 I I Charlotte 704.654.3903 I I Watertown 605.882.3004 4920 W. Magnolia Street 11945 Goodrich Drive 1901 14th Avenue NW Phoenix, AZ 85043 Charlotte, NC 28273 Watertown, SD 57201 Fort Worth 811.698.8005 I I Glen Allen 804. 752.2811 11 Denver 303.202.0304 3155 S. Burleson Blvd. 11072 Washington Hwy 6295 E. 56th Avenue Burleson, TX 76028 Glen Allen, VA 23059 Commerce City, CO 80022 San Antonio 210.416.1111 1 I Lancaster 717.650.1044 11 Field Service 800.292.1931 142 Gembler Rd 180 N. Donnerville Rd, Suite B San Antonio, TX 78219 Mountville, PA 17554 Revision 1112021 District of Columbia lil Terex Utilities Service Center Distributors D Commercial Truck Equipment D Wajax Equipment D James A. Kiley Co. D Ring Power Corp. Distributors Commercial Truck 877.915.9140 11199 48 St SE Calgary, AB T2C 5H4, Canada Wajax Equipment 519.893.2942 815 Trillium Drive Kitchener, ON N2R IJ9, Canada Wajax Equipment 450.682.3737 2000 Rue John-Molson Laval, Quebec H7T 0H4, Canada Wajax Equipment 902.468.7352 151 Thornhill Drive Dartmouth, NS B3B I S2, Canada James A. Kiley Co. 617.776.0344 15 Linwood Street Somerville, MA 02143-2188 Ring Power Co. 904.737.7730 500 World Commerce Pkwy St. Augustine, FL 32092 Custom Truck 833.281. 7911 Scott Powerline 877.388.9269 Sample of window envelope, address shows through window. W TEREX Utilities 3140 15th Avenue SE Watertown, SD 57201-6150 IMPORTANT SAFETY RECALL INFORMATION U.S. Department ol Transportation Issued in Accordance With Federal Law N**H**T*S A www.nhtu,i:o•· SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code” Alternate format: Normal envelope, with address label or printed envelope. W TEREX Utilities 3140 15th Avenue SE Watertown, SD 57201-6150 IMPORTANT SAFETY RECALL INFORMATION U.S. Department of Transportation Issued in Accordance With Federal Law ***** NHTSA www.nhtn.gov SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code”

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‘owner’ ‘address1 ‘ ‘city’, ‘state’ ‘zip’ IMPORTANT SAFETY RECALL 22V-213 This notice applies to your vehicle Dear Terex Equipment Owner, October 28, 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR NOTICE Bulletin SN710 is for 2020-2022 Terex model XT Pro aerial devices, produced from October 2020 through March 2022, that may not have received the required initial lubrication for all pivot pins. Lack of lubrication may result in seized pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall resulting in serious injury. WHAT TEREX WILL DO Terex recommends that the unit be brought to a Terex authorized service center for inspection of the pivot pins for indications of lubrication. Terex will reimburse 1 hour to inspect and lubricate the pivot pins, if necessary. Inspection and lubrication can be completed by the owner, Terex, or a Terex authorized dealer. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months or 1,000 hours of service, whichever comes first. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at uti [email protected] to arrange for inspection and lubrication within 10 days of receiving this bulletin if desiring Terex to complete the bulletin. If you have sold the unit involved in this bulletin, forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. WHAT THE OWNER MUST DO The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors of the content of this bulletin. 2. Immediately inspect all pivot points for indications of lubrication, refer to the figures in the bulletin, and for any damaged components, including all pins, pin retainers, and fasteners. 3. If pins are seized or the pin retaining components are damaged, do not use the machine until repaired. Contact the Terex Technical Support department by calling 1-844-837-3948 or by emailing [email protected] for further inspection requirements. 4. If no issues are found during the inspection, lubricate the pivot points if necessary, per the lubrication chart on the machine or in the machine’s manuals. 5. After completing the inspection and lubrication, complete the enclosed Completion Form and return to Terex using one of the contact methods listed in this bulletin. 6. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 AS A REMINDER, IT IS THE OWNER’S RESPONSIBILITY TO LUBRICATE THE PIVOT PINS AT 6- MONTH INTERVALS PER THE MANUALS. CONTINUED USE The following are requirements for continued use of affected machines: 1. Inform all users, operators, and supervisors to daily inspect all pivot points and pin retainers for indications of seized pins and damaged components. 2. Lubricate the unit per the maintenance schedule on the lubrication chart on the machine or in the machine’s manuals. 3. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. If you have any questions you can find your nearest dealer at this web site; http://www. terex. com/utilities/en/products/dealer-locator/index. htm. If you take your unit to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) working days of scheduled appointment, we recommend you contact Terex Utilities Warranty department by calling 1-844-837-3948. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) If you have had your unit repaired for this issue prior to receipt of th is notice, you may be eligible for reimbursement. For more information, please contact Terex Utilities at the above contact information. If you have sold or retired the unit please let us know by contacting the Terex Utilities Warranty department at 1-844-837-3948 or send the serial number and new owner contact information to [email protected] . Forward this Notice to the new owner within 10 days of receipt of this letter. If you have leased this vehicle to another person, forward a copy of this notice to the lessee within ten days of your receipt of this notice. Thank you for your immediate attention on this important matter, Jeff Hegstrom Product Support Manager Our records indicate the following machines, registered to you, are involved in SN710. Model Serial Number ‘model’ ‘Serial number’ 2 Terex Utilities SAFETY NOTICE SN710A DA TE: 4/6/2022 REVISED: 4/21/2022 TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: XT Pro SUBJECT: Pivot Pin Lubrication Issue: Terex model XT Pro aerial devices, produced from October 2020 through March 2022, may not have received the required initial lubrication for all pivot pins. Lack of lubrication may result in seized pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall resulting in serious injury. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors of the content of this bulletin. 2. Immediately inspect all pivot points for indications of lubrication, refer to Figures 1 through 3, and for any damaged components, including all pins, pin retainers, and fasteners. Figure 1. Areas of Machine to Inspect for Lubrication Figure 2. Indications of Lubrication Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 Grease in Joint Grease in Joint Figure 3. Indications of Lubrication Grease in Joint 3. If pins are seized or the pin retaining components are damaged, do not use the machine until repaired. Contact the Terex Technical Support department by calling 1-844-837-3948 or by emailing [email protected] for further inspection requirements. 4. If no issues are found during the inspection, lubricate the pivot points if necessary, per the lubrication chart on the machine or in the machine’s manuals. 5. After completing the inspection and lubrication, complete the enclosed Completion Form and return to Terex using one of the contact methods listed in this bulletin. 6. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. AS A REMINDER, IT IS THE OWNER’S RESPONSIBILITY TO LUBRICATE THE PIVOT PINS AT 6- MONTH INTERVALS PER THE MANUALS. Continued Use: The following are requirements for continued use of affected machines: 1. Inform all users, operators, and supervisors to daily inspect all pivot points and pin retainers for indications of seized pins and damaged components. 2. Lubricate the unit per the maintenance schedule on the lubrication chart on the machine or in the machine’s manuals. 3. Always follow the daily pre-shift inspection, periodic inspection, and maintenance requirements as specified in the manuals. What Terex will Do: Terex recommends that the unit be brought to a Terex authorized service center for inspection of the pivot pins for indications of lubrication. Terex will reimburse 1 hour to inspect and lubricate the pivot pins, if necessary. Inspection and lubrication can be completed by the owner, Terex, or a Terex authorized dealer. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months or 1,000 hours of service, whichever comes first. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] to arrange for inspection and lubrication within 10 days of receiving this bulletin if desiring Terex to complete the bulletin. If you have sold the unit involved in this bulletin, forward 2 this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. Affected units, as shown on the owner letter, will have the inspection and lubrication of pivot points performed at no charge to the owner. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 for further instructions. Labor allowance is 1 hour to inspect and lubricate the pivot points. Only XT Pro models are involved. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defecUnoncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) require the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https://www.terex.com/utilities/en/supporUproduct-registration 3 W TEREX Bulletin Type – SN710 Completion Form Pivot Pin Lubrication TO A VOID DELAYS IN PROCESSING – PLEASE PRINT LEGIBLY UNIT INFORMATION (*REQUIRED) □ CHECK if new owner Customer Truck # ——————— *Owner Name: ———————- Owner Phone Number: * Address req’d if new owner ________________ _ *Truck VIN# ——————— *Unit Serial Number: (10 digits) SERVICE PERFORMED BY (*REQUIRED) * Date of Repair I Inspection ___ _ * Service Technician (ST) completing work: ___________ _ * ST Company Name: _________ ST Location: _____ _ ST Contact Number: * CHECK TO VERIFY COMPLETION: □ □ Inspected all pivot points for indications of lubrication and for any damaged components, including all pins, pin retainers, and fasteners. If damage is found, consult the Terex Technical Support at 1-844-837-3948 for further instructions, and remove the machine from service until corrected. O · 7 9 Circle any of the above numbers which do not show signs of lubrication. Lubricate the machine per the maintenance manual or lubrication chart. * Note: Up to one hour of compensation will be allowed for units that were not lubricated at the time of assembly. There’s no compensation for travel for the initial inspection and lubrication. I Work Order: Comments: ———————— EMAIL THIS COMPLETED FORM TO TEREX UTILITIES WARRANTY DEPT. AT [email protected] .. Terex Utilities Service Network 0 C, 0 ‘C> l::: Colorado New Mexico Hawaii {) Terex Utilities Seattle 206. 764.5025 I I Houston 346.261.3200 11 Medina 330. 722.6900 7829 South 2016th Street 6610 Thompson Rd 1175 Industrial Parkway Kent, WA 98032 Baytown, TX 77521 Medina, OH 44256 Portland 503.620.0611 I I North Little Rock 501.945.6100 I / Bourbon 574.342.0086 12805 SW 77th Place 309 Dixie Street 4470 Lincoln Hwy West Tigard, OR 97223 North Little Rock, AR 72114 Bourbon, IN 46504 Stockton 209.242.7104 11 Birmingham 205.841.64111 I Waukesha 262.547.8500 2610 Lycoming Street 4120 Lewisburg Rd N4W22610 Bluemound Rd Stockton, CA 95206 Birmingham, AL 35207 Waukesha, WI 5 3 186 Fontana 909.565.1234 I I White House 615.672.4911 11 Shakopee 952.445.1555 8594 Cherry A venue 200 Edenway Dr 12565 Hwy 41 Frontage Rd Fontana, CA 92335 White House, TN 37189 Shakopee, MN 55379 Phoenix 602.256.0162 I I Charlotte 704.654.3903 I / Watertown 605.882.3004 4920 W. Magnolia Street 11945 Goodrich Drive 1901 14th Avenue NW Phoenix, AZ 85043 Charlotte, NC 28273 Watertown, SD 57201 Fort Worth 817.698.8005 11 Glen Allen 804. 752.2811 11 Denver 303.202.0304 3155 S. Burleson Blvd. 11072 Washington Hwy 6295 E. 56th Avenue Burleson, TX 76028 Glen Allen, VA 23059 Commerce City, CO 80022 San Antonio 210.416.1111 I I Lancaster 717.650.1044 1 1 Field Service 800.292.1931 142 Gembler Rd 180 N. Donnerville Rd, Suite B San Antonio, TX 78219 Mountville, PA 17554 Revision 1112021 District of Columbia Ii] Terex Utilities Service Center Distributors D Commercial Truck Equipment D Wajax Equipment D James A. Kiley Co. 0 Ring Power Corp. Distributors Commercial Truck 877 .915.9140 11199 48 St SE Calgary, AB T2C 5H4, Canada Wajax Equipment 519.893.2942 815 Trillium Drive Kitchener, ON N2R 1J9, Canada Wajax Equipment 450.682.3737 2000 Rue John-Molson Laval, Quebec H7T 0H4, Canada Wajax Equipment 902.468.7352 151 Thornhill Drive Dartmouth, NS B3B 1 S2, Canada James A. Kiley Co. 617.776.0344 15 Linwood Street Somerville, MA 02143-2188 Ring Power Co. 904.737.7730 500 World Commerce Pkwy St. Augustine, FL 32092 Custom Truck 833.281.7911 Scott Powerline 877.388.9269 Sample of window envelope, address shows through window. ~ TEREX Utilities 3140 15th Avenue SE Watertown, SD 57201 -6150 IMPORTANT SAFETY RECALL INFORMATION U.S. Department of Transportation Issued in Accordance With Federal Law N**H**T*S A SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code” Alternate format: Normal envelope, with address label or printed envelope. ~ TEREX Utilities 3140 15th Avenue SE Watertown, SD 57201-6150 IMPORTANT SAFETY RECALL INFORMATION U.S. Department of Tronsporta11on Issued in Accordance With Federal Law N**H**T* SA …. ww.nhlu.gnv SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code”

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-213 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Terex South Dakota, Inc. Submission Date : MAY 24, 2022 NHTSA Recall No. : 22V-213 Manufacturer Recall No. : SN710 Manufacturer Information : Manufacturer Name : Terex South Dakota, Inc. Address : 500 Oakwood Road PO Box1050 Watertown SD 57201 Company phone : 1-800-982-8975 Population : Number of potentially involved : 1,359 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2020-2022 Terex XT Pro Vehicle Type : LOW VOLUME VEHICLES Body Style : Power Train : NR Descriptive Information : Terex model XT Pro aerial devices may not have had all pivot points lubricated at the time of assembly. The recall population includes all XT Pro aerial models built from October 1, 2020 to March 27, 2022. At 6 months of use, the aerial device is due for lubrication. Production Dates : OCT 01, 2020 – MAR 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Pivot points on the machine may not have been lubricated at the time of assembly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Lack of lubrication may seize pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall, resulting in serious injury. Description of the Cause : Pivot pins may not have been lubricated during the assembly process. Identification of Any Warning that can Occur : Operator is to conduct a daily inspection of all pins and pin retainers for damaged or missing components per the inspection requirements in the maintenance manual. Involved Components : Part 573 Safety Recall Report 22V-213 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Final Assembly & Test, Pedestal Mount Component Description : Final assembly and test of the aerial device Component Part Number : 609755 Component Name 2 : Final Assembly & Test, Lift Mount Component Description : Final assembly and test of the aerial device Component Part Number : 611874 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : The first report of an issue was February 18, 2022. A machine with approximately 6 weeks of use had the lower boom cylinder disconnect from the turntable causing the booms and operator in the platform to fall. There were no reported injuries but the machine was damaged. An inspection of the machine was conducted and the investigation into the root cause began. On March 25, 2022 a second report was received of the lower boom cylinder disconnecting from the turntable causing the booms and operator in the platform to fall. There were reported injuries and damage to the machine. The initial investigation of both machines indicated a lack of lubricant for the lower boom cylinder spherical bearing and retainment pin. The decision to recall was made on 3/29/2022. The time range of 1.5 years was chosen to include units that may be at Dealers and Installers that have yet to be put into service. Owners are required to lubricate the machine every 6 months after it is put into service. The two reported failures occurred within 6 months of the machine being put into service. Part 573 Safety Recall Report 22V-213 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The machine is to be inspected at all pivot points for indications of lubrication and for damaged or missing components, including all pins, pin retainers, and fasteners. The machine is then to have all pivot points lubricated following the lubrication instructions on the machine and in the maintenance manual. Terex will reimburse 1 hour to lubricate the pivot points if needed. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months. How Remedy Component Differs from Recalled Component : None visible Identify How/When Recall Condition was Corrected in Production : In addition to the machine testers checking for machine lubrication, a check was added for the quality inspectors to verify lubrication on each machine in May of 2021. This check was added after a process audit revealed an absence of redundant checks for the lubrication process. Recall Schedule : Description of Recall Schedule : Dealer notification will begin by April 8, 2022. Owners will be notified by April 29, 2022 of the inspection and lubrication requirements. Planned Dealer Notification Date : APR 08, 2022 – NR Planned Owner Notification Date : APR 29, 2022 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-213 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Terex South Dakota, Inc. Submission Date : MAR 31, 2022 NHTSA Recall No. : 22V-213 Manufacturer Recall No. : SN710 Manufacturer Information : Manufacturer Name : Terex South Dakota, Inc. Address : 500 Oakwood Road PO Box1050 Watertown SD 57201 Company phone : 1-800-982-8975 Population : Number of potentially involved : 1,359 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2020-2022 Terex XT Pro Vehicle Type : LOW VOLUME VEHICLES Body Style : Power Train : NR Descriptive Information : Terex model XT Pro aerial devices may not have had all pivot points lubricated at the time of assembly. The recall population includes all XT Pro aerial models built from October 1, 2020 to March 27, 2022. At 6 months of use, the aerial device is due for lubrication. Production Dates : OCT 01, 2020 – MAR 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Pivot points on the machine may not have been lubricated at the time of assembly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Lack of lubrication may seize pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall, resulting in serious injury. Description of the Cause : Pivot pins may not have been lubricated during the assembly process. Identification of Any Warning that can Occur : Operator is to conduct a daily inspection of all pins and pin retainers for damaged or missing components per the inspection requirements in the maintenance manual. Involved Components : Part 573 Safety Recall Report 22V-213 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : The first report of an issue was February 18, 2022. A machine with approximately 6 weeks of use had the lower boom cylinder disconnect from the turntable causing the booms and operator in the platform to fall. There were no reported injuries but the machine was damaged. An inspection of the machine was conducted and the investigation into the root cause began. On March 25, 2022 a second report was received of the lower boom cylinder disconnecting from the turntable causing the booms and operator in the platform to fall. There were reported injuries and damage to the machine. The initial investigation of both machines indicated a lack of lubricant for the lower boom cylinder spherical bearing and retainment pin. The decision to recall was made on 3/29/2022. The time range of 1.5 years was chosen to include units that may be at Dealers and Installers that have yet to be put into service. Owners are required to lubricate the machine every 6 months after it is put into service. The two reported failures occurred within 6 months of the machine being put into service. Description of Remedy : Description of Remedy Program : The machine is to be inspected at all pivot points for indications of lubrication and for damaged or missing components, including all pins, pin retainers, and fasteners. The machine is then to be lubricated following the lubrication instructions on the machine and in the maintenance manual. Terex will reimburse 1 hour to lubricate the machine if the machine has less than 6 months of service. At 6 months, it is the owner’s responsibility to lubricate the machine per the maintenance schedule of the machine. How Remedy Component Differs from Recalled Component : None visible Part 573 Safety Recall Report 22V-213 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : In addition to the machine testers checking for machine lubrication, a check was added for the quality inspectors to verify lubrication on each machine in May of 2021. This check was added after a process audit revealed an absence of redundant checks for the lubrication process. Recall Schedule : Description of Recall Schedule : Dealer notification will begin by April 8, 2022. Owners will be notified by April 29, 2022 of the inspection and lubrication requirements. Planned Dealer Notification Date : APR 08, 2022 – NR Planned Owner Notification Date : APR 29, 2022 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-213 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Terex South Dakota, Inc. Submission Date : APR 20, 2022 NHTSA Recall No. : 22V-213 Manufacturer Recall No. : SN710 Manufacturer Information : Manufacturer Name : Terex South Dakota, Inc. Address : 500 Oakwood Road PO Box1050 Watertown SD 57201 Company phone : 1-800-982-8975 Population : Number of potentially involved : 1,359 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2020-2022 Terex XT Pro Vehicle Type : LOW VOLUME VEHICLES Body Style : Power Train : NR Descriptive Information : Terex model XT Pro aerial devices may not have had all pivot points lubricated at the time of assembly. The recall population includes all XT Pro aerial models built from October 1, 2020 to March 27, 2022. At 6 months of use, the aerial device is due for lubrication. Production Dates : OCT 01, 2020 – MAR 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Pivot points on the machine may not have been lubricated at the time of assembly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Lack of lubrication may seize pins which may break the pin retainers. Failure of the pin retainers may cause the pin to become disconnected causing the boom to fall, resulting in serious injury. Description of the Cause : Pivot pins may not have been lubricated during the assembly process. Identification of Any Warning that can Occur : Operator is to conduct a daily inspection of all pins and pin retainers for damaged or missing components per the inspection requirements in the maintenance manual. Involved Components : Part 573 Safety Recall Report 22V-213 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : The first report of an issue was February 18, 2022. A machine with approximately 6 weeks of use had the lower boom cylinder disconnect from the turntable causing the booms and operator in the platform to fall. There were no reported injuries but the machine was damaged. An inspection of the machine was conducted and the investigation into the root cause began. On March 25, 2022 a second report was received of the lower boom cylinder disconnecting from the turntable causing the booms and operator in the platform to fall. There were reported injuries and damage to the machine. The initial investigation of both machines indicated a lack of lubricant for the lower boom cylinder spherical bearing and retainment pin. The decision to recall was made on 3/29/2022. The time range of 1.5 years was chosen to include units that may be at Dealers and Installers that have yet to be put into service. Owners are required to lubricate the machine every 6 months after it is put into service. The two reported failures occurred within 6 months of the machine being put into service. Description of Remedy : Description of Remedy Program : The machine is to be inspected at all pivot points for indications of lubrication and for damaged or missing components, including all pins, pin retainers, and fasteners. The machine is then to have all pivot points lubricated following the lubrication instructions on the machine and in the maintenance manual. Terex will reimburse 1 hour to lubricate the pivot points if needed. It is the owner’s responsibility to follow the lubrication requirements on the lubrication chart or in the manuals every 6 months. How Remedy Component Differs from Recalled Component : None visible Part 573 Safety Recall Report 22V-213 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : In addition to the machine testers checking for machine lubrication, a check was added for the quality inspectors to verify lubrication on each machine in May of 2021. This check was added after a process audit revealed an absence of redundant checks for the lubrication process. Recall Schedule : Description of Recall Schedule : Dealer notification will begin by April 8, 2022. Owners will be notified by April 29, 2022 of the inspection and lubrication requirements. Planned Dealer Notification Date : APR 08, 2022 – NR Planned Owner Notification Date : APR 29, 2022 – NR * NR – Not Reported

SEOCONTENT-END