Recall 9904577 – Cracked LP Gas Quick Disconnect Fitting – 2021-2022 Highland Ridge Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, & Open Range Lite Fifth Wheel & Travel Trailers

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IMPORTANT SAFETY RECALL This Notice Applies to Your Recreational Vehicle «Serial_number» «Name» «Address» «City», «State» «ZIP» «Country» Dear Valued Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco has decided that a defect which relates to motor vehicle safety exits in certain Jayco Model Year 2021-2022 North Point FW, 2021-2022 Pinnacle FW, 2022 Seismic FW; Starcraft Model Year 2022 Super Lite TT, 2022 Super Lite Maxx TT; Highland Ridge Model Year 2021-2022 Mesa Ridge FW, 2022 Mesa Ridge S-Lite TT, 2022 Mesa Ridge TT, 2022 Mesa Ridge XLT FW, 2022 Open Range TT, 2021-2022 Open Range FW, 2022 Open Range Lite TT, 2021-2022 Roamer FW, 2022 Range Lite Air TT, 2021-2022 Range Lite TT, 2022 Silverstar FW, 2022 Silverstar S-Lite TT, 2022 Silverstar TT, and 2022 Silverstar XLT FW vehicles. The quick disconnect for the exterior grill was made from brass with contamination or porosity which may crack when torqued. If it cracks, a leak may develop which in the presence of an ignition source could cause a fire which could lead to property damage or a personal injury. Vehicles built with quick disconnects that were suspect will have their quick disconnect replaced. This repair should take approximately 15 minutes and will be performed at no cost to you. Please contact a Jayco Authorized Dealer as soon as possible to schedule an appointment to have this remedy completed. If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled. If you are not satisfied we have done our best to remedy this situation, please contact our Customer Service Department at 800-283-8267. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We certainly regret this inconvenience; however, your safety is our most important priority. Sincerely, Compliance Management Reason for this recall What we need you to do Recall Remedy Jayco: 22V-301 May 2022 Starcraft: 22V-302 Highland Ridge: 22V-303

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IMPORTANT SAFETY RECALL «Name» «Address» «City», «State» «ZIP» «Country» Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco has decided that a defect which relates to motor vehicle safety exits in certain Jayco Model Year 2021-2022 North Point FW, 2021-2022 Pinnacle FW, 2022 Seismic FW; Starcraft Model Year 2022 Super Lite TT, 2022 Super Lite Maxx TT; Highland Ridge Model Year 2021-2022 Mesa Ridge FW, 2022 Mesa Ridge S-Lite TT, 2022 Mesa Ridge TT, 2022 Mesa Ridge XLT FW, 2022 Open Range TT, 2021-2022 Open Range FW, 2022 Open Range Lite TT, 2021-2022 Roamer FW, 2022 Range Lite Air TT, 2021-2022 Range Lite TT, 2022 Silverstar FW, 2022 Silverstar S-Lite TT, 2022 Silverstar TT, and 2022 Silverstar XLT FW vehicles. The quick disconnect for the exterior grill was made from brass with contamination or porosity which may crack when torqued. If it cracks, a leak may develop which in the presence of an ignition source could cause a fire which could lead to property damage or a personal injury. Vehicles built with quick disconnects that were suspect will have their quick disconnect replaced. This repair should take approximately 15 minutes. Our records show the following unit as affected by this recall, and as part of the current inventory at your Dealership. Do not place an order; we are automatically shipping to your dealership enough repair parts to remedy the units in your stock. «Serial_number» Federal law requires the Recall Remedy be completed on this unit prior to customer delivery. Please confirm the unit serial number requires the Recall Remedy using Unit Management in Jayco Partners. The instructions for the Recall Remedy are available under the Case Recall number in attachments. If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit through Jayco Partners. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Reason for this recall What we need you to do Recall Remedy Jayco: 22V-301 May 2022 Starcraft: 22V-302 Highland Ridge: 22V-303

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-303 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Highland Ridge RV Submission Date : MAY 05, 2022 NHTSA Recall No. : 22V-303 Manufacturer Recall No. : 9904577 Manufacturer Information : Manufacturer Name : Highland Ridge RV Address : 955 Tuscany Drive Shipshewana IN 46565 Company phone : 260-768-7771 Population : Number of potentially involved : 2,362 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Highland Ridge HIGHLAND RIDGE MESA RIDGE FIFTH WHEEL, MESA RIDGE XLT FIFTH WHEEL, MESA RIDGE TRAVEL TRAILER, MESA RIDGE S-LITE TRAVEL TRAILER, OPEN RANGE TRAVEL TRAILER, OPEN RANGE FIFTH WHEEL, OPEN RANGE ROAMER FIFTH WHEEL, OPEN RANGE LIGHT TRAVEL TRAILER, RANGE LITE A Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Jayco determined the scope from its production records. Production Dates : JUL 07, 2021 – APR 19, 2022 VIN Range 1 : Begin : 58TBH0AJ0N3RA3058 End : 58TCT0BSXN3BR3104 ✔ Not sequential Description of Defect : Description of the Defect : The quick disconnect on certain LP hoses and manifolds provided by Flex-Tech were made from brass with contamination or porosity which may crack when torqued. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the quick disconnect cracks, a leak may develop which in the presence of an ignition source could cause a fire outside the vehicle where the quick disconnect is located. The pressure is very low so the risk of a fire is very low. Description of the Cause : The brass material has been found to have contamination or porosity. Identification of Any Warning that can Occur : If there is a crack in the quick disconnect there may be a smell of LP gas near the quick disconnect. Involved Components : Part 573 Safety Recall Report 22V-303 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Quick Disconnect Component Description : 46″RC-5w/1/4″MPTx3/8″FFL QUICK CONNECT Component Part Number : AH72525-48(QD) (2010142) Supplier Identification : Component Manufacturer Name : Flex Tech Hose & Tubing LLC Address : 1508 Eisenhower Dr N Goshen Indiana 46526 Country : United States Chronology : April 6, 2022 an internal communication was received informing Jayco that an RV manufacturer was investigating cracked quick disconnects supplied by Flex-Tech. An internal investigation was conducted. April 19, 2022 Flex-Tech provided shipment information to Jayco and indicated that they sent suspect quick disconnects to Jayco between July 1, 2021 and April 19, 2022. Jayco monitors its complaints and warranty claims and noticed two units built in this time frame had a warranty claim for a cracked quick disconnect. April 25, 2022 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). May 4, 2022 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC). On April 28, 2022 SSC met and voted that a safety recall was appropriate for this incident. Description of Remedy : Description of Remedy Program : Vehicles built with quick disconnects that were suspect will have their quick disconnects replaced. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco will notify affected retail owners and dealers. Jayco will file completion reports. Part 573 Safety Recall Report 22V-303 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : Units with the remedy will have a quick disconnect that is not from the suspect population from FlexTech. Identify How/When Recall Condition was Corrected in Production : May 2022 Production used hoses with a plug in place of the quick disconnect until a new disconnect is approved and ready for use. The plug will be replaced with the new approved quick disconnect. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : JUL 01, 2022 – JUL 01, 2022 Planned Owner Notification Date : JUL 01, 2022 – JUL 01, 2022 * NR – Not Reported

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